All staff are kind, caring and helpfulSylvia F(Regular Volunteer)
Ashford House was superior on every level - care, environment, facilities and administration.Richard W(Son of Resident/Service User)
All staff are kind, caring and helpfulSylvia F(Regular Volunteer)
Ashford House was superior on every level - care, environment, facilities and administration.Richard W(Son of Resident/Service User)
Ashford House Care Home is located in Stanwell near Staines providing 24-hour expert residential, nursing and dementia from short stays to long-term care placements.
The home has an experienced team of qualified nurses and carers who provide high-quality, person-centred care in a safe and calm environment. They support residents, ensuring care is delivered with dignity, patience, and understanding.
The home offers dementia-friendly communal spaces designed to encourage familiarity, independence, and social...
Ashford House Care Home is located in Stanwell near Staines providing 24-hour expert residential, nursing and dementia from short stays to long-term care placements.
The home has an experienced team of qualified nurses and carers who provide high-quality, person-centred care in a safe and calm environment. They support residents, ensuring care is delivered with dignity, patience, and understanding.
The home offers dementia-friendly communal spaces designed to encourage familiarity, independence, and social engagement.
Residents enjoy nutritious, home-cooked meals prepared daily, with individual dietary needs carefully catered for. A range of meaningful activities are offered to promote wellbeing, stimulation, and a sense of purpose. The home has a mini bus allowing residents to enjoy trips out in the local area.
Contact Barchester Ashford House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Ashford House Care Home for full pricing details and T&Cs.
Barchester Ashford House Care Home has a Review Score of 9.8 (9.810) out of 10, based on 18 reviews in the last 2 years.
Over all time Barchester Ashford House Care Home has 85 reviews.
Dad seems quite content now and...
Dad seems quite content now and hopefully will be for much longer.
I was very reluctant to have him placed into care, as I felt I was taking away his independence, but the staff at Ashford House encouraged him to join in with the activities and he...
I cannot recommend the care home and staff enough - bright and cheerful building, and truly amazing staff.
My father has dementia and moved into Ashford House in October 2019 so this was his first Christmas away from his own home. I and my husband joined him Christmas Day, we had a lovely day, the home had a great atmosphere, and several other families did the same. The Christmas dinner was very good,...
It’s great that you can visit at any time, always greeted with a smile everyone management and staff are very approachable and always willing to give help and support.
Thank you for the review. I am really happy to know you and your father have had such a nice experience, we endeavour to do this for all our residents.
My husband stayed for two weeks respite care and I would have no problem in taking him there again. Thank you.
My husband stayed for two weeks respite care and I would have no problem in taking him there again. Thank you.
Thank you for that lovely feedback, it was nice that we could help and we look forward to your husband's next visit.
Started visiting many years ago when an elderly man from the church became a resident. I was then asked by the activities co-ordinator to join the C of E and RC folk on Friday mornings - many opportunities to pray, sing and encourage them. A lady in our Alzheimer's group went into a care home in...
Started visiting many years ago when an elderly man from the church became a resident. I was then asked by the activities co-ordinator to join the C of E and RC folk on Friday mornings - many opportunities to pray, sing and encourage them. A lady in our Alzheimer's group went into a care home in Staines but her husband was upset by her lack of care and I recommended Ashford House and she has been here for many years since. All staff are kind, caring and helpful and provide different activities for them - I would be very happy to recommend it again.
Thank you, Sylvia, for your review, its nice to be recommended and we are glad that you continue to and our residents.
This is my first experience of a care home. My wife has dementia and is very well cared for at Ashford House. The home is bright and airy and the individual rooms are of good quality. Most important of all is the staff are very caring and look after the residents with a cheerful disposition even...
This is my first experience of a care home. My wife has dementia and is very well cared for at Ashford House. The home is bright and airy and the individual rooms are of good quality. Most important of all is the staff are very caring and look after the residents with a cheerful disposition even when conditions become challenging. It is a comfort to me that my wife of 56 years of marriage is happy in Ashford House.
Thank you for your review, I am glad that you feel happy to let us look after your wife.
I am...
In short, a well-run home that would benefit from more carers.
