
All the staff are very caring and friendly and there is good communicationA S(Wife of Resident/Service User)



All the staff are very caring and friendly and there is good communicationA S(Wife of Resident/Service User)



Jubilee House, based just off the high street in Godalming, is a purpose-built care home offering expert care for older people, including those living with Alzheimer's and other forms of dementia.
The home features an array of communal spaces and beautiful gardens, perfect for catching up with loved ones and adding to the friendly feel of the care home. All bedrooms at Jubilee House are equipped with a basin and toilet,...
Care Provided by Jubilee House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Jubilee House for full pricing details and T&Cs.
Contact Jubilee House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Nealsen Veerasawmy(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 1
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (48)
Jubilee House Reviews (74)
Jubilee House has a Review Score of 9.9 (9.893) out of 10, based on 22 reviews in the last 2 years.
Over all time Jubilee House has 74 reviews.
Everyone at Jubilee House was excellent during my mother's final few days. They were extremely kind and full of care and understanding.
I am deeply grateful to everyone at Jubilee House for all that they do for my husband and me.
My Mother was admitted to Jubilee House in September 2016 in poor health. During the month since her admittance, her health is considerably improved and she is more stable mentally and emotionally. My Mother is a very difficult resident who requires considerable management. The manager of Jubilee House and her staff are unfailingly kind, caring, firm and diplomatic and I applaud their wonderful care of my mother. The home is warm, spotlessly clean, personal care is excellent and the food is good.
All staff, managers, lead clinical nurse, registered nurses, carers, cleaners, chef, laundry staff are an amazing team who care for residents in a caring, kind and respectful way.
Mum was happy while at Jubilee House. Very sadly, her health deteriorated and she passed away in April.
Her end of life care was managed in such a kind calm way. She had excellent care and she died very peacefully.
My family and I will always be grateful with how Mum was looked after.
Thank you to all at Jubilee House. I will never forget you all.
I found the staff very caring and helpful. Dad took a few weeks to settle in but now seems happy and comfortable. The home is very clean and modern furnishings. Visitors always feel welcomed and are offered tea and biscuits. There is a nice garden terrace where residents can have a bit of time outside in the warmer weather.
Our relative has only recently moved into Jubilee Lodge and so far we have been very pleased with her care. The staff have been caring and considerate. Our relative and the premises are always clean and peaceful whatever time we call in. When we went to the interview and to view the home, we were impressed by the professionalism of the management who were well organised and knowledgeable. Being able to have the assessment at home was a huge benefit in one situation. We would certainly recommend Jubilee Lodge.
Myself and my family are very satisfied with our brother's treatment. Everyone has been very kind to him and us and we know he is very well cared for.
We are very satisfied with the wonderful care my brother has received at Jubilee House. The staff are very helpful and caring.
I arranged for my friend to have respite care at Jubilee House recently. Sadly her health deteriorated a few days before the move and she died only days after moving there. I could not have asked for better care for my friend. The staff were so attentive and kind and tried hard to encourage her to take some food and drink but to no avail. I would highly recommend Jubilee House to anyone needing nursing care.
Mum was a 91 year old lady who was moved to Jubilee House from hospital in January 2016. From day one my brother and I knew we had made the right decision. All the staff are warm, caring and thoughtful people. She was treated with total dignity and respect. Although Mum was unable to get out of bed, they made every effort to engage with her which included reading many of her letters and cards which she received virtually every day from her sister and nieces. Not an easy task!! Mum needed nursing care 24/7, this was also provided with the same care and respect. When Mum died, at the end of June 2016, just after we had visited, the news was given to us in a polite, respectful and sympathetic way. Thank you jubilee house.
My mother went to live at Jubilee House, the middle of February this year, after the care home she lived at for 2 years closed. I immediately liked the feel at Jubilee House, when I went to have a look round, the staff were so warm, helpful and friendly, and I felt my mother would feel at home in time, and also the fact that it was nearer to me, I would see more of her. She has settled down and seems more content than she has for some time, all the staff are very caring and make time to chat to her, and look after all her needs.
Everybody at Jubilee House are caring and nice, feel like family.
My father has been at Jubilee House for over a year. The care home has been very well designed and has a homely feel. The decorations throughout make it a warm and welcoming place. I particularly like the bunting. The home is always clean and tidy and it does not have the usual odour of most care homes. The staff are helpful, caring and polite. I feel that my father is in a very safe environment with staff who care for him very well. I always speak highly of Jubilee House and I have recommended it to others.
Really wonderful. Tea/coffee etc and lovely cupcakes.
All staff were great, helpful and cheerful. A great atmosphere. We were joined by relatives of the birthday girl, and great fun had by all. The staff couldn't have done any more for us. Lots of photos taken to go in our albums. Well done to everyone at Jubilee house.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 April 2024Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Jubilee House.
Meet the Team (1)

After moving to England in 2008 I started work as a Carer for Care UK. The company offered a platform to deliver outstanding and person-centred care, alongside career progression opportunities.
I started as a Care Assistant, before working my way up first as a Team Leader, before doing my nursing training and becoming a Clinical Lead, Deputy Manager, before taking over as Home Manager.
My favourite part of each day is getting to spend time with the residents, chatting and having a laugh. Also, working with the other colleagues as a team towards a goal and being able to achieve it.
The support is available within Care UK and I thoroughly enjoy being a Home Manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jubilee House to verify any information. View our terms and conditions. Jubilee House has an Enhanced Service -more info.