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Brownscombe Care Residences

Hindhead Road, Haslemere, Surrey GU27 3PL
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Brownscombe Care Residences, Haslemere
Brownscombe Care Residences, Haslemere
Brownscombe Care Residences, Haslemere

Brownscombe Care Residences is nestled in the woodland of Haslemere overlooking Nutcombe Valley. It enjoys magnificent views of the surrounding countryside and is conveniently located close to the A3. It caters for residential, nursing and palliative care for up to 55 residents and aims to transform lives through high-quality care in a friendly, homely environment.

The residences include Brownscombe Nursing Home; established in 1984, an Edwardian country-house setting offering a choice...  

Care Provided by Brownscombe Care Residences

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,250
Residential Dementia CareFrom £1,250From £1,250
Nursing CareFrom £1,250From £1,250
Nursing Dementia CareFrom £1,250From £1,250

Contact Brownscombe Care Residences to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ana-Marie Mitu(Regional Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (41)

Brownscombe Care Residences Reviews (67)

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9.7

Brownscombe Care Residences has a Review Score of 9.7 (9.716) out of 10, based on 32 reviews in the last 2 years. Over all time Brownscombe Care Residences has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from S H (Daughter of Resident) published on 2 July 2026 Submitted via Postal Card
Overall Experience
Brownscombe have been a wonderful retreat for Mum whilst she recovers after a short hospital stay. Thank you to all your staff for their kindness.

Mum has stayed with you a few times now and it is wonderful for all the family to know that Mum enjoys her time with you. Thank you always.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you so much for your kind words. Your Mum is always welcome and we look forward to the next respite stay.

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Review from Juliet A (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

I cannot begin to express how excellent Brownscombe was in all areas. They helped expidite my father's move from hospital for end of life care, and this gave him the dignity and respect that he deserved for his final few days, in a place of clean, quiet and attentative sanctuary. The change in his levels of stress the moment that he arrived was palpable, and the kindness and understanding that he was shown made such a difference to him. Everyone at Brownscombe from management, care staff, nurses, cleaners and chefs were exceptional.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you so much for your incredibly kind words. It truly means a great deal to all of us at Brownscombe that you took the time to share your experience. We are deeply honoured to have been able to support your father, and your family, during such an important and sensitive time. Providing...  

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Review from Joe M (Respite Resident) published on 7 April 2026 Submitted via Postal Card
Overall Experience
It has been a remarkably beneficial experience, especially for the care which greatly helped after my operation
You have recruited and trained a very fine staff and I now feel so well prepared to go home and much restored in my wellbeing. Your strength is in the quality of the management, which feeds down to all levels of the staff

Thank you

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you for your feedback and we are truly glad your respite stay was so beneficial. We will feed this on to the staff.

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Review from Y L (Son of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience
My mother aged 94 has been a resident at Brownscombe House for six months. She has dementia.
I am especially grateful for the professionalism and dedication shown by the staff.
The premises are comfortable, clean and pleasant.
The food and drinks are of good quality.

Everybody is ready to adapt services to the particular needs of residents. Teamwork at its best!

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you so much for your feedback which I will pass on to the team. Teamwork is key to our care and we appreciate your observation.

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Review from Chris G (Daughter of Resident) published on 27 January 2026 Submitted via Website
Overall Experience

As soon as you enter Brownscombe there is a positive energy about it. The staff are very friendly and accommodating to your individual needs. I love that it is a dog friendly place, which is quite important to my father. To know that my Dad is well looked after means alot to me, Brownscombe has a good team to make this all happen.

Reply from Ana-Marie Mitu, Deputy Manager at Brownscombe Care Residences
Thank you so much for taking the time to leave such a kind and thoughtful review. We are delighted to hear that you felt the positive energy at Brownscombe and that our team made you and your father feel welcome and supported.

It truly means a great deal to us to know that your father feels well...  

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Review from R L (Daughter of Resident) published on 8 January 2026 Submitted via Website
Overall Experience

My mother, who has advanced Alzheimers, has been at Brownscombe for more than three years. She has received very good care and I am very grateful to the staff for all the kindness with which my mother is treated. The carers and nursing staff show great respect and affection for her and look after her needs, personal and medical, very well. The management is responsive and helpful and our family are very impressed with all the knowledge and experience that the new clinical lead brings to her role. She has gained a great understanding of our mother's needs which is evident in the care she and her team provides. The wellbeing staff members are also excellent, providing a wide variety of activities for the residents and contributing to the positive vibe. I pay tribute to the kitchen staff for the quality of food that they provide, which my mother enjoys. I would also like to thank the cleaning and laundry staff for all they contribute.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you so much for taking the time to share such a heartfelt review. We are truly touched by your kind words about our team and the care your mother receives at Brownscombe. It means a great deal to know that our carers, nursing staff, and wellbeing team have made a positive impact on her...  

