Cranmer Court

Old Farleigh Road, Farleigh Common, Warlingham CR6 9PE
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9.7 86 Reviews
  • Cranmer Court, Warlingham
Situated in the delightful rural Surrey village of Farleigh, Cranmer Court provides round the clock residential, nursing and dementia care on a permanent and respite basis.

Residents at the Surrey care home can enjoy quality facilities including cosy communal areas and hair and beauty salon. Each bedroom is tastefully decorated and has an en-suite bathroom. Outside there is a landscaped garden which features a wooden gazebo - a picturesque spot for relaxing or socialising.

The home boasts a welcoming environment, promoting a sense of belonging and support. There is always something to look forward to as the dedicated lifestyle team arrange regular activities and outings.
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Care Provided by Cranmer Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1825
  • Self-Funded Residential Dementia Care: from £1825
  • Self-Funded Nursing Care: from £2075
  • Self-Funded Nursing Dementia Care: from £2075
  • RESPITE Self-Funded Residential Care: from £1975
  • RESPITE Self-Funded Residential Dementia Care: from £1975
  • RESPITE Self-Funded Nursing Care: from £2075
  • RESPITE Self-Funded Nursing Dementia Care: from £2075

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef, including homemade meals and cakes
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Cranmer Court for full pricing details and T&Cs.

Contact Cranmer Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Cranmer Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Artur Adamski (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Cranmer Court Reviews (86)

9.7

Cranmer Court has a Review Score of 9.7 (9.741) out of 10, based on 23 reviews in the last 2 years.
Over all time Cranmer Court has 86 reviews.

Overall Experience
  • 72
  • 11
  • 1
  • 1
  • 1
Date Published
  • 86
  • 5
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  • 23
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Reviewer Connection to Cranmer Court
  • 30
  • 13
  • 8
  • 6
  • 6
  • 4
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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  • 1
Total of 86, showing 61-80
Review from G G (Son of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is exceptionally well run and the staff, whatever their role may be, are all devoted, in their care of all the residents. I never have any worries about my aged mother as I know she is being well looked after and is in the safest place she can be. This is particularly the case during the present
COVID-19 pandemic as all the staff have stepped up and have been magnificent in maintaining the highest level of care to all the residents. I cannot praise them highly enough.
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Review from Heather T (Respite Resident) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been so extremely good. I have little jokes with the staff it's lovely. I shall miss them.
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Review from Joyce H (Resident) published on 11 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay has been a very happy time. The staff gave me the best of help they could. I am very sad to leave.
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Review from Isobel M (Wife of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home in all respects.
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Review from Janice F (Wife of Resident) published on 4 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found all of the staff to be kind and considerate and helpful. They look after my husband extremely well. He has a variety of medical needs and I know he feels very well cared for. He settled here very quickly and that is due to the staff here.
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Review from Kate S (Daughter of Resident) published on 3 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Cranmer Court for 18 months. The care and kindness she has received has been exemplary. My mother and the staff have a real bond and they constantly treat her with respect and care. I would highly recommend Cranmer Court.
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Review from Victoria G (Daughter of Resident) published on 2 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cranmer Court is a wonderful place. They look after my father wonderfully and he is as comfortable as he can be in difficult times.
The staff are so kind and friendly.
Thank you to all.
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Review from William C (Husband of Resident) published on 18 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my opinion, the home is very well run but in the rating of 'Value for Money I have not ticked a box as I have no other care homes with which I can make a comparison.
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Review from J H (Husband of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The place is very nice and well run. The staff are magnificent. Couldn't ask for more.
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Review from Keith B (Son-in-law of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home. My Mother-in-law is very happy and well looked after. The staff are always available and we are kept regularly updated with any changes/issues etc. There is a full activity programme and the home has a good atmosphere.
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Review from Janet T (Sister of Resident) published on 17 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Cranmer Court. My sister has come here for 4 weeks for 'end of life' care.


The staff are very friendly - from the cleaners right up to the matron/managers.


Your room is yours and you can make it your own with bits and pieces from home.


The level of nursing care is

to a high standard.


There are things to do every day if you want to participate.