My mum was needing a home and I was told about this care home. From the first time I stepped into the home it made me, my mum and brother very welcome, comfortable and just like home from home - it's fantastic staff and everything about it.
My mum was needing a home and I was told about this care home. From the first time I stepped into the home it made me, my mum and brother very welcome, comfortable and just like home from home - it's fantastic staff and everything about it.
Thank you for your comments, I am glad that you and your mother are happy with the home.
The staff here do an amazing job and look after Dad and others very well. You can see that residents are happy...
I would recommend this care home to all families who have a family member who has Dementia as the care they supply is much better than what you can do at home, as it is 24 hours and you know your family member is being looked after at the highest level.
Thank you, Wendy, we are really pleased that you are happy with your dad's care here at Ashford House.
At a very difficult time for everyone and Mum not wanting to go into care support from the whole team was excellent. Any problems that did arise were handled carefully with as little trouble to Mum.
As for value for money, that's an issue the government should be looking at. It's a very unfair...
At a very difficult time for everyone and Mum not wanting to go into care support from the whole team was excellent. Any problems that did arise were handled carefully with as little trouble to Mum.
As for value for money, that's an issue the government should be looking at. It's a very unfair society. Working hard all of your life and then not being supported is a major issue.
Thank you for this review I am glad we were able to make things easier for your mother and you.
Dad had Alzheimers and had gone from living independently in February 2017 to being unable to feed or dress himself by June 2017. He had been in hosptial from Feb - June and it was traumatic to see him deteriorate. While at Barchester, he has begun to improve, to gain weight and was always calm and...
This was due to the care and considerate attention he received. It was clear that he was always treated with respect and staff patiently engaged with him and encouraged him to eat. He was always clean and clearly well cared for.
Since my 97-year-old Mother-in-Law had been under the care of Barchester Ashford house since October 2017 we as a family are extremely pleased with the standard of her care. Therefore, despite her ways and mannerisms and difficulties, we have observed, on our visits, how the carers have gone the...
Since my 97-year-old Mother-in-Law had been under the care of Barchester Ashford house since October 2017 we as a family are extremely pleased with the standard of her care. Therefore, despite her ways and mannerisms and difficulties, we have observed, on our visits, how the carers have gone the extra mile to see her needs and to care for her in a meaningful way. We could not be happier.
Thank you very much for this review, I will pass your review onto the staff who always strive to provide the best care.
The lady who does the events...
The food was always hot and looked well presented and tasted lovely even though dad had to leave.
Thank you for the feedback, I'm glad we were able to care for your dad and that you had such a positive experience at Ashford House.
Our mother was moved to Ashford House from another home. Ashford House was superior on every level - care, environment, facilities and administration. There was a friendly, open and honest way to how our mother was welcomed and settled in that was contrasted starkly with the self-protective caution...
Our mother was moved to Ashford House from another home. Ashford House was superior on every level - care, environment, facilities and administration. There was a friendly, open and honest way to how our mother was welcomed and settled in that was contrasted starkly with the self-protective caution of the other home. Excellent care!
Ashford House is a well-run care home, all staff are very caring, they provide all residents with great care - treating them with respect and keeping their dignity. The home keeps us well informed if there are any changes with my husband's health.
Ashford House is a well-run care home, all staff are very caring, they provide all residents with great care - treating them with respect and keeping their dignity. The home keeps us well informed if there are any changes with my husband's health.
Lovely home, caring staff. My family and I have been made to feel welcome and most importantly Mum loves it.
Lovely home, caring staff. My family and I have been made to feel welcome and most importantly Mum loves it.
A really lovely home, good carers who show a great amount of dedication very helpful and always willing to listen to any worries/concern's we may have. Food is lovely and a varied menu. A new activities lady has joined the team so I would love to see more activities being offered. Also to use the...
A really lovely home, good carers who show a great amount of dedication very helpful and always willing to listen to any worries/concern's we may have. Food is lovely and a varied menu. A new activities lady has joined the team so I would love to see more activities being offered. Also to use the garden more in the summer months. Overall, really happy with this lovely home.
Fantastic care.
Fantastic care.
The staff are mostly very helpful, however sometimes if maybe we have more staff it would be more beneficial to the service user. I could not complain about overall care being given to my husband. The food is great, the home is clean, not smelling. The domestics are doing a good job. The management...
