Deepdene Care Centre

Hill View, Reigate Road, Dorking RH4 1SY
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9.9 123 Reviews
  • Deepdene Care Centre, Dorking
Deepdene is a purpose-built care home with 66 comfortable en-suite rooms designed to meet a wide range of residential and nursing needs, including care for those living with dementia. The dedicated team of staff strive to provide the highest standards of care in a homely and supportive environment.

The home is divided into smaller units over three floors, all with self-contained living accommodation providing a more homely environment and friendly community for residents. Facilities include spacious lounge areas, dining rooms, quiet lounge areas for relaxation and a hair salon. The large enclosed courtyard garden offers a peaceful oasis for residents to relax and enjoy during the warmer months, in a secure and safe environment.

Deepdene benefits from a busy social and activity programme with a wide variety of daily activities. The activity team work hard to offer a wide range of stimulating activities that are both engaging and fun, with something for everyone.

Centrally located in a convenient and accessible area of Dorking with excellent transport links, the home is well connected for both local journeys and travelling further afield with Dorking train station less than half a mile away.

Care Provided by Deepdene Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1754
  • Self-Funded Nursing Dementia Care: from £1854

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

The price(s) shown are provided by the care home. Contact Deepdene Care Centre for full pricing details and T&Cs.

Contact Deepdene Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Deepdene Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mohamed Awais Baluch (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • No restrictions

Parking

  • Very limited parking available onsite

9.9

Deepdene Care Centre has a Review Score of 9.9 (9.936) out of 10, based on 30 reviews in the last 2 years.
Over all time Deepdene Care Centre has 123 reviews.

Overall Experience
  • 91
  • 31
  • 1
  • 0
  • 0
Date Published
  • 123
  • 6
  • 16
  • 30
  • 93
Reviewer Connection to Deepdene Care Centre
  • 39
  • 26
  • 12
  • 10
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 123, showing 121-123
Review from Bernie (Great-Niece of Resident) published on 14 March 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
There is a lovely atmosphere in the home. There are new staff who along with current staff are very caring, supportive and have an understanding of the needs of the residents. We feel confident that if we have any concerns about the health or well being of our relatives, we can bring them to the attention
of the staff knowing that they will be quickly addressed.
The new manager has an excellent understanding of the residents and their needs and has created a much improved atmosphere.
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Review from Frances B (Daughter of Resident) published on 14 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Deepdene helped us when we were at our lowest point and other care homes wouldn't take Dad. Since he went there in January we have seen a marked improvement in his behaviour as the staff know how to treat him. He is always clean and well cared for. The food is lovely, all cooked on site and home is
very clean. Most importantly the staff are caring and professional. We can visit when and as often as we like and have never had any serious concerns. I would highly recommend Deepdene
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Review from Mary G (Wife of Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a family we were having difficulties finding a suitable home for my husband. We are all so happy that we found Deepdene. The home is run with great professionalism. The staff are caring. Activities are provided daily to stimulate the residents. Food is home cooked and nourishing. Residents who cannot
feed themselves are fed and given drinks. The GP visits weekly. My husband is always clean and has settles well in his new home.
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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Deepdene Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.936 for Deepdene Care Centre is calculated as follows: ( (320 Excellents x 5) + (22 Goods x 4) ) ÷ 342 Ratings = 4.936
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Deepdene Care Centre is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Feb 2025

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (11)

Mohamed Awais

Mohamed Awais Baluch

Job Title: Home Manager Joined: 2026

Awais has recently transferred from Furze Hill Lodge and brings a great deal of experience in the care sector to the team at Deepdene.


He began his career as a carer around 10 years ago, and progressed to become a Home Manager, which he says has given him a strong understanding of person-centred care and the importance of supporting everyone in the home, whether they are residents, families or staff.


He is passionate about creating a warm, welcoming environment where residents feel truly at home, and staff feel valued as part of the team.


Born in Manchester and raised in London, Awais now lives in Surrey with his family. He spends time away from work with his two children, who keep him both busy and, he says, "fill his time with joy".

