
Acorn Court wonderful, friendly - I think perfect in every wayKatrina C(Daughter of Resident/Service User)

I cannot speak highly enough of this care homeTony R(Friend of Resident/Service User)


Acorn Court wonderful, friendly - I think perfect in every wayKatrina C(Daughter of Resident/Service User)

I cannot speak highly enough of this care homeTony R(Friend of Resident/Service User)


Acorn Court Care Home provides award-winning residential, nursing, dementia and ABI care and holds platinum accreditation with the Gold Standards Framework for compassionate end-of-life care.
The skilled and longstanding care team, led by the home’s clinical manager, is dedicated to delivering loving, personalised care, tailored to each resident's unique needs and preferences. With decades of collective experience, whether providing acute clinical care, assisting with daily activities, or supporting families, the...
Care Provided by Acorn Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 86 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Acorn Court Care Home for full pricing details and T&Cs.
Contact Acorn Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Paula Deadman (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (86)
- Single Rooms with ensuite Wet Room (86)
Visiting
- Residents visitors are always welcome, with no restrictions on time/days.
Parking
- Free on-site parking available
Acorn Court Care Home Reviews (104)
Acorn Court Care Home has a Review Score of 9.8 (9.838) out of 10, based on 20 reviews in the last 2 years.
Over all time Acorn Court Care Home has 104 reviews.
Our relative has been a resident for 2 years and we also visit a friend here. We have found Acorn Court to be excellent carers and have helpful and very friendly staff.
I am extremely happy with the care my mother receives. She is always well looked after. The staff are kind and attentive and have gone beyond 'the call of duty' in making sure my step father is also looked after.
Nothing is too much trouble and the level of care is beyond excellent!
I am very happy with the care that my wife gets at the home.
It's a weight off my mind knowing mum is safe, comfortable and generally happy. Mum often goes out on activity days which she thoroughly enjoys. The food choice is excellent as are the staff who care for mum. The only concern I have is contacting mum in the evenings, as this phone, I have difficulty getting through.
There are issues around laundry being mislaid but that is a common experience in care homes. The food is fantastic and for that reason, I try to visit my mother at mealtimes. The recent improvements to the dining facilities are first class. Most importantly I find all staff very easy to engage with and feel reassured that they actively and positively care for my mother.
Ruth thank you for your kind review, your Mother is always a delight to look after, she has had such an amazing week this week reaching her 100th year. Meeting Madam Mayor and several party celebrations along the way. Regards Monica.
I would recommend but with reservations as to the high level of cost and the rate of annual increases. Well in excess of inflation and average earnings.
The home is very friendly and caring for both its residents and their families. Each member of the team is actively involved with residents whenever I visit and the management is always approachable.
My father has been in Acorn court for just over two years now. Generally, he is well looked after and the staff interact with him often which keeps his mind active He appears happy which is important to the whole family. On occasion, I have had to point out lack of cleanliness and some other minor issues.
My overall experience is that it is one of the best homes I have seen. My Mum has settled down now and is being seen to the best of their ability. The outlook is nice and everyone is always friendly.
Since arriving at Acorn Court in December 2014, Mum's care and support have improved so well that she is happy and contented, which means we feel so grateful to everyone at Acorn Court for looking after her so well. I would certainly recommend Acorn Court to anyone looking for a care home. Mum feels part of the Acorn Court family, as we all do. This reflects the hard work and dedication of management and the wonderful nursing and caring staff. Thank you all at Acorn Court.
Nice home, good staff. Over use of TV to divert and engage residents. Poor return of clothes through the laundry.
Thank you for taking the time to send a response, If you at any time would like to make an appointment with myself and Petra we would be happy to address the areas of your responses that fail to meet either good or excellent as this is always our aim here at Acorn Court.
Kind Regards
Monica
My husband has been at Acorn Court for nearly two years now and the care they provide is amazing. He settled down straight away and I can now relax knowing he is being cared for in a lovely, clean, happy environment.
Visitors are always made to feel welcome by all members of staff. This home has a very happy environment.
Barbara, thank you so much for taking the time to send your review of Acorn Court in. Kind regards, Monica.
Acorn Court is a well run, friendly, caring care home. My mum has received outstanding care since she arrived in June 2016. I wouldn't want her to go to any other home. All of the staff know her needs and provide a safe environment for her.
Kind regards, Monica.
My mother is cared for with kindness and thought for her needs and dignity.
The home tries so hard for all its residents and the quality of the carers cannot be faulted. The staff are consistent and so mum has several people she has seen since she entered the home which is really important in mine and my sister's view.
Kind Regards, Monica.
I love the place. I chose to come here. The staff are lovely. The manager and the little dog visit me every day.
Joan, thank you for the lovely review, we're delighted you choose us to be your new home. Missi loves her daily visits to you and the little treats you give her. Kind Regards, Monica.
My wife has been a resident at Acorn Court for the past three years and in that time I have had not a single moment of worry or concern for her care and welfare. The care staff are marvellous, they really do care, creating a happy and friendly environment for all and together with a high quality management team, it is an extremely fine establishment. I have previously dealt with other care homes regarding other members of the family over the past years and have found Acorn Count far superior, my wife is kept safe, healthy and happy for which I am extremely grateful. Keep up the good work, you not only enhance the lives of the residents but also the relatives to whom they are held dear. Well done!
Kind Regards, Monica.
My mother has been a resident at Acorn Court for almost 18 months. When my husband and I went to review the home we were impressed with how clean it was. The manager took the time to show us around and told us on what floor Mum would be. She introduced us to other members of staff. When we visit you get a warm welcome smile from whoever is on reception. When Mum was unwell a doctor was called and she was given medication and she felt better after a couple of days. I don't have to worry that she receives her medication and has regular visits from the podiatrists and visits the in house hairdresser. Since having a fall at home, she was frightened to walk on her own and was transferred to Acorn from the hospital, she is still unable to walk and the home are aware that she is not confident and take time with her, she is always clean and changed frequently. I would happily recommend Acorn Court.
Thank you for taking the time to do a review of Acorn Court, we're delighted that you are happy with the care and attention that your mother receives, she is a pleasure to look after.
Kind Regards Monica.
Mum has been a resident of Acorn Court for 4 years now and we are so glad we found this place, we can’t imagine she could be in a better one. There are so many horror stories in the press these days about care homes that it’s a massive comfort to know she is in a good one, which we can be sure she is because of the many wonderful, kind, caring members of staff we’ve met that work there. Mum herself is always singing their praises too, and clearly feels safe in their care.
The home is kept to a high standard in terms of appearance and cleanliness.
All in all we can highly recommend Acorn Court to anyone choosing a care home.
Thank you also for allowing us the privilege of caring for your mum here at Acorn.
Everyone works to ensure that all his medical and comfort needs are met. I could not ask for a more professional, homely and friendly place for him.
Thank you June for taking the time to place a review for Acorn, it really does help other families looking for a suitable care facility. Thank you for allowing us to care for your Son.
The care that mum receives is excellent, the staff treat mum with dignity and compassion. Nothing is too much trouble, the staff react quickly when they notice mum is unwell, if necessary the doctor is called.
When I visit mum, I am always greeted with a smile from the staff.
If I have any questions about mum they take the time to speak to me. The staff are well trained in understanding dementia and this is consistent with every member of staff. The entertainment provided at Acorn Court is varied and stimulating. The hairdresser makes a fantastic job of cutting mums hair. The food that is served is well cooked and varied, with plenty of choices.
I am able to take my dog into see mum, this also cheers mum up. I would recommend Acorn Court for anyone needing great care for a loved one. Thank you again to the manager and her team you are wonderful people.
Hi Elaine, Thank you so much for taking the time to place a review of Acorn on the website, it is extremely helpful for other people who have the task of looking for a suitable place for their loved ones. We are delighted you placed your Mother here with us at Acorn, she is definitely a real cornerstone of our Acorn Court Family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 June 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 28 Jul 2026
A former professional footballer has been reliving memories of his playing days thanks to a series of World Cup-themed activities organised by the team at his Surrey care home. Mike...
- 28 May 2026
Residents at a care home in Redhill, Surrey, were buzzing with excitement as they celebrated the opening of their new sensory garden on World Bee Day. Acorn Court Care Home...
- 28 Apr 2026
Residents at a Surrey care home have been reviving long-held DIY skills in an upcycling project that is also giving back to the community. Acorn Court Care Home is a...
There are no upcoming events for Acorn Court Care Home.
Awards / Recognitions (31)
- 30 Jan 2026Recipient: Carebase
- 19 Sep 2025Recipient: Acorn Court Care Home
- 31 Jul 2025Recipient: Acorn Court Care Home
Accreditations
There are no accreditations posted yet for Acorn Court Care Home.
Meet the Team (2)

