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Barchester Ashford House Care Home

Long Lane, Staines-upon-Thames, Surrey TW19 7AZ
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All staff are kind, caring and helpfulSylvia F(Regular Volunteer)
Barchester Ashford House Care Home, Staines-upon-Thames
Ashford House was superior on every level - care, environment, facilities and administration.Richard W(Son of Resident/Service User)
Barchester Ashford House Care Home, Staines-upon-Thames
Barchester Ashford House Care Home, Staines-upon-Thames

Ashford House Care Home is located in Stanwell near Staines providing 24-hour expert residential, nursing and dementia from short stays to long-term care placements.

The home has an experienced team of qualified nurses and carers who provide high-quality, person-centred care in a safe and calm environment. They support residents, ensuring care is delivered with dignity, patience, and understanding.

The home offers dementia-friendly communal spaces designed to encourage familiarity, independence, and social... 

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Care Provided by Barchester Ashford House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A

Contact Barchester Ashford House Care Home to confirm what's included and get a personalised quote:

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Daisy Mingle (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (54)
  • Single Rooms with ensuite Wet Room (34)

Barchester Ashford House Care Home Reviews (85)

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9.8

Barchester Ashford House Care Home has a Review Score of 9.8 (9.810) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Ashford House Care Home has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from Mary E (Wife of Resident) published on 29 September 2026 Submitted via Postal Card•
Overall Experience
Review from Keith M (Son of Resident) published on 4 September 2026 Submitted via Postal Card•
Overall Experience
Review from Karen T (Daughter of Resident) published on 22 July 2026 Submitted via Postal Card•
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Review from B S (Friend of Resident) published on 20 July 2026 Submitted via Postal Card•
Overall Experience
Review from Michael F (Son of Resident) published on 23 June 2026 Submitted via Postal Card•
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Review from K S (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card•
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Review from Wendy C (Wife of Resident) published on 6 March 2026 Submitted via Postal Card•
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Review from M B (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card•
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Review from V L (Cousin of Resident) published on 22 October 2025 Submitted via Postal Card•
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Review from Brian S (Brother of Resident) published on 16 September 2025 Submitted via Postal Card•
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Review from Jane W (Daughter of Resident) published on 3 September 2025 Submitted via Website•
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Review from Amanda T (Daughter of Resident) published on 21 August 2025 Submitted via Website•
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Review from Ann S (Wife of Resident) published on 18 August 2025 Submitted via Postal Card•
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Review from Jeanne R (Niece of Resident) published on 30 June 2025 Submitted via Postal Card•
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Review from Patricia T (Wife of Resident) published on 23 June 2025 Submitted via Postal Card•
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Review from Angela W (Wife of Resident) published on 9 June 2025 Submitted via Postal Card•
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Review from E D (Husband of Resident) published on 13 March 2025 Submitted via Postal Card•
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Review from Judith D (Friend of Resident) published on 10 October 2024 Submitted via Postal Card•
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Review from Sally C (Wife of Resident) published on 2 September 2024 Submitted via Postal Card•
Overall Experience
Review from V W (Friend of Resident) published on 13 August 2024 Submitted via Postal Card•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 March 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (69) & Events (7)

News
  • 29 Sep 2026

    ?? Celebrating 20 Wonderful Years of Ashford House! ?? We had a very special day at Ashford House as we celebrated 20 amazing years of our home and the wonderful...

  • 29 Sep 2026

    ?? Celebrating 20 Wonderful Years of Ashford House! ?? We had a very special day at Ashford House as we celebrated 20 amazing years of our home and the wonderful...

  • 31 Jul 2026

    Ashford House care home in Staines recently presented the Menopause And Cancer Charity with a cheque for £1250.00. The care home welcomed Esther, Fundraising Manager from the charity to a...

Upcoming Events

Awards / Recognitions (92)

Accreditations

There are no accreditations posted yet for Barchester Ashford House Care Home.

Meet the Team (18)

Daisy Mingle
Daisy MingleJob Title General ManagerJoined 2014
Cristina Marin
Cristina MarinJob Title Deputy Manager & Infection Control ChampionJoined 2000
Laura Cocue
Laura CocueJob Title Home AdministratorJoined 2023
Mihai Constantin
Mihai ConstantinJob Title Head ChefJoined 2016
Sheeba Khan
Sheeba KhanJob Title Activities CoordinatorJoined 2021
Malgorzata Chocianowska
Malgorzata ChocianowskaJob Title Head of Unit, Registered NurseJoined 2013

Hi, my name is Maggie and l have worked at Ashford House since 2013 and enjoy my time here working with my colleagues and supporting our residents. I am proud to be a Nurse and thoroughly enjoy what l do.

Josephine Brittain
Josephine BrittainJob Title Head of UnitJoined 2009
Isaac Quadri
Isaac QuadriJob Title Care Practitioner and Dementia ChampionJoined 2022
Alison Richardson
Alison RichardsonJob Title Head HousekeeperJoined 2019
Kirsty Webster
Kirsty WebsterJob Title Activities CoordinatorJoined 2017
Anita Cismigiu
Anita CismigiuJob Title Registered NurseJoined 2010
Tara
Tara Job Title Senior CarerJoined 2020
Dovile Jaksaityte
Dovile JaksaityteJob Title Administration AssistantJoined 2024
Regina
Regina Job Title CarerJoined 2022

My name is Regina I joined Ashford House as a career in 2022. I have worked in the retail shop for over 20 years, but when I joined Ashford House as a career, I found myself with lots of passion for assisting residents.

Sheila DeCastro
Sheila DeCastroJob Title Administrative Assistant & Wellbeing ChampionJoined 2021

My name is Sheila, and I have worked here at Ashford House since March 2021.

I thoroughly enjoy working here and getting to know our residents and their families.

Gillian Dixon
Gillian DixonJob Title HousekeeperJoined 2024
Kanwaljeet Rayiat
Kanwaljeet RayiatJob Title Weekend Administrative AssistantJoined 2025
Patricia Hill
Patricia HillJob Title Health Care Assistant & HousekeepingJoined 2019

My name is Patricia, and l have been working at Ashford House for a number of years now, and l enjoy my job and the opportunity to work and support people from various places.

Frequently Asked Questions about Barchester Ashford House Care Home

What types of Care is Barchester Ashford House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Ashford House Care Home have?

There are 54 Single Rooms.

What are the Facilities & Services at Barchester Ashford House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Ashford House Care Home to the centre of Staines-upon-Thames?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Ashford House Care Home to verify any information. View our terms and conditions. Barchester Ashford House Care Home has an Enhanced Service -what an Enhanced Service includes.