Barchester Epsom Beaumont Care Home

20/22 Church Street, Epsom KT17 4QB
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9.7 102 Reviews
  • Barchester Epsom Beaumont Care Home, Epsom
Barchester Epsom Beaumont makes the most of pleasant grounds and a versatile interior, in a Grade II listed building, to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1946
  • Self-Funded Residential Dementia Care: from £1946
  • Self-Funded Nursing Care: from £1946
  • Self-Funded Nursing Dementia Care: from £1946
  • RESPITE Self-Funded Residential Care: from £1946
  • RESPITE Self-Funded Residential Dementia Care: from £1946
  • RESPITE Self-Funded Nursing Care: from £1946
  • RESPITE Self-Funded Nursing Dementia Care: from £1946

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Epsom Beaumont Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Ervin Gergely (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Visitor welcome at any time

Parking

  • Own parking on site for visitors and guests to Epsom Beaumont.

Barchester Epsom Beaumont Care Home Reviews (102)

9.7

Barchester Epsom Beaumont Care Home has a Review Score of 9.7 (9.747) out of 10, based on 30 reviews in the last 2 years.
Over all time Barchester Epsom Beaumont Care Home has 102 reviews.

Overall Experience
  • 70
  • 27
  • 4
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  • 1
Date Published
  • 102
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Reviewer Connection to Barchester Epsom Beaumont Care Home
  • 29
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  • 1
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Total of 102, showing 81-100
Review from Maureen H (Wife of Resident) published on 27 November 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Service is disappointing. Carers don't always listen to you, time waiting for commode is not good. But, since a new manager has been here, things have improved, she takes time to talk to you and acts on what she has been told.
Reply from Mark Chakravarti, General Manager at Barchester Epsom Beaumont Care Home

Thank you so much for taking the time to review our services at Epsom Beaumont. We are delighted to hear the positive changes you have witnessed. We will keep working hard to ensure this is on-going and your feedback is greatly appreciated and vital in helping us to make improvements.

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Review from Chris M (Son of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Beaumont for a month during which time the care she received was excellent, with all staff very polite and caring.
Nothing seemed to be too much trouble for them and they were always available to answer any questions.
The whole feel of Beaumont was good from the moment you walked
in the door.
I would have no problems in recommending Beaumont to any of my family or friends.
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Review from V H (Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since being transferred from hospital to this nursing home my mother's health has improved beyond belief. The staff are very kind and have formed a relationship with my mother after only a few weeks.
Today for the first time, I had a real conversation with her ending by saying.
"I like it here" what
more can I wish for.
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Review from Christina K (Respite Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I went for 2 weeks trial period in order to know what living there was like, in case I had a fall (I am 91) and needed to go into care at short notice, possibly after a fall, as I am 91 years of age. I found the stay very pleasant and particularly enjoyed the large gardens (being January, this meant
several walks around the garden where there were sufficient paths and seats to do this. It would be even better in summer).
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Review from Philippa S (Daughter of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care very good. Staff considerate, kind and efficient. Management has good overall view. Company is unethical in its practice.
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Review from Nina O (Resident) published on 9 April 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Room kept nice and clean, staff generally friendly.
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Review from Peter L (Husband of Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a difficult month of stress and worry.
I have found the care and nursing staff very understanding and patient with me, and helpful to my wife.
In particular, the home manager has been ready to listen to my problems and understand my request regarding care of my wife.
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Review from Ken H (Husband of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Beaumont is a very well run, lovely house and garden. My wife has been shown dignity and care by all the staff. The food is excellent, rooms are nice and general care is great. I would recommend the home to any person that asks me.
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Review from C N (Daughter of Resident) published on 1 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is as happy as he will be anywhere in the small, friendly dementia unit here, for the past six months, having moved from Beaumont in Reigate.
Food quality is average, but he is encouraged to eat. Cleanliness of dining area could be improved, especially the floors between meals. Activities/entertainments
for the unit are lacking, T.V. is permanently on with residents ignoring it.
Maybe music would be an alternative.
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Review from R S (Daughter of Resident) published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are friendly and interact with Dad.


I would like more activities - they take place but are not very interactive for Dad - would like more day trips.

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Review from Peter D (Husband of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been here a few days on respite care. She has been well looked after by friendly staff.
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Review from P W (Son of Resident) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody from manager down to all staff have been considerate and understanding, especially when we were making the decision on which home to use for my father. I wouldn't hesitate to recommend Epsom Beaumont to anybody.
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Review from H B (Daughter of Resident) published on 30 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has dementia and has been a resident in the Epsom Beaumont Care Home for 4 and a half years. Whenever I visit she is clean and nicely dressed. I know she is included in all the activities her 90 years allow she eats well and enjoys the food. The chef made her a beautiful cake for her 90th birthday.
The staff are all lovely - very professional - keep me up to date when I visit. I think I am very lucky to have mum in such a lovely clean, friendly caring home.
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Review from Geoffrey D (Son of Resident) published on 12 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is set in a beautiful residential garden which provides a pleasant view for all. The staff displayed immense patience and kindness to everyone including ourselves with boisterous grandchildren and pets. The home was always clean, fresh and tidy and we were always treated hospitably.


