Signature at Weybridge

Ellesmere Road, Weybridge KT13 0HY
Review Us
9.8 86 Reviews
  • Signature at Weybridge, Weybridge
Signature at Weybridge is situated in the heart of the community and offers personalised luxury residential and dementia care. The home has 113 single and double spacious bedrooms over three floors, beautiful lounges, bistro and dining areas as well as a secluded landscaped garden. The home is conveniently located a short distance from local shops. With quick access to the A3, M3 and M25 to London and the south, their location makes it easy and suitable for loved ones to visit residents.

A passionate and dedicated team ensure that all residents’ individual needs and requirements are met whether that is arranging for your favourite meal to be created by the chef or arranging activities for you to enjoy. Signature encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Wellbeing and Lifestyle Team arrange exciting events, trips and on-site activities seven days a week, so there is always something to do. The care home features beautiful, wheelchair-friendly south-facing secluded landscaped grounds, designed for a gentle stroll or relaxing walks.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 110 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1495
  • Self-Funded Residential Dementia Care: from £1775
  • RESPITE Self-Funded Residential Care: from £1745
  • RESPITE Self-Funded Residential Dementia Care: from £1955

Subject to care needs

These prices are only a guideline, please contact Signature at Weybridge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Liz Simpson (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Couples/Companion Rooms (14)
  • Single Rooms with ensuite Wet Room (78)
  • Couples/Companion Rooms with ensuite Wet Room (14)

Parking

  • Visitor and resident parking on-site

Signature at Weybridge Reviews (86)

Total of 86, showing 61-80
9.8

Signature at Weybridge has a Review Score of 9.8 (9.770) out of 10, based on 19 reviews in the last 2 years. Over all time Signature at Weybridge has 86 reviews.

Overall Experience

  • 68
  • 17
  • 1
  • 0
  • 0

Date Published

86
10
12
19
67

Review from D J T (Son of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise offered lots of help to allow my mother to 'settle in' and have continued to support her and the family.


The food is very tasty (personal experience) and nicely presented - with a varied selection. Plenty of help to make Mum feel comfortable in her new home.


There is a constant programme

of replenishment so the whole establishment looks clean and well cared for.


Recommended.

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.

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Review from Kieran C (Son of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is simply that Sunrise of Weybridge is a great, kind and caring place for my mother who has dementia.

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.

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Review from Simon S (Son of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class care and support in a warm and friendly environment.

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.

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Review from Stewart H (Son-in-law of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in laws experience was rather mixed as she never believed that she should be in a care home. The Sunrise staff spent a great deal of time endeavouring to make her as comfortable and happy as they could make her. My major negative and a big negative was the increasing use of agency staff who
did not know the residents. The permanent staff - carers, restaurant and reception were fantastic.

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.

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Review from B T (Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is good. Staff are exceedingly helpful. Food is excellent. I cannot fault it.

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.

Facilities

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Review from T S (Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a very good time. The food was lovely and people are very helpful, staff very very helpful. I cannot fault it.

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.

Facilities

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Review from Sharyn N (Daughter of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff enough for the care and attention my mother receives from everyone.


No time or effort is spared to look after her, engage with me if I have questions or any issues needing to be addressed.

Reply from Lewis Sluman, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

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Review from John F (Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Best efforts by friendly staff, but always very rushed leading to omissions and mistakes, breakages etc.
Staff also feel that Sunrise is understaffed.
However, when I raise this with management, I am "shouted down" with denials.

Reply from Lewis Sluman, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing these issues. In the meantime, please feel free to contact the Community Home Manager if you would like to discuss this in further detail.
The Sunrise of Weybridge Team.

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Review from M R (Son of Resident) published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mother and father spent their final two and a half years at Sunrise. The facilities and environment are beautiful and well maintained and the provision of care was uniformly consistent, efficient and compassionate.
As my parents deteriorated through old age the level of care was increased to
ensure that my parents always felt safe and comfortable and confident in the attentions they received.
All staff proved to be caring, efficient and cheerful, making the atmosphere welcoming, friendly and homely.
All in all, a thoroughly enjoyable experience.