The staff are mostly very helpful, however sometimes if maybe we have more staff it would be more beneficial to the service user. I could not complain about overall care being given to my husband. The food is great, the home is clean, not smelling. The domestics are doing a good job. The management is supportive to me. The home manager is outstanding, she is very good.
Excellent care. Excellent staff. My mother is looked after extremely well.
Excellent care. Excellent staff. My mother is looked after extremely well.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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?? Celebrating 20 Wonderful Years of Ashford House! ?? We had a very special day at Ashford House as we celebrated 20 amazing years of our home and the wonderful...
?? Celebrating 20 Wonderful Years of Ashford House! ?? We had a very special day at Ashford House as we celebrated 20 amazing years of our home and the wonderful...
Ashford House care home in Staines recently presented the Menopause And Cancer Charity with a cheque for £1250.00. The care home welcomed Esther, Fundraising Manager from the charity to a...
There are no accreditations posted yet for Barchester Ashford House Care Home.
My Name is Daisy Mingle. I am happy to say I am the General Manager here at Ashford House.
I have been a nurse for many years and have continued...
My Name is Daisy Mingle. I am happy to say I am the General Manager here at Ashford House.
I have been a nurse for many years and have continued to develop my skills in nursing people living with Dementia through the excellent development training that Barchester Healthcare has offered me.
Working in a dementia environment is a very rewarding career. I feel residents treat us as their own family as you can feel the genuine response from them, their trust, acceptance and the lovely smiles on their faces. It’s such a pleasure to care for them.
I am so proud of the elderly care Ashford House offers.
Hello. My name is Cristina, and I am the Clinical Deputy Manager here at Ashford House.
I joined Barchester in 2000. I find my role very rewarding...
Hello. My name is Cristina, and I am the Clinical Deputy Manager here at Ashford House.
I joined Barchester in 2000. I find my role very rewarding and like to ensure the residents receive premium care and support at all times. The team here at Ashford House are very caring and take pride in their roles to ensure the home is a safe and comfortable environment for all the residents here.
Hello, I am Laura, and I am the Homes Administrator. I joined the team here at Ashford House Care Centre in 2023.
I love meeting new people and...
Hello, I am Laura, and I am the Homes Administrator. I joined the team here at Ashford House Care Centre in 2023.
I love meeting new people and getting to know residents and their loved ones. My role is very rewarding, and I like to ensure that everyone ones receive the right support, and I will apply my knowledge of finances to achieve this.
Hello, my name is Mihai, and I am the Head Chef here at Ashford House.
I started working as a Kitchen Assistant when I joined Ashford House in...
Hello, my name is Mihai, and I am the Head Chef here at Ashford House.
I started working as a Kitchen Assistant when I joined Ashford House in 2016. My passion for cooking inspired me to continue to work hard. With my skills and knowledge, I was promoted to the Head Chef position.
I was awarded the certificate for completing the 5 modules from Barchester Chef Academy in December 2025.
I am passionate about creating freshly prepared, nutritious and delicious meals for the residents.
Hi, my name is Sheeba, and I am an Activities Coordinator here at Ashford House.
Having a degree in Fine Arts and a creative background enables me...
Hi, my name is Sheeba, and I am an Activities Coordinator here at Ashford House.
Having a degree in Fine Arts and a creative background enables me to plan person-centred activities according to the personalities and tastes of the residents here at Ashford House. I believe and work towards making a positive difference in their day-to-day life, and I can honestly say this is one of the most rewarding jobs.
Hi, my name is Maggie and l have worked at Ashford House since 2013 and enjoy my time here working with my colleagues and supporting our residents. I am proud to be a Nurse and thoroughly enjoy what l do.
Hello, my name is Josephine, and I am Head of Unit at Ashford House.
I joined Barchester in 2009. I have enjoyed expanding my knowledge and...
Hello, my name is Josephine, and I am Head of Unit at Ashford House.
I joined Barchester in 2009. I have enjoyed expanding my knowledge and development. The team here are supportive, professional, and they ensure the residents receive premium person-centred care and wellbeing.
I cannot imagine myself working in another care Home.
