Triangle Care Home

Old London Road, Wheatley, Oxford OX33 1YW
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9.4 77 Reviews
  • Triangle Care Home, Oxford
The Triangle Nursing Home is an Oxford care service registered to offer care to individuals from the Oxford area.

A team of hardworking professionals strive to understand each service user's personal needs, with the bonus of being purpose-built for efficient care and a comfortable day-to-day lifestyle.

A landscaped outdoor area and an itinerary of organised entertainments and visits make for a satisfying time at The Triangle, with loved ones always made to feel welcome.
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Care Provided by Triangle Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1300
  • Self-Funded Nursing Care: £1400 – £1400
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Care: £1600 – £1600

Fees are subject to assessment of individual needs and dependencies.

These prices are only a guideline, please contact Triangle Care Home to find out the exact price for your requirements.

Contact Triangle Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Triangle Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Robin Job (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (25)

Triangle Care Home Reviews (77)

9.4

Triangle Care Home has a Review Score of 9.4 (9.356) out of 10, based on 23 reviews in the last 2 years.
Over all time Triangle Care Home has 77 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Triangle Care Home
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Total of 77, showing 21-40
Review from Nick J (Son of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Triangle Care Home has provided a wonderful, high-class care service for my mother for a long time, as well as providing a source of support for my father visiting her - making him feel part of their family. I have personally seen and felt how deeply the staff care for both of them.
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Review from Bruce H (Friend of Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting the care home I have found the staff helpful and friendly, the home is very clean and tidy. Our resident has said the food is good and the staff look after her.
I'm sorry that I can't give a rating for Value for Money because I don't deal with the money side of the care.
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Review from Wendy H (Next of Kin) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited many care homes in the past for elderly family but none have come up to the standard of Triangle Care Home. The home is spotlessly clean, the staff are very friendly and caring. I was a little worried at first as it is quite a way to travel but after visiting the home several times, although
having to rely on other transport I am thrilled with how well she has settled in and how kind the staff are and encourage her in activities. Brilliant.
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Review from M P (Daughter of Resident) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and professional staff which makes residents and visitors welcome. They listen to residents and understand different needs for different people. Very prompt and professional response when medical emergency happened and kept us informed and calm.
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Review from Helen K (Friend of Resident) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my neighbour was moved to Triangle, I was initially concerned because it is quite a drive from where we live and I did not know the Care Home at all. But from the very first day, I have been nothing but impressed with the care my neighbour received up til her death. The nursing staff are dedicated,
knowledgeable and loving, and all the assistants are cheerful and efficient. The food was clearly particularly valued by my neighbour! Yes, the decor is rather tired compared to some of the snazzy brand new care homes around, but what mattered far more was the high standard of *actual care* given. This includes actual medical care, which was very good, and changes in medication meant my neighbour was much happier plus, in the final weeks, the Hospital at Home team came in.
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Review from M F (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager is totally professional and very personable and always goes out of her way to communicate and update me with regard to my mother.
My mother is extremely well cared for, she is bed-bound and is always very comfortable and brilliantly tended to by the fabulous team of carers employed.
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Review from Joy M (Granddaughter of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found all the staff friendly and helpful, and nothing is too much trouble. They meet the needs of my relative and go above and beyond. We haven't marked activities due to her not wanting to attend, but the staff always check with her. They make sure she is comfortable, always popping in to see
her. We are very happy with the care and attention she receives at the care home.
Reply from Katie Barnett, Marketing Administrator at Triangle Care HomeThank you, Joy; we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Triangle Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.
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Review from K W (Granddaughter of Resident) published on 27 January 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
I visited my Nan weekly here. Always short-staffed, never staff around to speak to about care of my Nan. Constant new manager. No one ever had any time with residents while I was there. Just shoved food in their mouths without asking them, same with drinks just like a production line. Left my Nan on
a broken bed for a day and would have longer if we hadn't made them move her, luckily we visited her that day! Just constant issues. Thank goodness we got her out. Such a depressing place, my mother-in-law (ex-care home manager/nurse) was disgusted by the things she saw and heard while on her weekly visits to see my nan. Stay clear of the place.
Reply from Katie Barnett, Marketing Executive at Triangle Care HomeWe regret that The Triangle Care Home has fallen below the standards that the Care Quality Commission and we expect. We have implemented a comprehensive service improvement plan to address the areas noted in the report. Since the inspection in November, we have taken a number of steps to rectify the issues highlighted, including a review of resident care processes to ensure the needs of residents are better met. We are recruiting new team members to support residents in the home and have appointed a new Home Manager. Colleagues in the home are being supported by our regional team to be assured improvements are sustained. The safety and well-being of residents remain our first priority.
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Review from C P (Daughter of Resident) published on 24 January 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Finally, we moved mum on 24 November 2022 with the support of social services. Please no one use this home. It is now under safeguarding and social service inspection. Please read the latest CQC which says that most areas need improvement including the safety of residents. This home should be closed
down.
