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Barchester Ashford House Care Home

Long Lane, Staines-upon-Thames, Surrey TW19 7AZ
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All staff are kind, caring and helpfulSylvia F(Regular Volunteer)
Barchester Ashford House Care Home, Staines-upon-Thames
Ashford House was superior on every level - care, environment, facilities and administration.Richard W(Son of Resident/Service User)
Barchester Ashford House Care Home, Staines-upon-Thames
Barchester Ashford House Care Home, Staines-upon-Thames

Ashford House Care Home is located in Stanwell near Staines providing 24-hour expert residential, nursing and dementia from short stays to long-term care placements.

The home has an experienced team of qualified nurses and carers who provide high-quality, person-centred care in a safe and calm environment. They support residents, ensuring care is delivered with dignity, patience, and understanding.

The home offers dementia-friendly communal spaces designed to encourage familiarity, independence, and social...  

Care Provided by Barchester Ashford House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,781N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Ashford House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Daisy Mingle (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (54)
  • Single Rooms with ensuite Wet Room (34)

Barchester Ashford House Care Home Reviews (83)

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9.8

Barchester Ashford House Care Home has a Review Score of 9.8 (9.786) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Ashford House Care Home has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from G M (Daughter of Resident) published on 8 February 2017 Submitted via Postal Card
Overall Experience
Totally satisfied with the care my father got. All staff are so friendly and excellent care is given to the residents. My father was treated with respect and dignity at all times.

The home was always kept so nice and clean, whenever I walked in.

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Review from David B (Son of Resident) published on 26 October 2016 Submitted via Postal Card
Overall Experience

I have found the nursing staff and care staff very good, attentive and very kind and gentle. The administration are excellent and very helpful in helping me manage my mother's medical needs.

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Review from Anne A (Daughter of Resident) published on 25 July 2016 Submitted via Postal Card
Overall Experience

The whole standard of care, cleanliness and dignity was excellent. The staff were always available to help and advise us throughout my fathers stay. I was always kept informed about any health issues that arose day or night. My father was always given respect and empathy throughout his time there. All the staff including cleaners and laundry staff were always extremely cheerful and polite. I congratulate all the staff at Ashford House and I would never hesitate in recommending this wonderful home. It made my whole family's lives so much easier, I was so confident about his whole stay.

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Cleanliness
Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 March 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (68) & Events (6)

News
  • 31 Jul 2026

    Ashford House care home in Staines recently presented the Menopause And Cancer Charity with a cheque for £1250.00. The care home welcomed Esther, Fundraising Manager from the charity to a...

  • 20 Jul 2026

    Staff, residents, relatives and the local community came together at Ashford House in Staines to enjoy a garden party that was held in the home’s grounds on Saturday 18th July....

  • 13 Jul 2026

    Residents at Ashford House have been having great fun with their Happi Table, enjoying a range of interactive games that bring smiles, laughter, and friendly competition. The Happi Table offers...

Upcoming Events

Awards / Recognitions (91)

Accreditations

There are no accreditations posted yet for Barchester Ashford House Care Home.

Meet the Team (18)

Daisy Mingle
Daisy MingleJob Title:General ManagerJoined: 2014

My Name is Daisy Mingle. I am happy to say I am the General Manager here at Ashford House.

I have been a nurse for many years and have continued to develop my skills in nursing people living with Dementia through the excellent development training that Barchester Healthcare has offered me.

Working in a dementia environment is a very rewarding career. I feel residents treat us as their own family as you can feel the genuine response from them, their trust, acceptance and the lovely smiles on their faces. It’s such a pleasure to care for them.

I am so proud of the elderly care Ashford House offers.

Cristina Marin
Cristina MarinJob Title:Deputy Manager & Infection Control ChampionJoined: 2000

Hello. My name is Cristina, and I am the Clinical Deputy Manager here at Ashford House.

I joined Barchester in 2000. I find my role very rewarding and like to ensure the residents receive premium care and support at all times. The team here at Ashford House are very caring and take pride in their roles to ensure the home is a safe and comfortable environment for all the residents here.

Laura Cocue
Laura CocueJob Title:Home AdministratorJoined: 2023

Hello, I am Laura, and I am the Homes Administrator. I joined the team here at Ashford House Care Centre in 2023.

I love meeting new people and getting to know residents and their loved ones. My role is very rewarding, and I like to ensure that everyone ones receive the right support, and I will apply my knowledge of finances to achieve this.

Mihai Constantin
Mihai ConstantinJob Title:Head ChefJoined: 2016

Hello, my name is Mihai, and I am the Head Chef here at Ashford House.

I started working as a Kitchen Assistant when I joined Ashford House in 2016. My passion for cooking inspired me to continue to work hard. With my skills and knowledge, I was promoted to the Head Chef position.

I was awarded the certificate for completing the 5 modules from Barchester Chef Academy in December 2025.

I am passionate about creating freshly prepared, nutritious and delicious meals for the residents.

Sheeba Khan
Sheeba KhanJob Title:Activities CoordinatorJoined: 2021

Hi, my name is Sheeba, and I am an Activities Coordinator here at Ashford House.

