
Truly professional and well-dedicated staffSimon C(Son of Resident/Service User)



Truly professional and well-dedicated staffSimon C(Son of Resident/Service User)



Located in the pleasant market town of Polegate, just on the outskirts of Eastbourne, The Polegate Care Home offers nursing care to older.
Recently undergoing a substantial refurbishment, The Polegate has benefitted from transformed communal areas including dining rooms, lounges/day rooms, a reception area, bathrooms and corridors. The home also boasts a range of onsite facilities for residents to enjoy, including a hair salon, quiet room and a beautiful landscaped garden...
Care Provided by The Polegate Care Home
Primary Care Categories
- Older Person Care
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- For a maximum of 44 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Polegate Care Home for full pricing details and T&Cs.
Contact The Polegate Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Debra McDonald (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
Room Information
- Single Rooms (44)
The Polegate Care Home Reviews (116)
The Polegate Care Home has a Review Score of 9.4 (9.441) out of 10, based on 12 reviews in the last 2 years.
Over all time The Polegate Care Home has 116 reviews.
Mummy has been here for 4 months now and absolutely loves it here. She has good company, good food and is safe. I enjoy my visits, and mummy enjoys the trips out. I gather from a phone call this evening, she went to the beach for fish and chips today! Thank you Polegate Nursing Centre you are all stars.
I visit my friend here once or twice per week. It’s a lovely little home. The staff are bright and friendly. Nothing seems too much trouble. My friend is doing very well in his recovery. Would highly recommend!
They have always looked after mum well.
In particular, they were willing to host a party for my parent's diamond wedding anniversary.
My dad paid for it but they prepared it. Marvellous, thoughtful, kind and just the right atmosphere.
We are truly grateful that the family could get together to all celebrate their marriage anniversary.
Many thanks to everyone concerned.
Very impressed with all staff and care provided. Kindness and help is readily available from all members of staff without prejudice. A very sociable group of people. All perfect for hopefully a full recovery.
Lovely, friendly and helpful staff.
Highly recommended.
My wife spent some time at this nursing home following a short spell in hospital with multiple illnesses. When we arrived things were not quite as we expected. I went and spoke with the home's Manager who instantly had these errors corrected. However, I still went home with worries. I visited the next day and couldn’t believe how well my wife looked. The amazing carers had helped her have a shower and get her hair done. I had lunch with her which was scrumptious. Originally we expected my wife to be there for 6-8 weeks. However, because of the outstanding care she received she was able to come home within 3 weeks!! I have never been more grateful, The Polegate made what was a very distressing time turn into a pleasurable experience for both of us. Thank you.
Where do I start? I was apprehensive about staying in a care home as I don’t class myself as elderly! However, I was faced with having to, following an accident. I have to say after some initial teething problems (which were resolved straight away!) I thoroughly enjoyed my stay here. The food was outstanding. The Chef not only had skills he also had a sense of humour making meal times superb! The care staff go above and beyond day after day. My room was cleaned daily, I always had fresh towels and sheets. The manager visited me on my first day and throughout my stay. The receptionists are a fab bunch. There is always a friendly face who is willing to help or just have a chat. I would highly recommend this home to anyone looking for good care, in brilliant surroundings! I may come back soon just for a holiday!
Everyone is very friendly here and I would highly recommend this great care home to anyone.
I like the carers.
I like the food.
The carers and nurses have taken care of her so well that she improved vastly within two weeks of staying here.
The food is freshly cooked with plenty of meat, fruit and vegetables and wonderful desserts. It is also spotlessly clean here.
I'm so glad I chose this place. After looking at several others I was losing the will to live. I can't praise it enough.
I am happy here in The Polegate.
I am very happy with the care I receive.
Very happy with the lovely staff. Every service is good. I have been very happy here.
I sleep with ease knowing that my Mother receives an excellent level of care.
Been visiting my Mother for a month now, everyone has been so friendly and helpful. My Mum is so happy here, they take her out, play games and make sure she has a wash and food every day.
Very friendly staff.
I am happy with my care I receive, I enjoy the activities.
Nice home and staff.
I've not been here long but am very happy here, the carers are friendly and always there to help, there are activities to do and they take me out.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 January 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 25 Mar 2026
A resident at The Polegate Care Home in Polegate, East Sussex, has enjoyed a heartwarming and long-awaited day out, marking her first trip outside in three years following a stroke....
- 25 Feb 2026
Christine Mills, an 82-year-old resident at The Polegate Care Home in Polegate, East Sussex, has spoken about how moving into the home has transformed her life, giving her a sense...
- 20 Jan 2026
Residents at HC-One’s The Polegate Care Home in Polegate, East Sussex, have been getting creative as they prepared to take part in the RSPB Big Garden Birdwatch. In the lead-up...
There are no upcoming events for The Polegate Care Home.
Accreditations
There are no accreditations posted yet for The Polegate Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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