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Review from Julie C (Friend of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

Always made to feel very welcome. The care home is always very clean. The residents are all very well looked after by all members of staff. A variation of activities take place throughout the week for all residents to enjoy.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you for your kind words - I am delighted you are enjoying Brownscombe. I will pass on your comments to the staff.

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Review from Pam R (Daughter-in-law of Resident) published on 11 November 2025 Submitted via Website
Overall Experience
I would like to express my gratitude to everyone at Brownscombe Care Residences for the dignity, kindness and respect shown to my father during his time there.The nursing team in his final days kept us informed and provided comfort and dignity and we are grateful for the professionalism and empathy of everyone involved.

I would not hesitate to recommend Brownscombe Care to others seeking high quality care for their loved ones.

Reply from Ana-Marie Mitu, Registered Home Manager at Brownscombe Care Residences
Thank you so much for taking the time to share your kind words and thoughtful feedback. It was a privilege for our team to care for your father and to support you and your family during his time with us.

We are deeply touched by your appreciation of the dignity, kindness, and respect shown by our...  

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Review from Michael F (Son of Resident) published on 4 November 2025 Submitted via Website
Overall Experience
After a long spell in hospital and a deterioration in his health and mobility we had to make the decision to find a nursing home for my father. Because of his requirements, suitable homes were hard to find but we were very fortunate to be offered a room at Brownscombe. The introduction by the very professional management team allayed many of our initial concerns and the nursing staff gave 100% to ensure my dad had all his needs covered in a very fraught settling in period. Their commitment to his well being ensured that when he had a couple of medical issues they were dealt with and resolved swiftly and with the utmost care.

His room is spacious and well appointed with all the facilities to make his stay as enjoyable as his condition will allow. The nursing and caring staff are very attentive and go out of their way to make close bonds with the residents, making them as comfortable as possible. The food is varied and tasty. The setting and gardens are breathtakingly beautiful.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you for your kind review, we are delighted you are happy with our service - I will pass this on to the staff. And, yes, aren't we lucky to work in such a beautiful setting.

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Review from N S (Friend of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience
I have been visiting Brownscombe for 14 months I am known to staff and feel welcome and at home when I visit. All staff are friendly, approachable, smile and spare the time to chat and update you. The facilities are fantastic as are the variety of activities on offer would highly recommend.

All the residents seem happy and content as do the staff.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you for your feedback, I will pass this on to the staff. We enjoy seeing you at Brownscombe.

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Review from Katharina H (Ex Family Member) published on 21 August 2025 Submitted via Postal Card
Overall Experience

Having to find a care home for a loved one is never an easy experience, but the moment you walk through the doors at The Brownscombe the staff and surroundings fill you with confidence that it is a very safe environment where the residents are given the very best of care. It is spotlessly clean, the staff, without exception, are friendly, professional, knowledgeable and are always on hand to answer any questions you may have. The food is excellent, the rooms are bright & airy, there are many varied activities for the residents to participate in and the resident care exemplary - what more could you ask for.

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Review from S L (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card
Overall Experience
All staff very good, very helpful and nothing is to much to ask, my mother is in good care and safe.
I feel confident that all thats done for her is without questions

Thank everyone for doing your best for my mother.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you so much for your very kind words, I will pass this on to the staff concerned.

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Review from Diana C (Respite Resident) published on 29 July 2025 Submitted via Postal Card
Overall Experience

Brownscombe Lodge is a very attractive building in a superb location. Because of it's location up a hill, the air is always fresh and welcoming. My room was comfortable and well designed with a door opening onto the downstairs entrace so I could open it when weather was hot. The staff were very caring and anxious to please and were always friendly despite being super busy. Overall I would highly recommend Brownscombe. It feels very homely.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you for your feedback, we are delighted you enjoyed your respite stay.

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Review from Mike K (Brother of Resident) published on 21 July 2025 Submitted via Website
Overall Experience
My sister was well looked after at the home for the whole of the 6 years she a resident.
She felt as though it was her home, and the staff made her feel as it was.

The staff were always attentive and caring, and had a positive attitude.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you for your kind review - we enjoyed having your sister with us. I will pass your comments on to the staff.

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Review from Patricia T (Sister of Resident) published on 3 July 2025 Submitted via Website
Overall Experience
My sister has been a resident of Brownscombe for some time now. She does at times exhibit challenging behaviour but is always treated by staff with care and empathy.
Nobody wants their loved one to be in a care home but every time I leave Brownscombe it is in the knowledge that my sister is being well care for. All the staff are welcoming to me, and I feel comfortable raising concerns with them and they are always positive and responsive.

