Thank you to all the staff for making my father's last days as comfortable as they could be.Deborah D(Daughter of Resident/Service User)
All the staff were so kind to Mum and to ourselves, the care was exceptionalJ D(Daughter of Resident/Service User)
Thank you to all the staff for making my father's last days as comfortable as they could be.Deborah D(Daughter of Resident/Service User)
All the staff were so kind to Mum and to ourselves, the care was exceptionalJ D(Daughter of Resident/Service User)
Located in the charming market town of Heathfield in East Sussex, Heffle Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the welcoming care home can enjoy quality facilities including cosy communal areas, a cinema room and hair and beauty salon. Each bedroom is tastefully decorated, and many have an en-suite bathroom. Outside there...
Located in the charming market town of Heathfield in East Sussex, Heffle Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the welcoming care home can enjoy quality facilities including cosy communal areas, a cinema room and hair and beauty salon. Each bedroom is tastefully decorated, and many have an en-suite bathroom. Outside there is a beautiful, landscaped garden, perfect for relaxing with loved ones.
Heffle Court promotes a calm and relaxing atmosphere and encourages residents’ independence as much as possible. There is always something to look forward to with a schedule of regular activities, events and outings in the home’s own minibus.
Contact Heffle Court to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Heffle Court for full pricing details and T&Cs.
Heffle Court has a Review Score of 9.8 (9.838) out of 10, based on 39 reviews in the last 2 years.
Over all time Heffle Court has 76 reviews.
The staff excellent. Professional, caring, polite. Manager very efficient + professional. As a family we would like to say a big thank you for all of the support have gone above and beyond.
The staff excellent. Professional, caring, polite. Manager very efficient + professional. As a family we would like to say a big thank you for all of the support have gone above and beyond.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your experience at Heffle Court has been so positive. Our team takes great pride in creating an environment where residents and families feel supported, so your feedback means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
Day room is so much more comfortable since...
Day room is so much more comfortable since its renovation, but the bedrooms and corridors need updating.
Thank you so much for your lovely review. We're delighted your mother's 99th birthday was such a happy and memorable day for you all. The team enjoyed being part of the celebration and helping to make it special. We really appreciate your feedback about the bedrooms and corridors and will continue...
Thank you so much for your lovely review. We're delighted your mother's 99th birthday was such a happy and memorable day for you all. The team enjoyed being part of the celebration and helping to make it special. We really appreciate your feedback about the bedrooms and corridors and will continue working on further improvements throughout the home. I will pass on your kind comments to the whole team.
After a fall at home and a hospital stay, we realised it was no longer safe for mum to return to her bungalow, even with carer visits! We chose Heffle Court for her, and they were extremely helpful and understanding with moving and settling her in, back in March this year! Although at first it was...
After a fall at home and a hospital stay, we realised it was no longer safe for mum to return to her bungalow, even with carer visits! We chose Heffle Court for her, and they were extremely helpful and understanding with moving and settling her in, back in March this year! Although at first it was difficult for her to accept the change, she is now settled and accepts everything around her! My brother and I are more than happy with all aspects of the care she receives. We are relieved to know she is in a safe environment, provided with good health meals, and has company at all times! Recently, mum celebrated her ninety-ninth birthday, and once the staff knew all the family wanted to celebrate with her, the home arranged a room (beautifully decorated and set up) by two young carers, food, drinks and cake!
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care and feels settled at Heffle Court. It's wonderful that her move went smoothly and that we could support your family during this transition. We're especially pleased that...
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care and feels settled at Heffle Court. It's wonderful that her move went smoothly and that we could support your family during this transition. We're especially pleased that her ninety-ninth birthday was so memorable and that our team made it a special occasion for you all. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
I visited my grandad 4 days after he was admitted. I was truly impressed with the friendliest staff, and that is all the staff. I was made very welcome...
