Inglewood Nursing Home

7/9 Nevill Avenue, Hampden Park, Eastbourne BN22 9PR
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9.7 189 Reviews
  • Inglewood Nursing Home, Eastbourne
Located in a pleasant residential area of Eastbourne, Inglewood Nursing Home offers short and long-term nursing and palliative care in charming, period-style accommodation with thoroughly modern facilities.

Within the home there is accommodation for up to 60 residents in bright, comfortable rooms set over two floors. Each room is equipped with a TV, nurse call system and an adjustable automatic bed. All rooms have large windows and attractive views over the picturesque garden, while some on the ground floor open out onto the secure courtyard.

Staff encourage all residents to personalise their room with favourite pictures, photographs, ornaments and small items of furniture, as this helps them to feel at home much more quickly.

There is lift access to the first floor and all areas are wheelchair accessible. Free Wi-fi is available throughout the home, which also has its own hair salon.

Nursing and care staff are on hand 24 hours a day, supported by dedicated chefs as well as activities, administration and housekeeping teams.

Staff really care about each one of the residents and aim to make them feel completely comfortable and at home, whatever the level of care required. Their relationship is central to how happy residents are at Inglewood, and staff work hard to build trusting relationships with both the resident and their family.

Visitors are welcome at any time and on-site parking is available.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1350

Fees are dependent on the level of care required. Please contact the home directly for more information.

These prices are only a guideline, please contact Inglewood Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rani Raju (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.

Parking

  • Free on-site parking is available.

Inglewood Nursing Home Reviews (189)

9.7

Inglewood Nursing Home has a Review Score of 9.7 (9.666) out of 10, based on 49 reviews in the last 2 years.
Over all time Inglewood Nursing Home has 189 reviews.

Overall Experience
  • 144
  • 42
  • 3
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Date Published
  • 189
  • 12
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  • 49
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Reviewer Connection to Inglewood Nursing Home
  • 68
  • 38
  • 18
  • 11
  • 10
  • 7
  • 6
  • 6
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
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  • 1
Total of 189, showing 41-60
Review from B S (Husband of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think my wife's last days were made easier by the caring staff. In a short period, they seemed to treat her as if she was a friend or relative.
All staff made me very welcome when I visited. I was happy that she was in Inglewood Nursing Home.
Reply from Rani Raju, Manager at Inglewood Nursing Home

Dear Brian,
Thank you so much for your positive review. We appreciate your kind words about our home and our staff and continue to improve and increase our services for it to be the best it can be.
Thank you so much.

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Review from Allan A (Resident) published on 11 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am a 90-year-old resident of Inglewood and have been for several months, you may well wonder how or even why someone of my age has been offered to choose to do this. As my family live abroad (New Zealand) I consider this as my home and with all the carers and staff my family and try to treat them
with the respect they are entitled to; it would be wrong to say they always have a smile, after all, they are human, but they still carry out their daily chores and challenges in the professional way they were trained. You will have noted that I only credited the home with “Good” as no one is perfect and again repeat we're all human, but ask if I’d recommend Inglewood, I would have no hesitation in recommending my home to share.
Reply from rani raju, Deputy manager at Inglewood Nursing Home

Dear Allan, thank you so much for your positive feedback. I will pass the message to all our team.
Kind regards.

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Review from S C (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every day I was met with a smile and hello from the reception as I went up to my mum's room, all the staff said hello. Nurses and carers were lovely, also cleaners. All staff were lovely. Anything I wanted to know was dealt with. My mom was comfortable and I am very grateful to Inglewood Nursing Home
and their amazing staff.
Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you so much for your valuable feedback. I will pass the message to all our team.
Kind regards.

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Review from Robert R (Husband of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was very happy being in your loving care at Inglewood. She never once complained about anything during her four-week stay with you. All her visitors also said that the staff all gave smiles to welcome visitors and never felt in the way during their visits. Thank you.
Reply from rani raju, Manager at Inglewood Nursing Home

Dear Robert, thank you so much for this feedback. We greatly appreciate your feedback.
Kind regards.

