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Barchester Dudwell St Mary Care Home

Etchingham Road, Burwash, Etchingham, East Sussex TN19 7BE
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My husband was taken here two weeks ago. Amazing care has been provided to him as well as meSue B(Wife of Resident/Service User)
Barchester Dudwell St Mary Care Home, Etchingham
Thank you one and all for taking such fantastic care of my husband. I love you all.Caroline C(Wife of Resident/Service User)
Barchester Dudwell St Mary Care Home, Etchingham
Barchester Dudwell St Mary Care Home, Etchingham

With its own extensive grounds, Dudwell St Mary is conveniently situated on the outskirts of Burwash Village, East Sussex, a very short distance from both Etchingham and Heathfield, 15 miles from Tunbridge Wells, 16 miles from Hastings and 19 miles from Eastbourne.

Dudwell St Mary is a stunning home based on the site of a former convent, with historic character and beautiful features and is tastefully decorated.

They provide first-class care...  

Care Provided by Barchester Dudwell St Mary Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,880N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Dudwell St Mary Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Anthony Butler (Senior General Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (43)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Dudwell St Mary is situated in the heart of 'Kipling' country with large extensive grounds that overlook the Dudwell river valley. Why not arrange a visit to see for yourself, guests are always welcome to visit and to join residents for lunch. The home is situated just one mile from Etchingham station

Parking

  • Dudwell St Mary Care Home have own on site parking facilities.

Barchester Dudwell St Mary Care Home Reviews (126)

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9.7

Barchester Dudwell St Mary Care Home has a Review Score of 9.7 (9.702) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Dudwell St Mary Care Home has 126 reviews.

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Showing 126 reviews matching selected criteria
Review from Henrietta M (Daughter of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

My mother spent a week here while my family and I went on holiday. I spoke to her daily and she said the staff were fantastic, really lovely. She was very well looked after and her room was lovely, she enjoyed her stay and looks forward to the next one in August! It has a very nice atmosphere.

Reply from Sam Kirwan, Manager at Barchester Dudwell St Mary Care Home

Thank you so much, it was a pleasure to look after your Mum and know that you had an enjoyable break for yourself and your family. I look forward to seeing you in August.

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Review from Keith R (Son of Resident) published on 23 April 2018 Submitted via Postal Card
Overall Experience
In some ways, difficult to compare with the competition as this is the only care home we have known in recent years.
I can say though, that the nursing staff have always been very helpful, especially since my mother's health has deteriorated.
They have kept us fully informed with any developments and have shown a caring attitude.

It is good to see a new general manager is now in place.

Reply from Sam Kirwan, Senior General Manager at Barchester Dudwell St Mary Care Home

Hi Keith, it is a pleasure to support you and your family with the care that Mum needs. Thank you.

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Review from Graham F (Son of Resident) published on 10 April 2018 Submitted via Website
Overall Experience

After a lengthy stay in hospital following a fall, my 91-year-old father found himself in need of permanent care. Social services recommended this home amongst a few others. When I visited I was pleasantly surprised at the high standards exhibited. The place is spotless and the staff appear cheerful and professional. If you needed somewhere at the twilight of your days, then you could do a lot worse than here.

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Review from James M (Son of Resident) published on 7 March 2018 Submitted via Postal Card
Overall Experience

Having visited other care homes in the area (East Sussex), I was impressed by the staff, facilities, friendliness and layout of the Dudwell St Mary care home. Clean rooms with windows she could look out onto nice views, comfortable, small, intimate dining areas (not one big institutional canteen as in other homes), wide corridors. Here the staff had time for the residents to get to know the likes and dislikes of the residents and treat them with dignity.

Reply from Sam Kirwan, Senior General Manager. at Barchester Dudwell St Mary Care Home
Dear James
Thank you for your kind and positive words, I am pleased that you find our home layout comfortable, as we would always aim to make it as homely as possible.
kind regards,

Sam.

