
They are very caring and supportive and have made me very comfortable.E H(Resident / Service User)



They are very caring and supportive and have made me very comfortable.E H(Resident / Service User)



Situated in a special location, just a few miles from Brighton in a quiet residential area, Haven Care Home offers peace and tranquillity alongside the convenience of being close to great local amenities.
The whole team at Haven are committed to delivering the best care and support to every resident, every day. Under the careful supervision of a home manager who has a wealth of knowledge and experience, they deliver personalised...
Care Provided by Haven Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Haven Care Home for full pricing details and T&Cs.
Contact Haven Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Daryl Winsor(Senior Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (36)
Haven Care Home Reviews (79)
Haven Care Home has a Review Score of 9.5 (9.513) out of 10, based on 8 reviews in the last 2 years.
Over all time Haven Care Home has 79 reviews.
My mother was a resident in this care home from Feb 2015 until April 2018, during her stay she received excellent care in every respect from friendly caring and helpful staff.
All staff very friendly and excellent in their caregiving. Nothing is too much trouble. They make/take time with all the residents.
Staff are amazing and very welcoming, very supportive. Home is very clean and well presented. Everyone in the home goes out of their way to make sure my Father has everything he needs. Food is excellent and has a wide variety for all. I wouldn't want my Father staying anywhere else.
The manager and staff at the home where welcoming, understanding and very good at communicating with us whilst we made the difficult decision to move Nan into full-time care. It was a difficult time for us, as a family and the home helped ease the pressure.
Since then she has received an excellent level of care. Staff are caring and treat her with dignity and respect. The home has an excellent relationship with the local GP who routinely visits weekly to discuss any medical concerns or issues. There is a good programme of daily activities for the residents and the home is always clean with a welcoming atmosphere.
I would have no hesitation in recommending this care home.
Mum was close to passing away when she was moved to the Haven, but through the dedication of all the staff, she recovered and was treated as a close friend, none of which we have experienced in other homes. The atmosphere is always happy and the manager would always find time to talk to us and Mum. The food is like hotel food (five star), the nurses and carers again are always smiling and never overstretched. Of all the homes we have experienced, this is the best and how all homes should be.
Thank you for your review and kind words about our staff. I'm so glad to hear that your mum has recovered and that she has made friends with the carers. It is the little things like a smile and listening that make all the difference.
I visit my mum every day at this nursing home. Mum is very happy here and looked after very well by the lovely carers. All carers and staff are always so kind and thoughtful to me and my mum!
In all, a fantastic nursing home.
Thank you for your review. I'm so glad to hear that your mum is happy and well cared for. This must give you such peace of mind.
I visit my mother-in-law when my wife needs a break. The home is superb and all care is very good, it is a fantastic nursing home.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
Having had a 5-hour journey to reach Haven Care Home, my father was warmly greeted at the door by several members of staff and introduced to everyone he passed. Tea and cake was brought to both him and ourselves and he was made to feel very welcome with everyone calling him by his first name, and introducing themselves.
He feels totally at home and is warm, comfortable and well looked after.
Thank you for your review. I'm so glad to hear that your father is settled and that he feels at home and is well cared for. It is the little things like a smile or a warm welcome that makes all the difference not only to the residents but their family's and friends also.
We had, unfortunately, a need to find a care home for my mother - urgently following a prolonged hospital stay following a fall at home. The reason for choosing Haven Care Home was based on the helpfulness and genuine interest we received from the home manager.
Since my mothers stay which commenced in March this year, we have continued to find Haven's attention to detail and dedication reassuring for my mothers continued wellbeing. We hope the service continues to be as good as it is now. The reason for rating satisfactory for management is only because we feel there is an inadequate support during the home managers off periods. We feel however the home managers work is excellent!
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
In February 2015, on visiting my mother in Sussex who was still living in her own apartment I was shocked to see a huge change in her and realised she was no longer able to live on her own and a visit to her GP confirmed this.