Reply from Katie Barnett, Marketing Executive at Triangle Care HomeWe regret that The Triangle Care Home has fallen below the standards that we and the Care Quality Commission expect. We have implemented a comprehensive service improvement plan to address the areas noted in the report. Since the inspection in November, we have taken a number of steps to rectify the issues highlighted, including a review of resident care processes to ensure the needs of residents are better met. We are recruiting new team members to support residents in the home and have appointed a new Home Manager. Colleagues in the home are being supported by our regional team to be assured improvements are sustained. The safety and wellbeing of residents remain our first priority.
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Review from A B (Son of Resident) published on 18 November 2022 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
From the front door, it is unwelcoming, it is dated - in the lounge, it could do with a total makeover with new furniture instead of second-hand stuff which has been damaged by a cat in a previous life and food stains on them. The bedroom has an old wardrobe, the doors are broken, and I think it has
not seen a lick of paint since it was built. The management does not listen properly and tell you what they think you want to hear and do nothing about what you want. Personally, I think it should be shut down, it is not fit for purpose.
Reply from Katie Barnett, Marketing Administrator at Triangle Care HomeThank you for taking the time to leave a review. We are sorry to hear your comments and are aware that you are in contact with the home and regional manager to resolve these concerns.
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Review from A C (Daughter of Resident) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We, as a family, would like to thank all the carers and staff at The Triangle care home for the care and compassion you have shown our mother. You looked after her so well. She was treated with dignity and empathy in the same way you treated us, as her family. We will always remember your kindness.
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Review from R T (Husband of Resident) published on 23 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Triangle is a happy, friendly environment where the staff are very kind and patient. Management is efficient and understanding. The food is good and varied. It is not a super-smart place with lots of rules and regulations. The atmosphere is kind and friendly. I warmly recommend the Triangle.
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Review from Joanne C (Daughter of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The restrictions due to the Covid pandemic has meant that we have been unable to see several aspects of the home; hence some of the options have not been assessed. However, staff at the Triangle have been excellent in trying to manage the situation in the best way possible for the benefit and safety
of the residents.
Reply from Kristen Fitzgerald, Marketing Assistant at Triangle Care HomeThank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
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Review from Sue L (Daughter of Resident) published on 15 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum and Dad were both residents at the Triangle for just under a year.
When they first arrived both our parents were given a very warm and friendly welcome as were we every time we visited them.
It's a hard decision putting your loved ones into a care home, but the staff at the Triangle were very
kind and considerate, making it a smooth transition.
So a big thank you to all the staff at the Triangle.
Reply from Kristen Fitzgerald, Marketing Assistant at Triangle Care HomeThank you, Sue, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Triangle Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from K C (Niece of Resident) published on 17 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle is well cared for by kind friendly staff, and he has formed good relationships with them as we have as a family. He loves his food and sitting in the lounge and any entertainment. He looks amazing compared to how he arrived here when he was trying to live at home. Thank you.
Reply from Olivia Shields, Marketing Assistant at Triangle Care HomeThank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review from F B (Niece of Resident) published on 17 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so pleased that our uncle is safe and happy here. The staff are so caring and yet full of fun, and my uncle enjoys their company and the food. It is such a relief to know he is in safe hands with people who care about him.
Reply from Olivia Shields, Marketing Assistant at Triangle Care HomeThank you for letting us know how we are doing at Triangle Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.
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Review from Mick H (Son of Resident) published on 15 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident at Triangle for over 6 years. My wife and I have always appreciated the amazing care that she receives at the Triangle.
Since covid restrictions stopped us for some time visiting, it always put our mind at ease knowing she was being so well cared for. The home
kept in constant contact with us, letting us know what mum had been doing and how she was.
We really can’t thank them enough.
Reply from Olivia Shields, Marketing Assistant at Triangle Care HomeThank you, Mick, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a wonderful day.
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Review from Susan G (Daughter of Resident) published on 12 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at the Triangle Care Home for eight years. She has always appeared well cared for and her medication requirements have been thoroughly monitored and administered. The staff have continually shown patience, kindness and compassion when attending to her needs. I have been
particularly impressed with the professional ability of the Manager. She has always been very approachable and communicative, keeping me in touch with my mother's status. I have received regular updates during the Covid-19 pandemic which I have greatly appreciated and can only say how very grateful I am at the dedication and effort all the staff have displayed during this time.
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Review from Gillian W (Sister of Resident) published on 27 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother spent his last days here. He was treated with kindness and always supported in dignity. A quiet and welcoming space. It offered a homely welcome and an unobtrusive but professional level of care. Thank you.
Reply from Olivia Shields, Marketing Assistant at Triangle Care HomeThank you, Gillian, for your feedback and for taking the time to share your experience at Triangle Care Home. We are so sorry to hear about your Brother, pleased you felt he received great care and hope that his time at Triangle did see some friendships flourish, especially with the care team.
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Review from S H (Daughter of Resident) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very homely, a lot of love shown by all the staff, it is lovely that I am confident that my mum is well looked after and treated so well. Mum's mood has improved so much and seeing her smile again means the world to us as her family. I would highly recommend this home.
Reply from Olivia Shields, Marketing Assistant at Triangle Care HomeThank you, Shirley, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Triangle Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care.
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Current Review Score: 9.4 (9.356)

