Signature at Weybridge

Ellesmere Road, Weybridge KT13 0HY
Review Us
9.8 86 Reviews
  • Signature at Weybridge, Weybridge
Signature at Weybridge is situated in the heart of the community and offers personalised luxury residential and dementia care. The home has 113 single and double spacious bedrooms over three floors, beautiful lounges, bistro and dining areas as well as a secluded landscaped garden. The home is conveniently located a short distance from local shops. With quick access to the A3, M3 and M25 to London and the south, their location makes it easy and suitable for loved ones to visit residents.

A passionate and dedicated team ensure that all residents’ individual needs and requirements are met whether that is arranging for your favourite meal to be created by the chef or arranging activities for you to enjoy. Signature encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Wellbeing and Lifestyle Team arrange exciting events, trips and on-site activities seven days a week, so there is always something to do. The care home features beautiful, wheelchair-friendly south-facing secluded landscaped grounds, designed for a gentle stroll or relaxing walks.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 110 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1495
  • Self-Funded Residential Dementia Care: from £1775
  • RESPITE Self-Funded Residential Care: from £1745
  • RESPITE Self-Funded Residential Dementia Care: from £1955

Subject to care needs

These prices are only a guideline, please contact Signature at Weybridge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Liz Simpson (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Couples/Companion Rooms (14)
  • Single Rooms with Ensuite Wet Room (78)
  • Couples/Companion Rooms with Ensuite Wet Room (14)

Parking

  • Visitor and resident parking on-site

Signature at Weybridge Reviews (86)

9.8

Signature at Weybridge has a Review Score of 9.8 (9.770) out of 10, based on 19 reviews in the last 2 years.
Over all time Signature at Weybridge has 86 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Signature at Weybridge
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Total of 86, showing 41-60
Review from S G (Daughter of Resident) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sunrise has been very accomodating in managing to move my mother in at very short notice, and at this difficult time of the covid-19 pandemic. Her needs were quickly addressed and understood. We felt confident that she was being well cared for, and communication was easy and open. My mother seems content
and has settled in remarkably quickly.
Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Sunrise of Weybridge appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your mother has settled in well.

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Review from Ged A (Son of Resident) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My favourite care home. Been great all the way through. Great staff; goes without saying! Mum has been off when the red carpet treatment. I know she is very happy here. Keep up all the good work!
Reply from Liz McLauchlan, General Manager at Signature at Weybridge

We believe our carers at Sunrise of Weybridge go the extra mile and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for your kind words.

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Review from B H (Friend of Resident) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When visiting my friend, I was always struck by how very well they were always treated by the staff, particularly one lady in the dining area. Also, lots of activities along with the daily quiz/crosswords etc. Guests were also treated in a welcoming manner.
Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Our activities team here at Sunrise of Weybridge have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward to inviting you along to our activities and events soon.

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Review from Elisabeth C (Sister of Resident) published on 6 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been beautifully looked after, particularly in these latest covid times. My sister is so well looked after and seems quite contented - she is even joining in the activities more.
Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Our activities team here at Sunrise of Weybridge have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward to inviting you along to our activities and events soon.

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Review from M J (Resident) published on 6 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant environment, friendly staff and management team. A well organised and safe place to be.
Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Here at Sunrise of Weybridge, we have worked hard to ensure all of our residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.

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Review from Louise S (Daughter of Resident) published on 6 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Reminiscence from Assisted Living in September as she has deteriorated mentally and physically during the lockdown. Since she moved I have noticed a significant improvement in her demeanour and general well-being. It is well managed and the care team are very kind and patient with
my mother and also communicate with me on her day to day progress. I know she is safe and well looked after but it has also helped that I am allowed to visit her under Covid guidelines which are reassuring for both of us. Practical note: lighting in bedrooms/studio could be improved.
Reply from Liz McLauchlan, General Manager at Signature at Weybridge

At Sunrise of Weybridge, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your mother.

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Review from T F (Husband of Resident) published on 8 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
1 year on, consistent excellent care. Exemplary staff. Good clean facility. Well-run. Great management. Staff unbeatable.
On Reminiscence floor; Negatives - TV is intrusive, unimaginative content, same old. Personal care sometimes at fault but I am aware of patient compliance problems. Occupational
therapy could be better.
Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing your comments.