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Review from Brian S (Son-in-law of Resident) published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A "home" is an institution which has been beleaguered by many scandals, outrages and whitewashes over generations since the "workhouse". As lasting attorneys for a loved one, we ventured into this unknown territory with considerable trepidation, foreboding and suspicion. The panacea for all our concerns
has proved to be Cranmer Court with its modern tailor made facilities, reassuringly professional staff with a "can do" attitude and an engaging team spirit which delivers firm and friendly service. Flexible care and responsive attention within a professional and transparent framework, regularly monitored and reviewed with the full involvement of patients and relatives, has been clearly demonstrated. Comfort, safety, diet and medical care are ingrained into the DNA of the establishment and programmes for socialising and community involvement is there with no duress. It's desirable, accessible location with free car parking, regular bus services and well-maintained grounds make Cranmer court a relaxed "home from Home" which is subtly secure. When hiccups have occurred the response has been equal to a quality hotel.
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Review from M P (Wife of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent home and wonderful staff.
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Review from Kathleen L (Friend of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My old friend and companion was a resident of Cranmer Court for the last week of his life. I visited him every day and so was well aware of the care and compassion shown to him and me by the friendly staff.
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Review from H B (Daughter of Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother lived at Cranmer Court for 15 months. All the staff we met were friendly and caring and very patient. Mum was able to join in activities when she wanted to or remain in her room if she preferred. Her room was well-equipped with an ensuite shower. Visiting times were almost unrestricted and
the whole home always looked and smelt clean. The staff knew all the residents by name and we were always made to feel welcome whenever we visited and I think Mum enjoyed living there.
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Review from J H (Son of Resident) published on 11 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received outstanding care as she approached the end of her life. The staff and management were courteous, sympathetic and caring throughout.
I am relieved that her last days were spent in a comfortable and caring place such as Cranmer Court.
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Review from Kim H (Son-in-law of Resident) published on 3 May 2017 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My mother in law has been in Cranmer Court for three weeks and in all that time one of the two lifts has been out of order.
The second lift is now also not working which means we have to try to get her down the stairs. Please spend some money and fix the lifts.
However, the staff and care have been
really good.
However, the lift situation does mean we can't always get her downstairs as the alternative would scare her.
Reply from Norah Davies, Home Manager at Cranmer CourtThank you for taking the time to review Cranmer Court, we really appreciate your feedback. We are delighted both you and your relative have found the care and the staff at Cranmer Court to be ‘really good’ during your stay. Unfortunately we have had issues with our lifts and apologise for any inconvenience this may have caused. The faults have been dealt with and both our lifts are now in working order. If you would like to discuss any matters with our home manager her door is always open and relatives are welcome to see her at any time.
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Review from Liz H (Daughter of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel blessed to have found a nursing home where the staff genuinely care about the residents. The manager is hard working, hands-on, professional and friendly. The team that has been recruited is exceptional - all staff in all departments work hard, are friendly and compassionate. Relatives are made
to feel welcome 24/7.


Clean rooms, freshly laundered clothes and bedding always, service with a smile, DIY issues rectified immediately, food choice extensive, care first class, manager exceptional, concierge wonderful. First impressions amazing and we have no complaints.

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Review from Terry M (Son of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was at Cranmer Court for a little over 2 years. She suffered from dementia. Throughout that time, she received wonderful care and attention from all the staff - even when she was a little difficult. In her own words "I cannot fault this place". I would have no hesitation in recommending Cranmer
Court.
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Review from Julie J (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father became a resident at Cranmer Court in May 2016 after a 4 months hospitalisation due to bacterial sepsis. Although in the recovery period he was still extremely weak, requiring full nursing care to deal with his physical and emotional needs. However, the nature of his illness indicated that
it was possible that he could make a full recovery and we chose Cranmer Court as it gave us the option of continuing nursing care if he did not improve, to preparing him to leave and live independently. Cranmer Court staff excelled taking my father from a frail, vulnerable, uncooperative newcomer to gaining strength in body and mind. My father left Cranmer Court in September 2016 and has returned to a happy independent life with his wife. We cannot thank them enough for giving our father his life back.
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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Cranmer Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.741 for Cranmer Court is calculated as follows: ( (212 Excellents x 5) + (54 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 274 Ratings = 4.741
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cranmer Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (116)

Meet the Team (1)

Artur

Artur Adamski

Job Title: Home Manager

I’m committed to ensuring that our residents receive consistent high-quality care, and I am actively looking to strengthen community bonds, recognising the significance of building meaningful relationships.


I believe in working closely with residents, their families and friends and colleagues to achieve a warm, friendly and homely place to live and work.


I love spending time with the residents and listening to their life stories; I have learned a lot from their wisdom over the years. My ethos in my role is that with great teamwork and collaboration, we can achieve anything for our residents and their families, and every single colleague contributes to the success of the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cranmer Court to verify any information. View our terms and conditions. Cranmer Court has an Enhanced Service - more info.