Search...

The Polegate Care Home

Blackpath, Polegate, East Sussex BN26 5AP
HC-One Logo
Jobs
The Polegate Care Home logo
Truly professional and well-dedicated staffSimon C(Son of Resident/Service User)
The Polegate Care Home, Polegate
The Polegate Care Home, Polegate
The Polegate Care Home, Polegate

Located in the pleasant market town of Polegate, just on the outskirts of Eastbourne, The Polegate Care Home offers nursing care to older.

Recently undergoing a substantial refurbishment, The Polegate has benefitted from transformed communal areas including dining rooms, lounges/day rooms, a reception area, bathrooms and corridors. The home also boasts a range of onsite facilities for residents to enjoy, including a hair salon, quiet room and a beautiful landscaped garden...  

Loading travel time

Care Provided by The Polegate Care Home

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 44 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,433From £1,578

Contact The Polegate Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Debra McDonald (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (44)

The Polegate Care Home Reviews (116)

Submit a Review
9.4

The Polegate Care Home has a Review Score of 9.4 (9.441) out of 10, based on 12 reviews in the last 2 years. Over all time The Polegate Care Home has 116 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Polegate Care Home
Loading...
Showing 116 reviews matching selected criteria
Review from Janie E (Daughter of Resident) published on 4 July 2018 Submitted via Website
Overall Experience

Mummy has been here for 4 months now and absolutely loves it here. She has good company, good food and is safe. I enjoy my visits, and mummy enjoys the trips out. I gather from a phone call this evening, she went to the beach for fish and chips today! Thank you Polegate Nursing Centre you are all stars.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shirley P (Friend of Resident) published on 26 June 2018 Submitted via Website
Overall Experience

I visit my friend here once or twice per week. It’s a lovely little home. The staff are bright and friendly. Nothing seems too much trouble. My friend is doing very well in his recovery. Would highly recommend!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Daughter of Resident) published on 26 June 2018 Submitted via Postal Card
Overall Experience
The staff at the care home and kind and considerate.
They have always looked after mum well.
In particular, they were willing to host a party for my parent's diamond wedding anniversary.
My dad paid for it but they prepared it. Marvellous, thoughtful, kind and just the right atmosphere.
We are truly grateful that the family could get together to all celebrate their marriage anniversary.

Many thanks to everyone concerned.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
No Rating
Safety / Security
Rooms
Value for Money
No Rating
Review from Andrew J (Resident / Service User) published on 19 June 2018 Submitted via Postal Card
Overall Experience

Very impressed with all staff and care provided. Kindness and help is readily available from all members of staff without prejudice. A very sociable group of people. All perfect for hopefully a full recovery.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from J B (Son of Resident) published on 15 June 2018 Submitted via Postal Card
Overall Experience
Fantastic home. Mother very happy.
Lovely, friendly and helpful staff.

Highly recommended.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Geoff P (Husband of Resident) published on 11 June 2018 Submitted via Website
Overall Experience

My wife spent some time at this nursing home following a short spell in hospital with multiple illnesses. When we arrived things were not quite as we expected. I went and spoke with the home's Manager who instantly had these errors corrected. However, I still went home with worries. I visited the next day and couldn’t believe how well my wife looked. The amazing carers had helped her have a shower and get her hair done. I had lunch with her which was scrumptious. Originally we expected my wife to be there for 6-8 weeks. However, because of the outstanding care she received she was able to come home within 3 weeks!! I have never been more grateful, The Polegate made what was a very distressing time turn into a pleasurable experience for both of us. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from H R (Resident / Service User) published on 7 June 2018 Submitted via Website
Overall Experience

Where do I start? I was apprehensive about staying in a care home as I don’t class myself as elderly! However, I was faced with having to, following an accident. I have to say after some initial teething problems (which were resolved straight away!) I thoroughly enjoyed my stay here. The food was outstanding. The Chef not only had skills he also had a sense of humour making meal times superb! The care staff go above and beyond day after day. My room was cleaned daily, I always had fresh towels and sheets. The manager visited me on my first day and throughout my stay. The receptionists are a fab bunch. There is always a friendly face who is willing to help or just have a chat. I would highly recommend this home to anyone looking for good care, in brilliant surroundings! I may come back soon just for a holiday!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Georgina C (Daughter of Resident) published on 6 June 2018 Submitted via Postal Card
Overall Experience
My mother has been in the Polegate Care Home since January 2017. The staff have been very caring and attentive towards my mother and the meals here are excellent which she enjoys.

Everyone is very friendly here and I would highly recommend this great care home to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Norman B (Resident / Service User) published on 6 June 2018 Submitted via Postal Card
Overall Experience
Staff really lovely.

I like the carers.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara S (Resident / Service User) published on 6 June 2018 Submitted via Postal Card
Overall Experience

I like the food.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tina L (Daughter of Resident) published on 6 June 2018 Submitted via Postal Card
Overall Experience
My mother came into this nursing home after an extremely long illness and was also very frail.
The carers and nurses have taken care of her so well that she improved vastly within two weeks of staying here.
The food is freshly cooked with plenty of meat, fruit and vegetables and wonderful desserts. It is also spotlessly clean here.

I'm so glad I chose this place. After looking at several others I was losing the will to live. I can't praise it enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosie D (Resident / Service User) published on 5 June 2018 Submitted via Postal Card
Overall Experience

I am happy here in The Polegate.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie B (Resident / Service User) published on 5 June 2018 Submitted via Postal Card
Overall Experience

I am very happy with the care I receive.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pat K (Resident / Service User) published on 5 June 2018 Submitted via Postal Card
Overall Experience

Very happy with the lovely staff. Every service is good. I have been very happy here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deniel B (Son of Resident) published on 5 June 2018 Submitted via Postal Card
Overall Experience

I sleep with ease knowing that my Mother receives an excellent level of care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lydia P (Daughter of Resident) published on 5 June 2018 Submitted via Postal Card
Overall Experience

Been visiting my Mother for a month now, everyone has been so friendly and helpful. My Mum is so happy here, they take her out, play games and make sure she has a wash and food every day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Murial B (Resident / Service User) published on 5 June 2018 Submitted via Postal Card
Overall Experience

Very friendly staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Iris M (Resident / Service User) published on 5 June 2018 Submitted via Postal Card
Overall Experience

I am happy with my care I receive, I enjoy the activities.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diana S (Resident / Service User) published on 5 June 2018 Submitted via Postal Card
Overall Experience

Nice home and staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Therese P (Resident / Service User) published on 5 June 2018 Submitted via Postal Card
Overall Experience

I've not been here long but am very happy here, the carers are friendly and always there to help, there are activities to do and they take me out.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 January 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 25 Mar 2026

    A resident at The Polegate Care Home in Polegate, East Sussex, has enjoyed a heartwarming and long-awaited day out, marking her first trip outside in three years following a stroke....

  • 25 Feb 2026

    Christine Mills, an 82-year-old resident at The Polegate Care Home in Polegate, East Sussex, has spoken about how moving into the home has transformed her life, giving her a sense...

  • 20 Jan 2026

    Residents at HC-One’s The Polegate Care Home in Polegate, East Sussex, have been getting creative as they prepared to take part in the RSPB Big Garden Birdwatch. In the lead-up...

Upcoming Events

There are no upcoming events for The Polegate Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for The Polegate Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Polegate Care Home to verify any information. View our terms and conditions. The Polegate Care Home has an Enhanced Service -more info.