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Review from Stuart G (Friend of Resident) published on 20 February 2018 Submitted via Website
Overall Experience

Upon my visit I was offered coffee and cake, staff warm and welcoming. General cleanliness of the building is outstanding and rooms kept very clean. All residents seem very happy and the management are always to hand to ask any questions. Very impressed with the decor, not your typical home.

Reply from Sam kirwan, Senior General Manager at Barchester Dudwell St Mary Care Home

Dear Stuart, thank you for your comments on the home. It is so important to us all within the team to hear relatives viewpoints. It enables us to provide the service that people deserve. Hope to see you soon.

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Review from Claire G (Friend of Resident) published on 20 February 2018 Submitted via Website
Overall Experience

Staff are very friendly, the rooms are kept well and the overall cleaning of the home is at a very high standard.

Reply from Sam kirwan, Senior General Manager at Barchester Dudwell St Mary Care Home

Thank you Claire for your feedback on our home, it is always good to hear relatives view point especially when you place your loved one with us. Look forward to seen you in the home when you next visit.

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Review from James D (Friend of Resident) published on 7 February 2018 Submitted via Website
Overall Experience

I was visiting the care home today and I felt compelled to share what a great place it is. I have spent a lot of time in various care homes as my granddad had dementia and needed full-time specialist care. But I have never had such a pleasant visit. The grounds were immaculate but it was the staff that made it extra special. All of them were so friendly and pleasant especially the manager who was a joy to be around. You couldn't leave without feeling happier than when you arrived

Reply from Sam Kirwan, Senior General Manager at Barchester Dudwell St Mary Care Home

Dear James, thank you for your feedback it is always positive to hear you had such a good visit to the home. I have passed on your review to staff and it is always good for them to hear positive feedback.

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Review from Roy C (Resident / Service User) published on 17 October 2017 Submitted via Postal Card
Overall Experience

Very good staff, friendly and caring. Any problems are dealt with straight away by senior nurses and carers.

Kitchen staff, cleaners and the laundry man are always willing to please.

Reply from Sam Kirwan, General Manager at Barchester Dudwell St Mary Care Home

Thank you Roy for your feedback, I will plan a meeting with you to review the activities in the home.

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Review from Wendy J (Daughter of Resident) published on 25 September 2017 Submitted via Website
Overall Experience

I can't thank the manager and team enough for the care and compassion they have shown not only my Father who is using the short break service, but also towards my Mum who is his primary carer.

Looking after Dad can be incredibly difficult so respite is much needed; knowing Dad is being looked after by kind and caring staff who treat him with respect means that Mum can really relax and recharge her batteries.

Can't rate highly enough.

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Review from Carole G (Daughter of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

My dad moved into the home for a couple of weeks respite and has now been there for four weeks. He is enjoying the company and activities and is so much better than when he arrived. His care has been excellent and the food is great too. A very welcoming home with caring carers.

Reply from Jo Wood, Client Liaison Manager at Barchester Dudwell St Mary Care Home

We will pass on your comments to our activities team who are relatively new and share your responses with the wider teams as well.

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Review from Robert V (Friend of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

Of necessity, my review and comments are only first impressions, given that my friend's mother has only been at Dudwell St Mary for 11 days. However, those first impressions are generally most positive. On our preliminary visits to the home, I was struck by the calm and friendly atmosphere and the overall environment engendered. The grounds are kept immaculately and the staff seem willing to help in any way they can. My friend's mother seemed to have settled in very well and very quickly after an unhappy last few months at her previous care home. Well done.

Reply from Jo Wood, Client Liaison Manager at Barchester Dudwell St Mary Care Home

We thank you for your kind comments and we will pass them on to the teams.

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Review from Kathy K (Daughter of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

My mother has only been here for 11 days, but I am nevertheless more than happy to complete this review on first impressions.

On entering Dudwell St Mary, I was immediately struck by the immaculately tended gardens and the calm and serene atmosphere. All the staff are happy and friendly and have been kind to my mother. The nurses are very vigilant, right down to supplying me with all the relevant information for my mother's trip to the dentist.

