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Brownscombe Care Residences

Hindhead Road, Haslemere, Surrey GU27 3PL
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Brownscombe Care Residences, Haslemere
Brownscombe Care Residences, Haslemere
Brownscombe Care Residences, Haslemere

Brownscombe Care Residences is nestled in the woodland of Haslemere overlooking Nutcombe Valley. It enjoys magnificent views of the surrounding countryside and is conveniently located close to the A3. It caters for residential, nursing and palliative care for up to 55 residents and aims to transform lives through high-quality care in a friendly, homely environment.

The residences include Brownscombe Nursing Home; established in 1984, an Edwardian country-house setting offering a choice...  

Care Provided by Brownscombe Care Residences

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,250
Residential Dementia CareFrom £1,250From £1,250
Nursing CareFrom £1,250From £1,250
Nursing Dementia CareFrom £1,250From £1,250

Contact Brownscombe Care Residences to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ana-Marie Mitu(Regional Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (41)

Brownscombe Care Residences Reviews (67)

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9.7

Brownscombe Care Residences has a Review Score of 9.7 (9.716) out of 10, based on 32 reviews in the last 2 years. Over all time Brownscombe Care Residences has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from J B (Resident / Service User) published on 23 April 2023 Submitted via Postal Card
Overall Experience

Wonderful service, excellent room.

Reply from Rebecca Connolly, Regional Manager at Brownscombe Care Residences

Thank you very much and this will be fed back to the teams.

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Review from J B (Resident / Service User) published on 27 February 2023 Submitted via Website
Overall Experience
I came to Brownscombe House as a temporary resident after a long spell in hospital and ended up staying over a year...out of my own choice!
The care, love and friendship I recieved allowed me to regain my confidence to go home, something I never thought I would do.
The manager supported my every decision, even last-minute changes in my mind to not go home because I wasn't ready, she reassured me it was no trouble and it was all in my own time.

I made friendships to last a lifetime and recently went back to visit for a party. If I ever need care again, I know exactly where I will be going! Thank you for everything.

Reply from Alison Packham, Service Manager at Brownscombe Care Residences
Thank you so much for you lovely review of your time with us at Brownscombe.
We were so happy to support your decisions and to see you achieve your goals.
The team all miss you very much but the door is always open for a visit or two!

All the best from the whole Brownscombe team.

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Review from Ian W (Resident / Service User) published on 5 January 2023 Submitted via Postal Card
Overall Experience

A well-run home with helpful staff. A nice place to live.

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Review from David D (Son of Resident) published on 2 December 2022 Submitted via Website
Overall Experience

My father was a resident of Brownscombe House for many months. From day one, he received first class, nursing care. He was treated with dignity and compassion from very professional staff and excellent management. Our family feel very fortunate that Dad was a resident here and I would wholeheartedly recommend Brownscombe to anyone, of any age, requiring residential and/or nursing care.

Reply from Alison Packham, Service Manager at Brownscombe Care Residences
Thank you for taking the time to provide such a kind review.
Your father was a pleasure to care for and we were privileged to have had such fantastic support from you as a family also.
The appreciation shown means so much and I will be sure to share this with the team.

All the best to you and your family.

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Review from K P (Son of Resident) published on 3 November 2022 Submitted via Postal Card
Overall Experience

Staff very courteous and helpful. Looked after my mother and kept her relaxed in a new world.

Reply from Alison Packham, Service Manager at Brownscombe Care Residences

Thank you for your review of the Brownscombe residence. The team works hard to provide the best care for our residents and I will be pleased to pass on your kind words. In the short time your mum was in our care as a short-term resident, she was a loved member of our 'family' and we wish her well for the future.

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Review from J H (Respite Resident) published on 28 June 2022 Submitted via Postal Card
Overall Experience

My three-week stay was most enjoyable, after two months in hospital. It was like being in a five-star hotel, with the excellent nursing and care staff. I particularly enjoyed the jubilee celebrations, which all the residents seemed to enjoy, as the weather smiled on the day.

Reply from Alison Packham, Service Manager at Brownscombe Care Residences

Thank you for your lovely feedback on your time spent with us here at the Brownscombe Residence. We are pleased to hear your stay was an enjoyable one. We wish you every happiness for the future.

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Review from Michael R (Husband of Resident) published on 10 June 2022 Submitted via Website
Overall Experience

My wife arrived in the Brownscombe at the end of her life. The room was well appointed with a beautiful view, very quiet and serene. This was a very difficult time, but made easier by the excellent standard of nursing and personal care. During the last night, I cannot speak too highly of the care and understanding by the night team.

Reply from Alison Packham, Service Manager at Brownscombe Care Residences

Thank you so much for your kind review. I will share your lovely comments with the team here at Brownscombe. Our very best wishes to you and your family.

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Review from Nigel C (Resident / Service User) published on 11 February 2022 Submitted via Postal Card
Overall Experience

I was only at the home from 28th January to the 3rd February, so my comments reflect the short stay and the fact that the NHS was paying my fees and providing the basic food. I am sure anyone who decided to live permanently here would be very satisfied.

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Review from S M (Niece of Resident) published on 9 December 2021 Submitted via Postal Card
Overall Experience

I was very impressed with the Covid regulations. I was tested upon arrival and shown to a visitor room. Screen in place for visits as well as mask-wearing by all staff. No hand gel in this room and the dispenser outside the door was empty. I had my own but I'm sure if I had asked it would have been provided.

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Review from M D (Resident / Service User) published on 23 June 2021 Submitted via Postal Card
Overall Experience

I have been very well looked after and I had what I wanted. It is a lovely place, very friendly. The food is very good. The variety of activities. The staff are very good.

