Inglewood, Eastbourne, East Sussex
Inglewood, Eastbourne, East Sussex
Inglewood, Eastbourne, East Sussex

Inglewood is registered for 57 residents and offers both long and short term care packages (including respite).

Inglewood is a bright and comfortable haven, built in charming traditional style and set in an award-winning garden. Providing long-term residential and nursing care, together with dementia, respite (including post-acute rehabilitation) and palliative care.

Communal areas include a dining room, conservatory and three lounges for entertaining or socialising. The home also has beautifully landscaped gardens with quiet seating areas. Accommodation is offered in tastefully decorated rooms, all of which have nurse call system, TV and telephone. Ground floor en-suite rooms have their own patios.

Residents can dine in their own room or enjoy the company of others in the dining room, a daily menu is offered and special diets can, of course, be catered for.

The team at Inglewood understands the importance of a healthy and active lifestyle, which is why the dedicated activities coordinators spend time thinking up stimulating programmes and interesting events. Residents are encouraged to pursue their hobbies, join in games and enjoy regular day trips.

A high standard of nursing and medical care is provided at all times and residents are always treated with respect and dignity. Family and friends are always welcome.

The home is situated close to Hampden Park with its Lake surrounded by wildlife and woodland walks and is convenient for Hampden Park Railway Station, shops and amenities (5 minute walk). Eastbourne Town Centre and the seafront are two miles away.

Group: Canford Healthcare

Person in charge: Gail Watkins (Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 54

Shared Rooms: 3

Rooms with ensuite WC: 30

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Inglewood: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Inglewood has a Review Score of 9.7 (9.706)

The Review Score of 9.7 (maximum of 10) for Inglewood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 51 Reviews over all time. This Average Rating is also the rating value for Inglewood in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 34 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.706 for Inglewood is calculated as follows: ( (423 Excellents x 5) + (154 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 586 Ratings = 4.706

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Inglewood is based on 34 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 34 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    41
  • Good
    9
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Inglewood?

  • Extremely LIKELY
    46
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Inglewood

  • Daughter of Resident/Service User
    20
  • Son of Resident/Service User
    7
  • Niece of Resident/Service User
    5
  • Resident / Service User
    4
  • Husband of Resident/Service User
    3
  • more

I was delighted with the care my Uncle received while at Inglewood. He was quite difficult at the start but the staff treated him with respect and allowed him to accept the help and care offered to him.

Well done and thank you.

How likely would you be to recommend Inglewood? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I felt happy in the knowledge my mother-in-law was being well looked after. The home has a great atmosphere because of the wonderful staff.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Left mum for respite while we went away. I am happy to go and leave mum as I know she will be well looked after.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From entering reception every person is friendly. My mother has been here for the last ten months. I never have a set day for seeing her but whenever I go the home is clean, smells fresh, there are always clean towels and a face cloth in her room and the room is comfortable.
I have had several lunches at this home and the meals are very good.
Carers are always ready to help. Nursing staff are very good, the manageress is always ready to listen to any queries you might have and reception staff are excellent.
Cleaners and laundry staff are always busy.
These are my observations. My mother is well looked after.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My husband went into Inglewood after his third stroke. The care he received and the friendliness of the staff and management were second to none. My husband passed away on 14th September at 4.25am with a nurse sitting with him holding his hand.
I was told immediately. When I arrived I was treated with compassion and friendliness.
I visited every day and whoever was on duty, management, nurses, carers, chef, kitchen staff, cleaners or maintenance, were all very professional, friendly, helpful and caring.
I always went home knowing my husband was safe and well cared for.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Following a severe stroke, my Dad was given 1-2 months to live. We were given a shortlist of nursing homes by the hospital, 1 of which was Inglewood. As soon as we visited we were impressed by the ambience of the home. The rooms are extremely well presented and the communal areas pleasant both for residents and visiting family. We obviously picked Inglewood and didn't regret our decision at all.

