Cranmer Court

Old Farleigh Road, Farleigh Common, Warlingham CR6 9PE
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9.7 86 Reviews
  • Cranmer Court, Warlingham
Situated in the delightful rural Surrey village of Farleigh, Cranmer Court provides round the clock residential, nursing and dementia care on a permanent and respite basis.

Residents at the Surrey care home can enjoy quality facilities including cosy communal areas and hair and beauty salon. Each bedroom is tastefully decorated and has an en-suite bathroom. Outside there is a landscaped garden which features a wooden gazebo - a picturesque spot for relaxing or socialising.

The home boasts a welcoming environment, promoting a sense of belonging and support. There is always something to look forward to as the dedicated lifestyle team arrange regular activities and outings.
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Care Provided by Cranmer Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1825
  • Self-Funded Residential Dementia Care: from £1825
  • Self-Funded Nursing Care: from £2075
  • Self-Funded Nursing Dementia Care: from £2075
  • RESPITE Self-Funded Residential Care: from £1975
  • RESPITE Self-Funded Residential Dementia Care: from £1975
  • RESPITE Self-Funded Nursing Care: from £2075
  • RESPITE Self-Funded Nursing Dementia Care: from £2075

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef, including homemade meals and cakes
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Cranmer Court for full pricing details and T&Cs.

Contact Cranmer Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Cranmer Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Artur Adamski (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Cranmer Court Reviews (86)

9.7

Cranmer Court has a Review Score of 9.7 (9.741) out of 10, based on 23 reviews in the last 2 years.
Over all time Cranmer Court has 86 reviews.