My daughter and I live in Staffordshire so I looked at a number of local care homes which left me quite despondent. Then I came across Avery Horsefair in Rugeley and knew straight away that mum would find peace and contentment there. When she moved in her GP had given her a few months to live as her body was shutting down, but thanks to the incredible care from the staff at Horsefair, mum is now coming up to 99 and enjoying the company of the caring staff who pop in regularly.
Finding Horsefair is the best thing that could have happened to mum in her declining years. She is happy, superbly looked after and we can relax in the knowledge that she is in such a wonderful place, being looked after by staff who genuinely care.
A huge thank you to Horsefair.
Thank you for your review. It is so lovely to know that your mum is happy and settled and that she is so well looked after. I'm sure she has made new friends that she can enjoy the different activities with. It is the little things like a smile and a chat that makes all the difference. I'm so glad that you have peace of mind knowing that she is well cared for.
Kind, caring, clean, nothing too much trouble, nursed my mother in law back to good health. Can't find anything that needs changing. Well done!
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager
However, with care and support, she gradually settled, coming to terms with having to stay in the nursing home.
In nearly three years she had settled to being there even regaining her weight.
The loving and thoughtful care helped a lot, they always had quips and humorous exchanges.
Staff have been attentive and very kind to my mother thus I could relax even though I knew she was so frail, knowing she was in very good hands.
Staff stability is really important, over two/three years my mother saw many of the same familiar faces.
Changes unsettle the elderly and frail.
Always led by good management.
So sorry to hear of your loss please accept our condolences. I have passed your kind comments onto the home and they have told me that your Mum was a ray of sunshine always had a smile on her face and that they miss her also.
Excellent care, always someone able to talk to if any queries arise. Nothing is too much trouble ever.
Top marks to all the staff and management, my partner is very well looked after.
Thank you for sharing your lovely review with us, we really appreciate your feedback. We are pleased to hear about your positive experience and will share your kind comments with the home's manager. The Bupa Customer Care Team.
Every time I visit my aunty I am always made welcome. I know she is in a safe environment and is happy and well cared for here.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Sadly my father was admitted to the home for end of life care. The care offered was meant to make his end of life as comfortable as possible and it failed him and us. I would not recommend the home for end of life care.
We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and wellbeing is our absolute priority. We would like to contact you so that we can discuss this in more detail and investigate...
The staff have been very helpful from day one, they keep us informed how dad is doing and nothing is any trouble for them. Haven Care Home is very clean and dad said the food is divine and tasty. My wife and me can relax now he is in a safe place, you should be very pleased with Haven Care Home it does Bupa proud.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My mother has been at the home for just over 2 years. She is 90 yrs old. She is very happy and is extremely well cared for. The staff are great, nothing is too much trouble I live in Devon and can only get to see her every couple of months. I always get a very warm welcome. It gives me great satisfaction knowing that she is safe and happy.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My mother arrived here from a residential home 5 days ago. Until this move I had been very stressed and anxious about her. She had 2 falls and was in a lot of pain. On arrival we were warmly greeted and offered a tray of tea. Her room is inviting and well decorated. The food she has been offered and eaten is delicious. I observed that she looks clean and fresh, hair combed and someone had put a little lipstick on her. All the staff treat her with great courtesy and friendliness - and us too. I am hugely relieved and happy that she is now in The Haven for the final phase of her life - I am sure she is too. Thank you all.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My husband is cared for with kindness of professionalism. He is always treated with respect. All the staff are equally efficient and caring. They recognise his weakening condition and do all they can for him.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 14 May 2025
HC-One's Haven Care Home, in Peacehaven, East Sussex, has launched daily walking initiative ‘Haven on the Move’ to enhance residents' wellbeing while creating meaningful connections with the local community. The...
- 06 May 2025
HC-One's Haven Care Home in Peacehaven, East Sussex, has offered listeners an authentic glimpse into the lives of residents and colleagues through personal interviews and conversations that capture the essence...
There are no upcoming events for Haven Care Home.
Accreditations
There are no accreditations posted yet for Haven Care Home.
Meet the Team (6)

