Barchester Reigate Beaumont, Reigate, Surrey
Barchester Reigate Beaumont, Reigate, Surrey
Barchester Reigate Beaumont, Reigate, Surrey

Reigate Beaumont is situated in extensive, beautifully maintained gardens on the outskirts of Reigate Heath, based in Surrey. Less than a five minute drive to the nearest rail station, they have plenty of local amenities on their doorstep. They provide first-class 24-hour nursing and residential care and also provide day care for non-residents. Their most recent CQC inspection rated the home as 'Good' overall in April 2016.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. The dedication of the team is seen across the board in cooking, hospitality and organising activities for residents.

The Reigate Beaumont works closely with the local community and professionals in the local area to ensure the needs of their residents are met during their retirement years and beyond.

Please contact Reigate Beaumont if you would like to experience an excellent standard of care, the team look forward to welcoming you to the home!

Group: Barchester Healthcare Ltd

Person in charge: Pramojil Kurian (General Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Meets registration requirements. Ages 65+.

Languages Spoken by Staff (other than English): Spanish; Castilian, French, Nepali, Polish, Romanian, Tagalog

Single Rooms: 56

Shared Rooms: 2

Rooms with ensuite WC: 52

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barchester Reigate Beaumont: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 12 Feb 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.6 Barchester Reigate Beaumont has a Review Score of 9.6 (9.619)

The Review Score of 9.6 (maximum of 10) for Barchester Reigate Beaumont is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 58 Reviews over all time. This Average Rating is also the rating value for Barchester Reigate Beaumont in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 28 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.619 for Barchester Reigate Beaumont is calculated as follows: ( (454 Excellents x 5) + (195 Goods x 4) + (29 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 680 Ratings = 4.619

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Reigate Beaumont is based on 28 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 28 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    43
  • Good
    15
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Reigate Beaumont?

  • Extremely LIKELY
    46
  • Likely
    12
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Reigate Beaumont

  • Resident / Service User
    24
  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    8
  • Friend of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • more

Difficult to find fault. Such kind and caring staff. Very friendly and professional.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother moved to Reigate Beaumont due to her cancer. She has been well received and very well cared for.
The staff have been so considerate and caring in what is a difficult stage for us all. The location and grounds of Reigate Beaumont are wonderful and an excellent home to be in through later life.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pramojil Kurian, General Manager at Barchester Reigate Beaumont responded to this review on 10 Jan 2018:

Thank you very much for your feedback.

Very happy with all the help and kindness given to my husband in his week of respite, also he says the food was very good.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Staff are always helpful. My Aunt seems happy there. I have recommended two other families as I am extremely happy with the care they provide.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Pramojil Kurian, General Manager at Barchester Reigate Beaumont responded to this review on 27 Dec 2017:

Many thanks for your feedback.

We cannot recommend the Reigate Beaumont highly enough. It is expertly run by a superb Manager who is not only charming, friendly and super efficient but from the very first visit, you can see that she is greatly respected and admired by all those making up her team at Beaumont, as well as the residents and their families. Residents are made to feel extremely welcome by every member of staff; from the care, nursing and catering teams, to entertainments etc, nothing was ever too much trouble. Indeed we were extraordinarily grateful to the manager for going to enormous lengths, to accommodate Mother's difficult dietary and other needs. The food was excellent, very high-quality ingredients, all very nicely presented in a beautiful dining room, making a friendly and enjoyable experience. On the morning our Mother passed away, again, this wonderful team at Beaumont made a horrible experience more bearable by their kindness, consideration and compassion. Our heartfelt thanks to you all.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Pramojil Kurian, General Manager at Barchester Reigate Beaumont responded to this review on 27 Dec 2017:

Thank you very much for your feedback.

From the very first introductory meeting to my mother's last day of respite care the whole experiences was very impressive.
The general manager runs a very caring and efficient home with an excellent eye for detail. It is welcoming, airy and clean which was reassuring for everyone in our family.

How likely would you be to recommend Barchester Reigate Beaumont? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Pramojil Kurian, General Manager at Barchester Reigate Beaumont responded to this review on 23 Nov 2017:

Many thanks for your feedback.

