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Care Provided by Queen Alexandra Cottage Homes
Type of Service
- Nursing Home
- For a maximum of 28 Service Users
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Queen Alexandra Cottage Homes to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- The Trustees of Queen Alexandra Cottage Homes
- Voluntary / Not for Profit Owned
Person in charge
- Peter Buckland (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1906
- Last Refurbishment: 2014
Room Information
- Single Rooms (28)
Queen Alexandra Cottage Homes Reviews (28)
Over all time Queen Alexandra Cottage Homes has 28 reviews.
I have now been a resident here for two and a half years and have found the staff and conditions here are wonderful. I am 95 years old and could not wish for more care or attention anywhere in my latter years. I feel that all the staff including nurses, carers and domestic staff are all "friends". The food here is excellent with an extensive menu to choose from. The entertainment team cater for all tastes and arrange something each afternoon to cover all tastes. My room is very pleasant and overlooking a most beautiful garden, which has a beautiful fish pond and an aviary. We can go down to the lounge for our lunch or have the privacy of our own room if we wished. I would give the rating for everything here as 100%
My wife has been a resident at Queen Alexandra Cottages Homes for ten months. She has special needs which are fully attended to with great enthusiasm and dignity by the matron and all her staff. Overall care and support is very high in my opinion lots of polite carers on hand to deal with any situation that may arise. The food is excellent all prepared by a first-class chef and team in a new state of the art kitchen. The open door policy for visitors at Queen Alexandra is an added bonus I can visit anytime. I can take my wife out for the afternoon and take her home for the weekend. This level of freedom I find is exceptional for a nursing home. I find the entertainment and activities varied and stimulating. The matron is very approachable.
I have been a resident for over two years and can honestly say that I have been looked after with dignity and respect with a nice dose of humour added!
I have been associated with Queen Alexandra Cottage Homes for 7 years. My Wife was a resident of the care wing for 6 years and the care and attention she received was exemplary. I am now a resident in the independent living section of the home with a bedsit which has been fitted out to a very high standard and affords me all the facilities I require.
The staff are friendly, welcoming, professional and compassionate and nothing is too much trouble.
The personal care, food, facilities and surroundings are of the highest standard.
In short, an excellent care home.
Everybody I have met is very pleasant and helpful. My mum appears to be comfortable and well cared for.
Staff are kind, caring and helpful. The manager and matron are always available. I would recommend it and have done so. You are very fortunate if they have a vacancy for you, I consider myself privileged to be a resident in their home.
I feel very lucky that my mum is in this nursing home. She receives excellent care and the staff are very hands on always cuddling mum and giving her lots of attention. The home itself is modern, with comfortable lounges and a lovely garden. There are lots of activities for the residents which are varied and well thought out. I would have no hesitation in recommending then home which I consider to be the best in Eastbourne.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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