Having a degree in Fine Arts and a creative background enables me to plan person-centred activities according to the personalities and tastes of the residents here at Ashford House. I believe and work towards making a positive difference in their day-to-day life, and I can honestly say this is one of the most rewarding jobs.

Malgorzata Chocianowska
Malgorzata ChocianowskaJob Title:Head of Unit, Registered NurseJoined: 2013

Hi, my name is Maggie and l have worked at Ashford House since 2013 and enjoy my time here working with my colleagues and supporting our residents. I am proud to be a Nurse and thoroughly enjoy what l do.

Josephine Brittain
Josephine BrittainJob Title:Head of UnitJoined: 2009

Hello, my name is Josephine, and I am Head of Unit at Ashford House.

I joined Barchester in 2009. I have enjoyed expanding my knowledge and development. The team here are supportive, professional, and they ensure the residents receive premium person-centred care and wellbeing.

I cannot imagine myself working in another care Home.

Isaac Quadri
Isaac QuadriJob Title:Care Practitioner and Dementia ChampionJoined: 2022

Hello, my name is Isaac Quadri, and I am a Care Practitioner here at Ashford House.

I am a compassionate and values every resident here. I have in-depth knowledge and experience. I am glad to be part of a highly qualified team here at Ashford House and ensure the best safety and well-being in residents’ care.

Alison Richardson
Alison RichardsonJob Title:Head HousekeeperJoined: 2019

Hello, my name is Alison, and I am the Head Housekeeper here at Ashford House.

I started off working at Ashford House in 2019 as a kitchen assistant, a job which I very much enjoyed.

In 2021, I joined the housekeeping team as I felt I would like more time to get to know the wonderful residents. Since then, I have never looked back. I love my job and the residents, who I think are remarkable.

Kirsty Webster
Kirsty WebsterJob Title:Activities CoordinatorJoined: 2017

Hello, my name is Kirsty, and I am an Activity Coordinator here at Ashford House.

I have worked at Ashford House since 2017. I started off as a carer, which I loved, then moved over to the wonderful housekeeping team, and now I am one of our activity coordinators, a job that I adore. I love brightening the day of the residents with fun, meaningful things to do. From exercise classes to trips to Hampton Court Palace.

I also enjoy organising special events for families to enjoy with their loved ones.

Anita Cismigiu
Anita CismigiuJob Title:Registered NurseJoined: 2010

Hello, my name is Anita, and I am one of the registered Nurses here at Ashford House.

I have been working at Ashford House for 15 years.

I really enjoy caring for and supporting the residents and knowing I make a difference each day.

I love my role, and I’m proud to say that I’m part of the team here.

Tara
Tara Job Title:Senior CarerJoined: 2020

Hi, my name is Tara, and I'ma Senior Carer at Ashford House.

I am a compassionate caregiver with 8 years of experience in both facilities and home environments. I've been the employee of the month Award winner for offering deep passion for my job. I'm glad to be part of a highly qualified team here at Ashford House and ensure the best safety and well-being in residents' care.

Dovile Jaksaityte
Dovile JaksaityteJob Title:Administration AssistantJoined: 2024

Hello, my name is Dovile, and I am the Administration Assistant at Ashford House.

I find my role very rewarding. I am always welcoming new residents and relatives to the home with a positive welcome and smile. I am here to support with ensuring appointments are booked, any questions answered and always on hand to make a cup of tea.

Regina
Regina Job Title:CarerJoined: 2022

My name is Regina I joined Ashford House as a career in 2022. I have worked in the retail shop for over 20 years, but when I joined Ashford House as a career, I found myself with lots of passion for assisting residents.

Sheila DeCastro
Sheila DeCastroJob Title:Administrative Assistant & Wellbeing ChampionJoined: 2021

My name is Sheila, and I have worked here at Ashford House since March 2021.

I thoroughly enjoy working here and getting to know our residents and their families.

Gillian Dixon
Gillian DixonJob Title:HousekeeperJoined: 2024

Hello, my name is Gillian, and I am the Housekeeping Assistant here at Ashford House.

I used to work as a carer and in activities, so I have experienced different areas of care, which has given me so much knowledge when supporting residents and their needs.

I am now part of the wonderful housekeeping team. I enjoy my role, especially the time with the residents. I enjoy getting to know them and hearing about their life stories.

Kanwaljeet Rayiat
Kanwaljeet RayiatJob Title:Weekend Administrative AssistantJoined: 2025

Hello, I am Kan I am here to welcome you to Ashford House at the weekends. I am dedicated, compassionate and committed to delivering high-quality support.

I play a vital role in ensuring the smooth day-to-day running of the home, supporting residents, families, and the wider care team with efficiency, warmth, and professionalism.

With a background spanning both primary care and residential care settings, I am able to bring a well-rounded understanding of person-centred care.

I have an approachable nature, attention to detail, and a genuine commitment to making a positive difference in the lives of residents and their families.

Patricia Hill
Patricia HillJob Title:Health Care Assistant & HousekeepingJoined: 2019

My name is Patricia, and l have been working at Ashford House for a number of years now, and l enjoy my job and the opportunity to work and support people from various places.

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