
Crest Lodge is an exceptional care home. The staff are compassionate and supportiveNatasha G(Sister of Resident/Service User)

The caring and friendly atmosphere is managed with dignity and professionalismAnn O(Sister of Resident/Service User)


Crest Lodge is an exceptional care home. The staff are compassionate and supportiveNatasha G(Sister of Resident/Service User)

The caring and friendly atmosphere is managed with dignity and professionalismAnn O(Sister of Resident/Service User)


Overlooking The Golden Valley and set in 5 acres, Crest Lodge is a large, detached Bargate stone manor located in Hindhead, within walking distance from the amenities of Beacon Hill Village. The beautiful Yorkstone mansion is set amongst five acres of woodland, offering residents picturesque views.
Crest Lodge was originally built as a maternity hospital in the 1930s, before being acquired by CHD Living in 1994.
The home is owned by...
Overlooking The Golden Valley and set in 5 acres, Crest Lodge is a large, detached Bargate stone manor located in Hindhead, within walking distance from the amenities of Beacon Hill Village. The beautiful Yorkstone mansion is set amongst five acres of woodland, offering residents picturesque views.
Crest Lodge was originally built as a maternity hospital in the 1930s, before being acquired by CHD Living in 1994.
The home is owned by CHD Living and provides accommodation and nursing care for up to 47 adults with mental health needs. All bedrooms are single, and all have en-suite facilities.
In addition to nursing and residential care, Crest Lodge also supports respite and end-of-life care. The dedicated team also offers nursing care for a range of specialist conditions - including Parkinson's Disease, those living with dementia and brain injury.
Residents can enjoy a wide range of services - including the use of a lounge, two dining rooms and a designated smoking room. The home has its own transport to support residents, allowing them access to the local and wider community.
The bungalow is self-contained and located within the grounds of Crest Lodge. It contains two bedrooms for service users who wish, and are able with support, to live more independently, but can still access the main units for meals or support as required.
Residents have access to a range of facilities, including a Valley Lounge overlooking the mini farm, a gym and quiet lounge.
Original interiors create a unique aesthetic, with characteristic features including stained glass windows, original tiled flooring, a vaulted ceiling and an oak staircase.
At Crest Lodge, the skilled team of carers strives to deliver high-quality care in a friendly environment, with the ultimate goal to transform peoples' lives for the better. Goal set care planning is offered, too, for adults over the age of 18 with enduring mental health.
Care Provided by Crest Lodge
Primary Care Categories
- Older Person Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 47 Service Users
Other Care Provided
- Parkinson's Disease
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Crest Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- CHD Living Ltd
- Private Owned
Person in charge
- Krasi Petrova (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (7)
Crest Lodge Reviews (47)
Crest Lodge has a Review Score of 9.7 (9.678) out of 10, based on 14 reviews in the last 2 years.
Over all time Crest Lodge has 47 reviews.
I was offered refreshment and time was taken to brief me so we can work together to try to influence some challenging situations to provide the best outcome for my brother.
I only visit every 2/3 weeks so I feel comforted that the right...
I was offered refreshment and time was taken to brief me so we can work together to try to influence some challenging situations to provide the best outcome for my brother.
I only visit every 2/3 weeks so I feel comforted that the right care is provided and I am always contacted if necessary.
I am always invited and briefed on any visits from professional.
It is very helpful that many of the staff have been there for a considerable length of time and I have developed a real relationship with them.
My sister is a resident of Crest Lodge a home for adults with mental conditions. She is well cared for and though unable to communicate, has a good rapport with the staff. The home is well maintained, clean and tidy. Lots of activities are arranged and those able to go out are taken on visits and...
Relatives are always welcomed when visiting.
Each resident has an en-suite room with availability for their own things. Management keeps relatives up to date with changes and includes them in arrangements for activities ect. Any issues with my sister is notified to me by phone. Security and safety is a major consideration and I feel Crest Lodge has it covered. I am satisfied with her care.
Staff are always welcoming and willing to answer any questions. Meals are provided and kitchen and dining spaces are clean and tidy. Care staff communicate well with residents and to offer advice which could be helpful. They encourage residents to have good hygiene. Relatives are made welcome at...
Staff are always welcoming and willing to answer any questions. Meals are provided and kitchen and dining spaces are clean and tidy. Care staff communicate well with residents and to offer advice which could be helpful. They encourage residents to have good hygiene. Relatives are made welcome at any time and are listened to. Relatives meetings encourage discussion of problems which may occur.
We feel our son is well looked after. His room is always clean and tidy and he is very happy with everything provided.
We feel our son is well looked after. His room is always clean and tidy and he is very happy with everything provided.
Crest Lodge does a wonderful job of caring for my brother and the staff are always so friendly and helpful when I visit.
Crest Lodge does a wonderful job of caring for my brother and the staff are always so friendly and helpful when I visit.
He says the staff are very kind.
He likes the food. He says first-class medical care.
He likes the activities.
He says the staff are very kind.
He likes the food. He says first-class medical care.
He likes the activities.
Crest Lodge has provided me with good accommodation, health care and support. I feel very lucky to have this as, although it's not perfect, all my needs are met. The staff are caring and, although we could sometimes benefit from more staff, my care is obviously interwoven with the other residents...
Crest Lodge has provided me with good accommodation, health care and support. I feel very lucky to have this as, although it's not perfect, all my needs are met. The staff are caring and, although we could sometimes benefit from more staff, my care is obviously interwoven with the other residents and most of the time we have an easy truce or an extended family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Crest Lodge.
There are no upcoming events for Crest Lodge.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: CHD Living Ltd
Meet the Team (1)

Welcome to Crest Lodge; a home-away-from-home for both our residents and staff.
Overlooking the Golden Valley, our home is set in a peaceful...
Welcome to Crest Lodge; a home-away-from-home for both our residents and staff.
Overlooking the Golden Valley, our home is set in a peaceful location. I’m proud of our dedicated team of carers who always strive to offer person-centred care, and encourage our residents to live their lives to the full.
In addition to nursing and residential care, we also support respite and end-of-life care. Our care at Crest Lodge focuses particularly on the mental health challenges of young people.
If you’d like to find out more about us, or take a virtual tour of our home, please don’t hesitate to contact me.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crest Lodge to verify any information. View our terms and conditions. Crest Lodge has an Enhanced Service -what an Enhanced Service includes.