Barchester Epsom Beaumont Care Home

I have always had a very nice experience when I visit my husband at the Beaumont. He seems very comfortable and is well looked after. He always mentions how all the staff are very friendly to him. I also realise they are very kind to me.

Well done everyone!

Lovely staff, location, and service. Every member of the staff is very kind. thoughtful and knowledgeable. Nothing is too much when we ask for help or advice. Thank you!

Excellent care.

Fantastic care home. They go over and beyond my expectations. Can't fault them at all. Great communication at all times. My Nan is very happy here.

Today was my first visit during Covid-19. The staff is lovely. Mum was on good form. My first impressions were:- Staff: professional, kind, attentive. Surroundings: clean, smart, and welcoming. I would give this home 10/10 on my first impression. I can not comment on the rooms (bedrooms) as I have not seen them but the areas I have seen I am very impressed with. I have marked the areas I have knowledge about. I am happy with the care my Mum is receiving.

My mother was very well looked after, by the care team. The home has a nice homely feel and I can recommend this to anyone. She was in the home for over three years and got best care we could expect. The home is clean, organised and the team is very approachable.

My first experience of care homes was at another home. My second was here, at Epsom Beaumont. Before I arrived at Barchester, I formed a strong opinion in that I will not be staying at a nursing home. However, upon my arrival, I have had many good experiences that have completely shifted my perspective. I love it here. I adore it. Especially amidst lockdown situations, all the staff have been absolutely brilliant.

It is very reassuring to know that Mum is being so well cared for in such difficult times. She speaks very highly of the exceptionally kind staff and is unable to nominate anyone for an award as they are all so good.

On discharge from the hospital following a fall and breaking her hip, the hospital said our friend must go to a care home as she is unable to look after herself anymore. We visited various homes in the area and the surrounding area to find one that would be most suitable for our friend and would enable us to visit her. Epsom Beaumont Care Home seemed to tick all the boxes we were looking for to ensure she would be happy. We definitely made the right choice as the staff and activities are all very, very good, and the home's atmosphere is such that all the residents settle in well and do like it; our friend does too. We have no hesitation in recommending it as it has met all our expectations and the management ensure newsletters and updates regularly, which are excellent to keep in contact.

We are so grateful that we found this care home.

She suffers from Vascular dementia and this condition is very well taken care of as well as all of her needs.

The care home is extremely well presented and always very welcoming, clean, and tidy. My mother's room is of an extremely high standard and has all she needs and is just like a home from home.

The staff at the home are always welcoming of any visitors and cannot do enough for you to make sure you feel comfortable while visiting.

During the lock-down period, We have not been allowed to visit the home due to safety reasons. The home has ensured that I have received a face-time call most days to keep me and mum in touch and to ensure she is okay.

I cannot praise the home and staff highly enough and would recommend the home to anyone.

Fine. We are fed every day and have a choice of food. We walk around a large garden and looked after very well.

It would be nice if more outside trips could be organised for residents although I appreciate this can be a logistical challenge. Because part of the home is Grade 2 listed (which means it looks lovely) updating and maintaining can be a challenge.

I can't express and thank the staff enough for how great this home has been. All the staff are amazing, making sure my needs and wishes are met as well as my mother's. They make us feel at home and welcome all our requests. There are always activities happening which I am invited to as well as my mum. So a big thank you to everyone.

Staff very helpful. Could do with a small shop for toiletries etc.

My father in the home was looked after really well, I want to thank you, the care team and management, who always want do anything to please my dad who could be difficult with his likes and dislikes. The head chef made him special Indian meals which he loved very much, he passed away in the home and I am so grateful to the Epsom team for taking care of my dad in such a pleasant way.

My mother is a resident here, the carers are fabulous, I cannot fault them. However, as for management, that is completely different. All I will say is be mindful of how you talk to the general manager in particular, he is aggressive and does not mix his words. Walking into the care home, it looks fabulous here, but please if you leave a loved one as a resident here, look beyond the first floor and explore the building as a whole.

I stayed at Epsom Beaumont for several days and I was quite nervous but I settled in really well with the staff giving me a warm welcome and being greeted by the manager. The food was really nice and the garden there is extraordinarily beautiful. There were always activities to do in the garden as well!

Inspiring, caring, empathetic staff with a great atmosphere, surroundings and space with a great activities coordinator that my mum loves. It all really makes a big difference in my mum's health and fitness.