Inglewood Nursing Home

Overall, I think he would have been happy to stay.

My father-in-law was always clean and fairly happy. Although I feel we were never told when he moved from palliative care to active dying, although Inglewood was told his death was imminent, the family was not told. So not enough communication with the family. Also, most staff were lovely, but some of the nurses were rude. Access to notes, where given this, are poorly written and not accurate.

When she passed they made a sad time easier by giving the best hugs.

My mother was cared for in Inglewood for 8 months. She was always comfortable and well cared for. We are a large family and made frequent visits at irregular times. My mother who was nonverbal was always addressed courteously and respectfully. We felt she was safe.

Although my aged mother was only in the home for 7 months, the care and attention she received was perfect. At 104 years old she was well attended at all times and particularly loved the communal lounge, as she loved the company.

My mother has been a resident at Inglewood Nursing Home for just over six years. She has always been looked after with great care and respect. The staff at Inglewood are all amazing, taking time with her and really anticipating her needs. Sady, my mother died on 22nd December but the staff were fabulous. I have always been so pleased that we chose Inglewood as her nursing home.

All staff made me very welcome when I visited. I was happy that she was in Inglewood Nursing Home.

I am a 90-year-old resident of Inglewood and have been for several months, you may well wonder how or even why someone of my age has been offered to choose to do this. As my family live abroad (New Zealand) I consider this as my home and with all the carers and staff my family and try to treat them with the respect they are entitled to; it would be wrong to say they always have a smile, after all, they are human, but they still carry out their daily chores and challenges in the professional way they were trained. You will have noted that I only credited the home with “Good” as no one is perfect and again repeat we're all human, but ask if I’d recommend Inglewood, I would have no hesitation in recommending my home to share.

Every day I was met with a smile and hello from the reception as I went up to my mum's room, all the staff said hello. Nurses and carers were lovely, also cleaners. All staff were lovely. Anything I wanted to know was dealt with. My mom was comfortable and I am very grateful to Inglewood Nursing Home and their amazing staff.

My wife was very happy being in your loving care at Inglewood. She never once complained about anything during her four-week stay with you. All her visitors also said that the staff all gave smiles to welcome visitors and never felt in the way during their visits. Thank you.

When looking for a care home for my mother, when she needed end-of-life care, we called at Inglewood Nursing Home. The receptionist was kind and helpful and showed us available rooms. The move from hospital for my mother was handled perfectly by Inglewood. My mother's room was pleasant, quiet and clean - everything she needed. Although we always visited her without giving the staff notice, Mum was always clean, with her hair neatly brushed. Her carers were kind and attentive and provided everything she needed.

A warm, clean and welcoming environment for my dad to come to for care after leaving hospital, he settled in well. The care home was very clean and full of lovely, kind staff. My dad went away with a smile to his new care home, nearer all the family. Thank you to you all.

My mother was always treated with care and dignity. All the staff were very friendly including reception and cleaning. My mother was always clean and the room was always clean. The staff kept me informed of everything.

My father was sent to Inglewood Nursing Home for end-of-life care in May. I felt he was well looked after with kindness and dignity. Very welcoming reception area and friendly staff.

Would like more attention to the fact he only enjoys football and rugby on the TV but being unable to turn on the TV on often misses the chance of watching the games as he is not taken into his room and having the TV turned on for him.

We made use of Inglewood Nursing Home for a week's respite. It needed to be able to give my husband a week of efficient care so that I could relax at home, knowing he was being well looked after. The staff are friendly and caring; they responded well to his complex needs. They even took him to his exercise class midweek. I believe we have finally found a place for him to stay for respite, and we are grateful.

The staff are always friendly and polite. I feel my father is well looked after and really cared for. The staff are good with him; they take a genuine interest in his welfare. When my father first went to Inglewood, he was able to join in the events and games. The team laid on a variety of activities for him to take part in. The home is kept very clean.

Staff always seem helpful and friendly but are obviously much too busy to spend much time to chat to my aunt. We are only able to come and visit once a week due to the distance involved and she rarely has any other visitors which is a great shame.

Laundry was expertly taken care of, and meals were thoughtfully presented. All duties are carried out with respect and compassion. Being able to visit any time is excellent.

Staff are very caring but sometimes I feel things are missed unless raised by family. For example, recently my mum is hard of hearing, this was never a problem before May but looks like no one else has noticed that until we raised it.