Jubilee House

I couldn't thank all the staff at Jubilee House enough and recommend them to prospective resident and their family.

My husband has been at Jubille House since December 15th 2021. He has settled and responded well to the very caring staff. Lockdown has made it quite difficult to visit him within the home, so sometimes we can only see him through his bedroom window. We are aware there may come a time when he does not recognise us, but at present, he is always so delighted t see us, for which we are grateful. The support to us from the staff has been excellent.

My husband has had an unfortunate experience in another care home for respite, which landed him in the hospital for over five weeks. He always had dementia, but now it is considered more advanced. With the way this current care home works, both he and I are more accepting of the situation, and I certainly realise it is the right place.

Good warm welcome and reassurance that my husband will be cared for in all his situations. With a good compassionate team.

My husband was well looked after and settled really well, the only reason for moving him was to be closer to the family.

Since my mother's illness had amplified she seems to be happier than the last days at home. She has settled and appears to be at peace.

Staff extremely helpful and friendly.

Dad was transferred to Jubilee House directly from the hospital as he was too ill to come home. Since arriving at Jubilee House, he has dramatically improved under their wonderful care. All of the staff are so friendly and caring. I am so pleased he is at Jubilee House.

I always receive a lovely welcome when I visit the nursing home. The nurses always ask if I would like a drink, which is excellent. It gives you that homely feeling. All the nurses and staff are very efficient, excellent and cheerful doing their work. Its an excellent and very efficient nursing home.

I am very glad that the hospital found a place at Jubilee House for my husband, who suffers from advanced dementia. I have found the staff compassionate and caring. They have been fully supportive of me at this difficult time. They have kept me informed of any changes to his care. The cleanliness is excellent.

Communication and support from the staff to me is very good and has been particularly so throughout the covid pandemic.

I have no problem in highly recommending Jubilee House as a first class care and nursing home.

Thank you all at Jubilee House.

I would have no hesitation in recommending Jubilee House to anyone who wants their relative cared for in a friendly, warm environment by people who really do love their job.

My mother-in-law has been a resident at Jubilee House for a year now. The care she receives is fantastic. The staff are a good team and are attentive to her needs. The atmosphere is warm and friendly. The accommodation is of a very high standard and is well laid out so the residents can access all the facilities. It is clean and well maintained. The catering is varied and popular! We get regular updates by phone or email on all medical issues. There is lots of entertainment and activities going on all the time. They are very understanding of dementia. Thank you Jubilee House.

The accommodation is clean and is helpfully set out with all rooms; bedrooms and common rooms along one corridor. The small quiet lounge is especially nice. Staff are always visible and helpful. Communal events and activities are well run and are good for residents. The enthusiasm of staff and their competence is clear to see. Only occasionally am I disappointed that my wifes glasses are not worn but have been left in her room - she needs her glasses. I am comfortable with the care and attention that my wife receives and that is important for me. She eats well and enjoys her food. Many thanks to all.

My mother recently moved to this home from another provider. I have been delighted with the care that has been provided to her. The staff and management have treated her with a genuine concern for her well being. The facilities are very good and she has settled in very well and appears to be as happy as could reasonably be expected from someone in her condition. I am so pleased I moved her to this excellent care home.

Jubilee House has always provided excellent and compassionate care for the past one and half years of my husbands residency. His dementia has just recently escalated and they are struggling, however, they are so involved and supportive to me and my family and continue to work closely with the doctors, specialists and agencies to provide the best care.

I am pleased she is always clean and happy as possible under the circumstances.

I have every confidence this is the right place for my Aunt.