My dad is very happy with all his care, he is well looked after he enjoys the activities and loves the food. As a family, we are so happy he is in a great place.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

As a celiac I found the food to be poor, not much choice.
Without the help of the staff, I would be in difficulty.
There was no hot water in my bedroom, I had to keep asking for it to be brought in.
This was not very good value for money.

How likely would you be to recommend Barchester Reigate Beaumont? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Poor

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Poor

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My mother received excellent professional care at all times in the care home. The staff were very attentive and caring. I have no hesitation in recommending this care home.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pramojil Kurian, General Manager at Barchester Reigate Beaumont responded to this review on 18 Oct 2017:

Many thanks for your feedback.

This is the first time that I have spent days/nights in a hospital (about 10) or in a follow-on residence. The hospital was what I would have expected; the stay afterwards was first-class throughout and I congratulate all those concerned.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Beaumont is a gem of a care home, my wife is on a short respite break and often seems 'allergic' to such places, but she loves this one! Staff are good humoured, very kind and the home is beautifully maintained with breathtaking gardens.

The family are delighted that mum has found a room here among such caring, professional people. All I can add is, when the day arrives for me to leave home, I can think of a nicer place to relax in. Quite brilliant.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Pramojil Kurian, General Manager at Barchester Reigate Beaumont responded to this review on 11 Sep 2017:

Thank you for your great comment.

I have been in this nursing home for 2 weeks and have received good treatment overall.
The majority of the staff have a good sense of humour and are very caring.
Excellent food, variety and quality. Room very good, clean, good view, ensuite toilet and wash basin.
Quick response to my bell on most occasions.
My visitors are made to feel welcome.

How likely would you be to recommend Barchester Reigate Beaumont? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Jo Wood, Client Liaison Manager at Barchester Reigate Beaumont responded to this review on 22 Aug 2017:

Thank you very much for your kind comments and we will ensure that the teams are informed

Very friendly and caring in every way.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Pramojil Kurian, General Manager at Barchester Reigate Beaumont responded to this review on 22 Aug 2017:

Thank you for your feedback.

I would 100% recommend Reigate Beaumont.
After three major operations, nine months, a multitude of complications and six returns to hospital, Dad was really struggling to get better.
But, after three weeks in the Beaumont, he has definitely done just that.
On August 2nd I took Dad in as a fragile, confused and struggling 85 year old (who looked and felt every year of his age).
We were not sure where/how he was going to end up.
On August 20th, I am now picking him up as a stronger, lucid and positive 85 year old (who looks 10 years younger).
We are now ready for a return to his own flat... and then, back to 'normal life'.
I cannot thank you enough.
The medical care, the attentive staff, the quality of food, the daily entertainment, the cleanliness and the beautiful setting are first class.
You have become a big part of mine and Dad's life in the past three weeks and we are going to miss you all.
We will never, ever forget you.
You have made Dad feel content, at ease, relaxed and safe.
Thank you.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Joanne Wood, Client Liaison Manager at Barchester Reigate Beaumont responded to this review on 18 Aug 2017:

Thank you so much for your lovely comments and these will be passed to the teams. We wish your family the very best.

My mother-in-law has been a resident at Barchester Reigate Beaumont for 2 and a half years. Excellent care and service.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Pramojil Kurian, General Manager at Barchester Reigate Beaumont responded to this review on 17 Aug 2017:

Thank you for your feedback.

My mother is very well cared for - the staff are caring and hard working (particularly when my mother has greater needs, such as recently when she was temporarily deaf for a few weeks until ear syringing!).

My mother is happy in her new room, with a wonderful view of the lovely gardens.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The service and treatment I have received whilst staying here, has been excellent. I will certainly recommend it to my friends, should they need to be cared for by the very kind, gentle and helpful staff. I am really enjoying my stay in these lovely surroundings.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Jo Wood, Client Liaison Manager at Barchester Reigate Beaumont responded to this review on 15 Aug 2017:

Thank you very much for your kind remarks and we will pass those onto the team.