The manager clearly operates an open door policy and is willing to discuss any points I may wish to raise. Mum has settled quickly after a 4 and a half year stay at another home.

Reply from Jo Wood, Client Liaison Manager at Barchester Dudwell St Mary Care Home

We are pleased that your mother has settled with us and we will pass on your comments to the teams.

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Review from Debbie K (Daughter of Resident) published on 15 August 2017 Submitted via Postal Card
Overall Experience
My mother was here for just under two weeks for post hip replacement surgery convalescence. She is 87, very forgetful and gets confused easily. She has difficulty processing information, hence unable to complete this form herself.

We are very happy with the care that was provided here and with the very warm and friendly and very patient manner of all the staff. With sincere gratitude thanks from all the family on her behalf.

Reply from Jo Wood, Client Liaison Manager at Barchester Dudwell St Mary Care Home

Thank you very much for your kind comments and we will pass them onto our team.

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Review from Sharon D (Daughter of Resident) published on 4 July 2017 Submitted via Website
Overall Experience
Following a long stay in the hospital and a hospice, Mum had a month here before she came home. The building is pleasing and spotlessly clean and the food is great. The most important thing for us was the care mum received and I had no worries there at all.

I have been a nurse for 38 years, and not once in the month mum was there did I worry about how mum was being treated. If you have been a full-time carer responsible for decisions made for another you will understand what a relief it was to have a conscientious team take over some of the burdens for a while.

Mum or I only needed to highlight something and it was sorted out. The staff were unfailing kind and helpful and I saw some genuinely touching caring attitudes towards the less able residents. I can't name names here but thank you, guys. I needed a break to recharge my batteries for times ahead and I got that. We hope to see you soon.

Reply from Jo Wood, Client Liaison Manager at Barchester Dudwell St Mary Care Home

Thank you very much for your kind comments.

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Review from A D (Son of Resident) published on 29 June 2017 Submitted via Postal Card
Overall Experience

My mother was enrolled at Dudwell St.Mary (Barchester) after three years of having live-in carers in her own home. This arrangement became unsatisfactory when her night-time wandering increased and a second carer has to be arranged to provide adequate 24 hour cover. My mother settled into Dudwell St. Mary within a few days and we have been impressed by the kindness and care shown. A few organisational 'slips' (running out of paper towel) have not detracted to any real degree.

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Review from Fiona G (Daughter of Resident) published on 29 June 2017 Submitted via Website
Overall Experience
Very pleased to have found Dudwell St Mary for a short stay for my mum following an operation.

Very efficient, organised and skilled team together with a good balance of care and compassion. Excellent food too. Mum was in good hands.

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Review from David P (Brother of Resident) published on 27 April 2017 Submitted via Postal Card
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Good facilities with friendly staff who really seem to care for the residents.

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Review from L D (Daughter of Resident) published on 24 April 2017 Submitted via Postal Card
Overall Experience

My mother has received the most wonderful care during her stay at Dudwell. The staff have treated her with the utmost care and respect and have also supported us during this difficult time. The team have encouraged my mother to eat something she struggled with at home, and have made her days more peaceful than I had thought possible.

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Review from A V (Resident / Service User) published on 19 April 2017 Submitted via Postal Card
Overall Experience

I have a lovely downstairs room with a view over the garden. Very kind polite staff. Jolly good food.

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Review from F S (Daughter of Resident) published on 7 April 2017 Submitted via Postal Card
Overall Experience

My mother has a delightful downstairs room which is comfortable clean and well decorated. The bed is comfy. It has attached toilet and basin. The food is super I had a Sunday roast with my mother. The staff are fantastic, kind, calm, professional and very caring. We feel well informed at all times.

