Truly professional and well-dedicated staffSimon C(Son of Resident/Service User)



Truly professional and well-dedicated staffSimon C(Son of Resident/Service User)



The Polegate care home, on the edge of Eastbourne, provides personalised nursing care for older people.
The Polegate recently underwent an extensive refurbishment programme that transformed communal areas, including dining rooms, lounges/day rooms, the reception area, bathrooms, and corridors. Popular onsite facilities available to residents include a hair salon, quiet room and beautiful landscaped garden and patio, the perfect spot to spend time with friends and family.
The Polegate offers a selection...
The Polegate care home, on the edge of Eastbourne, provides personalised nursing care for older people.
The Polegate recently underwent an extensive refurbishment programme that transformed communal areas, including dining rooms, lounges/day rooms, the reception area, bathrooms, and corridors. Popular onsite facilities available to residents include a hair salon, quiet room and beautiful landscaped garden and patio, the perfect spot to spend time with friends and family.
The Polegate offers a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, family, and friends. On sunny summer days, outdoor spaces are ideal for alfresco dining. The catering team prides itself on ensuring each meal is an enjoyable, heartwarming experience for every resident and visitor to the home.
The professional care team at The Polegate takes time to learn about each resident’s individual hobbies and interests to help those living in the home lead an active and fulfilling life. In addition to the range of activities available in the home, staff encourage residents to take an active role in the Polegate community, from building relationships with neighbours in local community groups and schools to arranging sightseeing trips in the local area.
Each member of the professional care team helps new residents and their families settle into The Polegate. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at The Polegate to deliver the highest standard of care, supporting residents to live their best life.
Care Provided by The Polegate Care Home
Primary Care Categories
- Older Person Care
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- For a maximum of 44 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact The Polegate Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact The Polegate Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Person in charge
- Debra McDonald (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
Room Information
- Single Rooms (44)
The Polegate Care Home Reviews (117)
The Polegate Care Home has a Review Score of 9.5 (9.475) out of 10, based on 11 reviews in the last 2 years.
Over all time The Polegate Care Home has 117 reviews.
The entire nursing staff are really kind, patient and caring. I feel very lucky to be here.
The entire nursing staff are really kind, patient and caring. I feel very lucky to be here.
Lack of bed changing, dull room, no colours or pictures. The manager never came to see if I was alright. No blood...
Lack of bed changing, dull room, no colours or pictures. The manager never came to see if I was alright. No blood pressure, blood sugars or temperature taken. Being left without water, food very poor, soup too salty.
Not pleasant having males to attend toilet.
Nurses could have been smarter. More staff needed, the girls run off their feet. Too greater contrast in type of patients.
Thank you for your review. Family members were met with several times during your stay at the home and all areas were addressed to the best of our capabilities. It has highlighted the need to ensure that our home is the best place to meet the needs of those Residents on temporary placement and is decided in conjunction with East Sussex Healthcare NHS Trust.
In the short time, I have been here the staff have been very kind and caring. The food is good. The first bath in 14 days and I had my hair done and I've been kept informed by your staff every step of the way.
In the short time, I have been here the staff have been very kind and caring. The food is good. The first bath in 14 days and I had my hair done and I've been kept informed by your staff every step of the way.
I have found the staff and facilities at The Polegate Care Home to be excellent, would not hesitate to recommend them to anyone. Their care and attention has helped us a great deal and I thank all the staff for this help.
I have found the staff and facilities at The Polegate Care Home to be excellent, would not hesitate to recommend them to anyone. Their care and attention has helped us a great deal and I thank all the staff for this help.
Very satisfied. This is a well-organised operation with friendly staff and good care and food.
Very satisfied. This is a well-organised operation with friendly staff and good care and food.
Feel I am leaving good friends behind, not just carers and nurses. Wonderful people, every one of them.
Feel I am leaving good friends behind, not just carers and nurses. Wonderful people, every one of them.
Extremely pleased with all staff and their dedication and assistance in caring to rehabilitation, after trauma.
Extremely pleased with all staff and their dedication and assistance in caring to rehabilitation, after trauma.
Excellent.
Excellent.
All of the staff were extremely kind and helpful during my 10-week stay with a non-weight bearing lower leg fracture. I was taught to do many exercises which were of great help and I am still doing them now I am home in order to regain my strength. So now all I can say is "thank you".
All of the staff were extremely kind and helpful during my 10-week stay with a non-weight bearing lower leg fracture. I was taught to do many exercises which were of great help and I am still doing them now I am home in order to regain my strength. So now all I can say is "thank you".