Overall Experience
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  • 11
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Date Published
  • 86
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Reviewer Connection to Cranmer Court
  • 30
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Total of 86, showing 41-60
Review from Anita H (Daughter of Resident) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum spent the last four and a half years in the care of the wonderful staff at Cranmer Court Care Home, we could not have expected any more from the manager and staff for the outstanding care they gave to our mum. When she finally passed away in October, we could see how much Mum was loved by the
staff there. During her time there, she was extremely well looked after, not only from a care or nursing aspect but had good food, entertainment and wonderful celebration days. The staff were always vigilant and if there were any changes with regard to Mum's health or well-being, a doctor was available and the team would act quickly. Mum was always clean, fresh and tidy. The home coped very well with the lockdown crisis, ensuring that Mum could have a connection with her family over a video call, although this was difficult for a dementia patient for understanding, they took the time and that's what mattered to our family. As a family, we would like to thank you all for the dedication and love you gave to our mum!
Reply from Home Manager at Cranmer CourtThank you Anita for your very kind words and recognition of the team at Cranmer Court. The care and services we deliver as a team to our residents and families is extremely important to us and we loved having your mum as part of our family. We are really sorry for your loss. Your comments will be passed on to the team.
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Review from Hilary F (Daughter of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Cranmer Court, Warlingham cared for my mother for around 2 years. During that time she was well looked after and was provided with excellent food, plenty of activities, birthday parties and celebration days. The nursing staff were extremely vigilant and Mum was able to see a doctor on a
weekly basis if required. The nursing and care teams were quick to spot any changes in Mum's condition, act promptly with medication, and kept us informed of any changes in medication that mum required. The activity team worked tirelessly to entertain the residents and bring a smile to their faces. All the above were expertly and professionally overseen by the managers, whose commitment to their residents was clear to see. The team adapted professionally to the COVID situation and kept relatives updated on the situation and visiting rules. Zoom calls were introduced, which helped relatives stay in touch with their loved ones. I cannot thank everyone at Cranmer Court for their dedication.
Reply from Home Manager, Home Manager at Cranmer CourtThank you for taking the time to leave us such a lovely review Hilary. It was a pleasure to be able to care for your Mum during her time at Cranmer Court. I will pass on your kind comments to the whole team.
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Review from A S (Respite Resident) published on 25 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my four-week rehab stay, I felt safe and confident in my recovery. All the staff were professional, from the cleaning ladies to the chefs. Thank you for helping me through a rehab period! I feel great!
Reply from Home Manager, Home Manager at Cranmer CourtThank you for your kind words and recognition of the team at Cranmer Court and we are pleased to hear you are feeling better. Your lovely comments have been passed on to the team who will be delighted to hear your feedback.
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Review from Andrew R (Son of Resident) published on 25 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Selecting a care home for a parent is a really difficult decision, I recently had to select a facility to manage my father's end-of-life care. Like most families, we struggled to firstly make the decision to move to nursing care and then with the dilemma of which facility to select.
I can honestly
say that by selecting Cranmer Court Care Home our fears and doubts never surfaced again after we made this decision to help us manage a very emotional time in our family.
The manager runs an extremely efficient operation and from the moment we selected Cranmer everything was handled with a white-glove service that I would rate five stars, she and her staff handle our needs with respect and exemplary care.
All the staff provided a level of kindness and care for our family during this very difficult time that I truly am thankful for.
Reply from Norah Davey, Home Manager at Cranmer CourtThank you for your lovely comments, Andrew. The care and services we deliver as a team to our residents and families is extremely important to us and we are so pleased that you felt the care we provided your father made a difficult situation more bearable. Your feedback will be shared with the whole team.
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Review from M E (Respite Resident) published on 25 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have experienced the highest quality of care in this nursing home during my week of respite care here. This has come from all levels of staff who have made sure all my needs have been met. The menu is varied and nutritious and adapted to my need as necessary. Assisted walks in the grounds have been
much appreciated. Cranmer Court Care Home lives up to its high reputation in this area. I would recommend to others without hesitation.
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Review from Ashley P (Son of Resident) published on 6 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Cranmer Court in December of 2019, some 4 months after the death of my father. She hadn't faced the outside world for 5 years prior to that due to extreme anxiety. She had no interest in herself or anything else and wouldn't even venture into her own garden.
Since arriving at Cranmer
my mother has undergone a transformation beyond my wildest hopes. Due to the kind, patient care of the manager and her team Mum has literally been brought back from the brink. Now she thoroughly enjoys the company of the other residents and staff, loves the environment, speaks very highly of the food and spends every second out in the garden if the sun is out. She telephones her grandchildren and the rest of the family regularly and takes an interest in world affairs and is just the Mum I knew but lost for a while.
She herself wishes she had gone there sooner and my whole family cannot speak too highly of Cranmer Court and will forever be indebted to them.
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Review from Beryl K (Resident) published on 1 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My time spent here has been very restful and happy. The staff are very helpful and well organised.
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Review from John L (Husband of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When a care home became a necessity for my wife, I chose Cranmer Court because of its proximity. It proved the right decision as the care standard are excellent. For Covid reasons, I stayed myself, so I know. Thank you.
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Review from James R (Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the time one is awake one is treated with friendly dignity, one is surprised that residents, a few cause difficulties for the staff. I am not surprised how patiently the staff deal with the few.
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Review from Jackie W (Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Cranmer Court following an operation on my leg. The care I have received is excellent. The staff are caring, kind and nothing is too much trouble. The atmosphere is so friendly and I was made to feel so at home. Day and night the care assistants, nurses and all other staff are always on call.
I would recommend Cranmer Court to friends and family.
