Wantage Residential and Nursing Home

My mother-in-law has lived in a flat attached to our home for 21 years but due to declining health, she was unable to stay alone without support, so for the first time we agreed on respite care. We chose Wantage because of the reviews and on visiting we were all made to feel extremely welcome. All three of us were anxious but that soon went. My mother-in-law loved her stay, she was happy and relaxed and she found the staff extremely friendly, kind, helpful and respectful. She loved the activities and trips out and the food was excellent. My mother-in-law says she would happily go back. We are overjoyed, they have an excellent team, amazing staff, and brilliant.

The staff are very friendly. The evening meal needs working on, different variety, more choice of meals, lunch and evening meals. It has taken a lot of travel stress for my family to see me.

My mother moved into Wantage Nursing Home with just a few hours notice to the management team and after a 4-hour journey, she was received the warmest welcome from the Manager, Deputy Manager and nurse. The care she had continued to receive has been exceptional. Nothing is too much trouble. All caregivers are so kind, respectful, gentle, supportive and fun - there is always laughter and banter. Meals are beautifully cooked and presented. All residents received Easter eggs and joined together for a delicious lunch. Care is taken to ensure everyone is fed and no one is forgotten. Residents can join in activities or can have peace in their rooms. Mum’s room overlooks the well-tended garden. We look forward to visiting and leaving knowing Mum is in the best place. Well done to all the team. This is a real home from home.

We are so glad we chose this home for our loved one.

My mother-in-law has been a resident in Sanctuary Care, Wantage Residential and Nursing Home for nearly four years. Over that time, her care needs have changed hugely but at all stages, the care home staff and facilities have been adjusted to suit her. The staff value her for who she is and understands her quirks, likes and dislikes and accommodates them with respect and care.

My mother was only in the home for ten days. Both my mother and the family were treated with respect, kindness and professional care by all the staff. We always received a warm welcome and helped to cope with how mum was at the end of life. I can only offer my sincere gratitude. Thank you so much.

My parents came to the care home in March 2023 where there was a warm welcome, the staff have been very friendly and polite to me and my parents. The care that they have and are receiving is excellent the staff always keep me up to date with their care needs. The food is wholesome and the staff always try to cater for their dietary preferences. They have a great activities team who try to entertain everyone with quizzes, ball games, pat pet and many more. I know my parents are very happy here and they feel safe and are getting the proper care for all their needs.

My sister is happy there and I feel happy that she is being looked after so well.

Mum was taken into Wantage care home after a stint at Abingdon hospital. She was very poorly and needed constant care. The staff were fantastic with her, encouraging her to eat and tending to her so she was always clean and maintained her dignity. We were always made welcome when we visited and were treated with as much kindness as Mum. Sadly Mum passed away in early March and the staff at the home were so very helpful and supportive. It meant a lot to us to know that Mum was safe and well-tended right to the end. If you are looking for a care home for your loved one, then, from our experience, Wantage is one of the better ones.

I am very happy and any 'real' complaints are soon dealt with. I very much appreciate the doctor's weekly call.

My mum has been a resident in Wantage for nearly four years and has always been treated with car and respect. She has a lovely room and her own ensuite bathroom, and the staff make sure she has regular showers/baths. The activities are regular and mum enjoys joining in with things when her abilities allow. I always feel my mum is in safe hands and the staff are extremely careful over safety and security.

So a massive thank you to all the team, from the carers to the Managers they were all brilliant, thank you so much.

Seems like a good care home where my dad is looked after.

My father has been a resident at Wantage Residential and Nursing Home since September 2022. He has settled in well with the help of caring staff and associated medical people. He loves the food and looks forward to meal times. We visited him from Australia in October and were very pleased with his room, dining, recreation areas and the careful attention of the staff. We are happy that he is being well looked after and appreciate the staff keeping in touch with us on the other side of the world!

His general cleanliness and appearance are well taken care of.

I recently attended a relatives meeting at the home led by the manager and the deputy manager. I was impressed by the improvements they are putting in place and are planning. They take relatives views seriously and act upon them, eg: by adding a better bell to the front door for evenings and weekends. I look forward to better activities when the new activities person starts.

My uncle stayed in Wantage Residential and Nursing Home for three weeks of respite care. When I asked him how he got on he said 'I've had a ball!'. He was befriended by all the care staff and they made him feel cared for. He also liked the food.

Caring staff, always helpful and the home is always clean. The food is excellent and plentiful. Regular health checks and always updated by the staff.

Found the staff very friendly, both care staff and office staff. My wife seems happy here.

My son enjoyed his stay and will be going back. Staff were caring and kind.