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Review from Jane C (Daughter of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When looking for a care home for my mother, when she needed end-of-life care, we called at Inglewood Nursing Home. The receptionist was kind and helpful and showed us available rooms. The move from hospital for my mother was handled perfectly by Inglewood. My mother's room was pleasant, quiet and clean
- everything she needed. Although we always visited her without giving the staff notice, Mum was always clean, with her hair neatly brushed. Her carers were kind and attentive and provided everything she needed.
Reply from Rani Raju, Registered Manager at Inglewood Nursing Home

Dear Jane,
We are delighted that you are so happy with all aspects of our care. Thank you for taking the time to write a review.
Thank you,
Rani.

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Review from Emily W (Daughter of Resident) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A warm, clean and welcoming environment for my dad to come to for care after leaving hospital, he settled in well. The care home was very clean and full of lovely, kind staff. My dad went away with a smile to his new care home, nearer all the family. Thank you to you all.
Reply from Rani Raju, Manager at Inglewood Nursing Home

Dear Emily,
Thank you so much for your positive feedback. I will pass the message to all our team.
Kind regards,
Rani.

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Review from E V (Daughter of Resident) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was always treated with care and dignity. All the staff were very friendly including reception and cleaning. My mother was always clean and the room was always clean. The staff kept me informed of everything.
Reply from rani raju, Deputy manager at Inglewood Nursing Home

Dear Elaine,
Thank you so much for your positive feedback. It means a lot to our staff. I will pass this message to all our team.
Kind regards
Rani

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Review from M S (Daughter of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was sent to Inglewood Nursing Home for end-of-life care in May. I felt he was well looked after with kindness and dignity. Very welcoming reception area and friendly staff.
Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your kind feedback. It is always nice for us to hear from family members who feel like their loved one is cared for and looked after so well. I will pass this message to all our team.
Kind regards,
Rani.

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Review from Gwen P (Wife of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My experience with Inglewood Nursing Home is, on the whole, positive but there are some shortfalls.
In the lounge area, not enough staff as the residents quite often are left on their own. Not attended to and as a visitor, have had to step in and help some of the residents and my input has not been
received very well.
My husband is well in there but in my opinion, there is not enough stimulation. I know my husband would not be bothered about this but feel sad for some that are still needing some stimulation.
On saying all that, the food is very good and enjoyed by my husband.
Would like more attention to the fact he only enjoys football and rugby on the TV but being unable to turn on the TV on often misses the chance of watching the games as he is not taken into his room and having the TV turned on for him.
Reply from Rani Raju, Home Manager at Inglewood Nursing Home

Hi Gwen, many thanks for your review. We are pleased that you are pleased with many aspects of your husband’s care. We work hard to ensure that we have a twice-daily schedule of varied activities for our residents to enjoy. We also talk to our residents and families regularly to ensure that they have input into the choice of activities. However, if you feel that there is anything else we could add or that you think your husband would really love to do, we’d be pleased to hear about it. Perhaps you could drop by my office next time you visit and we can have a chat about this?

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Review from J P (Wife of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We made use of Inglewood Nursing Home for a week's respite. It needed to be able to give my husband a week of efficient care so that I could relax at home, knowing he was being well looked after. The staff are friendly and caring; they responded well to his complex needs. They even took him to his exercise
class midweek. I believe we have finally found a place for him to stay for respite, and we are grateful.
Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your positive feedback.
We will share this with the team.
Kind regards.

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Review from Teresa E (Daughter of Resident) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always friendly and polite. I feel my father is well looked after and really cared for. The staff are good with him; they take a genuine interest in his welfare. When my father first went to Inglewood, he was able to join in the events and games. The team laid on a variety of activities
for him to take part in. The home is kept very clean.
Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your positive feedback.
We will share this with the team.
Kind regards.