I had to come to this care home unexpectedly.
I spent a week here for respite care whilst my niece was away.
I was extremely pleased with my stay.
My room overlooked the lovely gardens.
The staff could not have been more caring.
I have to be careful what I eat. The chef made sure I always had something I could manage.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jo Wood, Client Liaison Manager at Barchester Reigate Beaumont responded to this review on 14 Aug 2017:

Thank you so much for your lovely comments and we will ensure that they are passed onto the team.

I came in for a weeks respite care. I was unable to join in the activities programme due to severe back pain. I took my meals in my room and found the quality of the food to be good but it needed to be hotter

The staff were caring, efficient and always ready to help.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The facilities and setting are excellent but I felt the residents were kept in their rooms all day apart from lunch time. I provided my husbands "stay dry pants" for the weekday/night and he used hardly any at all. More frequent changes required.

How likely would you be to recommend Barchester Reigate Beaumont? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Pramojil Kurian, General Manager at Barchester Reigate Beaumont responded to this review on 20 Jul 2017:

Thank you for your feed back. I am sorry to hear that you had this experience. The home do have supplies of incontinence products and they are frequently used by staff and not always relying up on what is brought by relatives.
At Reigate Beaumont majority of residents have capacity to make decisions about where to spend their time, including meals, social activities etc. Also we have four communal lounges for residents to relax if they wish to do so.

I arrived at short notice via NHS Hospital. I was very tired and traumatised over the next few days. The staff went out of their way to make me feel welcome. I have settled down. Since I have Parkinson's disease the timing of daily routine is highly important. I am one of 55 residents here and sometimes the schedule falls apart. The staff are well trained and this training shines through in their contact with residents. This is absolutely a great home. Long may it prosper!

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I came to Reigate Beaumont for a period of rest and quietness following a prolonged stay in three consecutive hospitals since April 2017, following a car accident which resulted in a 'C2 Fracture' in my neck and all over bruises to the rest of my body.
My neck has been encased in a collar/brace since, for 24 hours a day.
As you can see from the completion of my ratings, my stay at Reigate Beaumont has been a great success.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife is in a lovely care home with beautiful gardens. Your management and staff are very helpful and kind. They will go out of their way to help you.

How likely would you be to recommend Barchester Reigate Beaumont? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

A clean well maintained care home in beautiful surroundings.
The staff are kind and friendly and willing to help their residents in whatever way they can. The chef provides an interesting and varied menu of well presented and prepared food.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

A very caring and professionally run home. My mother is happy and content which is so very important to my family.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I came to Reigate Beaumont after a bad chest infection. It has been a wonderful place to recuperate. I have done nothing.
I have been looked after, fed and watered and have my strength back again after a quick week.
The staff been kind and caring, I have enjoyed my week but now feel ready to return home again.

How likely would you be to recommend Barchester Reigate Beaumont? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

My Mother-in-law was treated with the utmost respect during her time at the Beaumont. The staff were professional, courteous, supportive, mindful regarding her safety and pro-active as to her changing needs. Her room was clean and welcoming and the facilities were to a high standard. The food was varied, tasty and attractively presented. They have a very varied programme of activities and beautiful surroundings.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very comfortable and warm in this home. Most of the staff are helpful and friendly which is much appreciated. Obviously, some more than others. All requests happily met.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

I moved to this home in October 2016 and have been most satisfied with the treatment received from staff. The food is well cooked and appetising and the personal care is of a high standard. I am happy here and grateful for the attention given to every request I may make. I offer my thanks to the staff for the personal care and attention given to me.

How likely would you be to recommend Barchester Reigate Beaumont? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Extremely good from every aspect. My wife and I look forward to our next holiday with you at Barchester Reigate Beaumont. Perhaps the windows in both lounges could be draft proofed!

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am pleased I came here after a week in hospital. I was weak from my viral infection and needed some care to get me back on my feet again. Reigate Beaumont have done very well and I am much better within six days and hope to progress further and with the help of the good staff here.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very professional, helpful and efficient. Lovely management and staff with excellent facilities. Very responsive to all issues that have arisen. Very impressed.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

the staff, they gave me a good welcome.

