
We couldn't have asked for our Mum to be looked after any betterCarole S(Daughter of Resident/Service User)



We couldn't have asked for our Mum to be looked after any betterCarole S(Daughter of Resident/Service User)



Situated in the delightful rural Surrey village of Farleigh, Cranmer Court provides round the clock residential, nursing and dementia care on a permanent and respite basis.
Residents at the Surrey care home can enjoy quality facilities including cosy communal areas and hair and beauty salon. Each bedroom is tastefully decorated and has an en-suite bathroom. Outside there is a landscaped garden which features a wooden gazebo - a picturesque spot for...
Care Provided by Cranmer Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef, including homemade meals and cakes
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Cranmer Court for full pricing details and T&Cs.
Contact Cranmer Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Artur Adamski (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Cranmer Court Reviews (87)
Cranmer Court has a Review Score of 9.6 (9.636) out of 10, based on 22 reviews in the last 2 years.
Over all time Cranmer Court has 87 reviews.
Secondly, six days later, on Mum's arrival day, to not have any dietary appropriate food available and no one in the kitchen seemingly understanding the fundamental issues in relation to coeliac disease and the importance of eradicating cross contamination.
For ten days my Mum has been served inappropriate food and not eaten many foods presented because of the continued ignorance.
This is not the only issue, communication from management to the team is clearly poor and the agency staff do not treat residents with the respect they deserve. I am waiting to lodge a formal complaint when I have received the company complaints procedure.
At Care UK we hold ourselves to a very high standard and we are sorry to hear that this was not reflected in your experience.
We understand that you currently have an open complaint with the Compliments and Complaints team, whereby an...
On visiting the Care Home for the first time. I found it to be very warm and welcoming. It is well kept and always tidy. The rooms are lovely and a good size. The staff are amazing, nothing it too much,, they are extremely kind and caring. The gardens are well kept and beautiful in the summer. The quality of of the food is first class. I would highly recommend Cranmer Court.
Thank you so much for your lovely review. We're delighted to hear that you found Cranmer Court warm, welcoming and you have been well cared for, and that our team made such a positive impression. Your kind comments about the food, gardens and overall atmosphere are greatly appreciated, and your recommendation means a great deal to us all.
Mum was so well looked after by a very dedicated team of carers and I thank them sincerely for the love and kindness they showed towards our Mummy during this period of her life.
Mum's room was her new home with patio doors that opened out into the wonderful gardens where she spent much time sitting in the sun.
Whenever we came to visit we received a warm welcome at reception and the staff (nursing, cleaning and catering) became good friends and felt like part of the family.
Thank you Cranmer Court for your support to Mum and us over the last 3 years.
We are all so sorry for your loss. Your mum was an important part of the Cranmer Court family and she will be missed by the whole team. We really appreciate your kind words and if there is ever anything more we can do for your family, please just let us know.
We visited our friend before Christmas and were so pleased to see how she has settled into her new home. The atmosphere is very calming and the staff show empathy and kindness to everyone. A warm welcome at reception into a bright clean and happy place. All residents needs are catered for with great entertainment as appropriate. I was very concerned re my friends health before coming to Cranmer Court. My worries have disappeared with the excellent care she has received. So much improvement on her health.
Thank you for taking the time to write us a review and share your experience of Cranmer Court. We're delighted that your friend is so happy here, and it's been wonderful to see her health improve. Please don't hesitate to let us know if there is ever anything more we can do to support her.
From the minute you walk into the home you are greeted by a lovely warmth from all of the staff and this has continued as the months have passed.
They have an excellent activities programme which is really well suited for Mums dementia so she is always busy and stimulated with the many singers and craft activities and exercise programmes that are on offer.
The food is excellent and they are always offering drinks to avoid dehydration which can be a problem for people with dementia.
The garden is beautiful and Mum loves going for walks outside when the weather is bright to enjoy the view from the garden.
The staff are friendly and kind. We feel very lucky that Mum has settled so well and is being well looked after here
Thank you for such a thoughtful review. We're so pleased to hear how well your mum has settled at Cranmer Court and that the care, activities and everyday support have made such a positive difference. It's lovely to know she enjoys the garden and stays engaged and comfortable, and that you continue to feel welcomed and reassured. Your kind words will mean a great deal to the whole team.
The care we received for my father was outstanding. The staff were friendly, supportive and caring. Nothing was too much trouble. From receptionist, admin, carers and nurses all were always on hand to listen and support. On the day our dad passed away the nurse guided us through wtih care, love and patience. We are eternally grateful Dad was in Cranmer Court for his final months.
Thank you for sharing such a heartfelt message. We're truly sorry for your loss, and honoured that your father was cared for at Cranmer Court during his final months. It means a great deal to know that the team's compassion and support helped guide your family through such a difficult time - your gratitude will be deeply felt by everyone involved.
My experience in Cranmer Court was most pleasurable. The staff were very capable and friendly and made the stay very enjoyable. I couldn't fault them at all.
