Crest Lodge is an exceptional care home. The staff are compassionate and supportiveNatasha G(Sister of Resident/Service User)
The caring and friendly atmosphere is managed with dignity and professionalismAnn O(Sister of Resident/Service User)
Crest Lodge is an exceptional care home. The staff are compassionate and supportiveNatasha G(Sister of Resident/Service User)
The caring and friendly atmosphere is managed with dignity and professionalismAnn O(Sister of Resident/Service User)
Overlooking The Golden Valley and set in 5 acres, Crest Lodge is a large, detached Bargate stone manor located in Hindhead, within walking distance from the amenities of Beacon Hill Village. The beautiful Yorkstone mansion is set amongst five acres of woodland, offering residents picturesque views.
Crest Lodge was originally built as a maternity hospital in the 1930s, before being acquired by CHD Living in 1994.
The home is owned by...
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Crest Lodge has a Review Score of 9.7 (9.678) out of 10, based on 14 reviews in the last 2 years.
Over all time Crest Lodge has 47 reviews.
It is very helpful that many of the staff have been there for a considerable length of time and I have developed a real relationship with them.
Each resident has an en-suite room with availability for their own things. Management keeps relatives up to date with changes and includes them in arrangements for activities ect. Any issues with my sister is notified to me by phone. Security and safety is a major consideration and I feel Crest Lodge has it covered. I am satisfied with her care.
Staff are always welcoming and willing to answer any questions. Meals are provided and kitchen and dining spaces are clean and tidy. Care staff communicate well with residents and to offer advice which could be helpful. They encourage residents to have good hygiene. Relatives are made welcome at any time and are listened to. Relatives meetings encourage discussion of problems which may occur.
We feel our son is well looked after. His room is always clean and tidy and he is very happy with everything provided.
Crest Lodge does a wonderful job of caring for my brother and the staff are always so friendly and helpful when I visit.
He likes the activities.
Crest Lodge has provided me with good accommodation, health care and support. I feel very lucky to have this as, although it's not perfect, all my needs are met. The staff are caring and, although we could sometimes benefit from more staff, my care is obviously interwoven with the other residents and most of the time we have an easy truce or an extended family.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Welcome to Crest Lodge; a home-away-from-home for both our residents and staff.
Overlooking the Golden Valley, our home is set in a peaceful location. I’m proud of our dedicated team of carers who always strive to offer person-centred care, and encourage our residents to live their lives to the full.
In addition to nursing and residential care, we also support respite and end-of-life care. Our care at Crest Lodge focuses particularly on the mental health challenges of young people.
If you’d like to find out more about us, or take a virtual tour of our home, please don’t hesitate to contact me.
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