Reply from Lewis Sluman, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

Facilities

Care / Support

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Treated with Dignity

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Staff

Activities

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Review from Sally A (Daughter of Resident) published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my parents received whilst living at Sunrise was first class. The environment was always clean, well maintained and welcoming and the staff caring, happy and positive. There was always a 'hello' and chat and a real family atmosphere.
As my parent's health declined with age, so the level of
care increased. There was never a moment we felt we weren't receiving the very best attention, whether it be with specially prepared meals, always delicious, or a cup of tea in the garden - so important to my mother.
The activities staff are always so enthusiastic and full of ideas for outings and programs to keep everyone entertained. The quality of my parent's life increased hugely once they moved in.
Thank you.

Reply from Lewis Sluman, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

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Review from Leslie G (Friend of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service.
Clean place.

Reply from UK Marketing, Marketing Assistant at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

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Review from M B (Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have been very happy for the last five years since I have been in Sunrise of Weybridge. Hope to continue being so!!

Reply from UK Marketing, Marketing Assistant at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

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Review from Robyn D (Relative of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The resident is very happy with Sunrise of Weybridge - on admission he was alert and mainly independent apart from care needs relating to paralysis legs. He was delighted with the care and attention given with only minor issues relating to promptness or response when ringing for attention. Since admission,
he has physically deteriorated requiring full care. This has been well responded to - with caring and appropriate response. Personal care by caring positive staff has been very important in his well-being and positive secure feel in Sunrise of Weybridge.

Reply from UK Marketing, Marketing Assistant at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.

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Review from Wendy B (Resident) assisted by family/friend published on 21 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care that was given was excellent and helped me to get back to living a normal life in my own home.
The staff were lovely.
The outings were a bonus, very enjoyable.

Reply from UK Marketing, Marketing Assistant at Signature at Weybridge

Thank you for taking the time to review Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if your requirements change.
The Sunrise of Weybridge Team.

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Review from J W (Resident) published on 21 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rooms very attractive, staff very polite. Food very good. Garden very well looked after and sunny, south facing. Enjoy outings and excursions.

Reply from UK Marketing, Marketing Assistant at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

Facilities

Care / Support

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Treated with Dignity

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Staff

Activities

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Value for Money

Review from Pamela R (Resident) published on 21 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are excellent. No complaints!

Reply from UK Marketing, Marketing Assistant at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from Jean C (Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Really excellent care from all the friendly staff - nothing was too much trouble! Food was first class with great variety - all well cooked and attractively served. Great selection of entertainment provided. All in all, a very good experience.

Reply from UK Marketing, Marketing Assistant at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from I B (Son of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is being wonderfully cared for by the staff at Sunrise of Weybridge. They keep me informed of her welfare and I often am there when she is attended to. Very good professional and efficient staff. I feel that the head office financial team need to get their act together and keep careful records
of when residents are away and not living in their rooms. My mother was in the hospital for 2.5 weeks and I'm still waiting for a refund from Sunrise of Weybridge. This only came to light as I keep a very careful eye on my mother's finances and invoices have been wrong.

Reply from UK Marketing, Marketing Assistant at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

Facilities

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Review from Christine R (Resident) published on 19 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise is very well run. The staff and carers cannot do enough to help.
We have monthly resident meetings. The management wants to know our views, what we like and don't like. They act on our suggestions. They say that, if we don't tell them, they won't know.
There is a very happy atmosphere.
I
am so glad I chose Sunrise.

Reply from Marketing Manager at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

Facilities

Care / Support

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Treated with Dignity

Food & Drink

Staff

Activities

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Review from Margaret F (Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous!!

Reply from Marketing Manager, Marketing Manager at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Signature at Weybridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.906 for Signature at Weybridge is calculated as follows: ( (204 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 223 Ratings = 4.906

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.864 Points relating to the number of positive Reviews for Signature at Weybridge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 19 Positive Reviews ÷ 22 = 0.864

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 04 Aug 2025

At Signature our homes have been designed to the highest standards and tailored to reflect the individuality of each home’s unique personality and local surroundings. Contact us to find out more.

