Acorn Court Care Home

Our relative has been a resident for 2 years and we also visit a friend here. We have found Acorn Court to be excellent carers and have helpful and very friendly staff.

I am extremely happy with the care my mother receives. She is always well looked after. The staff are kind and attentive and have gone beyond 'the call of duty' in making sure my step father is also looked after.

Nothing is too much trouble and the level of care is beyond excellent!

I am very happy with the care that my wife gets at the home.

It's a weight off my mind knowing mum is safe, comfortable and generally happy. Mum often goes out on activity days which she thoroughly enjoys. The food choice is excellent as are the staff who care for mum. The only concern I have is contacting mum in the evenings, as this phone, I have difficulty getting through.

There are issues around laundry being mislaid but that is a common experience in care homes. The food is fantastic and for that reason, I try to visit my mother at mealtimes. The recent improvements to the dining facilities are first class. Most importantly I find all staff very easy to engage with and feel reassured that they actively and positively care for my mother.

I would recommend but with reservations as to the high level of cost and the rate of annual increases. Well in excess of inflation and average earnings.

The home is very friendly and caring for both its residents and their families. Each member of the team is actively involved with residents whenever I visit and the management is always approachable.

My father has been in Acorn court for just over two years now. Generally, he is well looked after and the staff interact with him often which keeps his mind active He appears happy which is important to the whole family. On occasion, I have had to point out lack of cleanliness and some other minor issues.

My overall experience is that it is one of the best homes I have seen. My Mum has settled down now and is being seen to the best of their ability. The outlook is nice and everyone is always friendly.

Since arriving at Acorn Court in December 2014, Mum's care and support have improved so well that she is happy and contented, which means we feel so grateful to everyone at Acorn Court for looking after her so well. I would certainly recommend Acorn Court to anyone looking for a care home. Mum feels part of the Acorn Court family, as we all do. This reflects the hard work and dedication of management and the wonderful nursing and caring staff. Thank you all at Acorn Court.

Nice home, good staff. Over use of TV to divert and engage residents. Poor return of clothes through the laundry.

My husband has been at Acorn Court for nearly two years now and the care they provide is amazing. He settled down straight away and I can now relax knowing he is being cared for in a lovely, clean, happy environment.

Visitors are always made to feel welcome by all members of staff. This home has a very happy environment.

Acorn Court is a well run, friendly, caring care home. My mum has received outstanding care since she arrived in June 2016. I wouldn't want her to go to any other home. All of the staff know her needs and provide a safe environment for her.

My mother is cared for with kindness and thought for her needs and dignity.

The home tries so hard for all its residents and the quality of the carers cannot be faulted. The staff are consistent and so mum has several people she has seen since she entered the home which is really important in mine and my sister's view.

I love the place. I chose to come here. The staff are lovely. The manager and the little dog visit me every day.

My wife has been a resident at Acorn Court for the past three years and in that time I have had not a single moment of worry or concern for her care and welfare. The care staff are marvellous, they really do care, creating a happy and friendly environment for all and together with a high quality management team, it is an extremely fine establishment. I have previously dealt with other care homes regarding other members of the family over the past years and have found Acorn Count far superior, my wife is kept safe, healthy and happy for which I am extremely grateful. Keep up the good work, you not only enhance the lives of the residents but also the relatives to whom they are held dear. Well done!

My mother has been a resident at Acorn Court for almost 18 months. When my husband and I went to review the home we were impressed with how clean it was. The manager took the time to show us around and told us on what floor Mum would be. She introduced us to other members of staff. When we visit you get a warm welcome smile from whoever is on reception. When Mum was unwell a doctor was called and she was given medication and she felt better after a couple of days. I don't have to worry that she receives her medication and has regular visits from the podiatrists and visits the in house hairdresser. Since having a fall at home, she was frightened to walk on her own and was transferred to Acorn from the hospital, she is still unable to walk and the home are aware that she is not confident and take time with her, she is always clean and changed frequently. I would happily recommend Acorn Court.

Mum has been a resident of Acorn Court for 4 years now and we are so glad we found this place, we can’t imagine she could be in a better one. There are so many horror stories in the press these days about care homes that it’s a massive comfort to know she is in a good one, which we can be sure she is because of the many wonderful, kind, caring members of staff we’ve met that work there. Mum herself is always singing their praises too, and clearly feels safe in their care.

The home is kept to a high standard in terms of appearance and cleanliness.

All in all we can highly recommend Acorn Court to anyone choosing a care home.

Everyone works to ensure that all his medical and comfort needs are met. I could not ask for a more professional, homely and friendly place for him.

I am able to take my dog into see mum, this also cheers mum up. I would recommend Acorn Court for anyone needing great care for a loved one. Thank you again to the manager and her team you are wonderful people.