Barchester Reigate Beaumont

My brother has been at Reigate Beaumont for about 3 years. In that time, we have found the staff very caring and efficient, especially in the last year when times have been very difficult for all. The reception desk has operated as usual and is always very helpful in answering any queries or requests. I feel unhappy that the residents have been confined to their rooms for such a long time, which has hampered any exercise and been quite depressing for them. I do understand that this may have been necessary, and the ruling came from Barchester, but nevertheless, I did notice that my brother was quite withdrawn when we were eventually allowed to visit him. I do give much praise for the organising of firstly, the marquee, and then the pod which is beautifully kitted out and lovely and warm! Half an hour goes just too quickly! My brother says that he enjoys the food and the catering staff did their bit during the summer, making the most of having special teas out in the garden.

Extremely kind and helpful staff. This has been a very difficult time with restrictions for visiting but I have been less worried because of the amazing care my dad has received. Dad has two key workers who he has got to know well which makes a big difference to him.

I cannot recommend the Beaumont highly enough. My mother received truly excellent care, and I always felt she was being well looked after at all times. I was so grateful to individual carers and managers who went out of their way to make her happy and comfortable. The food was second to none. The reception staff were always friendly, helpful and efficient, and nothing was ever too much trouble. In these COVID times, visiting was always made as safe and easy as possible in the outside area.

If you are looking for a home from home for your loved one, I cannot praise the staff enough for their amazing empathetic kindness to my mother and stepfather whilst being here. Beautiful surroundings, modern and up to date home, comfortable, light and airy rooms, friendly faces, always someone to talk to if you have any queries. Nothing too much trouble. Excellent all round and would 100% recommend. Activities are available in a beautiful lounge, lovely dining facilities. Dignity and respect were given at all times.

Would like to say a huge thank you to everyone at the home.

Thank you Barchester Reigate Beaumont.

I was always happy with the care that Mum was receiving at the Beaumont, but since the advent of Covid 19, it has been amazing. The staff are wonderful - always friendly and always there for her. She needs a soft food diet and the chef has gone out of his way to give her meals that she not only can eat, but actually looks forward to. He will ask her for feedback on her meals and has also ensured that she has a well balanced healthy diet. The grounds are beautiful and in the good weather, Mum enjoys being able to sit on the terrace. Mum initially went to the Beaumont for respite and decided to stay - I am so pleased. It gives me peace of mind to know she is safe and well looked after.

My father has been happy and content at Barchester Reigate. His room is ideal (with an excellent view), he loves the garden (which is beautifully maintained) and walking in the huge garden is one of his great pleasures in life. He says the food is first-class and always plentiful. Perhaps most importantly, the care and nursing service is generally excellent, putting our minds at rest that he is being well cared for in all respects.

From the moment you walk through the front door, there is always a welcoming feel. The nursing and caring staff are excellent. The kitchen and catering staff are extremely good. The food is beautifully presented, and there is always a wide variety on the menu each day. I couldn't ask for more in how everyone looks after my husband's care, and nothing seems to be to much trouble; they seem to go the extra mile to help.

Months down the line, she has survived Covid-19 due entirely to the standard of care and the precautions set up and carried out in the home. Aunty is enjoying the gardens now and when weather permits she sits outside, keeping social distance, for a short while every day. She tells me ‘I am very content’, and I feel quite emotional that she is where she is at this time of her life and we have made the best decision for her.

The home has a lovely feel when you enter, it feels warm and homely and the lounge and dining areas are always well looked after and presented. The staff seem caring and compassionate. My father-in-law has no complaints and has been happy since living here starting in September last year. It has been a relief for the family to know he is being well looked after.

Impressed, at present, I am a temporary resident but having fallen off a wall and broken my right arm I am seriously thinking of becoming permanent (I will be 100 in 3 months' time). The carers here (those I've met) are wonderful, they do anything for you, the other staff (again the few I've met) again, these remarks apply - especially to the head chef (I have to have a special lunch) - whose lunches I really look forward to.

Our experience at the Beaumont since Dad arrived earlier this summer following a serious stroke has been entirely positive. The home, and its garden, in particular, is exceptional as are the levels of care and attention. We have been very happy with our choice.

My mother is a resident and turned 90 in September. The home kindly agreed to host a family function, including a very pleasant lunch, which was a great success. My wife and I travelled from Australia to attend and our eldest son made the journey from Canada with his daughter - my Mother's Great Grand Daughter. The staff were exceptional and provided a superb cake to mark the occasion. All of the family were extremely grateful for the personal touch that the staff provided on that special day, and indeed, consistently provide to the residents.

When we were looking for a place for our aunt, for respite care which we vaguely hoped would become a longer stay. Our first impressions were very good. Friendly staff, clean, range of activities, good menu, beautiful grounds. Our longer experience has not disappointed. To our surprise and pleasure our aunt, who had been reluctant to leave her home and neighbours, was very quickly saying that she had not a bad word to say about the home. This has become even more positive now, and she very readily, after a few weeks, agreed to make the stay permanent. She has made a number of friends and looks more relaxed than we have seen her in a long time.

Spent two short stays before becoming a resident and I was not disappointed when I moved in. The rooms are clean and well looked after. The staff are first class, friendly and helpful, so I settled in with no difficulty, especially as I enjoy the food.

So pleased that my father is at Reigate Beaumont. We have seen a marked improvement in his health, happiness and overall well being since he has been a resident there. He is very happy and well looked after. The staff are friendly, caring and considerate. The range of activities is good and my father has thoroughly enjoyed taking part. Accommodation, food and surroundings are all lovely, especially the beautiful gardens. I have no hesitation in recommending them to others.

I was very impressed with the care provided and the information available relating to care. As a professional deputy, this is very reassuring. The gentleman was very well and has been transformed since moving to Reigate Beaumont.

I am very warm and comfortable here in my room. All the staff are basically very helpful. All needs are met fairly immediately.

Must not forget the chef, food excellent.