Thank you for your lovely feedback. We're delighted to hear you had such a positive experience at Cranmer Court and that our team helped make your stay so enjoyable.
The care of my wife was fantastic. The staff are excellent.
Thank you for your kind words. We're so pleased to hear that you felt your wife received fantastic care and that our team made a positive difference. Your feedback means a great deal to everyone at Cranmer Court.
As with all care homes, staff turnover & retention can be a challenge. There have been a considerable number of established staff leaving, & it does often leave a gap in experience & consistency. Team work can sometimes appear a little stretched.
The nursing staff - excellent! The new Manager is very approachable.
The newly decorated dining rooms look light & inviting & I have only heard good things about the food & the Chef.
During the past month, there have been problems with broken lifts. On occasions, no working lift, which has been an issue for both my mother, to go down to the garden & for my father visiting. I understand this has now been resolved.
The gardens are well maintained and there is a pleasant atmosphere at Cranmer Court.
Thank you for sharing such a thoughtful and balanced review of your experiences at Cranmer Court. We are delighted to hear that you always receive a warm welcome on your visits, and that you have found the nursing team, our approachable new manager, and the freshly decorated dining areas to be so...
I'd like to thank you all for the support you have given myself and my family over the last year. Mum and Dad came to the home together in March 2024. Prior to this I had been caring for them at home. With them moving to Cranmer I was able to become a daughter again. It meant that the time I spent with them was just for me and them, making happy memories. It also allowed me to go away on holiday guilt and worry free. I knew they were in safe hands.
My sister and I only looked at one home and I know we made the right choice.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that both your mum and dad received such great care at Cranmer Court and that your experience has been so positive. It means a lot to know that we were able to give you the chance to share those special moments....
The care taken of my mother has been excellent. She has been treated with dignity and kindness. Food is varied and interesting and caters for all eating issues. Rooms are kept clean and lots of activities are offered. The garden is lovely in the summer and family are invited to events. We have been kept informed of all changes to her health, and referrals to the doctor(s) are done promptly. Mum has loved all the staff and has made real relationships with many of them. The nurses and caring staff are gentle and kind and always give the impression of having time for residents and family. The home is well managed and staff seem to go that extra mile. Although it obviously is a care and nursing facility it very much has the feeling of a home where relatives are always welcome to pop in. I couldn't be more grateful for their excellent care of my Mum. I haven't had a single concern.
I cannot recommend Cranmer Court highly enough. They looked after my aunt with kindness and gentleness and I have never had any concerns for her welfare. Staff are professional and make good relationships with residents. Medical concerns are dealt with quickly and care is increased as and when needed. My aunt has been very impressed with the food, and it gives her something lovely to look forward to each day. We held a 100th Birthday party for her at the home and the catering for this, and a family tea party was excellent. Everything was done to make her birthday really special. Staff know residents well and communication with family is very good. The setting is gorgeous and the car parking easy and sufficient. The weekly in-house hairdresser's gives many of the women, especially, a real self esteem boost. All the staff are lovely from the laundry ladies to the manager and the home always looks immaculate. The staff were incredibly kind to myself and my husband on the day she died.
Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that both your mother and aunt received such great care at Cranmer Court. We're committed to creating a welcoming and warm environment for residents and their loved ones, so it's wonderful to know that it...
The building itself is pleasant and welcoming. Barely any road or aircraft noise, so it's peaceful. The gardens are well maintained and beautiful, a marvellous place to while away the hours with a book or some headphones. The staff are amazing; respectful, attentive and thoroughly professional. The place even smells nice. The rooms are more than adequate with a television and ensuite but the focus is to interact and spend more time with others than tucked away by one's self. The food is of high quality and promptly served. The activities team are excellent; there's something to do every day, whether it be a visiting petting zoo or a harpist. All very inclusive and time is spent keeping those with mobility issues as mobile as possible with physical exercise tailored to the individual. The nursing staff are quick to telephone if there any problems; I was frequently called to be informed that my mother had fallen but there were no injuries. I would Highly recommend Cranmer Court
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother received such great care at Cranmer Court and that the peaceful atmosphere, beautiful gardens, and dedication of our team made such a difference. It's also wonderful to know that you felt...
As soon as we stepped foot inside the beautiful building and we're made to feel so welcomed by all the staff, we knew immediately this was the place for Dad. The grounds are lovely and very well maintained. The rooms are so homely and nothing is too much trouble for the staff. My Dad thought he had moved into a new apartment, within a hotel. In my Dads own words "it was a very swanky hotel, the best of the best!"He also referred to the large dining area as the restaurant and always said how lovely the food was. Dad wasn't well enough to take part in any activities, but from what I saw there was plenty on offer. I think they even occasionally have a visit from a donkey! I personally can not thank the manager enough, who helped out tremendously. Very professional, calm and caring. The lovely Secretary always had time for you and made you feel very welcome. All the staff were so friendly and took the time to go and have a chat and a laugh with Dad. Highly recommend Cranmer Court!