All the staff, through management, nurses, carers and housekeepers were caring both towards my Dad and visitors. They especially ensured that my mum was comfortable during her daily visits which often lasted about 4-5 hours giving her regular cups of coffee and popping in for a chat. As Dad deteriorated they ensured that he remained clean and comfortable. He battled on for 3 months until mid-September. The night he died a nurse regularly kept an eye on him and sat with him as he passed away. My family cannot thank them all enough for the care and dignity that they provided my Dad in his final months.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Having visited Inglewood twice per month for about 10 years, I can say it is a really good home. Lovely d├ęcor, friendly and capable staff, great variety of activities and very good care. An atmosphere of peace usually prevails and residents are mostly very content and comfortable. It is a real pleasure to get to know both the residents, staff and visitors through our visits and a great privilege to sometimes visit and pray with those confined to bed. I thoroughly recommend this home.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

My aunt was very well looked after at Inglewood at a very difficult time. All the staff were very kind, caring and efficient, both with my Aunt and all the family. The home has a good atmosphere and the gardens are lovely. I have not rated food and drink and activities as my aunt was too ill to appreciate either, but have noticed very good!)

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My aunt has stayed at Inglewood three times before this most recent stay. She is always made so very welcome by staff and residents alike. She has enjoyed her two and a half weeks respite and especially the mini bus trips out, the hairdresser, learning to play Scrabble, everything. She feels "at home" and relaxed and now feels confident to make a decision about long term care.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was in this nursing home for end of life care and unfortunately was not able to appreciate the facilities but we as a family were treated with respect and kindness and were happy and satisfied with his care. They made his last day's pain-free, safe and comfortable. The staff were all very friendly and considerate right from the cleaners to the management. There was always someone to ask if you needed anything or had any concerns. Overall very happy with Inglewood.

How likely would you be to recommend Inglewood? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Found the staff all times to be helpful, communicative, friendly, resourceful and courteous. They always asked if there was anything we wanted or needed and if assistance required and nothing was an effort or burdensome. This attitude and approach was consistent irrespective of visiting hours from early morning to late at night. The management approach was excellent and produced outstanding "customer" relations and understanding of needs.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law is very happy at Inglewood. I always receive a warm welcome by the smiling reception staff and all the staff and management every visit.
The exterior, interior and beautiful grounds and gardens are so relaxing.
The food is very good quality, a good choice and selection always available. Staff are always available and the cleanliness of the home is impeccable. Individual rooms are bright, beautifully decorated and spotless. Communication is excellent as is the resident's daily activities and entertainment organised by their own team.
A real caring home where all are treated as individuals and made to feel like one big happy family. Also weekly outings on their specially adapted bus. I am so relieved that my wife and I can relax, knowing that Mum is in good, safe hands and happy. I cannot praise Inglewood and all the staff enough. The attention to detail is phenomenal.
I highly recommend Inglewood Care Home.
P.S. Afternoon tea and cakes are to die for.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Arrived without an appointment at dinner time. We were made very welcome and shown around. This was our first time that we had used a nursing/care home. Dad was reluctant but after visiting again and meeting staff and residents, he was looking forward to his stay. Cleaners, reception, carers, nurses, gardener, everyone was helpful, kind, efficient and professional. A wonderful, welcoming place. Dad loved it.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father was only in the home ten days as an emergency admission. Then he was not capable of signing anything as he was not aware of where he was.
At the time under morphine.
The staff did as much as they could to make him comfortable. They were very helpful and friendly to us - my sister and I and grandchildren (adult) that came to visit - nothing was too much trouble. The management was excellent.
We were offered tea or coffee, biscuits on visits.
The turn-over of sisters/nurses was a lot and we would have liked r=to have seen the same person on duty for more days.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I knew of Inglewood as I was in the Care sector for several years. From the moment I walked in, I knew I had chosen the right home for my dear Mother and that she would be happy there. Always a warm and cheery welcome from Management and all staff every visit. Food is excellent quality, choices and selection. Management and all staff are always available and the constant cleanliness of the home is impeccable. Individual rooms bright, airy and spotless. Communication is very good and the resident's daily activities and interaction are excellent. A real caring home where everyone is treated as an individual and made to feel like one big happy family. Beautiful gardens and weekly outings on their own specially adapted bus. I am so relieved that I can now relax, knowing that Mum is in good hands and safe. I cannot praise Inglewood and all the staff enough. Attention to detail is phenomenal. Highly recommended.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother lived at Inglewood for 2 years and was full of praise for the professionalism, friendliness and respect shown by all of her carers.
She was happy there throughout her stay and was made to feel at home, surrounded by love and quality service.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The nursing/care staff were extremely caring and supportive during mums last week. Losing a loved one is never easy but the compassion shown by the staff comforted us.
We felt mum was having the best care possible in her last days.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