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Review from Paul R (Son of Resident) published on 3 June 2021 Submitted via Website
Overall Experience
To anyone who has a loved one in need of care look no further than Brownscombe.
The facilities are first class, the management is brilliant and the staff can't help the residents enough.
My Father was going down hill fast his mental and physical state was an incredible worry to the family yet after being at Brownscombe for only a few weeks we have all seen a vast improvement in him. He is more like his old self and the happiest we have seen him in a long time.
5 stars is too low a rating to give as far as we as a family are concerned.

Many many thank to all at Brownscombe.

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Review from Patrick W (Husband of Resident) published on 14 October 2020 Submitted via Postal Card
Overall Experience

My wife came to Brownscombe House in December 2019. She was in a very poor physical and mental condition. She needed serious nursing care. She has shown substantial improvement in both respects and I am delighted with the care she has received. The GP indicated that Brownscombe House was just the right place for my wife - and she was right. I feel that she is now in good hands and much better off than trying to care for her myself.

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Review from Alastair M (Son of Resident) published on 18 August 2020 Submitted via Website
Overall Experience
My mother was rapidly discharged from hospital due to the COVID situation following a stroke and so we did not choose Brownscombe. However, we have been absolutely delighted with the choice of home and the care that Mum has received.
My mother is 99-years-old, severely paralysed with dysphagia and very frail. Her condition fluctuates and she requires expert nursing assessment and care. She has been receiving this and moreover, all the staff that we have met have enormous patience, empathy and skill. They have kept me fully informed and have rung me as soon as there has been any change in Mother's condition. Unfortunately, Mum has been too unwell to participate in any activities and so I cannot score those.
There are too many staff to name, but I would like to extend my grateful thanks to them all.

I would have absolutely no hesitation in recommending Brownscombe to any of my friends or relatives.

Reply from Shaleeza Hasham, Head of Hospitality at Brownscombe Care Residences

Dear AM, Thank you so much for taking the time to share your experience of Brownscombe. We are so pleased to have been able to support your family and your mother during this time. Yours Sincerely, Shaleeza.

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Review from V P (Wife of Resident) published on 18 February 2020 Submitted via Postal Card
Overall Experience

My husband has been in the home for nine months. He is very well cared for and keeps well. I feel welcomed each time I visit. Staff, in particular, are friendly, patent and kind. A real " home from home".

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Review from Kathy M (Sister of Resident) published on 15 August 2019 Submitted via Postal Card
Overall Experience
Whenever I visit I am greeted by staff members in a friendly manner.
My sister is always cheerful and relaxed. She is fully involved with all activities and staff make a huge effort to include her.

If ever I need to speak to a member of the management team this is arranged without a problem.

Reply from Rina Zhao, Service Manager at Brownscombe Care Residences
Dear Kathy,

Thank you for submitting a review for Brownscombe House. I am pleased to hear that you and your sister are happy with the services and activities we provide.

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Review from Sally L (Daughter of Resident) published on 15 August 2019 Submitted via Postal Card
Overall Experience

Wonderful home - wonderful staff. Would highly recommend to the world!

Reply from Rina Zhao, Service Manager at Brownscombe Care Residences
Dear Sally,

Thank you for your review of Brownscombe House. I am pleased to hear that you are happy with Brownscombe House and the staff.

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Review from Evelyn M (Wife of Resident) published on 29 July 2019 Submitted via Postal Card
Overall Experience
My husband is receiving very good care from staff and management. The family are free to visit at any time and are always made welcome by the friendly and helpful staff and management.

He does not sleep well at night and this worries him. Hopefully, the night time staff realise this and care for him with patience and kindness.

Reply from Rina Zhao, Service Manager at Brownscombe Care Residences

Thank you for your review of Brownscombe House Nursing Home. We are pleased to hear that overall, you and your husband have had a positive experience at the home and appreciate your comments regarding the night care. We will ensure that your husband will be cared for with patience and kindness and that constant reassurance is given to help with his worries at night.

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Review from C L (Wife of Resident) published on 29 July 2019 Submitted via Postal Card
Overall Experience

The care at Brownscombe House is very good. The residents' needs are considered throughout and he is encouraged to partake in events which are of interest to him.

Reply from Rina Zhao, Service Manager at Brownscombe Care Residences

Thank you for your review of Brownscombe House Nursing Home. We are pleased to hear that you are happy with the care that your husband receives. We will continue to encourage him to participate in activities which interest him to help maintain his well-being.

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Review from Andrew C (Son of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

After accepting I could no longer adequately care for my mother who has dementia and represents a very high fall risk, I had to choose an appropriate care home for her. I selected Brownscombe House largely on the positive feelings I instantly received from the staff. My initial instinct has so far proven correct. My mother constantly tells me how well she is cared for and thus far I remain happy with my choice.

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Review from Mike K (Brother of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience
My sister is well looked after, insulin stabilised and more animated than she has been for years.
Always clean and tidy and smartly dressed.

The food she said is excellent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 July 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 15 Aug 2024

    Whether it was strawberries and cream in front of Wimbledon, marvelling at the Olympic athletes in Paris, or following the Three Lions in their effort to win the European Championships,...

Upcoming Events

There are no upcoming events for Brownscombe Care Residences.

Awards / Recognitions (1)

  • 30 Jan 2026Recipient: CHD Living Ltd

Accreditations

Meet the Team (1)

Ana-Maria Mitu
Ana-Maria MituJob Title:Manager

At Brownscombe Care Residences we strive to always provide the highest standard of nursing, respite, residential and specialist care. We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at Brownscombe a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brownscombe Care Residences to verify any information. View our terms and conditions. Brownscombe Care Residences has an Enhanced Service -more info.