How likely would you be to recommend Barchester Reigate Beaumont? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I would have complete peace of mind after Mum had a spell of respite to have Mum in the care of the staff here. Mum has thoroughly enjoyed her stay and loves being involved in the activities. All credit to the friendly home. Thank you.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has not been in Barchester Reigate Beaumont very long, but right from the initial contact via phone to my most recent to see her visit this week, everyone involved has been kind, informative and professional. I have not seen my mother eat so well or be so content for a while now.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have a lovely room, comfortable and well-appointed. The grounds are extensive and beautiful. Staff are very kind and nothing is too much trouble for them. Good care, food, physiotherapy, and meeting other residents - very pleasant communal room.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I consider the service to be complete and professional.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the total experience of placing my mother in the Barchester Reigate Beaumont so much easier because of the welcoming and friendly reception of all the staff. The manager and all the carers have created a wonderfully warm and homely atmosphere. Nothing is too much trouble and I can see how my mother has improved and developed a relationship with her carers. My mother is 94 years with vascular dementia and knowing she is in such an efficient and safe environment us a tremendous relief. Having visited a few homes there was no doubt in my mind where I would wish my mother to spend her last years.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was very welcome here and the environment is friendly. Sometimes response from the bells are slow. The staff are good.

How likely would you be to recommend Barchester Reigate Beaumont? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

The family and I are so pleased that we found the Reigate Beaumont. All the staff have made us feel so welcome. All the carers and nurses treat my dearest friend with dignity and respect as she deserves. Her face lit up with joy when she won the raffle, saw birds of prey and listened to the jazz band. The manager, chef and nurses have exceeded our expectations. The family cannot thank you enough.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent. Helped me to return to better health and return home. Lovely surroundings and friendly staff. Particularly good food and entertainment.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident since February 2016. During that time she has settled in very well. Her room is clean and bright with a lovely view to the garden. She says the food is excellent and the staff are very friendly and helpful. There are activities that she can join in everyday, she finds these enjoyable, especially when the musicians visit.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The home is beautifully decorated with attention to detail, it is as if you're in your own home. The staff are friendly, attentive and professional - always a smile and very helpful. One can praise all you like but the proof is looking at the other residents. They look cared for, happy, safe and are interacting with others when they meet up in the various lounges. Activities are put on with themes that are familiar, songs, recitals that bring comfort and re-assurance with the familiarity. I enjoyed them, but was delighted to see how much my mother did. And when the weather does shine a wheelchair makes the beautiful gardens accessible.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The resident has only been with you for 3 weeks but has settled in very well, all the staff are kind and considerate and attentive to his needs. He particularly enjoys the meals and the activities. The home is lovely, well looked after and well maintained. It is clear that the manager, the nurses, carers, hospital team and domestic team all work well together. I think that all at Beaumont should be proud by what they have achieved. Well done.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are lovely, the food is great, the ground and upkeep is beautiful and re-refurbishment is outstanding.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

The staff are very good in taking care of me and my late wife. The staff are very kind, polite and caring. The food is good! The chefs are very good they always give choices. The garden is very beautiful, I enjoy living here. It's a beautiful home. The management is brilliant.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Some language difficulties on both sides- my deafness plus mutual language misunderstandings. Staff are mostly willing to write messages as clearly as they can do.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I would just like to say how pleased I am to have chosen Reigate Beaumont for my care home rest, everything has come up to my expectations and would certainly recommend it to all! Everybody made you feel so welcome and it was a pleasure to be there!

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After only three weeks of my mother being in this home I have noticed a number of great improvements to her condition. All the staff are professional, compassionate and very welcoming. The management, food and grounds are outstanding.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Not enough staff to have the time to engage with dad. Food and cleanliness very good. Commode not emptied promptly. Not a lot of effort made to encourage residents to join in activities. Manager always available.

How likely would you be to recommend Barchester Reigate Beaumont? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Excellent care. My father enjoyed his stay thoroughly.

How likely would you be to recommend Barchester Reigate Beaumont? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When I started having falls my family were anxious and wanted me to have care, I agreed to staying in a small care home at the end of my road. It was not altogether satisfactory as they had poor facilities for toilet arrangements, I had six years there but needed more care with the toilet etc. so I decided to move.
The sensible thing was to move to another home, much larger, and my daughter had one above Reigate Beaumont. I have been here for 6 months now and I am amazed by the help given to me by all.

