Jubilee House

Great place,friendly and compassionate staff with some excellent facilities. This home does in fact feel like a home I would recommend if asked if freinds and family asked me in regards to their loved ones

I have been visiting Serena for the past 4 and a half years. When she went into residential care my wife and I , understandably, has concerns about her welfare in a Care Home. After our first visit to Jubilee House, we had no concerns whatever. I believe that for some Care Home Carers, it is just a job to them. For the whole team at Jubilee, I believe their work is a "calling" and a natural vocation for their true feelings of proper care for the Residents. I have never heard a raised voice, a note of frustration or sense of annoyance towards any of the those in their care. What I have seen is total love and commitment towards the residents. I also know that the Carers frequently buy presents out of their own money for the Residents on their birthdays. The social side of Jubilee House is outstanding with frequent, and often, events arranged that are incredible and must surely raise the spirit of those that can appreciate it. My wife and I cannot thank everyone at Jubilee enough.

My Sister has been at Jubilee House for some time. I see her frequently and she has always been well presented, and always has a smile on her face which, in my opinion, is due to the staff and the good care she receives. There is always a very happy atmosphere from the moment of entering the front door, where you are treated like a friend by all the dedicated staff, which radiates throughout Jubilee House. Everywhere is always clean, tidy and well maintained, as is all areas, inside and out. There is always, on a daily basis, activities for the residents, whether cooking, exercises, gardening, mobility and many other. I, as her sister, are always informed and kept up to date of matters relating to her health and wellbeing. I will always be happy to, and have, recommended Jubilee House to others. I cannot praise Jubilee House high enough for all they have done and do for my Sister and all of the other residents that need their care and support.

My mother was admitted to Jubilee House 18 months ago, when it became to much for us to look after her at home. It made it a bit easier for her as she had had two weeks there the year before. The staff were so welcoming and she settled quite quickly. To begin with she would stay in her room and watch TV but after a few months of encouragement from the staff she started taken part in many activities. Unfortunately she had a stroke and is now nursed in bed. But still some activities are brough to her bedside. I cannot give the staff enough praise for the work they do, from the nurses carers, domestic and reception workers. Sometimes meals are a problems, not wanting to eat. She gets encouragement from the staff. I have recommended other families to Jubilee House. Thank you for looking after her so well. The family appreciate every thing you do for her.

I have been visiting Jubilee House weekly for a year with my therapy dog. The residents are treated with kindness and respect and their dignity is always maintained. With imaginative activities and delicious food. I would thoroughly recommend.

The atmosphere is vibrant, fun and extremely kind. The staff are exceptional and loving. There is a lot of home made food on offer at most meals and always an extra choice of fresh sandwiches for supper. Jubilee House feels like home.

I am truly grateful to all the team at Jubilee House for looking after all of us so well

Jubilee House has been absolutely wonderful in making my mother-in-law feel welcomed, safe, and comfortable from the very beginning. The staff are incredibly kind, encouraging, and genuinely engaging, taking the time to support her and make her feel at home. She has been very well looked after, and the level of care and attention they provide is truly reassuring. As a family, it has given us real peace of mind knowing she is in such a caring and supportive environment. We are very grateful for everything they do

Words can't describe how grateful we are to the Team at Jubilee House for having welcomed my father in law and us into their family, we are eternally grateful.

All the staff are very caring and friendly and there is good communication. There are regular activities and events to keep the residents entertained and stimulated. Families are welcome to visit and always receive a friendly greeting and encouraged to join in activities. We feel very happy that our relative is being cared for so well in such a lovely atmosphere.

A wonderful place for my father to live. The staff are fantastic and genuinely care for the residents. The food is excellent and plentiful and the special occasion cakes are amazing. There are always plenty of activities and families are encouraged to join in with the residents especially on special occasions.

3 months into my mother-in-law's stay here at Jubilee House, she is a changed person. Thank you, Jubilee, for your kindness towards her. Your activities are amazing and nice for the relations of the families to join in too

My wife moved into full time care at Jubilee House in mid-May and has begun to settle in really well. Inevitably the major change of leaving home was very disruptive to her but the friendly and professional Jubilee House team took it all in their stride and she is now much more cheerful and making friends among both the staff and her fellow residents. I was very impressed that, with involvement of the local surgery, they immediately set about reviewing and adjusting her medication to ensure that she had the best combination possible. This inevitably takes time but is already showing results. I love the way that Jubilee House encourages the involvement of friends and relatives which makes it easy to observe just how well the whole organisation operates. At a recent party to which I was invited, it was a delight to see how all the staff focussed on the enjoyment and involvement of the residents. Jubilee House richly deserves its many 'Outstanding' ratings.

My husband has been here for a fortnight and has been very happy, so I am happy too. The manager and staff are very nice. What more is there to say! Will definitely come back for more respite.

Very nice home. Husband very well looked after.

Many many thanks.

Staff are always willing to engage and talk to me about my sister. All staff know who she is. I am regularly (weekly) updated with my sister's progress and anything that comes up in between I am notified straight away. There is always a welcome and immediate access to my sister no matter when I turn up. I am always impressed with the care every member of staff takes.

A home away from home. As soon as I got inside the care home I felt like home. The manager was there in troubled times for my family offering his support and kindness. The team is very supportive and kind with a friendly approach

Needed emergency care and Jubilee House helped, they came and assessed the situation had a room and was able to take my family member the next day. I was happy with the service and have been happy with the care and compassion the whole family have received. We are kept informed and can visit whenever we like and can also take family memeber out into the community.

I would recommend Jubilee House to anyone with a family member needing safe care in old age.