Acorn Court Care Home

The care my mother receives at Acorn Court is superb. To see her smiling and enjoying all the activities, whilst being cared for by professional, kind staff is so reassuring. She is always given the option to spend time with other residents or have a quiet time on her own, always treated with respect and given choices. She enjoys such varied outings to garden centres, and museums and is entertained frequently by the many visiting performers. Thank you Acorn Court.

My aunt received wonderful care and nursing for the 3 years she was at Acorn Court. The staff are so patient and understanding. Very friendly and helpful. A very clean and fresh care home. Always some activity going on inside and outdoors (weather permitting). My mother was also at Acorn Court so when my aunt had to go into a care home I didn't consider anywhere else for her.

My mother has been at Acorn Court for over 3 years. The care provided has been excellent. My mother`s needs have been attended to with professionalism and compassion. The staff engage and show interest and make the home a great place to be a resident and visitor. We really appreciate the work of the staff and it is reassuring to know that my mother is safe and well cared for.

Both my parents have been residents at Acorn Court since June 2023 & have been well looked after. Unfortunately, my mother passed away just before Xmas and all the care home staff have been fantastic with how they have looked after Mum in her time with them & the compassion shown to my father & the family.

The staff are very friendly and welcoming to visitors, it is a lovely environment to come into.

Two years on, I continue to be pleased with the standard of care my relative receives. The management is always available to answer queries regarding care and implement any changes necessary. Staff are kind and welcoming to visitors.

On a positive note, all staff were welcoming and hospitable when I visited and the home was always clean and bright.

The care given on the day of my mother’s passing was exemplary and a great comfort to us as a family. A huge thank you to everyone.

The staff are very friendly and caring. The premises are modern and kept very clean and tidy. I have recommended Acorn Court to many friends and will continue to do so.

I am really grateful for the excellent care and kindness that Acorn Court gave my father in the last weeks of his life. He found it difficult to hear or speak but the staff tried very hard to overcome these barriers and make him as comfortable as possible. They were also a great support to me and my brother at this very difficult time. Every member of staff greeted us warmly on every visit and made us feel at home. Communication and quality of nursing care was excellent, we had very thorough updates on how my father had been since the previous day and we felt very involved in every decision. The consistently high performance of all the staff made it apparent that the home was very well managed.

My husband, was a resident in Acorn Court for the last twelve days of his life receiving palliative care. The care and love shown by the staff to my husband and his family was exemplary and we take comfort with that memory.

For the past 4 years, Acorn Court Care Home have looked after my wife who has severe Dementia. During this period I have visited on a regular basis and have always found the Staff to be very caring, helpful and extremely kind in dealing with my wife’s increasingly debilitating condition. The facilities at the Home are very good and clean and I am full of admiration in the way that Acorn Court have looked after my wife.

I have found the care at Acorn Court Care Home to be consistently good over several years, including an incredibly compassionate response during the pandemic. I recently needed to visit at lunchtime but was nevertheless made very welcome. There were an impressive number of staff available to make sure that everyone was eating well. The atmosphere is very calm and the home is incredibly well-run. I couldn't be happier with the service my relative is receiving, I always find her joyful and she is upbeat about her surroundings.

I am very happy with the care my husband is given at Acorn Court Care Home. He is well cared for and usually seems to be happy. The Staff can generally make him smile even if he is in a low mood. The food is good and made suitable for his needs. There is plenty of entertainment which although now he cannot partake in most of the activities, he still enjoys the musicians who come several afternoons each week. If he does require extra medical attention this is usually dealt with promptly.

We are very grateful to the staff at Acorn Court for the considerate, helpful and cheerful support they give to our mother. There is always a happy, positive and safe atmosphere and we are always given a warm welcome. It is comforting to know that Mum is in good hands.

I am very happy with the experience my father has had at Acorn Court. I know that he is safe and content. He is well cared for, he enjoys his food and his newly decorated room. The staff understand his dementia and treat him with kindness. We are given a warm welcome when we visit.

My mum has been a resident at Acorn for thirteen months now. We are very happy that we made this decision for her as we know she is being looked after and is safe. There are so many lovely activities for the residents, the staff work really hard to entertain everyone. The staff seem so caring and although Mum doesn't seem to know who anyone is, we are very happy that she is well looked after.

Acorn Court Care Home was a really well-run home, with efficient and caring service. I have no negative comments to make.

My wife has been a resident at Acorn Court for nearly two years now. She is always treated kindly and patiently and is well looked after. Although she has her difficult times with her Alzheimer's, she seems settled and happy with the staff and the Home generally. I have been impressed with the way the Home has been run during the difficult Covid19 period. In recent weeks visiting policies have changed according to conditions and I have been able to visit for longer and more satisfactory periods, often staying to lunch with my wife and helping her with with eating. She has been able to respond more positively and cheerfully as a result. It would be helpful to have a progress report occasionally, in terms of medical prognosis, caring and social aspects of my wife's residence. I would like to express my thanks and appreciation to the management and staff of Acorn Court for everything you are doing.

I am very happy with the care provided to Mum. She is always very content when I visit and her personal care is very good - she is always wearing clean clothes and looks well cared for. There do appear to be some issues with hairdressing and chiropody at the moment, I believe mainly due to COVID, which is outside the control of the individual care home.