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Awards / Recognitions (11)

Meet the Team (7)

Liz

Liz McLauchlan

Job Title: General Manager

Joined: 2010

I’m so proud to be the leader of a successful team where everyone puts their heart and soul into everything they do in their day-to-day duties, making a real difference in the lives of the people we serve. We all share the common goal of putting our residents first and making their time with us the best it can be.

Xenos

Xenos Foster

Job Title: Client Liaison Manager

Joined: 2020

I joined the company in 2020, having spent the five previous years locally in a different sector of care. I have strong connections within the community having lived here my entire life. My role for the company is a varied one, utilising all of my skills, but I have a passion for helping people. Signature is known as the best for quality of care and design, and in these areas as well as many others, they are always one step ahead of other care providers. I am delighted to be working for the best care provider in the country. Signature at Weybridge is a truly special home and has a unique atmosphere from the moment you come through our front doors.

Sally

Sally Castro Gouveia

Job Title: Client Liaison Manager

I am absolutely delighted to be a part of the Signature at Weybridge family. I have had the privilege to work in care over the years visiting people's homes so I am familiar with the care sector. My main background and passion over the years has been in Sales and Business Development. I am really excited to develop my role here as a Client Liaison Manager to really push the Signature brand locally. I have always found care to be hugely rewarding making a difference to people’s lives. Now I am looking forward to adding value and bringing all of my experience I have gained over my career history here to this fabulous care home and amazing team - exciting times ahead!

Aneta

Aneta Binkiewicz

Job Title: Dementia Care Manager

Joined: 2008

I joined the Weybridge team in 2008 and I have many years of experience in the care sector. At Signature, I have worked as a Care Assistant, progressing to a Senior Care Assistant, before moving into the Wellness Department supporting our Dementia community. In July 2018, I was promoted to become the Dementia Care Manager. In this role, I am responsible for all care staff, and the wellbeing of our residents. I find that I am most effective in supporting my team to deliver exceptional person-centred care for our residents. I aim to provide peace of mind to loved ones of residents who trust us. I’m very lucky to be part of an incredible team that are dedicated to continuously going above and beyond for our residents, ensuring their happiness and wellbeing is consistently met.

Paulina

Paulina Stock

Job Title: Residential Care Manager

Joined: 2022

I have over 16 years of experience working in the healthcare industry with different care homes in various positions from Care Assistant to Duty Manager. I have a real passion for person-centred care, providing the best care and environment for our residents as if they were my own family. Job satisfaction for me is interacting daily with my residents and seeing them happy. Without this, I would not have stayed in this industry for so long! As the Residential Care Manager at Signature at Weybridge, I feel very privileged to be able to bring my wealth of experience and hardworking ethic to such a prestigious, special residential care home.

Tatjana

Tatjana Chlystova

Job Title: Business Office Coordinator

Joined: 2008

I have been with Signature now since 2008, having previously worked in hospitality for some years. I began as a Housekeeping Assistant and progressed to managing a team where I found administration and organisation was something I enjoyed. I took up my Administrative Manager post in 2022 and have so far enjoyed every moment of it. My aim is to provide a quality of service to the business, residents, their loved ones and my colleagues. I like to approach my colleagues and each and every resident with the same enthusiasm and warmth as I’d show to family and friends. When time allows, I enjoy to travel, sometimes to unusual places, either within the UK or further afield. I enjoy nature, walking, sewing and spending time with my loved ones.

Jane

Jane Cox

Job Title: Wellbeing and Lifestyle Manager

Joined: 2018

For the majority of my working life, I worked in a corporate environment as a Customer Service Manager. In 2018, I had the opportunity to become a Wellbeing and Lifestyle Coordinator which was a huge transition but one I have never regretted. Having an absolute passion for the role, my focus every day is to make the residents happy albeit with music, crafts, exercise, minibus trips and sometimes just daily contact having a chat and a coffee. I believe activities are such an important part of daily living in our community. I have a great team and we are all committed to ensuring that every resident makes the most of each day. I am always open to new suggestions.

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