Heffle Court

Went for a barbecue at the home it was very enjoyable. Well looked after and very caring staff.

My uncle is as happy and as healthy as can be so that makes me happy. The staff are lovely and hard working. New management coming in has made a positive difference.

Took Dad to Heffle Court as we had to move him to a new home. Staff were very helpful and made sure Dad was well looked after. The room was spotless and smelled fresh. We were helped with putting Dad's clothes and possessions away. Can'tsay a bad word. The experience so far is excellent.

Lovely food.

My mum was aged 92 when she had to go into Heffle Court. She had always been a very independent lady and found it hard to accept that she needed full-time care. In October 2023 she went into care and at first was very depressed and ready to give up. But the caring support the team gave Mum was exceptional and after a few weeks, she settled and began enjoying being there. She loved the company and, although sometimes she could be very stubborn, the team knew how to win her round. I can’t thank the team enough for the care and support while Mum was there and she had a lovely Christmas as well.

Thanks for all you have done for my mother and our family.

Thank you to all the staff for making my father's last days as comfortable as they could be. We will always be grateful.

During Mum's last few weeks, we couldn't have asked for more. All the staff were so kind to Mum and to ourselves, the care was exceptional - thank you.

My mother was sent to Heffle Court from the hospital for a temporary stay before moving to her forever home. My mother has vascular dementia which presents her with many issues including a lack of appetite and delusions. I was quite anxious about how she would cope with the change of environment but I needn't have worried. Alison and her staff made everything so easy for us. They were very welcoming calming Mum's fears and worries instantly. With the staff's encouragement and support my mum started to eat more, they diagnosed and treated her for depression which calmed her immensely. Everyone was so kind, caring and helpful. The home itself is clean and bright with many communal rooms. There are many activities laid on for residents to stimulate them. I can't praise Heffle Court and its staff enough and would highly recommend this home for temporary or permanent residence, particularly for those suffering from dementia.

We have no experience with care homes or how they run but found Heffle Court to be clean, the staff helpful and caring and always ready with a smile.

Fantastic, its been so fantastic if I needed another home I would want to come back here thats how good its been. I had lovely meals and as I mixed I have made lovely friends. I have loved every minute of it. They have all been kind to me all been wonderful. I have got better on my legs and have not used my frame so that is good. I want to say thankyou for everything and I will come back to visit.

My mum has been at this wonderful place for four years, and I can honestly say I wouldn't want her in any other care home but this one. All the staff are friendly and compassionate and spend time really getting to know each resident. My mum is so happy here, and although her Alzheimer's has got worse, I'm confident that she is being well looked after and has a better social life than I do! It's a happy place with lots of parties and celebrations, which each resident can be part of in their own way.

My wife has been n Heffle Court nearly a year now. She has been in the nursing unit for most of that time. I am well satisfied with all aspects of the care provided. the staff are friendly and attentive. I can rest my mind that my wife of 62 years is getting the help she now requires.

Very grateful and delighted with the loving care my wife received from all the staff. I am very appreciative of your thoughtfulness in providing me with regular updates by post/email, especially in these difficult times.

I have found the staff to be very kind and caring to my sister.

In 2016 when it became impossible for me to continue looking after her the decision was taken to permanently place her into care so Heffle Court took her in and there she has remained since. I could not be happier with the fantastic service they have provided to my mother and I could not wish for a better place for her, all the staff are incredibly patient with both my mother and myself and I feel like they are an extension of my family.

My husband, ages 75-years, has had dementia for 8-years or so. He has been in Heffle for 18-months. I have always been impressed with how kind and caring the staff are, including everyone in compositions and activities of everyday life. My husband started there on the floor where residents were mobile, but last summer, had a fall. He had two weeks in hospital for the hip, and back at Heffle, he went up to the nursing floor where for the last 6-months, has been very settled and well cared for. I've been impressed they are Covid-free. Now look forward to visits as per pre-Covid!

I am truly amazed and very grateful for the level of care shown by the staff at Heffle Court for my mother. They are wonderful. The level of care received is outstanding. It is an enormous comfort to me to know she is happy and very well looked after when I cannot visit as often as I used to. Thank you to all the staff at Heffle Court.

There's always a happier atmosphere even if some are low - they try to lift spirits. I sometimes wonder if all residents are getting enough to drink and eat, even though there is always plenty of food available - some may need help occasionally.

My wife has been a resident of this care home for more than 18 months. The home is well maintained with excellent facilities and is very welcoming to residents and visitors alike. The staff are warm, friendly and very caring to the residents, with a kindness and compassionate approach that I cannot speak too highly of. Suffice to say - My wife is happy and settled here and I am very lucky to have found such a haven for her to cope with her mixed dementia condition.