
Acorn Court wonderful, friendly - I think perfect in every wayKatrina C(Daughter of Resident/Service User)

I cannot speak highly enough of this care homeTony R(Friend of Resident/Service User)


Acorn Court wonderful, friendly - I think perfect in every wayKatrina C(Daughter of Resident/Service User)

I cannot speak highly enough of this care homeTony R(Friend of Resident/Service User)


Acorn Court Care Home provides award-winning residential, nursing, dementia and ABI care and holds platinum accreditation with the Gold Standards Framework for compassionate end-of-life care.
The skilled and longstanding care team, led by the home’s clinical manager, is dedicated to delivering loving, personalised care, tailored to each resident's unique needs and preferences. With decades of collective experience, whether providing acute clinical care, assisting with daily activities, or supporting families, the...
Care Provided by Acorn Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 86 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Acorn Court Care Home for full pricing details and T&Cs.
Contact Acorn Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Paula Deadman (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (86)
- Single Rooms with ensuite Wet Room (86)
Visiting
- Residents visitors are always welcome, with no restrictions on time/days.
Parking
- Free on-site parking available
Acorn Court Care Home Reviews (104)
Acorn Court Care Home has a Review Score of 9.8 (9.838) out of 10, based on 20 reviews in the last 2 years.
Over all time Acorn Court Care Home has 104 reviews.
Mum has dementia and she settled into Acorn Court very well.
6 months on mum is happy and she has recently started to sing, this shows she is content.
All the carers show empathy, kindness, respect and understanding of mum's condition. The nursing care is excellent, a doctor is called when required and I am kept informed.
The home is bright, clean, with excellent food. The staff make me feel very welcome, they say it's your mother's home now, we simply work here. I have been asked to stay for dinner many times. The staff make birthdays special, every resident will have a cake made for them and the staff sing Happy Birthday, it is very special.
I cannot fault the home, it is a very difficult thing to put a loved one in to care but with Acorn Court I do not have to worry, I have peace of mind mum is very well cared for.I would not hesitate in recommending Acorn Court.
Thank you for taking the time to complete a review of Acorn. It really does help other families looking to make a suitable placement within a care facility. Thank you also for entrusting your lovely Mother to us, she is a real character and keeps us on our toes.
She has formed great relationships with the team and is happy, content and healthy.
Kind Regards
Monica.
Acorn Court came to my rescue when Dad (the carer) was suddenly taken into hospital and my mum (a dementia patient) needed respite care. Within 24 hours of me visiting them, Mum was settling in. All the staff were accommodating and friendly and Mum enjoyed her time there. After a couple of days, staff noticed Mum was unwell so a doctor was called, a diagnosis made, a prescription arranged and within a few days, she was much better.
Acorn Court offers a really high level of service and a full programme of events, more like a holiday park than a care home. Lots of tea trolleys with biscuits, lovely friendly staff - always on hand to listen. A dining room with lovely laid tables and the gardens are very pretty and accessible. A care home is a good description of Acorn Court. We are always confident that our mother is getting the very best of care and attention.
Well done!
Thank you for your lovely review of Acorn Court.
She is very settled and is very happy in her new home. The carers are really efficient, loving and friendly and the home is efficiently managed. There are lots of activities available which means that she is mentally stimulated, which is just what she needs as she is a very intelligent and 'switched on' lady.
She has commented to me about the quality of the food and service, with plenty of choice and hot and cold options available.
I would certainly recommend Acorn Court to other friends.
Both my father and, previously my mother-in-law have been residents in Acorn Court. Everyone there has been excellent. The care, cleanliness, nurturing could hardly be bettered and some of the staff are exceptional. The nursing care is second to none with doctors called as soon as required. The residents best interests are looked after and these services also apply to relatives. You really feel part of the family.
My father has now been a resident at Acorn Court for almost a year, after a combination of a stroke and vascular dementia meant he could no longer live at home. He is a resident of the high dependency floor, where the ratio of carers to residence is much greater and the level of care, including nursing care, is of an extremely high quality. However, it is the calibre of the carers that makes Acorn Court stand out. They treat the residence as individuals, show them patience and respect their dignity. I would not hesitate in recommending Acorn Court to anyone facing the hard decision of choosing a care home for a loved one.
My mother had previously been in two other care homes. The standard of care varied considerably and the attention paid to her needs was latterly bordering on the minimal. So we took the opportunity to have a look at Acorn Court on an Open Day and immediately decided to move her here. During the four years she was here the staff were absolutely magnificent and the wonderful atmosphere generated by the management permeated throughout the home. Mum was treated as an individual and relations were welcome to visit at any time. Before becoming incapable of joining in, she used to thoroughly enjoy the various activities and outings. Finally and to reinforce this review, I should mention that before she passed away, we also chose to install my father-in-law in Acorn Court when the right time came to do so. My wife has submitted a separate postal review in respect of his stay here.
I placed myself here some six months ago. I did not like being at home alone. I am pleased I did. The care provided is excellent, the food is delicious, the activities are fun. My room is very spacious and I brought in some of my own furniture. In the summer we spent time in our beautiful gardens having fun. Everyone here is happy, residents and staff. We all sit together at meal times to eat. Once a month the bar opens and we get to choose, what to do and where to go on all trips at a forum meeting we have.
Kind, caring and compassionate. The Manager and her friendly team cared for our mother last year and are currently caring for our father, giving their three daughters peace of mind. Nothing is too much trouble. Highly recommended.
