All staff are kind, caring and helpfulSylvia F(Regular Volunteer)
Ashford House was superior on every level - care, environment, facilities and administration.Richard W(Son of Resident/Service User)
All staff are kind, caring and helpfulSylvia F(Regular Volunteer)
Ashford House was superior on every level - care, environment, facilities and administration.Richard W(Son of Resident/Service User)
Ashford House Care Home is located in Stanwell near Staines providing 24-hour expert residential, nursing and dementia from short stays to long-term care placements.
The home has an experienced team of qualified nurses and carers who provide high-quality, person-centred care in a safe and calm environment. They support residents, ensuring care is delivered with dignity, patience, and understanding.
The home offers dementia-friendly communal spaces designed to encourage familiarity, independence, and social...
Ashford House Care Home is located in Stanwell near Staines providing 24-hour expert residential, nursing and dementia from short stays to long-term care placements.
The home has an experienced team of qualified nurses and carers who provide high-quality, person-centred care in a safe and calm environment. They support residents, ensuring care is delivered with dignity, patience, and understanding.
The home offers dementia-friendly communal spaces designed to encourage familiarity, independence, and social engagement.
Residents enjoy nutritious, home-cooked meals prepared daily, with individual dietary needs carefully catered for. A range of meaningful activities are offered to promote wellbeing, stimulation, and a sense of purpose. The home has a mini bus allowing residents to enjoy trips out in the local area.
Contact Barchester Ashford House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Ashford House Care Home for full pricing details and T&Cs.
Barchester Ashford House Care Home has a Review Score of 9.8 (9.810) out of 10, based on 18 reviews in the last 2 years.
Over all time Barchester Ashford House Care Home has 85 reviews.
It's always lovely to visit Ashford House Care Home. I am always greeted so warmly by the staff. I am so impressed with the first-class care provided for the residents. The residents are always happy when I am here. Ashford house always provides a range of activities for the residents which I think...
It's always lovely to visit Ashford House Care Home. I am always greeted so warmly by the staff. I am so impressed with the first-class care provided for the residents. The residents are always happy when I am here. Ashford house always provides a range of activities for the residents which I think is also very important, the activities coordinators are fantastic, interacting and dancing with the residents. It's always a pleasure and I always look forward to visiting Ashford House.
Your comments are very important to us, we continue to strive for the best possible care for our residents and good relationship with families and friends.
The care of my nan is top-notch. She is always well cared for and loved and fussed over by the wonderful staff, she is always kept nice and clean, staff are always welcoming to us and very approachable and informative. The cleanliness of the home is amazing, when you walk in it is always fresh...
The care of my nan is top-notch. She is always well cared for and loved and fussed over by the wonderful staff, she is always kept nice and clean, staff are always welcoming to us and very approachable and informative. The cleanliness of the home is amazing, when you walk in it is always fresh smelling, never smells of old people's home, cleaning staff are always seen working as I imagine the cleaning never stops, amazing how they manage to keep it so clean. Hats off to the wonderful head housekeeper and her team and, as always, the head of unit nurse is amazing, we trust her 101% with Nan and, of course, another member of staff is always a breath of fresh air when she is on. Thank you all for the great care you give my nan.
Daisy.
Ashford House Care Home has been amazing. The manager and the staff especially dad's carer have been so professional, kind and caring. I could not have asked for anything better. When the time comes I will hope to be a resident. P.s Everything is so clean! Very important.
Ashford House Care Home has been amazing. The manager and the staff especially dad's carer have been so professional, kind and caring. I could not have asked for anything better. When the time comes I will hope to be a resident. P.s Everything is so clean! Very important.
I would like to thank you for the wonderful comments, we will continue to improve our services and strive for the best for our residents.
Happy with the care, but sometimes they are short-staffed, which can sometimes affect the quality of care.
Happy with the care, but sometimes they are short-staffed, which can sometimes affect the quality of care.
Sadly technology has let our General Manager down today, but she would like to convey to you that she would love you to pop into her office at a time suitable to you for coffee, cake and a positive update on our staffing.
When I came to visit Dad, he was in the day room listening to the singer. Everyone, including Dad, was singing along; some were even dancing. It was so lovely to see. Some of the other people were telling of their experiences, which were very funny and entertaining.
When I came to visit Dad, he was in the day room listening to the singer. Everyone, including Dad, was singing along; some were even dancing. It was so lovely to see. Some of the other people were telling of their experiences, which were very funny and entertaining.
Thank you so much for taking the time to write a review for us here at Ashford House, and your review was so lovely to read, we shall be sure to let the team know here. I would like to thank you for the wonderful and inspiring comments, we will continue to strive for the best.