Overview of Review Score

The Review Score of 9.4 (9.356) out of 10 for Triangle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.356 for Triangle Care Home is calculated as follows: ( (141 Excellents x 5) + (95 Goods x 4) + (19 Satisfactorys x 3) + (9 Poors x 2) + (3 Very Poors x 1) ) ÷ 267 Ratings = 4.356
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Triangle Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Robin

Robin Job

Job Title: Home Manager Joined: 2024

With over a decade of experience, Robin has built a strong foundation in healthcare. Since moving to the UK in 2012 to begin his career as a nurse, he quickly progressed through various roles, becoming a Clinical Lead in 2015. Robin continued to advance in his career after moving to Andover to join the Brighterkind family and was promoted to Clinical Lead/Unit Manager in 2018. He then accepted the role of Deputy Manager at Hungerford Care Home, and now, he looks forward to bringing his skills and experience to lead the amazing team at Triangle Care Home.


In his spare time, Robin enjoys driving and spending quality time with his family, whom he considers his biggest achievement outside of work.


Robin is dedicated to ensuring that residents at Triangle Care Home feel comfortable, cared for, and safe every day. He believes that the key to quality care is empathy, kindness, and a commitment to going the extra mile for each resident. For those considering a career in care, Robin advises being compassionate and ready to make a meaningful difference in residents' lives.


Robin's passion for keeping residents happy and his track record of leadership make him an invaluable part of Triangle Care Home. He looks forward to continuing to provide a welcoming, homely, and safe environment for all residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Triangle Care Home to verify any information. View our terms and conditions. Triangle Care Home has an Enhanced Service - more info.