My mother in law was a resident at Inglewood House in Eastbourne for two years, until her death in April 2107. She was unable to leave her room, so I cannot comment on the activities and social life of residents there, but she was very content and comfortable at Inglewood House. The staff were extremely kind and attentive and she always felt safe and cared for there. She was very fond of her carers and they of her. The carers were also very kind to and communicative with my husband during her last weeks. She had a sunny and pleasant room. The atmosphere at Inglewood is calm, capable and caring. She also reported that the food was good, and her needs regarding newspapers, books and radio were always attended to with alacrity. I can recommend Inglewood House as a pleasant and caring community that does its job well.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Where do I begin? The staff were wonderful. They were always there to help if needed, nothing was too much trouble. When you entered the premises you always got a warm welcome. My husband had the best care they could give him. Even in his last days, they could not do enough for him. I have a lot of praise for the home.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care my father received was above and beyond expectation. He was looked after extremely well 24/7 until his last moment. Even after he passed, while in their care, the support for our family was exceptional, beyond their duty.

Myself and my family would like to praise the home and its staff. Thank you very much for the care and support.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother stayed at Inglewood on end of life care. The whole team at the home could not have done more to make her time there comfortable and peaceful.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

I could not ask for a better home for my dad. I would definitely recommend if needed again.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everyone at Inglewood was always ready to help. Nothing was too much bother. They looked after my dad very well, and my family and my mum at the end. I cannot say anything against anyone - they were all wonderful.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found all the staff really helpful. I didn't really see much of the management. Laundry lady made me laugh every day.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care provided for mum in her last few weeks was excellent. I couldn't have wished for a better place for her to be.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was moved into Inglewood for end of life care.
I needed her to be comfortable and feel safe and secure.
I cannot thank the staff enough for the kindness, care and consideration that they showed to her (and myself) at this difficult time.
I am truly grateful.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in Inglewood Nursing Home for 2 and a half years, during this time she has been very well cared for and looked after. Sadly this February she became seriously ill and passed away. I cannot stress enough how supportive and caring Inglewood were both to my mother in her last days and to us as a family. This caring support has helped us as a family to cope with losing our precious mum. They knew us and mum so well that they were able to offer appropriate help, we really appreciate their love and care.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wonderful staff from the manager to the gardener. My mother was so well looked after I cannot thank them enough. My mother even in her final stages was kept pristine until the very end.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found the home to be friendly, efficient and caring. All of the staff seemed committed to making my mothers stay as good and comfortable as possible. The management were always available if I needed to discuss any issues and anything bought up was done immediately. I was sorry to remove my mother from Inglewood the only reason I did so was because we moved areas.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum was not in the home very long but liked the staff, the food and the garden. The staff were very kind to her, especially when dementia took hold.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

On the whole, my brother received a high standard of care during his thirteen-month stay. Some staff carried out personal care more thoroughly and sensitively than others. Training could possibly improve some care assistants. I was always greeted courteously by the friendly receptionist and any problem was usually dealt with efficiently. It is difficult for me to comment more helpfully as I was not on the recieveing end of the care.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

My uncle has been a resident at Inglewood for three months and I have been very pleased with the care and attention he has received. All the staff are pleasant and have time to speak to me whenever I have a question and all staff are courteous and nothing is too much trouble. He has been very happy and can joke and laugh with all the staff.
I would certainly recommend Inglewood to anyone looking for a nursing home.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I went to see my dear friend and as I go in, I am greeted by people at the desk and in the office - as there is usually something to chat about. As I wander down the hallway speaking to the girls, I notice that my friend is fast asleep so I read my book and eat my lunch - She wakes and I do not get a word in edgeways! She can yap a hind leg off a donkey. The girls wander in and out and offer drinks. All very friendly and I feel at home. Very clean, light and airy in the room and I have no complaints - They look after all of their visitors very well.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Generally, the care and support are satisfactory/good and the atmosphere and staff make it a happy place. The food and drinks are always good and there are always activities to attend when I'm up to it. The home is kept clean and warm and we feel safe and secure. The staff are always friendly, helpful and treat me with dignity.