I have been extremely well cared for all the time I have been here. The kindness has been wonderful. Thank you.
I have been extremely well cared for all the time I have been here. The kindness has been wonderful. Thank you.
This care home does not generally take residents with dementia but gave a caring and attentive approach to understanding the needs of my mum. The staff soon learnt Mum's likes and dislikes and I can only highly praise their efforts.
This care home does not generally take residents with dementia but gave a caring and attentive approach to understanding the needs of my mum. The staff soon learnt Mum's likes and dislikes and I can only highly praise their efforts.
Having used The Polegate Care Home in the past for my mother and father-in-law who were very happy there when my mother needed to go for nursing care and we were told there was one room free we jumped at the offer and in the short time mym has been there, we have been very impressed with everything...
Having used The Polegate Care Home in the past for my mother and father-in-law who were very happy there when my mother needed to go for nursing care and we were told there was one room free we jumped at the offer and in the short time mym has been there, we have been very impressed with everything from care, dignity, kindness and a happy, helpful. Staff and management.
My first time and I am very pleased.
My first time and I am very pleased.
Happy with my care.
Happy with my care.
Very pleased with the care and treatment.
Very pleased with the care and treatment.
They looked after my husband very well. I was impressed with the kindness.
They looked after my husband very well. I was impressed with the kindness.
I’ve been meaning to write this for a while now. I had to make the decision for my mother to have permanent care. She had a fall and was sent for respite to this home. Well, she loves it and decided she wanted to stay! The process was made easier by the effective and swift management. Mother is...
I’ve been meaning to write this for a while now. I had to make the decision for my mother to have permanent care. She had a fall and was sent for respite to this home. Well, she loves it and decided she wanted to stay! The process was made easier by the effective and swift management. Mother is happy and content which is what matters. I don’t get down much, but when I do, mother always looks well and I see the same friendly staff always with a smile.
I don’t know where to start. My poor dad was recently diagnosed as terminal, as much as my mother has tried to cope she couldn’t. We were faced with a care home and dreaded it. Everything seemed nice and everyone friendly, but I was very sceptIcal. After a week I visited dad and all I can say is...
I don’t know where to start. My poor dad was recently diagnosed as terminal, as much as my mother has tried to cope she couldn’t. We were faced with a care home and dreaded it. Everything seemed nice and everyone friendly, but I was very sceptIcal. After a week I visited dad and all I can say is WOW!! What a difference. He looked a little better and was certainly smiling. We know that our time with dad is limited but this care home, thanks to the amazing staff from the manager to the superb housekeeper are making this time one full of nice memories. They keep us up to date and are honest with us. Dad seems happy and mum looks better for him being happy. I highly recommend Polegate Nursing home if you’re looking for a good caring home for your loved one.
We were faced with the awful task of finding care for our dad recently. We visited several homes but The Polegate shone out for us. The staff are very welcoming and friendly. Dad reports the food is super! The home is clean and odour free. I am glad my dad is here and gets the support he needs.
We were faced with the awful task of finding care for our dad recently. We visited several homes but The Polegate shone out for us. The staff are very welcoming and friendly. Dad reports the food is super! The home is clean and odour free. I am glad my dad is here and gets the support he needs.
This home is amazing. The difference in my father in the short space of time he has been there is phenomenal.
If you're thinking of a care home - this is the one!
This home is amazing. The difference in my father in the short space of time he has been there is phenomenal.
If you're thinking of a care home - this is the one!
Bed Vacancies
1 Bed Vacancy
Posted: 02 October 2026Please contact us for information regarding our bed availability
News (3) & Events (0)
- 25 Mar 2026
A resident at The Polegate Care Home in Polegate, East Sussex, has enjoyed a heartwarming and long-awaited day out, marking her first trip outside in three years following a stroke....
- 25 Feb 2026
Christine Mills, an 82-year-old resident at The Polegate Care Home in Polegate, East Sussex, has spoken about how moving into the home has transformed her life, giving her a sense...
- 20 Jan 2026
Residents at HC-One’s The Polegate Care Home in Polegate, East Sussex, have been getting creative as they prepared to take part in the RSPB Big Garden Birdwatch. In the lead-up...
There are no upcoming events for The Polegate Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Polegate Care Home.
Accreditations
There are no accreditations posted yet for The Polegate Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Polegate Care Home to verify any information. View our terms and conditions. The Polegate Care Home has an Enhanced Service -what an Enhanced Service includes.