Wantage Nursing Home, Wantage, Oxfordshire
Wantage Nursing Home, Wantage, Oxfordshire
Wantage Nursing Home, Wantage, Oxfordshire

Wantage Nursing Home is an attractive care home in the Vale of White Horse.

From this setting in Wantage, the team support residents to live life to the full in wonderful surroundings, with kindness lying at the heart of their care.

All the spacious bedrooms are en-suite and are tastefully decorated and furnished, with telephone, television points and Wi-Fi.

The home, which was rated 'Good' in all CQC areas following an unannounced inspection in January 2017, boasts a large bright and airy conservatory, which overlooks the gardens bursting with flowers. There is also a raised bed for residents who enjoy a spot of light gardening.

Residents can eat delicious homemade food and freshly baked cakes which are prepared by the home’s own catering team.

With homely lounges and an activities room, there are plenty of areas to use as residents wish, whether catching up with loved ones, who are welcome at any time, taking part in activities or relaxing with a good book.

There is also a hairdressing salon where residents can enjoy a little pampering.

Group: Sanctuary Care Ltd

Person in charge: Paulo Leitao (Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Wantage Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Wantage Nursing Home has a Review Score of 9.5 (9.486)

The Review Score of 9.5 (maximum of 10) for Wantage Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Wantage Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.586 for Wantage Nursing Home is calculated as follows: ( (82 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 128 Ratings = 4.586

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.9 Points relating to the number of positive Reviews for Wantage Nursing Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 9 Reviews ÷ 10 Target = 0.900

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wantage Nursing Home?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wantage Nursing Home

  • Wife of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

We just wanted to say thank you for the professionalism, compassion and total dedication of each and every member of the hard-working team at Wantage Nursing Home. Our beloved dad was looked after with such kindness, patience and empathy and was treated with the utmost respect and dignity. He enjoyed the ready smiles of his carers and their light-hearted humour. His room was bright and we were encouraged to personalise it with pictures and photos. Classic FM was turned on for him every day which he loved. The food was exceptional! We are also very grateful for the thoughtful consideration of us as a family. We were always warmly welcomed and listened to.

How likely would you be to recommend Wantage Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife was in your care for only a few weeks. In that time she was treated with the greatest of care and dignity. Friends and family were always made to feel welcome.

How likely would you be to recommend Wantage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My mother was a resident from May 2015 to February 2017. She was treated with dignity at all times and was well cared for. It was clear that her carers knew her well and were able to meet all her needs.
The family were always made to feel welcome in the home.
She died in the home after a short illness. The kindness and compassion showed to her and the family at that time was exemplary.
We cannot thank the home enough fo all they did for her.

How likely would you be to recommend Wantage Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Moved my husband here from another local home. This home was less expensive and more local to me.

How likely would you be to recommend Wantage Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Poor

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

Paulo Leitao, Manager at Wantage Nursing Home responded to this review on 20 Apr 2017:

Thank you for your review and recommendation. We’re saddened to see your opinion of the management at the time. However, we now have a different manager in post and the home has recently achieved a ‘Good’ CQC rating in all outcomes including ‘well-led’.

Nothing but excellent care. The staff are magnificent and the food is very good. Management has much improved over the past few months. A pleasure to visit.

How likely would you be to recommend Wantage Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I always find the staff friendly and most helpful. Any concern I had even the last 12 months has been rectified immediately. The resident is sometimes very tired, no doubt down to his activity the day before. It's always worth the journey. All good comments are made as I am only here each week.

How likely would you be to recommend Wantage Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home has a nice feeling. The staff are always attentive and welcoming the food is always good and plentiful.

How likely would you be to recommend Wantage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff always friendly, helpful and very kind to residents.

How likely would you be to recommend Wantage Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

On all visits, we find all the staff kind, friendly and very helpful. My mother is well cared for by all the staff and we are very happy with care and kindness my mother receives.

How likely would you be to recommend Wantage Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My nan was a resident in Charlton suite and had dementia. The compassion and care given by all staff during her short stay until her death was exemplary. I cannot praise them enough. They were kind and attentive to her every need. She was always kept clean and comfortable and they always welcomed us, her family, with support and kindness over a very difficult emotional time.

How likely would you be to recommend Wantage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have previously submitted a review about the excellent staff at Sanctuary Wantage. I would also like to give a review of the latest manager. She is the third manager since my husband became a resident and in my view, so far, seems to be the most approachable and caring. She has good rapport with staff, residents and relatives alike. I visit daily and look forward to her coming into the dining room at lunchtime.

How likely would you be to recommend Wantage Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

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Care Home Idol 2016

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