Barchester Corrina Lodge Care Home

My nan lived at Corrina Lodge for just under a year. I was always warmly welcomed by the staff and highly impressed by the cleanliness of the facilities. The vast majority of staff were highly professional and skilled. A few need to ensure professionalism at all times, including corridors. Overall I thank you all for caring for my Nan.

My mother lived in the home for about ten months before she sadly passed away. During her stay, she received excellent care and attention. The whole management, activity and clinical team have been wonderful and always cheerful even through these pandemic times. I have no hesitation in recommending this care and nursing home to you all.

My wife was at Corrina for nearly three years, and during this time we found the care to be excellent and the staff without exception to be kind, friendly and helpful. However, sadly at the end of July 2020, we were told that her needs had increased to the point where we should move her to some other home that had a dementia unit. This we managed to do on 27th August 2020. One of the consequences of this move was that a four-figure refund was due to me. The paperwork for this was completed promptly and efficiently at Corrina but needed some sort of higher approval. Now, 56 days (8 weeks) after my wife's departure, this refund has still not been paid and I have not been contacted in any way. Why not, and what is going on at the administrative level?

The visit was well managed, correctly distanced, overseen with care and kindness. Could not have been managed better. Booking the time slot was easy. All the staff are very helpful.

The entire family is really happy with the care provided by Corrina Lodge. Today I was able to do a visit using the garden. The visit was perfectly organised. It was great to know that my mother was happy and well cared for.

My sisters care home were extremely quick and responsive to the Covid-19 situation. This has resulted in peace of mind for all visitors and relatives. The fact that they haven't had any scares is down to the brilliant handling of this extreme situation. could not praise every staff member more, they have been magnificent.

The most important factor in her treatment at Corrina Lodge was the interest shown by a particular carer, in getting to know what type of person she was and what she had experienced during the course of her long and very different life. The result was that my mother-in-law became much more settled and accepting of the finality of her life. So would you please pass on our heartfelt thanks to all those members of staff who were involved in her care.

This is a time that no one knows what is going to happen but I do know that my husband and all of the Residents in this nursing home are being looked after because they have the most professional staff ever. Their dedication, care and love for the Residents also for each other and the families is amazing. The activity team work continuously to entertain and they try so hard to keep everyone safe and happy. They go way beyond to make sure they have a good time. The nursing and care staff are unbelievable, their work is never ending but you never hear how tired they must feel. All of the staff work so efficiently to keep the home going, I cannot thank them all for keeping our loved ones safe. Continued health and care to them all.

Respite care with nursing for my mother was excellent and communication with myself faultless. Empathic, caring staff. Corrina Lodge is small enough to make the home seem like family and large enough to provide the professional care to a high standard that was required for my Mum. At some future point, if required, Mum and I will happily choose Carrina Lodge again for respite care or permanent care.

Service, first class.

My husband died unexpectedly in August 2019 in Corrina Lodge, having lived there for 6 1/2 years since January 2013. He was cared for extremely well and members of staff became like a family to him and to me as his wife. He was encouraged to find his own 'niche' there, caring for the garden and greenhouse. He enjoyed most of the activities and certainly enjoyed mealtimes! He was supported in continuing his hobby budgie keeping and had three cages in his room. Overall he became content in his home at Corrina Lodge.

Thank you to the manager, you have been instrumental in the management and care of all the residents.

Nothing is too much trouble for any of the staff to make my friend comfortable. She is very well looked after. There is a happy and relaxed atmosphere and all the staff are accessible and willing to discuss and resolve any concerns or queries. The manager is always willing to listen and help and so are the nursing staff, carers, cleaners and admin staff. It is a very special place.

A privilege to stay in Corina Lodge for my convalescence after a knee op. Tender loving care from top to bottom. Nothing was too much trouble. The food was excellent and I very much appreciated elegant dining. A very special place. Thank you.

I have returned for the third time - this care home excels my expectation each time I return this time it was much more noticeable- the general manager is amazing. The staff seem a lot happier and dedicated, all the staff work together. I would highly recommend this care home. Thanks to everyone who has cared for me this time. I would highly recommend Corrina Lodge.

The care given by the staff at Corrina Lodge, Camberley was beyond all expectation. Above all the kindness shown to my mother-in-law was exceptional, allowing her to have her beloved cat in the nursing home was of great joy to her. The staff, residents and the resident's families provided a huge network of support for us with the end of life care. There really are no words to express how grateful we were for the support, love and kindness we received.

Thank you, thank you from the bottom of my heart.

Caring is the first word I use to describe Corrina Lodge. I am deeply impressed by the warmth and dedication of the whole staff team: nursing and care, leadership, activities, administration, cooking, household and maintenance. The residents clearly valued the engaging activities (from films to bingo), the tranquil garden and sociable cafe. I would unreservedly recommend Corrina Lodge. The staff and residents here made this final stage in Mum's life one full of friendship and dignity.

Amazing place, highly recommend.

The care my father got at this home was excellent. I would highly recommend this care home.