
All the staff are very caring and friendly and there is good communicationA S(Wife of Resident/Service User)



All the staff are very caring and friendly and there is good communicationA S(Wife of Resident/Service User)



Jubilee House, based just off the high street in Godalming, is a purpose-built care home offering expert care for older people, including those living with Alzheimer's and other forms of dementia.
The home features an array of communal spaces and beautiful gardens, perfect for catching up with loved ones and adding to the friendly feel of the care home. All bedrooms at Jubilee House are equipped with a basin and toilet,...
Care Provided by Jubilee House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Jubilee House for full pricing details and T&Cs.
Contact Jubilee House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Nealsen Veerasawmy(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 1
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (48)
Jubilee House Reviews (74)
Jubilee House has a Review Score of 9.9 (9.893) out of 10, based on 22 reviews in the last 2 years.
Over all time Jubilee House has 74 reviews.
Great place,friendly and compassionate staff with some excellent facilities. This home does in fact feel like a home I would recommend if asked if freinds and family asked me in regards to their loved ones
At Jubilee House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I have been visiting Serena for the past 4 and a half years. When she went into residential care my wife and I , understandably, has concerns about her welfare in a Care Home. After our first visit to Jubilee House, we had no concerns whatever. I believe that for some Care Home Carers, it is just a job to them. For the whole team at Jubilee, I believe their work is a "calling" and a natural vocation for their true feelings of proper care for the Residents. I have never heard a raised voice, a note of frustration or sense of annoyance towards any of the those in their care. What I have seen is total love and commitment towards the residents. I also know that the Carers frequently buy presents out of their own money for the Residents on their birthdays. The social side of Jubilee House is outstanding with frequent, and often, events arranged that are incredible and must surely raise the spirit of those that can appreciate it. My wife and I cannot thank everyone at Jubilee enough.
At Jubilee House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My Sister has been at Jubilee House for some time. I see her frequently and she has always been well presented, and always has a smile on her face which, in my opinion, is due to the staff and the good care she receives. There is always a very happy atmosphere from the moment of entering the front door, where you are treated like a friend by all the dedicated staff, which radiates throughout Jubilee House. Everywhere is always clean, tidy and well maintained, as is all areas, inside and out. There is always, on a daily basis, activities for the residents, whether cooking, exercises, gardening, mobility and many other. I, as her sister, are always informed and kept up to date of matters relating to her health and wellbeing. I will always be happy to, and have, recommended Jubilee House to others. I cannot praise Jubilee House high enough for all they have done and do for my Sister and all of the other residents that need their care and support.
At Jubilee House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mother was admitted to Jubilee House 18 months ago, when it became to much for us to look after her at home. It made it a bit easier for her as she had had two weeks there the year before. The staff were so welcoming and she settled quite quickly. To begin with she would stay in her room and watch TV but after a few months of encouragement from the staff she started taken part in many activities. Unfortunately she had a stroke and is now nursed in bed. But still some activities are brough to her bedside. I cannot give the staff enough praise for the work they do, from the nurses carers, domestic and reception workers. Sometimes meals are a problems, not wanting to eat. She gets encouragement from the staff. I have recommended other families to Jubilee House. Thank you for looking after her so well. The family appreciate every thing you do for her.
At Jubilee House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I have been visiting Jubilee House weekly for a year with my therapy dog. The residents are treated with kindness and respect and their dignity is always maintained. With imaginative activities and delicious food. I would thoroughly recommend.
Hi Linda thank you very much for taking the time to leave us feedback about your experience.
At Jubilee House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
The atmosphere is vibrant, fun and extremely kind. The staff are exceptional and loving. There is a lot of home made food on offer at most meals and always an extra choice of fresh sandwiches for supper. Jubilee House feels like home.
At Jubilee House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I am truly grateful to all the team at Jubilee House for looking after all of us so well