Mum thoroughly enjoyed the Platinum Jubilee party that was held in the garden and she really enjoys the activities at the home, especially the animals.
Mum thoroughly enjoyed the Platinum Jubilee party that was held in the garden and she really enjoys the activities at the home, especially the animals.
Thank you so much for taking the time to review Ashford House. We really enjoy residents' feedback. Thank you so much for the wonderful comments, this will continue to inspire us to continue to strive for the best.
Bringing mum to Ashford House from another care home was like a breath of fresh air. The home is extremely well managed and every single member of staff is very pleasant, attentive, efficient and available as needed. All the carers are genuinely caring and the activities reputation is well...
3 three-course meals per day with additional sandwiches later in the evening for any residents who need food then. The home is extremely clean and well decorated and smells fresh. In the few weeks that mum has been there, her mobility has improved and I'm now confident that mum is in a place where she is being looked after to the best of their ability.
I and my team are very grateful you have taken the time to write us a lovely review. Thank you for your kind words.
all-around to meet his medical and personal needs. The facility is always clean and in good order.
all-around to meet his medical and personal needs. The facility is always clean and in good order.
We had to transfer dad to Ashford House at the height of the pandemic so it was not easy. The staff ensured we were kept up to date about everything so we were happy dad had settled in well. When were allowed to see him every effort was made to ensure our visits in the garden or Pod went smoothly....
We had to transfer dad to Ashford House at the height of the pandemic so it was not easy. The staff ensured we were kept up to date about everything so we were happy dad had settled in well. When were allowed to see him every effort was made to ensure our visits in the garden or Pod went smoothly. Dad seemed happy and content and we were aware that some staff went the extra mile to ensure he was well looked after in a friendly and dignified way.
My mum is well looked after and the use of the outdoor space for visits and events, e.g. coffee mornings is great.
My mum is well looked after and the use of the outdoor space for visits and events, e.g. coffee mornings is great.
My mum received excellent care whilst in your home. Very caring support to us in her time with you. Lovely environment. Very friendly. Treated with dignity and respect. Mum enjoyed the music and dancing immensely.
My mum received excellent care whilst in your home. Very caring support to us in her time with you. Lovely environment. Very friendly. Treated with dignity and respect. Mum enjoyed the music and dancing immensely.
Thank you for your lovely review. It was our pleasure to care for mum; she really did enjoy her music and dancing. We will forward your comments to the team too.
Communication skills from staff to relatives are poor, need improving. Unhappy with appearance when visiting as trousers (which did fit) are too short! Eye problem - no feedback.
Communication skills from staff to relatives are poor, need improving. Unhappy with appearance when visiting as trousers (which did fit) are too short! Eye problem - no feedback.
Thank you for your review. We are sorry to hear your experience with Barchester did not meet your expectations. We are aware that you had raised concerns with us during your visit and it was my understanding they were discussed with you at the time and had been resolved. If you did have any...
Thank you for your review. We are sorry to hear your experience with Barchester did not meet your expectations. We are aware that you had raised concerns with us during your visit and it was my understanding they were discussed with you at the time and had been resolved. If you did have any outstanding concerns you would like to raise with myself or a member of my team we would welcome the opportunity to look into these and discuss with you further. We are also happy to talk you through your Mother’s eye issues and agreed on actions going forward. Please do not hesitate to contact us via phone: 01784 425810 or email: Ashford@barchester.com.
With best wishes and kind regards,The General Manager, Ashford House
Mum is well presented, clean and tidy on my visits. Her room and bathroom always look clean. Staff are always friendly and welcoming. Mum seems to be comfortable in her surroundings and well cared for.
Mum is well presented, clean and tidy on my visits. Her room and bathroom always look clean. Staff are always friendly and welcoming. Mum seems to be comfortable in her surroundings and well cared for.
Ashford House is a fantastic place for my mum with Alzheimer's. She is so well looked after here. She is happy and comfortable. The staff are hard working and friendly.
Ashford House is a fantastic place for my mum with Alzheimer's. She is so well looked after here. She is happy and comfortable. The staff are hard working and friendly.
Nothing ever seems a problem.
Nothing ever seems a problem.
I can't fault anything about this home. Everyone is friendly and helpful. I feel my husband has the best care for his needs.
I can't fault anything about this home. Everyone is friendly and helpful. I feel my husband has the best care for his needs.
My mum has improved massively since coming to the care home she is very happy and still improving.
My mum has improved massively since coming to the care home she is very happy and still improving.