How likely would you be to recommend Barchester Reigate Beaumont? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

The home seems well run, clean and pleasant surroundings. Care is well documented and staff very friendly and attentive.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have found the care home to be above average. However, communication between residents and staff is sometimes lacking. My relative mentioned that she does not see many staff members throughout the day.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Friendly staff who are courteous and pleasant. Food is excellent as are drinks. Activities offered are varied, interesting and meet the needs of the residents well. Only concern is that the buzzer is not always answered quickly. I fully understand staff are busy but my relative can become over anxious and frightened when no one comes. Reassurance.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This is my second visit to see my friend. The staff are very pleasant and helpful and make me feel welcome.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having had a fall at my home and been taken to A&E my family thought a recovery period would be good. The Beaumont is near my house and proved ideal - very welcoming - staff and residents; a comfortable house with no need to join in activities if now wanting to, also choice of eating places. The team of carers and nurses are a wonderfully international group of people who and seem to get on well together. I like to think of them as "United Nationals" demonstrating how the world should be behaving! They are hard working, kind and caring and I am grateful to them.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

The care provided by the home has been excellent. The senior nursing staff have provided very good and thorough briefings to the care staff who are all extremely kind and considerate. The home itself is very comfortable, with spectacular gardens. The food is good too. Management has been flexible and understanding. I am impressed with all aspects of the home.

How likely would you be to recommend Barchester Reigate Beaumont? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

February 2018

April 2017

October 2016

Garden of the year 2016

Recipient: Barchester Reigate Beaumont

Date: Wednesday 12 Oct 2016

more details

February 2016

Job Vacancies

Staff Profiles

Pramojil

Pramojil Kurian

Job Title: General Manager

Joined: 2014

Description:

Pramojil as been at Reigate Beaumont since Autumn 2014 and as trained nurse has great experience in the industry. She prioritises the well being of residents and staff within the home and always offers a smile!

Jean

Jean Manson

Job Title: Administrator

Joined: 2016

Description:

I joined the team at Reigate Beaumont in March 2016, having transferred from another Barchester home, where I had worked for over four years. As the Administrator, I am responsible for all the financial and business administration of the home, working closely with the General Manager.

I love the variety of my job and the interaction with residents and their families. Cookie, my Labrador, accompanies me every day and she likes to visit the residents and explore the home's lovely grounds.

Robin

Robin Jagroop

Job Title: Maintenance Manager

Joined: 2017

Description:

I joined the team at Reigate Beaumont in January 2017. I am responsible for the maintenance of our beautiful old building and ensure that everything is kept in good working order. I have a wide range of skills, having spent many years renovating houses.

Annette

Annette Pammen

Job Title: Head Housekeeper

Joined: 2001

Description:

I have worked at Reigate for over 15 years. When I first joined I was a carer, then I became the Activities Coordinator, and then I joined the housekeeping team. I ensure that all areas of the home, including the residents’ rooms, are well presented and cleaned to a high standard. I also add the finishing touches that make the house a home. I enjoy working at Reigate, particularly being with residents and helping them on a daily basis.

Roman

Roman Rybakowski

Job Title: Head Chef

Joined: 2005

Description:

I have been part of the team at Reigate Beaumont since 2005. As Head Chef, my role is to produce a fresh, nutritious and well-balanced menu suited to the needs of each resident. I ensure that the team and I maintain the highest standards and provide a first class dining experience. I enjoy chatting to residents and their visitors and ensuring that they enjoy the food I have prepared. I am particularly proud to be the winner of the 2016 Barchester Chef of the Year Award in the South East Division. Outside of work, I am a keen cyclist and also enjoy going to the cinema and cooking, of course.

Tina

Tina Green

Job Title: Activity Co ordinator

Joined: 2011

Description:

I am dedicated to offering residents a range of games and activities throughout the day, for those who wish to take part as well as those who may need a little encouragement. I also take the residents out on regular trips on our minibus. I love people, so working with residents gives me great joy and is lots of fun - it is the most rewarding job I have ever had.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Reigate Beaumont