Barchester Tandridge Heights Nursing and Care Home

Hello, I joined Barchester in 2019 and am now the manager of Tandridge Heights. I am committed to ensuring the residents receive the very highest standard of care, and I am passionate about developing and leading my team in a way in which they are empowered to use their skills and knowledge for the well-being of those we support. I am so proud to receive the CQC inspection report with one outstanding rating under the responsive domain. My favourite part of the job is meeting all our residents and finding out about their lives and backgrounds – I have met some fascinating people throughout my career, and I think life history plays such a vital part in everyone’s care. My vision for Tandridge Heights is to create a home-away-from-home environment for our residents and be one big happy family.

I have over 14 years’ experience in the care sector, and I have recently completed my Step-up programme with Warwick University and Barchester. I really enjoy the daily challenges, team recruitment, and always pushing and exceeding performance where I can. I also enjoy adding value, enhancing care and giving the elderly a life purpose to enable residents to engage in a fulfilled life. I am passionate about delivering the levels and standards of care that I would expect for my own parents. Making a difference to people's lives throughout my career has been my biggest achievement. I strive to continually develop, which ensures that the individuals I care for experience the very best care and life enrichment in later life. Every day is an achievement, delivering and pushing the levels of care to exceed the expectations of Barchester and myself.

Hello, my name is Ildiko, and I am a Unit Manager here at Tandridge Heights.

I joined the team at Tandridge Heights in 2011 as a Registered General Nurse. I was delighted to be promoted to Unit Manager in November 2023. I am very proud to work with such a fantastic team and love getting to know our wonderful residents. We are like a big family. My passion is to ensure that both myself and my team deliver the very best of care to residents and that residents have a happy and fulfilled life.  

Hello my name is Lisa.I have only recently taken on the role as Home Administrator and very much looking forward to be working at Tandridge Heights

Kelly is responsible for creating a varied life enrichment programme and providing engaging activties to help keep our residents engaged, involved and socialing. The person centred activties that Kelly provides are specially devopled to meet the wants and needs of all of our residents in group settings and individually.

Hello, my name is David and I am honoured to be part of the Barchester team.
I have been a chef for over 30 years, I have worked in some of the top West End restaurants, and I was also the Development Manager for Surrey County Council care homes.
My role includes creating bespoke menus that are person-centred and high-quality, leading the kitchen team, and ensuring the highest hygiene standards are met.

Mel is our 2nd chef and also provides our home with tasty and nutritious food.

Hi, I am Robert and I am responsible for the maintenance of our lovely home and ensuring that everything is kept in good working order. Nothing is too much trouble and I love what I do

Nisha works with Tandridge Heights as a sole trader to provide audiology services. Nisha is a qualified solicitor with over 10 years of experience working in the City specialising in medical negligence and catastrophic injury. Following the arrival of her two young boys, she decided to leave her career in law and create a business to channel her passion for standards of care while using her legal knowledge. Nisha leads a team of staff that are passionate about ear care and who understand just how important hearing is. To meet resident’s hearing needs, they have developed a unique approach so that they can look after the health of resident’s ears, as well as their hearing, from the first time they see the resident. Every resident they see will receive a free Ear and Hearing Health Check. The resident’s journey begins with a short 10-minute assessment to check the health of the ear and identify any concerns or build-up of wax. If a hearing loss is identified, they offer a free and comprehensive Full Hearing Assessment during which the resident will undergo a series of further tests to identify the type of hearing loss. The audiologist will go through the different options to suit the resident’s need and with a FLEX:TRIAL, their audiologist can monitor how and where the resident uses their hearing aid so that it can be tailored to their specific requirements. The audiologist also provides aftercare services and a personalised care plan. A video otoscope is used to check the ear so that the residents can see for themselves what the audiologist has found. If a loved one cannot be present, they are also able to send them a copy of the results, ensuring full transparency and peace of mind for everyone.

Kate works with Tandridge Heights as a sole trader to provide physiotherapy services. Kate qualified as a Physiotherapist in 2003 from Cardiff University. She joined the physiotherapy department at East Surrey Hospital and completed her junior rotations. In 2005, she became a Senior Physiotherapist in Trauma and Orthopaedics and was then appointed as Team Leader Physiotherapist in Trauma and Orthopaedics at Royal Surrey County Hospital in 2009. She then went to become the Rehabilitation Director for the South West London and Surrey Trauma Network in 2018. She has also worked at Kingsmead Physiotherapy Clinic since 2014 and has completed a range of post-graduate courses. Kate works within the clinic setting but also in the community, both in patients’ homes and within a range of nursing and residential care homes in the local area. She has a special interest in the management of Parkinson’s Disease, the rehabilitation of older people, post-operative orthopaedic rehabilitation, and post trauma recovery. She runs an exercise and advice group for people with Parkinson’s Disease. She also offers teaching to staff in care settings to include people moving and handling, falls prevention, exercise prescription, management of Parkinson’s Disease and post-trauma management. Kate has a special interest in the physiotherapy management of older people and has been treating residents at Tandridge Heights for many years. She has a holistic approach to her treatment sessions, including strengthening and flexibility exercises, balance re-education, gait re-education, postural correction, exercises to improve/maintain fitness, falls prevention and practice of functional activities.

Hello, I am Sharon Head of House Keeping. I joined Barchester in 2022 and was promoted to Head of Housekeeping in 2023.

I am very passionate about maintaining Barchester's high standards and creating a warm and homely environment for our residents and their loved ones. I am proud to guide and lead my team to instil the same ideals.

I have an exceptional eye for detail and ensure our home is a shining example of a high-quality care environment.

Hi, We are some of the care assistants at Tandridge Heights., we are responsible for delivering high quality care to our residents at all times.

Hi, My name is Bishnu and I provide a high quality, infection free laundry service, ensuring all laundry is maintained to the highest standard.

My name is Thomas, I have worked for Barchester for 6 years.

I am part of the hospitality team as my role of host. I help create a stimulating and social environment for our residents to enjoy whilst dining.

I enjoy finding out what each individual resident likes to eat and drink as it helps me to create a personalised experience which in turn helps enhance the lives of all our residents.

We have a great team of people who make up the care team at Tandridge Heights.

We have a great team of people who make up the Hospitality and catering team at Tandridge Heights.