Reply from Happiness Chinyimba, General Manager at Barchester Dudwell St Mary Care Home

Thank you for reviewing and providing us with feedback on the environment, and food which you have described as "super". We have also noted your comment on activities as satisfactory. We are currently recruiting into the position. However, we are now providing your mother with a weekly activity programme in order for her to make a choice of what she would like to attend.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 September 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (26) & Events (1)

News
  • 17 Jul 2026

    Our Employee of the month for June is … our amazing Chef Jon Jon received many nominations from staff, residents and relatives Jon received so many heart warming comments about...

  • 17 Jul 2026

    We were delighted to be supporting our amazing Managing directors Michelle and Duncan in raising money for our Barchester charitable foundation Michelle and Duncan where involved in the Cook off,...

  • 17 Jul 2026

    We had the pleasure in welcoming Zoie for her weeks work experience at Dudwell St Marys Zoie is currently studying at Bexhill academy, Zoie had really lovely feedback about her...

Upcoming Events

Awards / Recognitions (60)

Accreditations

There are no accreditations posted yet for Barchester Dudwell St Mary Care Home.

Meet the Team (11)

Anthony Butler
Anthony ButlerJob Title:General ManagerJoined: 2026

Hi. My name is Anthony Butler, and I am the General Manager at Dudwell St Mary.

I have been working for Barchester Healthcare since 2011. I started my journey as a Carer at Dudwell St Mary's all those years ago. I progressed to become a South Operational Trainer for the Company, and in the following years, I completed my Level 5 management training.

In 2024, I was promoted as the new General Manager at our sister home, Lydfords, and now it is wonderful to do a full circle, and I am back here within the Dudwell family as the now current GM.

I am dedicated to supporting our staff to deliver excellent person-centred care to all our residents and families.

Orlando Chin
Orlando ChinJob Title:Clinical Deputy ManagerJoined: 2026

When people ask me what I do, I often smile before answering.

Yes, my job title is Clinical Deputy General Manager, but what I really do is help people — residents, families, and colleagues — navigate some of the most important moments in their lives.

I started my career as a nurse at the National Health Service for 15 years, driven by a passion for patient care and a belief that healthcare should be as much about kindness as it is about clinical excellence. Over the years, my desire to work with elderly people I realised that leadership roles gave me the chance to influence not just one resident’s journey, but the systems and teams that care for hundreds every day.

Becoming a Clinical Deputy General Manager was a natural step — it allowed me to combine my clinical expertise with strategic leadership, ensuring that our services are safe, effective, and truly patient-centred.

The role can be demanding, balancing operational pressures with the need to maintain high-quality, compassionate care is not easy, but the rewards are immense, seeing the resident journey, being supportive, watching a team member grow in confidence, or implementing a change that improves safety for everyone.

Healthcare is evolving rapidly, and so is the role of a Clinical Deputy General Manager. From digital transformation to new models of care, there’s never been a more exciting — or important — time to lead.

For me, it’s not just a job. It’s a privilege to be part of a team at Barchester that makes a real difference every single day and also providing a premium caring experience, which is delivered by our team to those we care for.

Debra Pilbeam
Debra PilbeamJob Title:AdministratorJoined: 2006

I have worked at Dudwell St Mary for 20 years in my role as Administrator, and in that time I have seen Dudwell change and grow.

My role involves working with both staff and residents and is very busy and varied, but I really enjoy being in the Reception, meeting and greeting both Residents and their families. I enjoy my job very much, and I am lucky to work with a really good bunch of people.

I work part-time, which enables me to spend time with my lovely family and indulge in my love of horses and dogs and anything to do with the great outdoors.

Caroline Morley
Caroline MorleyJob Title:Home AdministratorJoined: 2011

Hi, my name is Caroline, and I joined the team here at Dudwell in February 2011. My role as Administrator involves managing payroll, accounts and HR, in addition to the financial and business systems in the home, working closely with the General Manager.

I enjoy meeting residents, old and new, along with their loved ones, and building these relationships.

I am supported by two members of the admin team to ensure that we deliver a high standard of work.