Dad has been at Ashford House for 10 years, and I'm always confident and happy with his amazing team who look after him. During the last 18 months, he has remained safe and cared for. The team are top class!
Dad has been at Ashford House for 10 years, and I'm always confident and happy with his amazing team who look after him. During the last 18 months, he has remained safe and cared for. The team are top class!
Having met the manager and her relatively new team by Zoom on Friday 30th Oct my reaction was one of reassurance that Ashford House is in good hands! I am fortunate in having been able to (Covid secure) externally visit my partner regularly and have from a safe distance been able to 'interact' with...
Words almost seem inadequate to express the sterling job you are all doing but my "thank you" is heartfelt.
Thank you very much for your very nice comments, they are much appreciated and will go a long way in boosting the morale of our dedicated team, especially in these uncertain times. We are here to support all our residents and their families.
My dad has been in this home for three years with dementia. Before this home, I struggled to find him the right care. They have all been amazing, he has received the best care and I can't fault them in any way. I'm really happy with everything they do. What an amazing team. Highly recommended.
My dad has been in this home for three years with dementia. Before this home, I struggled to find him the right care. They have all been amazing, he has received the best care and I can't fault them in any way. I'm really happy with everything they do. What an amazing team. Highly recommended.
Thank you very much for your comments, they are much appreciated and will go a long way in boosting the morale of our dedicated team especially in these uncertain times.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
?? Celebrating 20 Wonderful Years of Ashford House! ?? We had a very special day at Ashford House as we celebrated 20 amazing years of our home and the wonderful...
?? Celebrating 20 Wonderful Years of Ashford House! ?? We had a very special day at Ashford House as we celebrated 20 amazing years of our home and the wonderful...
Ashford House care home in Staines recently presented the Menopause And Cancer Charity with a cheque for £1250.00. The care home welcomed Esther, Fundraising Manager from the charity to a...
There are no accreditations posted yet for Barchester Ashford House Care Home.
My Name is Daisy Mingle. I am happy to say I am the General Manager here at Ashford House.
I have been a nurse for many years and have continued...
My Name is Daisy Mingle. I am happy to say I am the General Manager here at Ashford House.
I have been a nurse for many years and have continued to develop my skills in nursing people living with Dementia through the excellent development training that Barchester Healthcare has offered me.
Working in a dementia environment is a very rewarding career. I feel residents treat us as their own family as you can feel the genuine response from them, their trust, acceptance and the lovely smiles on their faces. It’s such a pleasure to care for them.
I am so proud of the elderly care Ashford House offers.
Hello. My name is Cristina, and I am the Clinical Deputy Manager here at Ashford House.
I joined Barchester in 2000. I find my role very rewarding...
Hello. My name is Cristina, and I am the Clinical Deputy Manager here at Ashford House.
I joined Barchester in 2000. I find my role very rewarding and like to ensure the residents receive premium care and support at all times. The team here at Ashford House are very caring and take pride in their roles to ensure the home is a safe and comfortable environment for all the residents here.
Hello, I am Laura, and I am the Homes Administrator. I joined the team here at Ashford House Care Centre in 2023.
I love meeting new people and...
Hello, I am Laura, and I am the Homes Administrator. I joined the team here at Ashford House Care Centre in 2023.
I love meeting new people and getting to know residents and their loved ones. My role is very rewarding, and I like to ensure that everyone ones receive the right support, and I will apply my knowledge of finances to achieve this.
Hello, my name is Mihai, and I am the Head Chef here at Ashford House.
I started working as a Kitchen Assistant when I joined Ashford House in...
Hello, my name is Mihai, and I am the Head Chef here at Ashford House.
I started working as a Kitchen Assistant when I joined Ashford House in 2016. My passion for cooking inspired me to continue to work hard. With my skills and knowledge, I was promoted to the Head Chef position.
I was awarded the certificate for completing the 5 modules from Barchester Chef Academy in December 2025.
I am passionate about creating freshly prepared, nutritious and delicious meals for the residents.
Hi, my name is Sheeba, and I am an Activities Coordinator here at Ashford House.
Having a degree in Fine Arts and a creative background enables me...
Hi, my name is Sheeba, and I am an Activities Coordinator here at Ashford House.
Having a degree in Fine Arts and a creative background enables me to plan person-centred activities according to the personalities and tastes of the residents here at Ashford House. I believe and work towards making a positive difference in their day-to-day life, and I can honestly say this is one of the most rewarding jobs.
Hi, my name is Maggie and l have worked at Ashford House since 2013 and enjoy my time here working with my colleagues and supporting our residents. I am proud to be a Nurse and thoroughly enjoy what l do.
Hello, my name is Josephine, and I am Head of Unit at Ashford House.