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Review from Vanessa W (Daughter of Resident) published on 6 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy at Sunrise and says she is well looked after. The staff is always friendly and helpful and car caring with the residents. Turnover of staff does seem to be high which can sometimes be a problem, but overall, as a family, we are pleased with the service. Our mother's happiness
is paramount.
Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Sunrise of Weybridge, we pride ourselves on understanding our residents needs to respect their independence and give a real sense of being at home.

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Review from C R (Daughter-in-law of Resident) published on 24 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a nice, light and welcoming atmosphere. Staff are friendly and helpful.
The menu could be more varied and the same goes for activities. There is sometimes a fairly long wait for help to get dressed.
It is by far the nicest care home of the five I visited and my relative feels safe and looked
after there.
Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Thank you for taking the time to share your experience with Sunrise of Weybridge. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing your comments. In the meantime, please feel free to contact the General Manager if you would like to discuss this in further detail.

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Review from Marjorie H (Resident) published on 19 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only been at Sunrise for 3 days and have found that Sunrise is superior in looking after new residents. I feel confident that I am in safe hands.
Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

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Review from Sheila P (Resident) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The peace and tranquillity that is here is phenomenal. I am extremely happy, contented and appreciative of everything in the home.
Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

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Review from Trevor J (Brother of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ideal location but limited car parking available although usually at least one space free.
A well planned inviting environment designed to make residents feel quickly really welcome;l encouraged to make friends with both staff and other residents. My sister settled in well.
Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

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Review from Paula W (Daughter of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum needed respite care after a hospital stay that left her unable to walk and mentally disorientated. Sunrise of Weybridge have been marvellous at rehabilitating her. She now walks well and good distances and is so much better mentally. Her confidence has improved as well as her interaction. Sunrise
of Weybridge staff are kind, helpful and encourage lots of activities. The home is warm, clean and comfortable and very welcoming.
Reply from Marketing, Marketing at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

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Review from Charmian W (Resident) published on 28 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not bad.
Reply from Marketing, Marketing at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

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Review from Valerie C (Wife of Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband enjoyed his respite care and I feel he has improved a good deal. He suffers from Parkinson's Disease and a small dementia.
He was there for a 30 day stay while I had an operation. I could not have been more pleased with every aspect of this truly special place.
His friends and family were
made to feel welcome.
Reply from Marketing, Marketing at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

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Review from Carole H (Niece of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care provided by all staff to both residents and family. Nothing is too much trouble and we feel part of one large happy family.
Reply from Marketing, Marketing at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Sunrise of Weybridge Team

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Review from Alex K (Son of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just over a year ago my father was diagnosed with cancer, sadly Mum had dementia and Dad was no longer able to care for her as he needed care too. We decided a care home for them both was the best decision. I looked at quite a few and found Sunrise to be the most homely, although the transition is quite
a hard one it was wonderful to know they were well looked after and I could get back to some kind of normality.
Sadly three months in we said goodbye to Dad as he lost his battle with cancer. Mum has settled in very well and we could not wish for better care, they are all wonderful. Thanks to all the staff.
Reply from Marketing, Marketing at Signature at Weybridge

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Weybridge – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.

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Review from Ros T (Daughter of Resident) published on 28 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 86 year old mother was seriously ill last winter and as my husband and I were out of the country for 5 weeks early this year we needed somewhere for Mum to be safe and secure. We are delighted that we chose Sunrise in Weybridge as the care and attention given to her was second to none. She went
there as a frail old lady and came out confident and in a positive state of mind. We have no doubt that the care from the staff and the extensive level of interactive activities helped her on her way to recovery. Sunrise has kept in touch and we were invited to a 10th-anniversary party event there last weekend - a fantastic do, where mother caught up with her new friends. We will be out of the country again this summer and Mum is looking forward to having another holiday there.
Reply from Marketing, Marketing at Signature at Weybridge

Thank you for taking the time to review Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother stay with us and looking forward to welcoming her back in the Summer.
The Sunrise of Weybridge Team.

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Review from Linda T (Daughter-in-law of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff went out of their way to help and support my mother in law settle in. She now reports that she feels "very lucky" to be there!
Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Elstree Team.

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Review from Chris H (Son of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff and volunteers are very helpful and ensure residents dignity is maintained. There are lots of activities to fill the time for residents.
Visitors are welcomed at any time.
Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.

