Barchester Epsom Beaumont Care Home

20/22 Church Street, Epsom KT17 4QB

Barchester Epsom Beaumont Care Home, Epsom, Surrey
Barchester Epsom Beaumont Care Home, Epsom, Surrey
Barchester Epsom Beaumont Care Home, Epsom, Surrey

Barchester Epsom Beaumont makes the most of pleasant grounds and a versatile interior, in a Grade II listed building, to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Group: Barchester Healthcare Ltd

Person in charge: Zsolt Borbely (General Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 55 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Down Syndrome • Epilepsy • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Spanish; Castilian, Portuguese

Single Rooms: 55

Rooms with ensuite WC: 55

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Own parking on site for visitors and guests to Epsom Beaumont.

Latest Care Quality Commission* Report on Barchester Epsom Beaumont Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 12 Feb 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

8.9 Barchester Epsom Beaumont Care Home has a Review Score of 8.9 (8.883)

The Review Score of 8.9 (maximum of 10) for Barchester Epsom Beaumont Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Barchester Epsom Beaumont Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.428 for Barchester Epsom Beaumont Care Home is calculated as follows: ( (105 Excellents x 5) + (60 Goods x 4) + (19 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 187 Ratings = 4.428

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.455 Points relating to the number of positive Reviews for Barchester Epsom Beaumont Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11 positive Reviews (55 registered maximum number of service users ÷ 5). 5 Reviews ÷ 11 Target = 0.455

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Epsom Beaumont Care Home?

  • Extremely LIKELY
    12
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    2
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Epsom Beaumont Care Home

  • Daughter of Resident/Service User
    7
  • Husband of Resident/Service User
    4
  • Son of Resident/Service User
    3
  • Partner of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

I have had a difficult month of stress and worry.
I have found the care and nursing staff very understanding and patient with me, and helpful to my wife.
In particular, the home manager has been ready to listen to my problems and understand my request regarding care of my wife.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Beaumont is a very well run, lovely house and garden. My wife has been shown dignity and care by all the staff. The food is excellent, rooms are nice and general care is great. I would recommend the home to any person that asks me.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father is as happy as he will be anywhere in the small, friendly dementia unit here, for the past six months, having moved from Beaumont in Reigate.
Food quality is average, but he is encouraged to eat. Cleanliness of dining area could be improved, especially the floors between meals. Activities/entertainments for the unit are lacking, T.V. is permanently on with residents ignoring it.
Maybe music would be an alternative.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Neither Unlikely or Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Carers are friendly and interact with Dad.

I would like more activities - they take place but are not very interactive for Dad - would like more day trips.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has been here a few days on respite care. She has been well looked after by friendly staff.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Everybody from manager down to all staff have been considerate and understanding, especially when we were making the decision on which home to use for my father. I wouldn't hesitate to recommend Epsom Beaumont to anybody.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum has dementia and has been a resident in the Epsom Beaumont Care Home for 4 and a half years. Whenever I visit she is clean and nicely dressed. I know she is included in all the activities her 90 years allow she eats well and enjoys the food. The chef made her a beautiful cake for her 90th birthday. The staff are all lovely - very professional - keep me up to date when I visit. I think I am very lucky to have mum in such a lovely clean, friendly caring home.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home is set in a beautiful residential garden which provides a pleasant view for all. The staff displayed immense patience and kindness to everyone including ourselves with boisterous grandchildren and pets. The home was always clean, fresh and tidy and we were always treated hospitably.