I joined Barchester in 2009. I have enjoyed expanding my knowledge and...
Hello, my name is Josephine, and I am Head of Unit at Ashford House.
I joined Barchester in 2009. I have enjoyed expanding my knowledge and development. The team here are supportive, professional, and they ensure the residents receive premium person-centred care and wellbeing.
I cannot imagine myself working in another care Home.
Hello, my name is Isaac Quadri, and I am a Care Practitioner here at Ashford House.
I am a compassionate and values every resident here. I have...
Hello, my name is Isaac Quadri, and I am a Care Practitioner here at Ashford House.
I am a compassionate and values every resident here. I have in-depth knowledge and experience. I am glad to be part of a highly qualified team here at Ashford House and ensure the best safety and well-being in residents’ care.
Hello, my name is Alison, and I am the Head Housekeeper here at Ashford House.
I started off working at Ashford House in 2019 as a kitchen...
Hello, my name is Alison, and I am the Head Housekeeper here at Ashford House.
I started off working at Ashford House in 2019 as a kitchen assistant, a job which I very much enjoyed.
In 2021, I joined the housekeeping team as I felt I would like more time to get to know the wonderful residents. Since then, I have never looked back. I love my job and the residents, who I think are remarkable.
Hello, my name is Kirsty, and I am an Activity Coordinator here at Ashford House.
I have worked at Ashford House since 2017. I started off as a...
Hello, my name is Kirsty, and I am an Activity Coordinator here at Ashford House.
I have worked at Ashford House since 2017. I started off as a carer, which I loved, then moved over to the wonderful housekeeping team, and now I am one of our activity coordinators, a job that I adore. I love brightening the day of the residents with fun, meaningful things to do. From exercise classes to trips to Hampton Court Palace.
I also enjoy organising special events for families to enjoy with their loved ones.
Hello, my name is Anita, and I am one of the registered Nurses here at Ashford House.
I have been working at Ashford House for 15 years.
I really...
Hello, my name is Anita, and I am one of the registered Nurses here at Ashford House.
I have been working at Ashford House for 15 years.
I really enjoy caring for and supporting the residents and knowing I make a difference each day.
I love my role, and I’m proud to say that I’m part of the team here.
Hi, my name is Tara, and I'ma Senior Carer at Ashford House.
I am a compassionate caregiver with 8 years of experience in both facilities and home...
Hi, my name is Tara, and I'ma Senior Carer at Ashford House.
I am a compassionate caregiver with 8 years of experience in both facilities and home environments. I've been the employee of the month Award winner for offering deep passion for my job. I'm glad to be part of a highly qualified team here at Ashford House and ensure the best safety and well-being in residents' care.
Hello, my name is Dovile, and I am the Administration Assistant at Ashford House.
I find my role very rewarding. I am always welcoming new...
Hello, my name is Dovile, and I am the Administration Assistant at Ashford House.
I find my role very rewarding. I am always welcoming new residents and relatives to the home with a positive welcome and smile. I am here to support with ensuring appointments are booked, any questions answered and always on hand to make a cup of tea.
My name is Regina I joined Ashford House as a career in 2022. I have worked in the retail shop for over 20 years, but when I joined Ashford House as a career, I found myself with lots of passion for assisting residents.
My name is Sheila, and I have worked here at Ashford House since March 2021.
I thoroughly enjoy working here and getting to know our residents and their families.
Hello, my name is Gillian, and I am the Housekeeping Assistant here at Ashford House.
I used to work as a carer and in activities, so I have...
Hello, my name is Gillian, and I am the Housekeeping Assistant here at Ashford House.
I used to work as a carer and in activities, so I have experienced different areas of care, which has given me so much knowledge when supporting residents and their needs.
I am now part of the wonderful housekeeping team. I enjoy my role, especially the time with the residents. I enjoy getting to know them and hearing about their life stories.
Hello, I am Kan I am here to welcome you to Ashford House at the weekends. I am dedicated, compassionate and committed to delivering high-quality...
Hello, I am Kan I am here to welcome you to Ashford House at the weekends. I am dedicated, compassionate and committed to delivering high-quality support.
I play a vital role in ensuring the smooth day-to-day running of the home, supporting residents, families, and the wider care team with efficiency, warmth, and professionalism.
With a background spanning both primary care and residential care settings, I am able to bring a well-rounded understanding of person-centred care.
I have an approachable nature, attention to detail, and a genuine commitment to making a positive difference in the lives of residents and their families.
My name is Patricia, and l have been working at Ashford House for a number of years now, and l enjoy my job and the opportunity to work and support people from various places.
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