Hello, my name is Isaac Quadri, and I am a Care Practitioner here at Ashford House.
I am a compassionate and values every resident here. I have...
Hello, my name is Isaac Quadri, and I am a Care Practitioner here at Ashford House.
I am a compassionate and values every resident here. I have in-depth knowledge and experience. I am glad to be part of a highly qualified team here at Ashford House and ensure the best safety and well-being in residents’ care.
Hello, my name is Alison, and I am the Head Housekeeper here at Ashford House.
I started off working at Ashford House in 2019 as a kitchen...
Hello, my name is Alison, and I am the Head Housekeeper here at Ashford House.
I started off working at Ashford House in 2019 as a kitchen assistant, a job which I very much enjoyed.
In 2021, I joined the housekeeping team as I felt I would like more time to get to know the wonderful residents. Since then, I have never looked back. I love my job and the residents, who I think are remarkable.
Hello, my name is Kirsty, and I am an Activity Coordinator here at Ashford House.
I have worked at Ashford House since 2017. I started off as a...
Hello, my name is Kirsty, and I am an Activity Coordinator here at Ashford House.
I have worked at Ashford House since 2017. I started off as a carer, which I loved, then moved over to the wonderful housekeeping team, and now I am one of our activity coordinators, a job that I adore. I love brightening the day of the residents with fun, meaningful things to do. From exercise classes to trips to Hampton Court Palace.
I also enjoy organising special events for families to enjoy with their loved ones.
Hello, my name is Anita, and I am one of the registered Nurses here at Ashford House.
I have been working at Ashford House for 15 years.
I really...
Hello, my name is Anita, and I am one of the registered Nurses here at Ashford House.
I have been working at Ashford House for 15 years.
I really enjoy caring for and supporting the residents and knowing I make a difference each day.
I love my role, and I’m proud to say that I’m part of the team here.
Hi, my name is Tara, and I'ma Senior Carer at Ashford House.
I am a compassionate caregiver with 8 years of experience in both facilities and home...
Hi, my name is Tara, and I'ma Senior Carer at Ashford House.
I am a compassionate caregiver with 8 years of experience in both facilities and home environments. I've been the employee of the month Award winner for offering deep passion for my job. I'm glad to be part of a highly qualified team here at Ashford House and ensure the best safety and well-being in residents' care.
Hello, my name is Dovile, and I am the Administration Assistant at Ashford House.
I find my role very rewarding. I am always welcoming new...
Hello, my name is Dovile, and I am the Administration Assistant at Ashford House.
I find my role very rewarding. I am always welcoming new residents and relatives to the home with a positive welcome and smile. I am here to support with ensuring appointments are booked, any questions answered and always on hand to make a cup of tea.
My name is Regina I joined Ashford House as a career in 2022. I have worked in the retail shop for over 20 years, but when I joined Ashford House as a career, I found myself with lots of passion for assisting residents.
My name is Sheila, and I have worked here at Ashford House since March 2021.
I thoroughly enjoy working here and getting to know our residents and their families.
Hello, my name is Gillian, and I am the Housekeeping Assistant here at Ashford House.
I used to work as a carer and in activities, so I have...
Hello, my name is Gillian, and I am the Housekeeping Assistant here at Ashford House.
I used to work as a carer and in activities, so I have experienced different areas of care, which has given me so much knowledge when supporting residents and their needs.
I am now part of the wonderful housekeeping team. I enjoy my role, especially the time with the residents. I enjoy getting to know them and hearing about their life stories.
Hello, I am Kan I am here to welcome you to Ashford House at the weekends. I am dedicated, compassionate and committed to delivering high-quality...
Hello, I am Kan I am here to welcome you to Ashford House at the weekends. I am dedicated, compassionate and committed to delivering high-quality support.
I play a vital role in ensuring the smooth day-to-day running of the home, supporting residents, families, and the wider care team with efficiency, warmth, and professionalism.
With a background spanning both primary care and residential care settings, I am able to bring a well-rounded understanding of person-centred care.
I have an approachable nature, attention to detail, and a genuine commitment to making a positive difference in the lives of residents and their families.
My name is Patricia, and l have been working at Ashford House for a number of years now, and l enjoy my job and the opportunity to work and support people from various places.
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