Search...

Virginia Water Care Home - Avery Collection

Christchurch Road, Virginia Water, Surrey GU25 4BE
Virginia Water Care Home - Avery Collection Logo
Jobs
Virginia Water Care Home - Avery Collection logo
Virginia Water Care Home - Avery Collection, Virginia Water
Virginia Water Care Home - Avery Collection, Virginia Water
Virginia Water Care Home - Avery Collection, Virginia Water

The Virginia Water Care Home boasts 91 spacious, airy rooms, each featuring en-suite bathrooms. Offering a choice between studio or deluxe 1-bedroom apartments, residents are encouraged to personalise their living spaces with trinkets and keepsakes, transforming them into actual homes from home.

All rooms have a kitchenette, while ground-floor rooms often provide a patio area for residents to relax and enjoy the sunshine. The deluxe apartments offer a more spacious...  

Care Provided by Virginia Water Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £2,500£1,400 - £2,600
Residential Dementia Care£1,500 - £2,700£1,600 - £2,800

Are fees are all in accommodation and care - we have available for studio suites, large studio suites , and 2 - bedroom suites

Contact Virginia Water Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Wilson(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (10)
  • Single Rooms with ensuite Wet Room (72)

Virginia Water Care Home - Avery Collection Reviews (176)

Submit a Review
9.8

Virginia Water Care Home - Avery Collection has a Review Score of 9.8 (9.824) out of 10, based on 26 reviews in the last 2 years. Over all time Virginia Water Care Home - Avery Collection has 176 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Virginia Water Care Home - Avery Collection
Loading...
Showing 176 reviews matching selected criteria
Review from Jennifer R (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

Having been my mother's carer for the past ten years, I now have had a huge weight lifted from me. My mother settled in well and loves living at Sunrise, speaks highly of the staff and the excellent care she receives. As a family, we are so pleased we made the right decision for Mum and Nan. I just hope I will be able to receive the same care.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary S (Respite Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

I was so happy with my stay here, everyone was so nice to me and my family. If I have to come back at a later date sometime in my life, I will be quite happy, but not just yet. I will pop in some time to see you all.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark P (Son of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

My dad moved in only a few weeks ago but the experience so far has been very positive. All the staff I've encountered have been very professional, friendly and caring.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J F (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

Our parents are extremely well looked after particularly medically and socially. That means we don't need to worry about them.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

Always beautifully clean and fresh throughout the home with very welcoming staff.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E G (Granddaughter of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

So pleased that my grandparents are at Sunrise. It's a relief to know they are safe and looked after. Everyone is always very pleasant when we come to visit.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from L H (Friend of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience
Very nice.
Friendly staff.

Home from home.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M P (Son of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

Very happy at Sunrise. Room facilities and meals very good. Staff very helpful and friendly.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R G (Resident / Service User) published on 2 May 2018 Submitted via Postal Card
Overall Experience

Satisfactory and warm welcome. Rooms clean and as described. Some difficulty in relationships. Time needed 'to settle'as health needs are a priority.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
Staff
No Rating
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from Jane D (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

Staff are very caring and responsive to requests. The rooms and surroundings are pleasant and recently renovated. The activities are good but more focus on fitness is required. Residents need to be encouraged to keep active. They don't need classes on how to relax.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection

Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C P (Friend of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

I like Sunrise very much. I think the staff are always very polite, very caring and very helpful. Always a lovely atmosphere with plenty of entertainment. It is the first residential home that I have enjoyed visiting.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from N N (Niece of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

Always seem very clean and tidy and friendly staff. Resident knows it is great and always seems very happy.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D P (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience
Sunrise of Virginia Water is a friendly, well-organised home and I feel that my father is well cared for and he seems to have a good relationship with the staff and he seems to speak fondly of many of the residents.

I feel that my father is safe and secure in the caring and environment that Sunrise offers. The refurbishment has, of course, meant quite a lot of his disruption, but this seems to have been worth it in order to keep the home to a modern and desirable level for the resident and is lovely for friends and family to visit too.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
No Rating
Care / Support
Cleanliness
No Rating
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from Joan P (Resident / Service User) published on 2 May 2018 Submitted via Postal Card
Overall Experience

First impression of the place - light, clean and cheerful. Staff and management all welcoming. The residents all seem to be happy. Plenty to do so no need to feel bored.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mercer (Respite Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

I first came for two weeks late September - early October 2017. When I arrived on 23rd March, following a dangerous operation and extended period of ill health for a month's respite care, I felt that I was coming home. My finances would not reach to fulltime care but I intend to come in for respite care in the future counting Sunrise as a holiday! I live in a three bedroom flat opposite Sunrise in Virginia Park. I have excellent care from other carers, one hour in the morning, half an hour at night but it is lonely. I miss the stimulation of other people and activities.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan M (Wife of Resident) published on 30 April 2018 Submitted via Postal Card
Overall Experience