Thank you for your lovely comments! We're happy to hear that your dad received such great care and felt so comfortable at Cranmer Court. The team works hard to deliver high standards of quality care at all times, so thank you for your recognition. We are really sorry for your loss, and we hope we made your dad's stay as peaceful as possible. Your comments will be passed on to the team.
It's quite amazing to all what the Cranmer Court have achieved since its opening. Care support always on hand in any emergency and the help residents get is always given with dignity and respect. All staff including support staff ie hairdressers, chiropody and physios, management are excellent - they will always be there for you and help make decisions regarding your relative. Rooms are fully furnished with TV security and there are emergency buttons to the main office. Facilities are a real bonus - the care home is set in its own grounds with large rambling areas, with adequate parking and disabled bays. Residents have the pleasure of beautiful gardens, well maintained, herbaceous borders, lawns and hanging baskets. Drinks on tap 24/7 in corridors. Many choices of food on the menu - samples are brought to the resident if there is any doubt. You have games, music rooms, outdoor functions throughout the summer. Resident meetings 4x a year with family. Security I cannot faul. Value for money a big yes. I should like to add that because I am disabled I have been able to use my mobility scooter in the home because of its open plan.
Thank you, Raymond, for your kind words and recognition of the team at Cranmer Court. We're delighted to hear that your wife received such great care, and it's wonderful to know that you felt supported here. We are really sorry for your loss, and we hope we made her stay as peaceful as possible. I will pass on your kind comments to the whole team.
We found the all the staff to be kind & caring towards, not only my Mum but the whole family.
Activities were plentiful, varied and at times great fun. I also liked the open door policy, which allows family to come and go
at whatever times suited them best. we also had a large family gathering in the upstairs private lounge which was easily
arranged and supported by the staff, the nurses even came and found us at medication times.
I would not hesitate to recommend Cranmer Court, the manager and her whole team are wonderful.
Thank you, for your kind words and recognition of the team at Cranmer Court. We're delighted to hear that your mum received such great care during her stay and that you and your family felt supported. I will pass on your wonderful comments to the team who will be delighted to hear your feedback.
The nursing staff were excellent. After a week long stay in hospital, we were extremely pleased for her to return to Cranmer where we knew, without any fear of worry, she would be cared for to a high standard. Although my mother in law didn't attend many of the activities, there was always a varied choice on offer. Obviously there was the odd issue now and again, but anything raised was satisfactorily addressed. I feel certain I am only able to write highly of Cranmer Court due it being led by an excellent manager.
Thank you for taking the time to leave us such a lovely review. We're delighted to hear that your mother-in-law received such great care during her time at Cranmer Court. Thank you for your recognition of the team, the care and services we deliver as a team to our residents and their loved ones are...
A special mention must go to the manager. Her wealth of experience and compassionate approach provided our family with the peace of mind we needed during this transition. We truly believe we made the right choice with Cranmer Court, and for that, we are incredibly grateful.
On behalf of the Cranmer Court team, we would like to thank you for your positive feedback. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. I will pass on your kind comments to the whole team.
Immediate impression good. Staff very kind and helpful. Staff/residents meetings are useful to ensure expectations are discussed, and where necessary services reviewed and revised. Nursing staff do an excellent job and are very approachable. The home provides a variety of activities which are well attended. Catering and laundry are very good.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you're receiving such great care at Cranmer Court. I will pass on your kind comments to the whole team.
Excellent care and friendly staff.
Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
Given the problem of the care industry and the size and variety of the challenges it faces, I feel the management at Cranmer Court does an outstanding job! In her 17th and 18th year with Parkinsons, and serveral years with 'mixed dementia', it could never be easy for my beloved wife, but she was always treated with dignity. I tried to spend time with her every day and received equal consideration. It is a lovely building in beautiful gardens, with some dedicated nurses and carers. Occasionally, care levels can fall - especially over weekends - possibly due to staff shortages.
Thank you for your kind words and recognition of the team at Cranmer Court, the care, services and support we deliver as a team is extremely important to us. We are really sorry for your loss and we hope we made your wife's stay with us as comfortable as possible. Your comments will be passed on to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 May 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (54) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Cranmer Court.
Accreditations
There are no accreditations posted yet for Cranmer Court.
Meet the Team (1)

I’m committed to ensuring that our residents receive consistent high-quality care, and I am actively looking to strengthen community bonds, recognising the significance of building meaningful relationships.
I believe in working closely with residents, their families and friends and colleagues to achieve a warm, friendly and homely place to live and work.
I love spending time with the residents and listening to their life stories; I have learned a lot from their wisdom over the years. My ethos in my role is that with great teamwork and collaboration, we can achieve anything for our residents and their families, and every single colleague contributes to the success of the home.
Frequently Asked Questions about Cranmer Court
What types of Care is Cranmer Court registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cranmer Court have?
There are 62 Single Rooms.
What are the Facilities & Services at Cranmer Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Cranmer Court to the centre of Warlingham?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cranmer Court to verify any information. View our terms and conditions. Cranmer Court has an Enhanced Service -more info.