My mother has been resident at Acorn for 3 years now and I would not want her to be anywhere else. The home is the most amazing place. The care that is delivered there is first class. The residents and their families are most definitely at the forefront of the homes ethos. The Manager holds regular meeting for all the relatives even the relatives that no longer have anyone their get a luncheon every month, that is hosted by the manager and her husband. It is so lovely to know that when the time comes that Mum is no longer here we too will still be included in what Acorn do. The activities are great and family members get to choose what they would like to do and where they would like to go. The activities lady is absolutely fabulous, she is so accommodating to everyone. The administrator is very helpful and the reception is always welcoming. Christmas is coming and the activities are really getting going every year the home is transformed into a real spectacle.
Acorn Court is an exceptional care home and worthy of the full cabinet of awards that are displayed in reception. My sister has been so well looked by the entire team nothing is ever too much trouble and they always make me feel as equally welcomed and loved when I visit, it really is like one very big happy family. As Christmas is now approaching the home is starting to take on its annual appearance of a winter wonderland it's beautiful every year and always different.
I am very grateful for the care my grandma received whilst being a resident at Acorn Court, she had amazing staff that made us all feel very welcome and gave her an exceptional level of care. I would highly recommend Acorn Court.
My husband has severe dementia and has been in residential care for over 8 years. The care my husband gets is excellent and I am very happy with every aspect of his care. He was violent but the staff keep him calm. My husband cannot speak, is doubly incontinent, cannot swallow and stumbles along but the staff always seem to know what he needs. He is held with great thought by all of them. He is always clean and wearing his own clothes. He is changed regularly. He cannot take part in activities, he doesn't understand what is happening.
My mother in law has been a resident for over a year and the care and understanding of her dementia has been exceptional. The carers are a constant with very few changes; the food is excellent; the nursing staff are so good and look after mums physical needs on a day to day basis. This is not residential care as it used to be - residents are entertained, taken on many outings, including pub lunches - and so many of the parties are designed to include family and friends. Family members are welcome to visit at any time and I have joined Mum for supper on many occasions. My mother in law is very happy and comfortable in Acorn Court and most importantly she is safe and being given the care and support that could no longer be provided in her own home.
When some care-homes get criticised, I always wax lyrical about the great quality of care that mum receives, and how polite and helpful the staff are to family members visiting....nothing is too much trouble. Mum has been with them now for over four years, and she really couldn't be in a better place.
I totally 100% recommend Acorn Court to anyone needing peace of mind and great care for a loved one if, or when the time comes.
Mum has been residing at Acorn Court since 12 October 2015. My initial thoughts are that I agree that this is a Care Home of Excellence. Always clean, staff are very professional and caring, nothing is ever too much trouble for them. Mum has been treated well for her individual needs, on both a personal and medical level.
The care, and it truly was care, that my mother-in-law experienced at Acorn Court was beyond our wildest expectations. The Manager and her team exemplify the caring of the vulnerable and elderly. Having tried to care for mother-in-law at home we soon realised it was way beyond our capabilities so where do we turn? Care homes seem to received only bad press so we were apprehensive. Well we had no need for those fears once we went to the Manager and her team at Acorn Court. That care didn't end when my dear mother-in-laws passed away. The respect, compassion and care we the family received will stay with us forever. Many times I say to folk that I just hope the Manager and the Acorn Court's culture is around should I need caring for. A heartfelt thanks to you all. It has been a privilege to share my thoughts and feelings with others.
My mother has been at Acorn Court for nearly 2 1/2 years. The Carers/Nurses on the 2nd Floor work extremely hard looking after the residents. My mother was seriously ill in January 2015 and the Carers/Nurses were absolutely brilliant in caring for my mother, and they were also very kind to myself and my husband during this difficult time. We appreciate the continued patience and kindness the Carers/Nurses show towards my mother. There is a nice atmosphere on the 2nd floor, the Carers/Nurses are friendly, cheerful and nothing is too much trouble for them.
The Housekeeping Team do an excellent job in keeping the home and rooms nice and clean, together with providing an efficient and excellent laundry service.
The food is excellent, in particular the home-made soup and the lovely birthday and afternoon cakes the chef and his team bakes.
The garden at Acorn Court has been transformed into a lovely haven with nice flowers and plants and various places for the residents and their family/friends to sit. Weather permitting, in the summer, I always take my mother down to the garden in her wheelchair and she loves seeing all the plants and flowers and enjoys having a cup of tea outdoors. Also there is a lovely lake near to the home which we often take my mother to.
My mother has been resident at Acorn Court since October 2010, she has always been very happy there and very well looked after. My Husband and I attend as many of the functions as we can and they are always very enjoyable. The home has an excellent chef and there has been many occasions over the years where they have catered for functions especially for us and Mum (within the home) which has meant that we can all still be together as she can no longer get out to us. There is a very strong management team that clearly lead by example, we are very happy to be part of the Acorn Family as they call us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 June 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 28 Jul 2026
A former professional footballer has been reliving memories of his playing days thanks to a series of World Cup-themed activities organised by the team at his Surrey care home. Mike...
- 28 May 2026
Residents at a care home in Redhill, Surrey, were buzzing with excitement as they celebrated the opening of their new sensory garden on World Bee Day. Acorn Court Care Home...
- 28 Apr 2026
Residents at a Surrey care home have been reviving long-held DIY skills in an upcycling project that is also giving back to the community. Acorn Court Care Home is a...
There are no upcoming events for Acorn Court Care Home.
Awards / Recognitions (31)
- 30 Jan 2026Recipient: Carebase
- 19 Sep 2025Recipient: Acorn Court Care Home
- 31 Jul 2025Recipient: Acorn Court Care Home
Accreditations
There are no accreditations posted yet for Acorn Court Care Home.
Meet the Team (2)