I loved the feel of the day room, where it felt relaxing, safe and very friendly. I knew we had made the right decision. Vlad went above and beyond to get him here quickly.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your grandad is receiving such great care at Heffle Court and that you felt so welcome during your visit. Our team takes great pride in creating an environment where residents and families feel supported, so...
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your grandad is receiving such great care at Heffle Court and that you felt so welcome during your visit. Our team takes great pride in creating an environment where residents and families feel supported, so your feedback means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
Vlad = You have a superb team.
Vlad = You have a superb team.
Many thanks for your positive review. We're delighted to hear that your aunt Pat is happy and receiving such great care at Heffle Court. I'm proud to lead such a dedicated team, and I'll be sure to pass on your lovely feedback to everyone.
Lounge area smelled of urine, but bedroom very clean.
Lounge area smelled of urine, but bedroom very clean.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your husband received such great care during his respite stay at Heffle Court. We're pleased you found our team to be friendly, approachable, and professional. We take great pride in maintaining a clean...
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your husband received such great care during his respite stay at Heffle Court. We're pleased you found our team to be friendly, approachable, and professional. We take great pride in maintaining a clean environment, so please be assured that I will follow up with the team to ensure this is addressed. I will pass on your kind comments to the whole team.
Myself and family have nothing but praise and thanks for all the staff at Heffle Court. From management down to cleaners and laundry staff. They were all kind & caring to my husband and to us, his family. Drinks and food were provided. One of the nurses sat with him when she was free. We feel that...
We would recommend Heffle Court.
Thank you for your positive review. We're delighted to hear that your husband received such great care at Heffle Court. Our team works hard to create a welcoming and supportive environment for both residents and their loved ones, so your words mean a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
Delighted with the genuine caring from everyone. Lovely atmosphere and surroundings.
Delighted with the genuine caring from everyone. Lovely atmosphere and surroundings.
Thank you for your lovely comments. Our team at Heffle Court works hard to create a welcoming and supportive environment, so thank you for your recognition. Your feedback will be shared with the team.
Dad had to move from a care home because of his medical needs. We were put in contact with Heffle Court, and is the best thing that could of happened. Dad has dementia but since being at Heffle Court he has managed to get a quality of life back. The staff are very attentive and management totally...
Dad had to move from a care home because of his medical needs. We were put in contact with Heffle Court, and is the best thing that could of happened. Dad has dementia but since being at Heffle Court he has managed to get a quality of life back. The staff are very attentive and management totally aware of everything. Highly recommended.
Thank you for taking the time to leave us such a wonderful review! We're happy to hear that your dad is receiving such great care at Heffle Court. Our team works hard to create a welcoming and supportive environment, so it means a lot to know that this has made such a difference. I will pass on your kind comments to the whole team.
The team have been outstanding from the beginning to make the move from hospital and has explained every step of what each day will look like and the care our Mum will need to make it feel as homely as possible. We are very happy, and everyone is so friendly. Thank you.
The team have been outstanding from the beginning to make the move from hospital and has explained every step of what each day will look like and the care our Mum will need to make it feel as homely as possible. We are very happy, and everyone is so friendly. Thank you.
Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that your mum is settling in well at Heffle Court and that you've felt supported by the team throughout. Creating a welcoming environment is something we take great pride in, so your kind words mean a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
Staff at Heffle Court are very caring - from the cleaning (meticulous), to the care staff (patient and sympathetic), and to the admin staff (always helpful).
Staff at Heffle Court are very caring - from the cleaning (meticulous), to the care staff (patient and sympathetic), and to the admin staff (always helpful).
Thank you for your lovely review! The team at Heffle Court works exceptionally hard to provide the highest level of care and support at all times, so your recognition means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
I am very pleased with my mum's room, and she is clean & comfortable, the staff are very friendly & helpful.
I am very pleased with my mum's room, and she is clean & comfortable, the staff are very friendly & helpful.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Heffle Court. Our team is dedicated to providing the very best care for all our residents, so your recognition of their hard work means a lot. I will pass on your kind comments to the whole team.
My mother has been at Heffle Court for nearly 4 years and is very happy there. With such caring staff, you...
