Bay House Care

2/3 Middlesex Road, Bexhill-on-Sea TN40 1LP
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9.8 66 Reviews
  • Bay House Care, Bexhill-on-Sea
Bay House Care in Bexhill-on-Sea, is a thirty-three bed capacity, registered nursing home with a unique warm and homely feel, where residents enjoy a person centred approach to their individual care needs from experienced staff.

Each person is seen by the Care Team as a whole person, who does not just need to be cared for, but as a person who deserves to be cared for in a respectful, gentle and professional manner that acknowledges their unique identity while ensuring that all clinical needs are met.

A varied daily menu offers choice and flexibility and can be tailored to suit all dietary needs. There are a wide range of leisure activities and outings for service users to benefit from, as well as a landscaped patio that is popular during the warmer weather.
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Care Provided by Bay House Care

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1900
  • Self-Funded Residential Dementia Care: £1400 – £1900
  • Self-Funded Nursing Care: £1400 – £1900
  • Self-Funded Nursing Dementia Care: £1400 – £1900
  • RESPITE Self-Funded Residential Care: £1400 – £1900
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1900
  • RESPITE Self-Funded Nursing Care: £1400 – £1900
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1900

The above fees are subject to a care needs assessment.

The price(s) shown are provided by the care home. Contact Bay House Care for full pricing details and T&Cs.

Contact Bay House Care to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Bay House Care to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Bay House Care Ltd
  • Privately Owned

Person in Charge

  • Jun Qi (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Flexible visiting times

Parking

  • Off street parking at the front

Bay House Care Reviews (66)

9.8

Bay House Care has a Review Score of 9.8 (9.830) out of 10, based on 15 reviews in the last 2 years.
Over all time Bay House Care has 66 reviews.

Overall Experience
  • 60
  • 6
  • 0
  • 0
  • 0
Date Published
  • 66
  • 5
  • 7
  • 15
  • 51
Reviewer Connection to Bay House Care
  • 27
  • 12
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 66, showing 61-66
Review from Richard S (Grandson of Resident) published on 23 January 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been very impressed with the level of care my grandmother has been receiving at Bay House. The staff are very attentive and caring and the quality of food, the times I have eaten there, has been very good.
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Review from Rose L (Daughter of Resident) published on 23 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went to Bay House at the end of November. She was very ill in December and while more stable now, is in an overall poor state. We visit regularly and she is always clean, comfortable and settled within herself. I am pleased with the care, staff are kind, responsive and doing a good job. It
gives me great peace of mind.
Reply from NAZIR MANJI, DIRECTOR at Bay House CareThank you for your kind words. Your comments will be passed to the team.
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Review from Jean S (Wife of Resident) published on 23 January 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband spent his last four weeks in the care of those who work at Bay House Care. He received care, compassion, kindness and attention beyond anything I had expected. I can not thank the staff enough for everything they did for him, me and our family. I have visited several times since my husband
died and have always been welcomed and been treated like family.
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Review from Moira N (Daughter of Resident) published on 30 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Bay House gave my mum an exceptional level of care during mum's 8-month stay. It was a comfort to know that she was a being so well looked after. It is truly one big family and a home from home.
She always looked so cosy, clean and comfortable and this was so important to the family
as she could not communicate her feelings/wishes.
Everybody showed compassion and kindness to us all as a family, especially during mum's final few days. They are all heroes and I thank them all from the bottom of my heart.
Reply from Nazir Manji, Managing Director at Bay House CareThank you for your review. I will make sure your kind words are passed on to the team.
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Review from Carole (Daughter of Resident) published on 29 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been living at Bay House since September 2011. On Wednesday 5th October 2016 my father was at the end of his life. Bay House staff gave my father and myself constant support, nothing was too much trouble, they cared for me while I stayed beside my father and they cared for my father as
they would have had he been their father, from the moment my father entered Bay House until the day he passed. All the staff at Bay House could not have treated him any better. They are wonderful people.
Reply from Nazir Manji, Manager Director at Bay House CareThank you for your kind words, Carole. Your dad will be surely missed.
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Review from Corrine S (Daughter of Resident) published on 10 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum sadly had to give up her own home due to decreasing mobility. Although mums stay at Bay House Care was a short one, the staff did everything to help her settle into her new home during a time of a major adjustment in her life. All the staff were friendly, caring and professional. Nursing care was
excellent and they were able to promptly identify a change in her health status leading to transfer to hospital.
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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Bay House Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.955 for Bay House Care is calculated as follows: ( (172 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.955
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Bay House Care is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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