The concierge is always welcoming and also always appear to know the resident I am visiting. Entering the home is always a happy experience. My husband has settled in well I think because of the high staff ratio to resident and because of their attitude of respect for each resident.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jenny D (Daughter of Resident) published on 30 April 2018 Submitted via Postal Card
Overall Experience

Whenever I visit Dad each week I always feel like I am coming 'home'. Sunrise is such a warm and welcoming place. The staff are enormously flexible and helpful with my fathers changing needs. Email, phone and face to face contact with the management team is excellent and they appreciate how important communication is to ensure Dad (and we) are happy and well cared for. The whole environment is uplifting, bright and fresh - a lovely place to live.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from V T (Resident / Service User) published on 30 April 2018 Submitted via Postal Card
Overall Experience

I am a comparative newcomer only arriving here in December 2017. I am still settling down to my new life but everybody has always been very helpful and at this moment in time, I am quite happy to be here.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P F (Son of Resident) published on 30 April 2018 Submitted via Postal Card
Overall Experience

The staff are kind and attentive at all times, always putting the needs of my mother before their own. The whole team provide a warm and caring environment and I feel confident that my mother is being looked after.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J T (Son of Resident) published on 30 April 2018 Submitted via Postal Card
Overall Experience

I have found the care home to be the perfect place for my Mum in her old age as she can no longer look after herself at home. The staff have all been very friendly, helpful and caring. The environment of the home is excellent. All her needs are well catered for. The cost of this type of care is very high, but Sunrise is not the most expensive in the area, but of the highest quality.

Reply from Marketing, Marketing at Virginia Water Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Virginia Water.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Virginia Water Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 19 Feb 2025

    For 79-year-old Noreen McCall, knitting isn’t just a hobby – it’s woven into the very fabric of her life. A dedicated carer for over 52 years, Noreen has spent the...

Upcoming Events

There are no upcoming events for Virginia Water Care Home - Avery Collection.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Virginia Water Care Home - Avery Collection.

Meet the Team (5)

Emma Wilson
Emma WilsonJob Title:General Home ManagerJoined: 2023

I started with Avery Healthcare in 2023. I have worked in the Health & Social Care sector since I was sixteen. I love to see people live in a care home, having their life fulfilled, making memories, and living life to the fullest! Working in our residents' home is a great honour, and I still love my work and what each day brings.

Julita Kantaite
Julita KantaiteJob Title:Deputy Manager

I have had the privilege of working at our home since 2010. I am truly passionate about ensuring our residents have the best quality care giving their families peace of mind.

The importance of my role is to ensure that all the care and clinical aspects are met beyond expectation and that both the resident and family are supported to their fullest.

We have a dedicated and knowledgeable team who work together consistently empowering residents to maximise their ability to preserve independence with safeguarding in mind for all individuals. We are a caring family home for our residents.

Samantha Wells
Samantha WellsJob Title:Activities and Volunteers Co-ordinator

Hi, my name is Samantha Wells and I am the Activities and Volunteer Coordinator at Virginia Water. I have been working here since August 2015.

I truly enjoy my job, getting to know all Residents individually and listening to their life stories. This is a chance to explore their past and gain an insight into their lives and some memorable and meaningful moments. At Virginia Water, we have a lovely activities team and we run the Live with Purpose Programme. This covers a variety of Activities enriching the mind, body and soul. There is nothing more rewarding than seeing our residents smiling, laughing and having a good time.

Julie Hamilton
Julie HamiltonJob Title:Head Chef/Dining Services Manager

I started my career at the iconic Waldorf Hotel in London which inspired my passion for hospitality.

Unsocial hours and the birth of my daughter made me rethink my career and hence the transition to care home catering for the past 15 years. I have never looked back. I really enjoy catering for all our residents’ dietary requirements. It’s a very rewarding job and a privilege to cook for them in their home. A birthday celebration never goes by without a personalised cake. My team also support special events in the home.

Claire Hilton
Claire HiltonJob Title:Business Administrator ManagerJoined: 2024

With over 20 years of experience in hotel management I was in search of a new challenge. In joining the team at Virginia Water care home in February 2024 in this business administration role I felt I could encompass my knowledge and experience and challenge myself to adapt it into the care sector. I felt very privileged to be offered the position and am already loving getting to know the residents and working with the team here in a very friendly and welcoming environment. Whether it be billing queries from the residents or work related queries from the team members I am here to assist and I get great satisfaction from helping others. Nothing is too much trouble to ensure our residents happiness and their family’s peace of mind.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Virginia Water Care Home - Avery Collection to verify any information. View our terms and conditions. Virginia Water Care Home - Avery Collection has an Enhanced Service -more info.