My mother has been at Heffle Court for nearly 4 years and is very happy there. With such caring staff, you couldn't ask for more.
Thank you, for your kind words and recognition of the team at Heffle Court. We're delighted to hear that your mother is receiving such great care and feels happy here. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
My husband has settled really well and always is relaxed when I visit. All the staff are very attentive and very caring. The food is amazing. I like the fact that most people spend their time in the communal area and are content.
My husband has settled really well and always is relaxed when I visit. All the staff are very attentive and very caring. The food is amazing. I like the fact that most people spend their time in the communal area and are content.
Many thanks for your positive review. We're delighted to hear that your husband has settled in well and is receiving such great care at Heffle Court. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
The building is a light and airy purpose built facility. The staff were excellent, caring and respectful to all the residents. My mother had truly excellent palliative care at the end of her two year stay in the home.
The big downside for me was financial admin. I was unaware that the direct...
The building is a light and airy purpose built facility. The staff were excellent, caring and respectful to all the residents. My mother had truly excellent palliative care at the end of her two year stay in the home.
The big downside for me was financial admin. I was unaware that the direct debit for fees was incorrectly set up by the finance team and I received a substantial bill in the second year to remedy the error. I also continued to receive invoices after my mother had died. All in all quite stressful hassle because the sums involved are substantial.
We pride ourselves on the resident experience and are pleased to hear you were happy with your mothers care during her time at Heffle Court. We have passed on your feedback to the team, and they will use your feedback to continue to improve the services we provide.
A very happy and caring home.
A very happy and caring home.
Thank you for your lovely review. The team at Heffle Court works hard to ensure that both our residents and their loved ones feel happy and cared for, so we're delighted to hear that you had a lovely experience. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
Very happy with Heffle Court the staff and managers are superb so friendly and treat you like one big family nothing is ever too much for me to ask them to do always very happy to help and go beyond. Extremely good with visits and brilliant meal time, mum has been here for several years and never...
Very happy with Heffle Court the staff and managers are superb so friendly and treat you like one big family nothing is ever too much for me to ask them to do always very happy to help and go beyond. Extremely good with visits and brilliant meal time, mum has been here for several years and never had any problems and built up very good friendships with staff.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Heffle Court and that she has formed friendships with the team. Our team is dedicated to going above and beyond to make sure everyone feels comfortable and supported. I will pass on your kind comments to the whole team.
Cannot fault the team at Heffle Court. The overall care, understanding and professionalism are top-class. We approached them when an emergency placement was required and they dropped everything to accommodate my uncle. I wouldn't hesitate to recommend this care home to any of my friends.
Cannot fault the team at Heffle Court. The overall care, understanding and professionalism are top-class. We approached them when an emergency placement was required and they dropped everything to accommodate my uncle. I wouldn't hesitate to recommend this care home to any of my friends.
Thank you for taking the time to leave us such a fantastic review, Sue! Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
Very comfortable, no complaints about this place. The staff are very good, I have lots of friends here.
Very comfortable, no complaints about this place. The staff are very good, I have lots of friends here.
Thank you for your lovely comments. We're delighted to hear that you're receiving such great care and have made many friends at Heffle Court. We will pass on your kind comments to the whole team.
It was so good to see the residents engaging with the staff and my mother thoroughly enjoyed herself. The staff all do a...
It was so good to see the residents engaging with the staff and my mother thoroughly enjoyed herself. The staff all do a wonderful job. Thank you.
Thank you for your kind words and recognition of the team at Heffle Court. Your comments will be passed on to the team.
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I lead my professional Care Team in delivering the highest level of care and support for our residents.
My commitment to professional development...
I lead my professional Care Team in delivering the highest level of care and support for our residents.
My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.
I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.
I feel that the Care UK philosophy matches up well with my own beliefs on care provision and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heffle Court to verify any information. View our terms and conditions. Heffle Court has an Enhanced Service -what an Enhanced Service includes.