Cedar Court Care Home

Elmbridge Road, Cranleigh GU6 8TX
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9.7 109 Reviews
  • Cedar Court Care Home, Cranleigh
Cedar Court is a purpose-built care home for the elderly offering residential, nursing and dementia care over three separate floors. All floors has its own dining room, activities area and lounge.

The “home from home” feel at Cedar Court is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Resident’s rooms are spacious and feature en-suite facilities. The communal areas are at the centre of what makes Cedar Court a real community whether it be at meal times or when enjoying activities. There are no fixed visiting hours so friends and family can come and see residents at any time.

Activities and day trips are an integral part of the resident’s well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies. The minibus is used frequently to take residents on day trips near and a little further from the home.

The dining experience at Cedar Court boasts fine home cooking by a professional chef who has created a menu to reflect the interests and tastes of the discerning residents.

Respite care at Cedar Court is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1760
  • Self-Funded Residential Dementia Care: from £1870
  • Self-Funded Nursing Care: from £1870
  • Self-Funded Nursing Dementia Care: from £1870

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Cedar Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Diana Piscoi (Home Manager)

Local Authority / Social Services

Admission Criteria

  • No Mental Health
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (50)

Cedar Court Care Home Reviews (109)

Total of 109, showing 101-109
9.7

Cedar Court Care Home has a Review Score of 9.7 (9.665) out of 10, based on 19 reviews in the last 2 years. Over all time Cedar Court Care Home has 109 reviews.

Overall Experience

  • 79
  • 27
  • 3
  • 0
  • 0

Date Published

109
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8
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90

Review from Elaine F (Daughter-in-law of Resident) published on 8 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given is exceptional. All staff know my mother-in-law very well and help make her day to day life a happy one. Friendships have been made with both residents and staff which helps us feel more relaxed that my mother-in-law is happy. My mother-in-law has thrived since moving here from another
nursing home and continues to do so. Thank you, doesn't seem enough words to express our feelings.

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Review from J H (Wife of Resident) published on 7 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Cedar Court Care Home for the second time now for 2 weeks respite in August. The staff are just wonderful to him and he is very happy there. The whole family are delighted about how he has settled to having respite stays at Cedar Court and I am delighted with all aspects of the service.
Having confidence in knowing my husband's needs are being met, allows me to holiday with my grandchildren without any worries about him being upset or difficult (which he can be). I understand that each home is different but for me when I go to Cedar Court, it feels like someone such as my husband has arrived home as opposed to going to a home. Formality is replaced by a warm welcome. Last time I took him there he was whisked off to join others for lunch - during the short period while I took his bag to his room, he had settled to talking to others at the table to the extent he just offhandedly waved me goodbye. That is what I call a result!

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Review from Andrew T (Grandson of Resident) published on 6 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother is living in Cedar Court for over a year now. Sadly as I study overseas I am not visiting her very often but every time when I come she will tell me how happy is she at Cedar Court. She knows all the staff and she is very fond of them. As I am not here all the time I can not comment more
than what is she telling me about Cedar Court and until now I can say that she loves it here.
What I know is that everytime when I visit she is happy and looking very well looked after, all the time I am meeting the manager on the corridors and the staff is very communicative and friendly.

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Review from Carol J (Friend of Resident) published on 6 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I know Cedar Court Care Home for 13 years, my auntie was the very first resident here and afterwards my friend. The facilities in Cedar Court are good, the staff is definitely very friendly, is a lovely atmosphere. The care provided is very good, the staff are very caring.

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Review from Ann L (Resident) published on 6 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I can say that the carers here know what they are doing, I do receive appropriate care. I am happy at Cedar Court and I do receive the support that I need.

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Review from Tony P (Brother-in-law of Resident) published on 11 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has continued to give my sister-in-law the quality of the life and happiness that were missing here. She loves the staff and they love her.

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Review from P B (Daughter of Resident) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother arrived at Cedar Court in March 2016, after her previous nursing home closed. It was a very difficult period for all the family, but mum settled in with good nursing care and even regained her appetite and started enjoying her meals again. But the best for mum (and us all) is having friendly
faces to care for her and be able to have a chat and a little joke.
To all at Cedar Court, thank you very much.

Reply from Jasmine Pearson, Sales/Marketing at Cedar Court Care Home

Thank you from all of us for your feedback! We are so pleased to hear your Mother has settled in well and if we can do anything to help you further, just let us know!

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Review from M P (Resident) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased to reside in my new home. I was nervous on arrival, but the entire staff have made it so easy for me to settle in.
Friendliness and happiness work almost as well as medicine and staff here supply both. The staff also are extremely kind to visiting relatives.
My family are impressed
from the outset. I was encouraged to regard Cedar Court as my home and no restrictions were placed on how I used my room.

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Review from Richard W (Son-in-law of Resident) published on 31 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cedar Court appears to be very well done. The staff listen to any requests and act upon them. 100% of the people (staff) I have met are cheerful and caring. The home is smart and well furnished with beautiful grounds. Thank you to everyone.

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Current Review Score: 9.7 (9.665)

Overview of Review Score

The Review Score of 9.7 (9.665) out of 10 for Cedar Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.665 for Cedar Court Care Home is calculated as follows: ( (158 Excellents x 5) + (57 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 224 Ratings = 4.665

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedar Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Diana

Diana Piscoi

Job Title: Home Manager

Hello, my name is Diana . I am the Home Manager at Cedar Court. I have been working in Health and Social Care for 10 years in the UK. I am a trained Nurse with a background of Hospitality Management. I believe that we can make a difference in the lives of people who live with us.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cedar Court Care Home to verify any information. View our terms and conditions. Cedar Court Care Home has an Enhanced Service - more info.