Facilities:

Doorways in lifts are confined and tight for stretchers and wheelchairs. Jubilee suite too far from kitchen and food was delivered too early. Soggy chips created in transit and tepid soup. However; quality of food was good and colourful.
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Review from Jayne H (Daughter of Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother stayed at The Epsom Beaumont Care Home - run by Barchester Healthcare, for a period of two weeks following a disastrous hospital stay. The care and support she received at the home was excellent and put her back on the road to recovery.
Everyone from the general manager to the domestic staff,
treated my mother with genuine kindness and respect. The nursing staff went over and above their duty in ensuring my mothers wound healed properly, as on admission this was cause for concern - would also like to thank the physiotherapist who was fantastic in getting mum on her feet.
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Review from Yvette B (Daughter of Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The standard of care is mixed - sometimes very good but not consistently so. There doesn't seem to be a system to ensure mother's hearing aids and teeth are put in, in the morning and taken out at bedtime each day. More activities and stimulation is needed than sitting in her room all day. I'd like
more regular information on her health, especially if the GP has been.
The home is open and welcoming. Carers are kind and tolerant and take care of the residents.
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Review from Jeanette G (Wife of Resident) published on 22 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Over the last six years the Beaumont has steadily improved. There have been four managers in that time. The present one has made a very good impact and now have, I believe dedicated carers and nurses. The hospitality is very good, the chefs are very good providing a good menu. The nursing staff are
very attentive and always all staff are anxious to please. The rooms are kept very clean, overall I am very satisfied with the way they care for my husband and are always ready to respond to requests.
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Review from Franco V (Son of Resident) published on 5 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally speaking we are very happy with the home (care, food and communication).
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Review from Sandra S (Daughter of Resident) published on 25 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I chose the Epsom Beaumont because it offers high quality care and is close to where I live. This enables me to visit my mother frequently. The home is a very calm and welcoming environment and all the staff are exceptionally kind and caring towards my mother. They treat her as an individual and are
very attentive to her needs. The nursing care is good and I am confident that she is safe and well cared for. Relatives and visitors are made very welcome.
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Review from F A (Daughter of Resident) published on 24 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for taking such excellent care of our mother whilst she was at Beaumont Epsom. Before she arrived here, she was visited at hospital by senior management which was very impressive and thoughtful. She has been very happy at Beaumont and told us how kind the carers and nurses have been
to her. Her every need was catered for in detail, particularly her personal care. She was able to eat in her bedroom and was looking forward to being well enough to go to the dining room. Sadly she became too ill too soon. We cannot recommend Beaumont Epsom highly enough. Thank you.
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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Barchester Epsom Beaumont Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.747 for Barchester Epsom Beaumont Care Home is calculated as follows: ( (268 Excellents x 5) + (79 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 352 Ratings = 4.747
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Epsom Beaumont Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (51)

Meet the Team (6)

Ervin

Ervin Gergely

Job Title: General manager Joined: 2025

My name is Ervin Gergely , and I am honoured to introduce myself as General Manager of Epsom Beaumont.
With 10 years of experience in healthcare, my passion has always been creating a warm, supportive, and high-quality environment for residents, staff, and families alike.
My goal is to ensure that Epsom Beaumont continues to be a place where residents receive excellent care, staff feel valued, and families have peace of mind.

Marialeth

Marialeth Corynoy

Job Title: Nurse Joined: 2024

Hi, my name is Maria and I am one of the nurses at Epsom Beaumont Care Home.

Anthony

Anthony Ogbuewu

Job Title: Care Assistant Joined: 2024

Hi, I am Anthony. I am a carer at Epsom Beaumont Care Home. I have vast experience in caring. I find joy in delivering the best standard of care to the residents.

Louisa

Louisa Capaldi

Job Title: Activities coordinator Joined: 2022

I always said when I started working I wanted to have a rewarding job that puts a smile on people’s faces and makes their day just that little bit brighter!


I started working in the care sector as a hospitality Assistant, and then became a carer and then the activities coordinator. I really enjoy getting the residents up and moving, and getting active.
I enjoy learning new things about the residents and doing meaningful activities with them that they enjoy and benefit from.

Amanda

Amanda Dixon

Job Title: Admin Assistant Joined: 2024

Hi, my name is Amanda, I am the admin assistant at Epsom Beaumont Care Home. I look after the front of the house and I am always very approachable and happy to help, so always feel free to come and have a chat.

Rostom

Rostom Abidi

Job Title: Head Chef Joined: 2023

My name is Rostom Abidi
I joined Barchester in 2021 at Wimbledon Queens Court and have recently joined the team here at Epsom Beaumont.
I particularly enjoy baking and decorating cakes. I am passionate about providing good quality restaurant standard food for our residents.

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