At Jubilee House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Jubilee House has been absolutely wonderful in making my mother-in-law feel welcomed, safe, and comfortable from the very beginning. The staff are incredibly kind, encouraging, and genuinely engaging, taking the time to support her and make her feel at home. She has been very well looked after, and the level of care and attention they provide is truly reassuring. As a family, it has given us real peace of mind knowing she is in such a caring and supportive environment. We are very grateful for everything they do
At Jubilee House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Words can't describe how grateful we are to the Team at Jubilee House for having welcomed my father in law and us into their family, we are eternally grateful.
At Jubilee House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
It is a pleasure to have him in the home. See you soon!
All the staff are very caring and friendly and there is good communication. There are regular activities and events to keep the residents entertained and stimulated. Families are welcome to visit and always receive a friendly greeting and encouraged to join in activities. We feel very happy that our relative is being cared for so well in such a lovely atmosphere.
At Jubilee House Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
A wonderful place for my father to live. The staff are fantastic and genuinely care for the residents. The food is excellent and plentiful and the special occasion cakes are amazing. There are always plenty of activities and families are encouraged to join in with the residents especially on special occasions.
3 months into my mother-in-law's stay here at Jubilee House, she is a changed person. Thank you, Jubilee, for your kindness towards her. Your activities are amazing and nice for the relations of the families to join in too
My wife moved into full time care at Jubilee House in mid-May and has begun to settle in really well. Inevitably the major change of leaving home was very disruptive to her but the friendly and professional Jubilee House team took it all in their stride and she is now much more cheerful and making friends among both the staff and her fellow residents. I was very impressed that, with involvement of the local surgery, they immediately set about reviewing and adjusting her medication to ensure that she had the best combination possible. This inevitably takes time but is already showing results. I love the way that Jubilee House encourages the involvement of friends and relatives which makes it easy to observe just how well the whole organisation operates. At a recent party to which I was invited, it was a delight to see how all the staff focussed on the enjoyment and involvement of the residents. Jubilee House richly deserves its many 'Outstanding' ratings.
My husband has been here for a fortnight and has been very happy, so I am happy too. The manager and staff are very nice. What more is there to say! Will definitely come back for more respite.
Very nice home. Husband very well looked after.
Many many thanks.
Staff are always willing to engage and talk to me about my sister. All staff know who she is. I am regularly (weekly) updated with my sister's progress and anything that comes up in between I am notified straight away. There is always a welcome and immediate access to my sister no matter when I turn up. I am always impressed with the care every member of staff takes.
A home away from home. As soon as I got inside the care home I felt like home. The manager was there in troubled times for my family offering his support and kindness. The team is very supportive and kind with a friendly approach
Needed emergency care and Jubilee House helped, they came and assessed the situation had a room and was able to take my family member the next day. I was happy with the service and have been happy with the care and compassion the whole family have received. We are kept informed and can visit whenever we like and can also take family memeber out into the community.
She had mild dementia and the care she was given was excellent.
I would recommend Jubilee House to anyone with a family member needing safe care in old age.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 April 2024Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Jubilee House.
Meet the Team (1)

After moving to England in 2008 I started work as a Carer for Care UK. The company offered a platform to deliver outstanding and person-centred care, alongside career progression opportunities.
I started as a Care Assistant, before working my way up first as a Team Leader, before doing my nursing training and becoming a Clinical Lead, Deputy Manager, before taking over as Home Manager.
My favourite part of each day is getting to spend time with the residents, chatting and having a laugh. Also, working with the other colleagues as a team towards a goal and being able to achieve it.
The support is available within Care UK and I thoroughly enjoy being a Home Manager.
Frequently Asked Questions about Jubilee House
What types of Care is Jubilee House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Jubilee House have?
There are 48 Single Rooms.
What are the Facilities & Services at Jubilee House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Jubilee House to the centre of Godalming?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jubilee House to verify any information. View our terms and conditions. Jubilee House has an Enhanced Service -more info.