Her early career saw Paula working as a pharmacy technician and in her mid-20s she made the move to return to her early love and studied to become a registered nurse.
Since then, she’s gained a wealth of experience, working as a staff nurse, sister and matron in hospitals and the community and then as a care home manager at a local nursing home. After joining our Acorn Court family as our director of nursing, Paula was then promoted to our home manager in 2024.
Mum to two sons, James and William, Paula married husband Adam in 2009 and completing their family are Elsie and Dottie, their two rescue greyhounds. Her love of baking cakes keeps Paula busy in her spare time when she particularly enjoys not only baking cakes but also decorating them into all sorts of wonderful creations!
Speaking about Acorn Court, Paula said: “Our amazing residents, their families and our team are why I love being here. Being part of our residents’ lives is such an honour and working as part of a loving team who are all there to make every day special for our residents is such a privilege.”

Ami’s journey in care began at just 15, volunteering at Acorn Court, where her mother was home manager. Inspired by her compassion and seeing the difference she made in the lives she touched, Ami knew she would follow a similar career path.
Over the past 14 years, Ami has grown from a carer to a Care Services Manager, embracing every role with love and dedication. Her commitment to resident well-being led to the creation of the award-winning ‘Little Acorns’ programme, fostering intergenerational connections. Ami is devoted to enhancing care services and empowering her team to be the best that they can be.
In her spare time, Ami loves to relax by gardening and spending time with her young family.
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