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Review from Elizabeth L (Widow Widower) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was a resident of Cranmer Court for nearly a month's end-of-life care and needed a lot of nursing. The carers and nurses treated him at all times with the greatest care and respect, and the good humour and tenderness they showed him was very moving. It was as if he were one of their own family.
They also made me feel welcome whenever I went in to see him and were punctilious in keeping me informed of his condition and his medication.
When I told them that he liked to watch our garden birds, they promptly set a bird feeder outside his window, and they went out of their way to provide him with a bed suitable for his six-foot frame and a chair that he was less likely to topple out of. Great care was taken over his special diet and a therapist was called in to advise when his swallowing became impaired.
This is a purpose-built home with spacious communal areas and well-furnished individual rooms for residents. I thoroughly recommend it.
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Review from Caroline S (Sister of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Cranmer Court cared for my brother during the last week of his life in March. He was receiving palliative care and was very poorly.
He was well looked after during these final days with the staff making him as comfortable as possible. They also helped him with final video calls to the family.
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Review from Steve J (Son of Resident) published on 9 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Cranmer Court. My mother arrived there for palliative care in June 2020. As a family, we immediately liked the home environment, nice single room and bathroom. During summer the residents could go outside in pleasant gardens. Due to my mother's condition, she had a garden room which
we could access from outside. My mother stayed for 8 months. The standard of care is high. I met many Carers, Nurses and managers during my visits. I found a high level of responsiveness to both my mother's and family's wishes. I always felt welcome by the ever-friendly receptionists and staff. Communications were really good, with regular email updates, and we as a family could call any time and would speak with nurses or managers, and during lockdown to my mother every day. Food, level of hygiene, cleanliness are all excellent. Other services are good, my mother saw a dentist, had her hair and nails done. When Mum was poorly and died, she and her family were treated with dignity and care. Thank you.
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Review from Patricia J (Daughter-in-law of Resident) published on 24 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother-in-law has been in the home for just over a year after numerous falls at home, living with us. She settled in quite quickly despite the onslaught of Covid19. At 102 years of age, she is not exactly an active resident but feels safe and secure in the home and generally gets on well with all
the staff. They are kind and caring and we hope when the weather improves and lockdown eases, we will be able to see her again on a regular basis. The food is excellent and if anything, a little too much of it! The main thing is that she is happy!
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Review from Andrew B (Son of Resident) published on 11 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy we chose Cranmer Court for my mother's residence. All the staff, carers and medical team are friendly, efficient and communicative and we can relax knowing my mother is in the right place. They have all been exemplary in this current pandemic.
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Review from Jenny C (Daughter of Resident) published on 30 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Cranmer for two years before she passed away this year. My mother was so happy there. She loved the staff as they were also her friends. The staff are absolutely fantastic, so kind and caring and treated my mum with dignity always. I was always kept well informed of doctor’s
visits and any medication treatments. She loved the activities provided. I was very grateful to the care my mum had for the last two years, you couldn’t get better.
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Review from Hilary S (Daughter of Resident) published on 7 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Cranmer Court in July 2019. We are very happy with the level of care she receives, the staffing levels within the home and the involvement of the staff with the residents. My mother hates being by herself so knowing there are always plenty of staff was very important. They offer
friendly and professional care and we are kept well informed with regular medical and well being updates.
During the covid-19 outbreak, the strong leadership provided by the manager and policies put in place by Caring Homes has effectively managed the risks and resisted pressure to accept new residents without a negative covid-19 swab. All the staff have worked tirelessly, adhering rigorously to good hygiene practices during this difficult time.
During the outbreak, I am able to speak to my mother on a mobile which the staff take to her. Cranmer are trialling a new communication system which enables staff to send safely and securely videos and photos of my mother.
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Review from Eileen B (Cousin of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The matron and staff are all excellent in the various roles. My cousin has been there since January of this year. I can say with confidence that the care, attention, support and food that she receives is all of a very high standard. Visiting was always a pleasure, although due to current restrictions
I am unable to visit at the moment, made pleasurable both by visiting family members and meeting staff. I would and do recommend Cranmer Court to any friends or family looking for a care or nursing home for them or others and will of course continue doing so.
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Review from Christopher C (Son of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been looked after for the past four years. The care she has and is receiving is excellent. The staff are very caring and professional. The home could not be run any better. I find it incredible, baring in mind the number of deaths in care homes due to the coronavirus, that Cramner court
has had none. I can't thank everyone involved enough.
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Review from Vicky P (Sister of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother has been a resident at Cranmer Court for over a year. He has many complex health issues.
The staff have been really good at looking after him but also understanding his various physical and emotional needs so that he is kept comfortable and happy.
I would not hesitate to recommend Cranmer
Court and the brilliant staff there.
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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Cranmer Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.741 for Cranmer Court is calculated as follows: ( (212 Excellents x 5) + (54 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 274 Ratings = 4.741
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cranmer Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (116)

Meet the Team (1)

Artur

Artur Adamski

Job Title: Home Manager

I’m committed to ensuring that our residents receive consistent high-quality care, and I am actively looking to strengthen community bonds, recognising the significance of building meaningful relationships.


I believe in working closely with residents, their families and friends and colleagues to achieve a warm, friendly and homely place to live and work.


I love spending time with the residents and listening to their life stories; I have learned a lot from their wisdom over the years. My ethos in my role is that with great teamwork and collaboration, we can achieve anything for our residents and their families, and every single colleague contributes to the success of the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cranmer Court to verify any information. View our terms and conditions. Cranmer Court has an Enhanced Service - more info.