Facilities: Doorways in lifts are confined and tight for stretchers and wheelchairs. Jubilee suite too far from kitchen and food was delivered too early. Soggy chips created in transit and tepid soup. However; quality of food was good and colourful.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother stayed at The Epsom Beaumont Care Home - run by Barchester Healthcare, for a period of two weeks following a disastrous hospital stay. The care and support she received at the home was excellent and put her back on the road to recovery.
Everyone from the general manager to the domestic staff, treated my mother with genuine kindness and respect. The nursing staff went over and above their duty in ensuring my mothers wound healed properly, as on admission this was cause for concern - would also like to thank the physiotherapist who was fantastic in getting mum on her feet.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The standard of care is mixed - sometimes very good but not consistently so. There doesn't seem to be a system to ensure mother's hearing aids and teeth are put in, in the morning and taken out at bedtime each day. More activities and stimulation is needed than sitting in her room all day. I'd like more regular information on her health, especially if the GP has been.
The home is open and welcoming. Carers are kind and tolerant and take care of the residents.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Neither Unlikely or Likely

Average Rating: 

 2.9 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Over the last six years the Beaumont has steadily improved. There have been four managers in that time. The present one has made a very good impact and now have, I believe dedicated carers and nurses. The hospitality is very good, the chefs are very good providing a good menu. The nursing staff are very attentive and always all staff are anxious to please. The rooms are kept very clean, overall I am very satisfied with the way they care for my husband and are always ready to respond to requests.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Generally speaking we are very happy with the home (care, food and communication).

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I chose the Epsom Beaumont because it offers high quality care and is close to where I live. This enables me to visit my mother frequently. The home is a very calm and welcoming environment and all the staff are exceptionally kind and caring towards my mother. They treat her as an individual and are very attentive to her needs. The nursing care is good and I am confident that she is safe and well cared for. Relatives and visitors are made very welcome.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Thank you so much for taking such excellent care of our mother whilst she was at Beaumont Epsom. Before she arrived here, she was visited at hospital by senior management which was very impressive and thoughtful. She has been very happy at Beaumont and told us how kind the carers and nurses have been to her. Her every need was catered for in detail, particularly her personal care. She was able to eat in her bedroom and was looking forward to being well enough to go to the dining room. Sadly she became too ill too soon. We cannot recommend Beaumont Epsom highly enough. Thank you.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good care provided. Staff are really good. Always friendly and helpful to me and my partner. Food is good but sometimes could be served hotter and quicker.

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Presence very helpful, considerate and warm, a most pleasing and attractive personality. I am very pleased indeed with the help and kindness always offered

How likely would you be to recommend Barchester Epsom Beaumont Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Barchester Epsom Beaumont Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Graham

Graham Allen

Job Title: General Manager

Joined: 2015

Description:

As the General Manager of Epsom Beaumont Care Home, I am committed and dedicated to the delivery of quality care for all residents in the home through a person-centred approach. I lead an experienced and established care & nursing team and together we work closely to offer a positive and enriching lived experience. I have a wealth of experience in healthcare management in the private sector in both the UK and South Africa.

Val

Val Garrett

Job Title: Administrator

Description:

I have been at Epsom Beaumont for 14 years and am now considered part of the fixtures and fittings. I have an NVQ Level 3 in Administration through the Barchester Business School and am responsible for the day to day administration for the smooth running of the home. I enjoy meeting the residents and their families and developing these relationships. I thoroughly enjoy working within the care home environment and find it most rewarding. My love for reading has been a huge help in supporting my teenage daughters in their studies and I am a local resident in Epsom and have been for most of my life.

Heather

Heather Mollet

Job Title: Admin Assistant

Joined: 2006

Description:

I have been a member of the team here at Epsom Beaumont for many years and thoroughly enjoy my front of house role in not only supporting the management team but in welcoming and greeting all visitors to the home. Building relationships with familiies, friends and our residents ensures my days are fullfilled and varied.

Kumar

Kumar Sewdatnarine

Job Title: Head of Maintenance

Description:

I am responsible for ensuring the property is safe and adheres to the health and safety law. I will ensure the building is well maintained and everything is working to our residents requirements

No image found

Ashwin Rakesh

Job Title: Head Chef

Description:

I was lucky enough to come through Barchesters Chef academy. My aim is to provide nutritionally balanced, tasty meals that are presented to a high standard.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Epsom Beaumont Care Home