Senior Home Manager at Haven, Peacehaven
As a dedicated healthcare professional, Daryl has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Daryl closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what he enjoys most about his role, Daryl remarked:
“I enjoy seeing Residents with smiles on their faces and knowing they are truly happy. It’s wonderful to engage with them each day, and it makes my job feel so special.”
In his spare time, Daryl enjoys travelling and exploring new places around the world.
If you would like to find out more information about Haven, Daryl has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

As Deputy Home Manager and a Registered Nurse at Haven, Regie brings a wealth of clinical knowledge, leadership and compassion to the Home. He is dedicated to supporting Residents to achieve the very best quality of life by delivering person-centred nursing care that meets each individual's unique needs.
Regie works closely alongside the Home Manager and the wider team to ensure the highest standards of care are maintained every day. He is passionate about developing colleagues, promoting best practice and creating a positive, supportive environment where both Residents and staff can thrive.
Sharing Haven's commitment to providing kind, quality care, Regie believes that building meaningful relationships with Residents and their families is at the heart of everything he does. He takes pride in ensuring every Resident feels listened to, respected and cared for as an individual.
When asked what he enjoys most about his role, Regie said:
"The most rewarding part of my role is seeing Residents happy, comfortable and enjoying life. Knowing that I've made a positive difference to someone's day, while supporting my team to provide the very best care, is what makes this profession so fulfilling."
Outside of work, Regie enjoys spending time with his friends, keeping active and continually developing his nursing knowledge to ensure he delivers the highest standards of care.

I have been working at Haven permanently for the past three years and currently work as the Night Manager. Before joining Haven, I was actively involved in supporting my local community during the COVID-19 pandemic, which is where I discovered my passion for caring for and helping others. That experience taught me the importance of compassion, teamwork, and being there for people when they need support most.
Since joining Haven, I have developed valuable experience in care, team leadership, problem-solving, and ensuring the safety and wellbeing of both residents and team members. I take pride in creating a safe, welcoming environment and providing support whenever it is needed, helping to ensure every resident has a positive experience at our home.
What I enjoy most is being able to care for and support people. I found it incredibly rewarding to build relationships with residents and their families, helping them feel comfortable, safe, and valued.
In my spare time, I enjoy watching and playing football, as it allows me to stay active while enjoying the team spirit and competition that comes with the sport. I also enjoy taking part in a variety of other sports and outdoor activities to keep fit and challenge myself. One of the things I value most is spending time with my family, and I regularly visit them in Portugal whenever I have the opportunity. I also enjoy attending concerts and live music events, as I love experiencing different artists and sharing those moments with friends and family.

As a dedicated administration professional, Michelle has gained a wealth of experience in providing comprehensive financial, payroll and administrative support within the care sector, helping to enrich the lives of elderly people. She is a knowledgeable and dedicated leader who handles essential responsibilities like managing staff payroll and overseeing the home's daily business operations.
What I enjoy most is being the welcoming face of the home and helping everything run smoothly behind the scenes for our residents and their families. I love that my role allows me to support both our wonderful care team and the families coming through our doors, ensuring they always find a warm, helpful and organised environment.
Outside of work, Michelle loves spending lots of quality time with her family, especially since recently becoming a proud nanny. When she is looking for a bit of adventure, she also loves travelling and getting out on the open road on a motorbike.

As a dedicated healthcare professional, I have gained valuable experience in providing compassionate care and support to Residents. I started my journey at Haven as an agency carer and became a permanent member of the team, where I continued to develop my skills and knowledge. After a year of hard work and commitment, I was promoted to Senior Carer, and I have since progressed into my current role as a Nursing Assistant.
I am passionate about providing high-quality, person-centred care and supporting Residents to live with dignity, comfort and independence. I enjoy building positive relationships with Residents and their families, and I work closely with my colleagues to ensure every Resident receives the best possible care and support. I feel very grateful to be part of Haven, where the management team is supportive and encourages me to continue growing in my role.
In my spare time, I enjoy spending time with my family and friends, relaxing, and taking part in activities that I enjoy. I believe having a good balance between work and personal life helps me stay positive and continue giving my best at work.

As the Maintenance Operative of Haven care home, I am dedicated to keeping the home's health and safety my top priority for residents and staff, ensuring everyone is safe and happy within the home.
I enjoy daily talks with residents and helping them to personalise their bedrooms how they wish.
In my spare time, I enjoy listening to music and working on cars as my hobbies.
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