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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Signature at Weybridge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.906 for Signature at Weybridge is calculated as follows: ( (204 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 223 Ratings = 4.906
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.864 Points relating to the number of positive Reviews for Signature at Weybridge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 19 Positive Reviews ÷ 22 = 0.864
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

8 Bed Vacancies

Posted: 10 Sep 2025

At Signature our homes have been designed to the highest standards and tailored to reflect the individuality of each home’s unique personality and local surroundings. Contact us to find out more.

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Awards / Recognitions (11)

Meet the Team (7)

Liz

Liz McLauchlan

Job Title: General Manager Joined: 2010

I’m so proud to be the leader of a successful team where everyone puts their heart and soul into everything they do in their day-to-day duties, making a real difference in the lives of the people we serve. We all share the common goal of putting our residents first and making their time with us the best it can be.

Xenos

Xenos Foster

Job Title: Client Liaison Manager Joined: 2020

I joined the company in 2020, having spent the five previous years locally in a different sector of care. I have strong connections within the community having lived here my entire life. My role for the company is a varied one, utilising all of my skills, but I have a passion for helping people. Signature is known as the best for quality of care and design, and in these areas as well as many others, they are always one step ahead of other care providers. I am delighted to be working for the best care provider in the country. Signature at Weybridge is a truly special home and has a unique atmosphere from the moment you come through our front doors.

Sally

Sally Castro Gouveia

Job Title: Client Liaison Manager

I am absolutely delighted to be a part of the Signature at Weybridge family. I have had the privilege to work in care over the years visiting people's homes so I am familiar with the care sector. My main background and passion over the years has been in Sales and Business Development. I am really excited to develop my role here as a Client Liaison Manager to really push the Signature brand locally. I have always found care to be hugely rewarding making a difference to people’s lives. Now I am looking forward to adding value and bringing all of my experience I have gained over my career history here to this fabulous care home and amazing team - exciting times ahead!

Aneta

Aneta Binkiewicz

Job Title: Dementia Care Manager Joined: 2008

I joined the Weybridge team in 2008 and I have many years of experience in the care sector. At Signature, I have worked as a Care Assistant, progressing to a Senior Care Assistant, before moving into the Wellness Department supporting our Dementia community. In July 2018, I was promoted to become the Dementia Care Manager. In this role, I am responsible for all care staff, and the wellbeing of our residents. I find that I am most effective in supporting my team to deliver exceptional person-centred care for our residents. I aim to provide peace of mind to loved ones of residents who trust us. I’m very lucky to be part of an incredible team that are dedicated to continuously going above and beyond for our residents, ensuring their happiness and wellbeing is consistently met.

Paulina

Paulina Stock

Job Title: Residential Care Manager Joined: 2022

I have over 16 years of experience working in the healthcare industry with different care homes in various positions from Care Assistant to Duty Manager. I have a real passion for person-centred care, providing the best care and environment for our residents as if they were my own family. Job satisfaction for me is interacting daily with my residents and seeing them happy. Without this, I would not have stayed in this industry for so long! As the Residential Care Manager at Signature at Weybridge, I feel very privileged to be able to bring my wealth of experience and hardworking ethic to such a prestigious, special residential care home.

Tatjana

Tatjana Chlystova

Job Title: Business Office Coordinator Joined: 2008

I have been with Signature now since 2008, having previously worked in hospitality for some years. I began as a Housekeeping Assistant and progressed to managing a team where I found administration and organisation was something I enjoyed. I took up my Administrative Manager post in 2022 and have so far enjoyed every moment of it. My aim is to provide a quality of service to the business, residents, their loved ones and my colleagues. I like to approach my colleagues and each and every resident with the same enthusiasm and warmth as I’d show to family and friends. When time allows, I enjoy to travel, sometimes to unusual places, either within the UK or further afield. I enjoy nature, walking, sewing and spending time with my loved ones.

Jane

Jane Cox

Job Title: Wellbeing and Lifestyle Manager Joined: 2018

For the majority of my working life, I worked in a corporate environment as a Customer Service Manager. In 2018, I had the opportunity to become a Wellbeing and Lifestyle Coordinator which was a huge transition but one I have never regretted. Having an absolute passion for the role, my focus every day is to make the residents happy albeit with music, crafts, exercise, minibus trips and sometimes just daily contact having a chat and a coffee. I believe activities are such an important part of daily living in our community. I have a great team and we are all committed to ensuring that every resident makes the most of each day. I am always open to new suggestions.

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