Soraia Cunha
Soraia CunhaJob Title:Unit Manager St Mary'sJoined: 2011

Soraia is our wonderful Unit Manager Nurse for our St Mary's nursing unit. Soraia has been with Dudwell for approx. 10 years now, and is a well-respected member of our team. She does a fantastic job with the staff rota, care planning and is a great support role/mentor to our RGNs. Soraia is passionate about all aspects of elderly nursing care, and we are grateful to have her working with our team as she brings compassionate care to the forefront.

Jamie Butler
Jamie ButlerJob Title:Care PractitionerJoined: 2011

My name is Jamie Butler, and I am a Care Practitioner here at Dudwell St Mary's with nearly 15 years of dedicated service. I began my career as a Care Assistant, progressing through the roles of senior carer and care practitioner, and I am currently undertaking training to become an Advanced Care Practitioner. My passion for providing high-quality, person-centred care and my commitment to continuous learning have been at the heart of my career journey.

I take great pride in supporting residents and their families, building meaningful relationships, and helping to create a caring and compassionate environment.

Outside of work, I enjoy spending time with my lovely husband and our four beautiful children, who keep me busy and make my days off truly special.

Augustine Irabor
Augustine IraborJob Title:Senior Carer & Speak Up ChampionJoined: 2020

My name is Augustine, and I am a Senior Care Assistant and Speak Up Champion at Dudwell St Mary.

I have been working in the care industry for 3 years. I absolutely love my role, and I find fulfilment in caring for and assisting the residents.

Since working at Dudwell St Mary, I have received a great amount of training and support. As a Speak Up Champion, I can support residents and colleagues to speak up on areas of concern and need for improvement within Dudwell St Mary.

Linda Lawes
Linda LawesJob Title:Activities CoordinatorJoined: 2008

My Name is Linda, and I am one of the Activities Co-ordinators at Dudwell St. Mary care home.

I joined Dudwell St Mary in April 2008 as a Housekeeping Assistant and later became the Head of Housekeeping. In 2018, I became an activities coordinator, where I brought lots of new and exciting ideas to the role.

I am passionate about my role within the home and aim to bring a smile to all our residents’ faces through different types of activities. My personality is bright and bubbly, so I aim to share this each day at work.

As I gather the resident's likes and dislikes, if you would like to come and chat with me about your family member, please contact the home to arrange.

David Bexhell
David BexhellJob Title:Head Of Maintenance and H&S ChampionJoined: 2020

Hello, my name is David, I am the Head of Maintenance at Dudwell St Mary. This role is varied and challenging to keep the home environment to the highest standard possible and to ensure that both residents and staff can enjoy their surroundings safely. I started this role in July 2020 after working as the maintenance manager of a holiday park for six years. When I was made redundant, I decided to pursue a more rewarding career in the care home sector, and I am very happy I did! Previously to this, I have been self-employed as a handyman, and I am a fully qualified electrician.

Nicola Vidler
Nicola VidlerJob Title:Administration AssistantJoined: 2023

Hi, my name is Nicky, and my role at Dudwell St Mary is Admin Assistant. I have worked for Barchester for 3 years and enjoy every day here. When I’m not at work, I’m a mum to a teenager and enjoy family time. I’m a big animal lover, and I also have dogs and cats in my family. Next year I’m getting married, so that is taking up a lot of my spare time with planning.

Harley Card
Harley CardJob Title:Head HousekeeperJoined: 2018

Hi, I have worked for Barchester and Dudwell St Mary since 2018. I started as a Housekeeper and am now Head of Housekeeping. My role includes keeping the home safe and clean for everyone. I really enjoy my role as every day is different. I take time to get to know the residents and also their lives before they lived with us. I worked as a carer in the community for 13 years, so I understand all elements of the role.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Dudwell St Mary Care Home to verify any information. View our terms and conditions. Barchester Dudwell St Mary Care Home has an Enhanced Service -more info.