Her early career saw Paula working as a pharmacy technician and in her mid-20s she made the move to return to her early love and studied to become a registered nurse.
Since then, she’s gained a wealth of experience, working as a staff nurse, sister and matron in hospitals and the community and then as a care home manager at a local nursing home. After joining our Acorn Court family as our director of nursing, Paula was then promoted to our home manager in 2024.
Mum to two sons, James and William, Paula married husband Adam in 2009 and completing their family are Elsie and Dottie, their two rescue greyhounds. Her love of baking cakes keeps Paula busy in her spare time when she particularly enjoys not only baking cakes but also decorating them into all sorts of wonderful creations!
Speaking about Acorn Court, Paula said: “Our amazing residents, their families and our team are why I love being here. Being part of our residents’ lives is such an honour and working as part of a loving team who are all there to make every day special for our residents is such a privilege.”

Ami’s journey in care began at just 15, volunteering at Acorn Court, where her mother was home manager. Inspired by her compassion and seeing the difference she made in the lives she touched, Ami knew she would follow a similar career path.
Over the past 14 years, Ami has grown from a carer to a Care Services Manager, embracing every role with love and dedication. Her commitment to resident well-being led to the creation of the award-winning ‘Little Acorns’ programme, fostering intergenerational connections. Ami is devoted to enhancing care services and empowering her team to be the best that they can be.
In her spare time, Ami loves to relax by gardening and spending time with her young family.
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