Cranmer Court

Old Farleigh Road, Farleigh Common, Warlingham CR6 9PE
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9.8 79 Reviews
  • Cranmer Court, Warlingham
Cranmer Court is a beautiful purpose-built care home offering residential, nursing and dementia care on a permanent and short stay basis. The home is located within large and attractive landscaped gardens, easily accessible from the ground floor rooms, some of which have their own patio area. A selection of first-floor bedrooms have Juliet balconies, ensuring that residents can take in the fresh air and enjoy the gardens whenever they choose.

The home values its local reputation and, while having a vibrant social atmosphere that residents can make the most of, it is also committed to a high standard of end of life care, as well as trial stays, respite breaks and convalescent care.

Dementia training allows staff at the home to highlight the importance of meaningful activities and a stimulating environment for people living with dementia, whilst also meeting all residents' care needs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £2000
  • Self-Funded Nursing Dementia Care: from £2000
  • RESPITE Self-Funded Residential Care: from £1900
  • RESPITE Self-Funded Residential Dementia Care: from £1900
  • RESPITE Self-Funded Nursing Care: from £2000
  • RESPITE Self-Funded Nursing Dementia Care: from £1998

These prices are only a guideline, please contact Cranmer Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Norah Davey (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Cranmer Court Reviews (79)

9.8

Cranmer Court has a Review Score of 9.8 (9.755) out of 10, based on 24 reviews in the last 2 years.
Over all time Cranmer Court has 79 reviews.

Overall Experience
  • 66
  • 10
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Date Published
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Reviewer Connection to Cranmer Court
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Total of 79, showing 41-60
Review from John L (Husband of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When a care home became a necessity for my wife, I chose Cranmer Court because of its proximity. It proved the right decision as the care standard are excellent. For Covid reasons, I stayed myself, so I know. Thank you.
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Review from James R (Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the time one is awake one is treated with friendly dignity, one is surprised that residents, a few cause difficulties for the staff. I am not surprised how patiently the staff deal with the few.
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Review from Jackie W (Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Cranmer Court following an operation on my leg. The care I have received is excellent. The staff are caring, kind and nothing is too much trouble. The atmosphere is so friendly and I was made to feel so at home. Day and night the care assistants, nurses and all other staff are always on call.
I would recommend Cranmer Court to friends and family.
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Review from Elizabeth L (Widow Widower) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was a resident of Cranmer Court for nearly a month's end-of-life care and needed a lot of nursing. The carers and nurses treated him at all times with the greatest care and respect, and the good humour and tenderness they showed him was very moving. It was as if he were one of their own family.
They also made me feel welcome whenever I went in to see him and were punctilious in keeping me informed of his condition and his medication.
When I told them that he liked to watch our garden birds, they promptly set a bird feeder outside his window, and they went out of their way to provide him with a bed suitable for his six-foot frame and a chair that he was less likely to topple out of. Great care was taken over his special diet and a therapist was called in to advise when his swallowing became impaired.
This is a purpose-built home with spacious communal areas and well-furnished individual rooms for residents. I thoroughly recommend it.
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Review from Caroline S (Sister of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Cranmer Court cared for my brother during the last week of his life in March. He was receiving palliative care and was very poorly.
He was well looked after during these final days with the staff making him as comfortable as possible. They also helped him with final video calls to the family.
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Review from Steve J (Son of Resident) published on 9 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Cranmer Court. My mother arrived there for palliative care in June 2020. As a family, we immediately liked the home environment, nice single room and bathroom. During summer the residents could go outside in pleasant gardens. Due to my mother's condition, she had a garden room which
we could access from outside. My mother stayed for 8 months. The standard of care is high. I met many Carers, Nurses and managers during my visits. I found a high level of responsiveness to both my mother's and family's wishes. I always felt welcome by the ever-friendly receptionists and staff. Communications were really good, with regular email updates, and we as a family could call any time and would speak with nurses or managers, and during lockdown to my mother every day. Food, level of hygiene, cleanliness are all excellent. Other services are good, my mother saw a dentist, had her hair and nails done. When Mum was poorly and died, she and her family were treated with dignity and care. Thank you.
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Review from Patricia J (Daughter-in-law of Resident) published on 24 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother-in-law has been in the home for just over a year after numerous falls at home, living with us. She settled in quite quickly despite the onslaught of Covid19. At 102 years of age, she is not exactly an active resident but feels safe and secure in the home and generally gets on well with all
the staff. They are kind and caring and we hope when the weather improves and lockdown eases, we will be able to see her again on a regular basis. The food is excellent and if anything, a little too much of it! The main thing is that she is happy!
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Review from Andrew B (Son of Resident) published on 11 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy we chose Cranmer Court for my mother's residence. All the staff, carers and medical team are friendly, efficient and communicative and we can relax knowing my mother is in the right place. They have all been exemplary in this current pandemic.
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Review from Jenny C (Daughter of Resident) published on 30 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Cranmer for two years before she passed away this year. My mother was so happy there. She loved the staff as they were also her friends. The staff are absolutely fantastic, so kind and caring and treated my mum with dignity always. I was always kept well informed of doctor’s
visits and any medication treatments. She loved the activities provided. I was very grateful to the care my mum had for the last two years, you couldn’t get better.
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Review from Hilary S (Daughter of Resident) published on 7 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Cranmer Court in July 2019. We are very happy with the level of care she receives, the staffing levels within the home and the involvement of the staff with the residents. My mother hates being by herself so knowing there are always plenty of staff was very important. They offer
friendly and professional care and we are kept well informed with regular medical and well being updates.
During the covid-19 outbreak, the strong leadership provided by the manager and policies put in place by Caring Homes has effectively managed the risks and resisted pressure to accept new residents without a negative covid-19 swab. All the staff have worked tirelessly, adhering rigorously to good hygiene practices during this difficult time.
During the outbreak, I am able to speak to my mother on a mobile which the staff take to her. Cranmer are trialling a new communication system which enables staff to send safely and securely videos and photos of my mother.
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Review from Eileen B (Cousin of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The matron and staff are all excellent in the various roles. My cousin has been there since January of this year. I can say with confidence that the care, attention, support and food that she receives is all of a very high standard. Visiting was always a pleasure, although due to current restrictions
I am unable to visit at the moment, made pleasurable both by visiting family members and meeting staff. I would and do recommend Cranmer Court to any friends or family looking for a care or nursing home for them or others and will of course continue doing so.
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Review from Christopher C (Son of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been looked after for the past four years. The care she has and is receiving is excellent. The staff are very caring and professional. The home could not be run any better. I find it incredible, baring in mind the number of deaths in care homes due to the coronavirus, that Cramner court
has had none. I can't thank everyone involved enough.
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Review from Vicky P (Sister of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother has been a resident at Cranmer Court for over a year. He has many complex health issues.
The staff have been really good at looking after him but also understanding his various physical and emotional needs so that he is kept comfortable and happy.
I would not hesitate to recommend Cranmer
Court and the brilliant staff there.
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Review from G G (Son of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is exceptionally well run and the staff, whatever their role may be, are all devoted, in their care of all the residents. I never have any worries about my aged mother as I know she is being well looked after and is in the safest place she can be. This is particularly the case during the present
COVID-19 pandemic as all the staff have stepped up and have been magnificent in maintaining the highest level of care to all the residents. I cannot praise them highly enough.
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Review from Heather T (Respite Resident) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been so extremely good. I have little jokes with the staff it's lovely. I shall miss them.
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Review from Joyce H (Resident) published on 11 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay has been a very happy time. The staff gave me the best of help they could. I am very sad to leave.
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Review from Isobel M (Wife of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home in all respects.
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Review from Janice F (Wife of Resident) published on 4 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found all of the staff to be kind and considerate and helpful. They look after my husband extremely well. He has a variety of medical needs and I know he feels very well cared for. He settled here very quickly and that is due to the staff here.
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Review from Kate S (Daughter of Resident) published on 3 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Cranmer Court for 18 months. The care and kindness she has received has been exemplary. My mother and the staff have a real bond and they constantly treat her with respect and care. I would highly recommend Cranmer Court.
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Review from Victoria G (Daughter of Resident) published on 2 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cranmer Court is a wonderful place. They look after my father wonderfully and he is as comfortable as he can be in difficult times.
The staff are so kind and friendly.
Thank you to all.
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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Cranmer Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.755 for Cranmer Court is calculated as follows: ( (225 Excellents x 5) + (53 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 286 Ratings = 4.755
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cranmer Court is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Norah