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Review from David S (Nephew of Resident) published on 25 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff always seem helpful and friendly but are obviously much too busy to spend much time to chat to my aunt. We are only able to come and visit once a week due to the distance involved and she rarely has any other visitors which is a great shame.
Reply from Rani Raju, Home Manager at Inglewood Nursing Home

Hi David, thank you so much for your feedback. Our care and housekeeping staff love to chat to residents in their rooms while going about their daily routine and our activities team arranges regular well-being visits for residents who need/prefer to stay in their rooms. These can include hand massages, reading, playing card games, doing puzzles and chatting over a cup of tea. However, we are happy to arrange more room visits and can also support your aunt to make video calls to you between visits. The other thing we can offer is to set you up on our online portal. This portal provides access to your aunt’s day-to-day notes and information about her care including meals, daily routine and well-being activities. You can message us back and also upload photos. Please contact me about setting you up on the system and if you have any other suggestions as to how we could help your aunt.

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Review from J B (Mother of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The first impression at reception is pleasing and welcoming. All staff and newcomers are helpful and cheerful in this homely atmosphere. We were shown to a lovely, clean ensuite room with a view, and all were in good order.
Laundry was expertly taken care of, and meals were thoughtfully presented.
All duties are carried out with respect and compassion. Being able to visit any time is excellent.
Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your positive feedback. We will share this with the team.
Kind regards.

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Review from Steven G (Son of Resident) published on 18 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are very caring but sometimes I feel things are missed unless raised by family. For example, recently my mum is hard of hearing, this was never a problem before May but looks like no one else has noticed that until we raised it.
Reply from rani raju, Manager at Inglewood Nursing Home

Dear Steven,
Thank you so much for your feedback. I will inform the team and ensure this is rectified immediately. I would like to apologise for the inconvenience to your mother and yourself.
Kind regards,
Rani

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Review from Keith B (Son of Resident) published on 10 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit my mum, the staff are always welcoming to me, polite and very helpful.
The nursing home is very clean and tidy.
Reply from Rani Raju, Manager at Inglewood Nursing Home

Dear Keith, thank you very much for your lovely review; we always strive to give our residents the best possible care and appreciate positive feedback.
Kind regards.

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Review from P T (Son of Resident) published on 9 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food very good and all staff assisted when required.
Reply from Rrani Raju, Deputy manager at Inglewood Nursing Home

Thank you so much for your lovely words. Your feedback will be passed on to the team at Inglewood Nursing Home.

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Review from K F (Son of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very clean. Staff are friendly.
Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you so much for your feedback. We will pass the message on to all our team.
Kind regards.

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Review from J S (Wife of Resident) published on 30 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nursing care was gentle and took lovely care of my husband.
Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you so much for your feedback. We will pass the message on to all our team.
Kind regards.

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Review from Nicky C (Daughter of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came to Inglewood Nursing Home in the middle of April for various reasons but the minute we moved him in, he was welcomed with open arms, he felt happy and safe. The staff were very friendly and always helpful.
Unfortunately, his time with them was cut short but even in his last hours the staff
were caring, supportive and gave my dad the utmost dignity and respect. Can't thank them enough.
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Review from F C (Wife of Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nursing home is warm. Food is very good. Entertainment poor, leaves a lot to be desired, too much other work not connected with job. Some excellent staff mainstay of the home. Agency staff are not so good, English to be desired, all should be able to communicate to residents, also to carry out management
instructions.
Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for sharing your feedback. We’re sorry for the inconvenience, and we’ll do everything we can to make it right.
Kind regards

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Current Review Score: 9.7 (9.666)

Overview of Review Score

The Review Score of 9.7 (9.666) out of 10 for Inglewood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 49 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.666 for Inglewood Nursing Home is calculated as follows: ( (413 Excellents x 5) + (114 Goods x 4) + (34 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 563 Ratings = 4.666
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Inglewood Nursing Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 15 Sep 2025

Nursing Care Residential, End of Life

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Awards / Recognitions (0)

Meet the Team (1)

Rani

Rani Raju

Job Title: Deputy Manager Joined: 2006

Rani is a registered nurse who trained in Yorkshire and came to Inglewood as a nurse in 2006. She has worked her way up through clinical lead, deputy manager and has now been appointed as registered manager of the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Inglewood Nursing Home to verify any information. View our terms and conditions. Inglewood Nursing Home has an Enhanced Service - more info.