Mirela

Mirela Tudor

Job Title: Deputy Home Manager Joined: 2014

Mirela has worked in Deepdene for the past 11 years, starting as a Trainee Nurse and progressing her career to Unit Manager, Clinical Lead and now Deputy Home Manager.
She says that working at Deepdene has been a rewarding experience for her, offering daily opportunities to learn and grow, especially from the people that live with us. She is genuinely proud to work alongside the rest of the Deepdene team.

Sharon

Sharon Wood

Job Title: Hospitality Services Manager Joined: 2021

Sharon has spent her career working in customer service and hospitality roles within the NHS and the private care sector.
She joined the team at Deepdene in 2021, and she is passionate about creating a welcoming environment in the home. Sharon enjoys working closely with the care and lifestyle teams to ensuire that everyone who lives with us feels comfortable, valued and celebrated in every way.
Outside of work, Sharon has a keen interest in arts and crafts, which she says helps her bring an artistic flair to the home and helping create vibrant, engaging spaces for the residents.

Alison

Alison Corpez

Job Title: Home Receptionist Joined: 2022

Ali has been part of the Deepdene team sicne 2022 after working at a primary school for 15 years.
She is our 'front of house', welcoming new residents, relatives and visitors.
She says the best part of her role is that every day is different, making the home an interesting and fun place to work.
Outside of work, Ali enjoys going to the cinema, theatre, reading a good book and playing badminton.

Maria

Maria McAlister

Job Title: Home Business Administrator Joined: 2021

Maria is the fantastic Business Administrator at Deepdene and has been part of the team for almost 5 years.
She says the role has been both fulfilling and transformative, allowing her to contribute meaningfully to the organisation whilst maintaining a healthy work-life balance. She feels the role empowers her to excel professionally, offering the best service possible to the people who live with us and their families.
Maria says it is a privilege to work with such an outstanding team.

Stephanie

Stephanie Large

Job Title: Lifestyle Co-ordinator Joined: 2025

Stephanie joined the team at Deepdene this year after a big career change, having previously spent 10 years in Customer Service.
She says she loves bring a people-first approach to everything she does. Stephanie enjoys building genuine relationships with the residetns, and sharing moments of mutual understanding, laughter and trust. Always first in line for a fancy dress costume and encouraging the people that live with us to explore their interests and discover new ones.
Outside of work, Stephanie enjoys a good book, musical theatre and spending time in nature.

Mandy

Mandy Brown

Job Title: Lifestyle Co-ordinator Joined: 2021

Mandy has been at Deepdene for 4 years, starting as a Hairdresser, which is her passion, and then progressed to Lifestyle Co-ordinator,
She brings her skills to the Pamper Club, which she says is the highlight of her week, where she feels she can make sure everyone has moments where they feel special and loved. Mandy also loves bringing out her creative side at regular Arts and Crafts sessions.

Platon

Platon Ramai

Job Title: Head Chef Joined: 2021

Platon is our Head Chef at Deepdene and he says he absolutely loves his job.
His passion is cooking delicious meals for the residents, and is always looking for ways to improve the menu, alongside his team, so they can offer the best service possible.
When he is not in the kitchen, Platon enjoys relaxing with music, enjoying a fishing adventure or cheering on his favourite football team.

Liviu

Liviu Sofia

Job Title: Assistant Chef Joined: 2025

Liviu joined the team at Deepdene in early 2025, and has been honing his culinary skills for 20 years. He says he cannot imagine doing any other job as he loves creating tasty meals for people to enjoy.
Outside of work, Liviu enjoys watching a good movie, jamming out to some music, working out or taking a long stroll around town.

Czaba

Czaba Domokos

Job Title: Catering Assistant Joined: 2024

Czaba is part of our fantastic catering team, and is dedicated to enhancing the dining experience for the people that live with us.
He is passionate about finding new ways to improve the catering services at Deepdene and contribute to the family feel.
When not in work, Czaba finds that his time spent hiking in nature helps recharge and give a fresh perspective to his work.

Richard

Richard Barton

Job Title: Maintenance Operative Joined: 2005

Richard has been the Maintenance Operative at Deepdene for 20 years and has enjoyed every moment of it.
His favourite part of the job is the change to interact with the amazing people living at Deepdene each day. He says that helping create a safe and welcoming environment for everyone makes his role feel rewarding and valued.
When not at work, Richard enjoys watching films, listening to music and exploring new places within the UK and further afield.

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