Norah Davey

Job Title: Home Manager Joined: 2008

Norah Davey is the Manager of Cranmer Court Nursing Home in Warlingham, Surrey where she leads a dedicated staff team providing nursing and residential care for up to 56 older people. Norah has over 16 years of experience managing nursing homes. She has completed a Registered Manager’s Award along with the Gold Standards Framework for Care Homes.


As the Manager of Cranmer Court since 2008, Norah has recruited an outstanding staff team to provide the highest standard of care for the home’s residents. Norah is passionate about palliative care, and uses her extensive skills in this field to provide a welcoming and warm home environment for residents, relatives, and loved ones.


Since joining the team at Cranmer Court, Norah has established the home’s reputation as one which delivers an excellent standard of care through team work, a network of care professionals, and strong communication with residents’ families. Norah instils confidence in her residents with her approachable attitude.
Throughout Norah’s time at Cranmer Court, she has received positive feedback from residents, relatives, and staff in her pursuit to develop a vibrant community. As a Manager, she enjoys a challenge and is not afraid to put in as much effort as possible in order to achieve success. Norah approaches her work with excitement in knowing that no two days are ever the same.

Aneita & Cherelle

Aneita & Cherelle Edwards & Atkinson

Job Title: Senior Registered Nurses

Our carers and nurses are highly skilled, with qualifications to manage all types of care, including residential, nursing and dementia. Within each team, we’re also able to offer specialist care for complex conditions.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cranmer Court to verify any information. View our terms and conditions. Cranmer Court has an Enhanced Service - more info.