Queen Alexandra Cottage Homes

Queen Alexandra Cottage Homes, 557 Seaside, Eastbourne BN23 6NE
Review Us
28 Reviews
  • Queen Alexandra Cottage Homes, Eastbourne
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Oaklands Nursing Home
Oaklands Nursing Home
9.9
Group Logo
Care Homes belonging to Saxonwood
Saxonwood
9.9
Member Logo
Care Homes belonging to Cross Lane House Care Home
Cross Lane House Care Home
9.8
Member Logo
Care Homes belonging to Earlsfield Court
Earlsfield Court
9.8
Member Logo
Care Homes belonging to Southlands Place
Southlands Place
9.6
Member Logo
Care Homes belonging to Wavertree House
Wavertree House
9.5
Show Queen Alexandra Cottage Homes on the Map

Care Provided

Type of Service

    Nursing Home
  • For a maximum of 28 Service Users

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Trustees of Queen Alexandra Cottage Homes

Person in charge

  • Peter Buckland (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1906
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (0)
Are you the Owner/Manager of Queen Alexandra Cottage Homes? View your Advertising Options

Queen Alexandra Cottage Homes Reviews (28)

Over all time Queen Alexandra Cottage Homes has 28 reviews.

Overall Experience
  • 20
  • 8
  • 0
  • 0
  • 0
Date Published
  • 28
  • 0
  • 0
  • 0
  • 28
Reviewer Connection to Queen Alexandra Cottage Homes
  • 8
  • 5
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 28, showing 21-28
Review from Florence P (Resident) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have now been a resident here for two and a half years and have found the staff and conditions here are wonderful. I am 95 years old and could not wish for more care or attention anywhere in my latter years. I feel that all the staff including nurses, carers and domestic staff are all "friends". The
food here is excellent with an extensive menu to choose from. The entertainment team cater for all tastes and arrange something each afternoon to cover all tastes. My room is very pleasant and overlooking a most beautiful garden, which has a beautiful fish pond and an aviary. We can go down to the lounge for our lunch or have the privacy of our own room if we wished. I would give the rating for everything here as 100%
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Terence B (Husband of Resident) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Queen Alexandra Cottages Homes for ten months. She has special needs which are fully attended to with great enthusiasm and dignity by the matron and all her staff. Overall care and support is very high in my opinion lots of polite carers on hand to deal with any situation
that may arise. The food is excellent all prepared by a first-class chef and team in a new state of the art kitchen. The open door policy for visitors at Queen Alexandra is an added bonus I can visit anytime. I can take my wife out for the afternoon and take her home for the weekend. This level of freedom I find is exceptional for a nursing home. I find the entertainment and activities varied and stimulating. The matron is very approachable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joyce C (Resident) assisted by family/friend published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident for over two years and can honestly say that I have been looked after with dignity and respect with a nice dose of humour added!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard B (Resident) published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been associated with Queen Alexandra Cottage Homes for 7 years. My Wife was a resident of the care wing for 6 years and the care and attention she received was exemplary. I am now a resident in the independent living section of the home with a bedsit which has been fitted out to a very high standard
and affords me all the facilities I require.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kevin D (Son-in-law of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother in law has been a resident (March 2017) she has been given the very best care.
The staff are friendly, welcoming, professional and compassionate and nothing is too much trouble.
The personal care, food, facilities and surroundings are of the highest standard.
In short, an excellent
care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John R (Son of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody I have met is very pleasant and helpful. My mum appears to be comfortable and well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Frederick C (Resident) assisted by family/friend published on 29 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are kind, caring and helpful. The manager and matron are always available. I would recommend it and have done so. You are very fortunate if they have a vacancy for you, I consider myself privileged to be a resident in their home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E E (Daughter of Resident) published on 7 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel very lucky that my mum is in this nursing home. She receives excellent care and the staff are very hands on always cuddling mum and giving her lots of attention. The home itself is modern, with comfortable lounges and a lovely garden. There are lots of activities for the residents which are varied
and well thought out. I would have no hesitation in recommending then home which I consider to be the best in Eastbourne.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queen Alexandra Cottage Homes to verify any information. View our terms and conditions. Queen Alexandra Cottage Homes has an Basic Service - more info.