How likely would you be to recommend Inglewood? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My mother has been living at Inglewood since May this year. She is very happy and relaxed- the happiest I have seen her for years. She loves her room- filled with her own possessions, likes the food and most of all enjoys seeing the cheerful and caring staff. She feels well looked after. She goes on a couple of outings a week in the minibus and gets out into the garden whenever she can. Now she feels so settled she is intending to join in with the daily activities on offer. She enjoys regular hairdressing and always looks smartly dressed. She loves the little extra treats that Inglewood provide.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am pleased with the care my wife receives.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

I offer my sincere thoughts to all the staff at Inglewood who took care of my aunt. Her care has been continuously of a very high standard, very professional but with concern and commitment for the human being she was. Her remaining family and friends all thank you for taking such good care of her in her moment of need. We really appreciate all you did for her and your kindness. Thank you also for attending her funeral and for the cards you sent. You are an excellent care home staffed by excellent people. Thank you.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Superb. Dad had a fall at his residential home and after 5 weeks in hospital, he went to Inglewood Nursing Home. Dad needed assistance with everything. The care he received was beyond excellent and given with love and understanding.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The management team are always welcoming and ready to help. The sisters and carers are always cheerful and ready to help residents, sometimes under very difficult circumstances. Everywhere is kept clean. The gardens are neat, colourful and interesting. Very important to people who have given up their homes and have enjoyed their garden. Lovely conservatory/lounge to sit in and look out of. Activities for residents/visitors varied and interesting. Excellent!

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My aunt spent the last month of her life in Inglewood. Such a lovely place. Everyone was so kind and caring to my Aunt - as a family we could not have asked for better and during such a difficult time for us, the staff had time to support us all well.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Looked after dad very well. Always very kind to him. A nursing home that has a very homely look and a lovely relaxed atmosphere for both residents and their visitors. Dad was unable to use the lounge very much due to the gradual deterioration of his condition but there were always lots of activities going on for all levels and they included room visit activities.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum was very poorly and frail when she moved into Inglewood. Immediately she was well cared for by all the staff which did everything they could to make her comfortable and peaceful. The staff were also very kind and welcoming to us at any time of the day.
I was very happy my mother was with you at this time and thank you all for everything you have done.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Good

Rooms: Good

My stay was made very pleasant due to excellent management and wonderful staff. The accommodation was very pleasant, the room was kept very clean. The food was good although sometimes it arrived a bit cold. I couldn't have been looked after better.

How likely would you be to recommend Inglewood? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff at the home were helpful and caring in settling my husband in for a week's respite care. I was very satisfied by the way they looked after him and pleased by the way they provided activities and outings. I would definitely like my husband to stay at Inglewood again.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I went in from hospital after surgery for post operation treatment and respite care. I was well treated by many helpful and friendly staff, who were always pleasant. Food was good, varied and well cooked. I took part in some activities when I felt better, which I enjoyed, the lovely garden which much appreciated. One small point, some large print books would be useful for people with poor sight. I was well satisfied with the experience at Inglewood and would go there again If I ever required nursing care etc.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The cleanliness and ambience of the home is good, as is the food and laundry. The medical staff and carers are generally very good, though sometimes new staff take time to adjust to schedules and on occasion language. My mother is well cared for and staff are attentive. Reception is always welcoming.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lovely home. The staff always very pleasant, rooms are lovely and clean. Patients always well cared for.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We found the standard of care and attention second to none. The kindness shown on our sad loss was extremely helpful to us.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Although my mum wasn't at Inglewood for long, the time she had there was lovely. Mum was made to feel special and her needs catered for. Even in her final hours the staff looked after Mum and the family that were there with her.

How likely would you be to recommend Inglewood? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum arrived five weeks before she passed away from lung cancer to receive palliative care. We did not know at this point how long she had. She quickly settled in with the help of the nurses and carers. She had a lovely room with views of the pretty garden. The care she received was exceptional from all members of staff. I didn't realise a nursing home would be so nice and welcoming. visiting mum daily we were constantly offered drinks and food too. Keep up the good work Inglewood.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother originally went to the home for 2 weeks to recover from a hip fracture. From the moment I looked around the home I was made to feel welcome and supported. My mother remained at Inglewood for 6 weeks and then made her decision to stay there permanently. The activities programme is second to none and all staff treat her well. I can only say that I would recommend Inglewood without hesitation.

How likely would you be to recommend Inglewood? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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