The activity staff work hard to provide interesting things for the residents to do. They like to include families and friends in events and activities at the home which is also very welcome.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you for your kind comments - I am delighted you are happy with the way we look after your sister. We will continue to enjoy seeing you here at Brownscombe.

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Review from C W (Sister of Resident) published on 29 May 2025 Submitted via Website
Overall Experience
My brother has been a resident at this care home for a while now and we can't praise it enough, the Manager, Nurses, care staff are so helpful and kind, nothing is too much trouble for residents and family.
My brother always looks very well kept with clean bedding, fresh clothes and he looks clean.
The meal choices are excellent.
Grounds and garden are lovely too.

Very happy.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you for your feedback which I will pass on to the staff. The welfare of our residents is our top priority, I am glad your brother is enjoying his stay.

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Review from Jackie S (Stepdaughter of Resident) published on 29 May 2025 Submitted via Website
Overall Experience

When we first went to look around Brownscombe we were very impressed with the greeting made by the staff and the cleanliness of the home! Out of the other homes that we looked at Brownscombe was our first and only choice! All the staff are so friendly, and are approachable if needed!

Reply from Rebecca Connolly, Regional Manager at Brownscombe Care Residences

Thank you very much for this lovely feedback, we will ensure this is passed onto the team at Brownscombe.

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Review from Kerry R (Granddaughter of Resident) published on 28 May 2025 Submitted via Website
Overall Experience

If you have your love one in this home, move them. Resident was medicated without any reference to family or POA. Care levels were inadequate and visiting external service raised safeguarding concerns. Staff care reports inadequate and training very poor, movement and handle of residence very poor. Food and service hygiene very poor. Safety system not working properly and alarm calls ignored. Now moved and residency in another home and a completely different person. Don't be fooled by the 4* looks, high turnover in care and agency staff and residence left alone for long periods of time.

Reply from Ana-Marie Mitu, Deputy Manager at Brownscombe Care Residences

Thank you for sharing your feedback. At Brownscombe Care Residences, our priority is always the safety, dignity and wellbeing of the people we support. In this instance, the resident's needs changed significantly, and following input from external professionals, it was agreed that a more specialist...  

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Review from C C (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card
Overall Experience

"Brownscombe" The building, facilities and the amazing staff far exceed expectations. This is a friendly home from home environment. For patients who can, there is always a range of activities and wonderful events put on. The nursing care is exemplary, the cleaning staff and food are all cooked, and the premises is fantastic. Visitors are cared for too, and in emergency fit waters. They even fed me during my mother's last days. Her end of life care and my time were given in loving care & support. It was more than ever hoped for.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you so much for your kind words and feedback. We carry out continuous extensive training and it is good to see the result has been so good for you.

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Review from B H (Relative of Resident) published on 12 May 2025 Submitted via Website
Overall Experience
Our Aunt was discharged to Brownscombe after a very long stay in hospital. It was a very upsetting time for her as she was unable to return to her previous care home of 10 years, which she loved, as she now needs more specialist nursing care which they couldn't provide.
We were very worried that she would be unable to adapt to a new home but due to the attention and care all of the staff have shown her and her beautiful surroundings she has settled in surprisingly well.
The staff at all levels are very welcoming, approachable and always keen to deal with any issues that arise quickly and efficiently, nothing ever seems too much trouble.

We are very much hoping this can be a permanent placement for our aunt as we are sure with Brownscombe's continued care she will be very happy there.

Reply from Kevin Lorimer, Head of Hotel Services at Brownscombe Care Residences

Thank you for your lovely review of Brownscombe Care Residency, your feedback is much appreciated

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 July 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 15 Aug 2024

    Whether it was strawberries and cream in front of Wimbledon, marvelling at the Olympic athletes in Paris, or following the Three Lions in their effort to win the European Championships,...

Upcoming Events

There are no upcoming events for Brownscombe Care Residences.

Awards / Recognitions (1)

  • 30 Jan 2026Recipient: CHD Living Ltd

Accreditations

Meet the Team (1)

Ana-Maria Mitu
Ana-Maria MituJob Title:Manager

At Brownscombe Care Residences we strive to always provide the highest standard of nursing, respite, residential and specialist care. We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at Brownscombe a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.

Frequently Asked Questions about Brownscombe Care Residences

What types of Care is Brownscombe Care Residences registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brownscombe Care Residences have?

There are 55 Single Rooms.

What are the Facilities & Services at Brownscombe Care Residences?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Brownscombe Care Residences to the centre of Haslemere?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brownscombe Care Residences to verify any information. View our terms and conditions. Brownscombe Care Residences has an Enhanced Service -more info.