






Situated in a quiet area of St Leonards, Hastings the newly refurbished Southdowns home provides nursing and dementia care for 48 residents tailored to suit their individual needs and covers those needing long term or respite care.
Part of a family run group the philosophy at Southdowns Nursing Home is simple – it provides an environment where the highest standard of care is delivered, where dignity is respected, where talents and...
Care Provided by Southdowns Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fee is subject to care needs assessment
The price(s) shown are provided by the care home. Contact Southdowns Nursing Home for full pricing details and T&Cs.
Contact Southdowns Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Integrum Care Group
- Private Owned
Person in charge
- Kerry Ingram (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 43+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (49)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome at anytime and one of the team will be happy to show you around. Please get in touch to arrange a time or just pop in when convenient to you.
Parking
- Free parking is available in the on site car park.
Southdowns Nursing Home Reviews (60)
Southdowns Nursing Home has a Review Score of 9.6 (9.622) out of 10, based on 16 reviews in the last 2 years.
Over all time Southdowns Nursing Home has 60 reviews.
My dad was in Southdowns Nursing Home for the last few weeks of his life and nothing was ever too much trouble for staff. The staff were caring and friendly to us as a family. The end of life care my dad received was excellent, even getting a minister to visit my dad at short notice. We as a family are extremely grateful for his care and would recommend this home.
My mum has been at Southdowns for three years. I am very happy with her care there. The staff are attentive and see to their every need. The food is excellent and the outlook into the garden is lovely. I would not hesitate to recommend Southdowns to anybody looking for a safe and caring environment for their loved one.
Thank you for your lovely comments, we will always continue to do our best.
Southdowns continues to provide excellent care in a very safe environment. The sports day I attended there was a very enjoyable day planned with great thought and consideration for the resident's capabilities. The smiles on their faces when competing said it all, especially when the medals and trophy were presented. Many congratulations and a huge thank you to all at Southdowns for caring for our loved ones and us so professionally.
Some staff members cannot do enough for the residents, where other members just raise their eyebrows when asked for help and when you raise any concerns or issues, management just do not listen to you. Some residents do not get any interaction with the carers when they are being assisted with food and drink. Activities are non-existent and residents often claim they are bored.
The home has looked after my mother over the last 3-4years without any problems not being sorted out properly. She needs to be fully looked after now but at least we all can sleep in the knowledge she is being looked after properly.
Very caring to residents. Lovely clean home.
My mum moved here from her current home to be with dad during the last days of her life. The staff could not do enough for my mum, my dad and our family, supporting us through this terrible time. My dad has always been well cared for and shown respect by all the staff here and we know he will continue to receive excellent care. I cannot fault any aspect of dads care here and would recommend this home for any relatives whose loved ones are experiencing dementia.
My mother was at Southdowns for over 10 years and died recently aged 92. When she went into the Home she was mobile but with rapidly progressing vascular dementia. The home provided a safe, comfortable and friendly environment for her and recently, during her rapid decline, they gave great attention and care to her medical needs and to her comfort. She was never ignored. My sister and I visited her almost every day and were always kept well informed of any medical issues. The interaction between the staff and her was exceptional. They also always made us feel very welcome and supported us during mum's dying days.
Every member of staff I have met has been friendly, efficient and helpful. They never rush their interaction with my mother, and always treat her with respect and kindness.
We (the entire family) feel so lucky to have found this home.
As a family, we are extremely pleased with the care that our mother has received at Southdowns. Staff are caring, compassionate, very experienced in looking after residents with varying needs. Our mother is always clean and neatly dressed. She is happy and contented which is all any of us could ever ask for. Nothing is ever too much trouble when making requests. Well done to everyone on gaining a "Good" CQC report.
We always look forward to coming to see my sister. It is always so friendly. All the staff work really hard to make a lovely life for our sister and all the other people who live there. Thank you all so much. It is kept clean and tidy, her bedroom is beautifully kept.
Our Mother had been a resident at Southdowns Nursing Home, Hollington Park Road for approximately 4 months until her death. Whilst she was there she was treated with dignity and respect by the cheerful, friendly and professional staff. All the staff from top to bottom were caring and loving and extremely patient with all the residents. They showed the greatest care right to the end and we can't thank them enough for all they did. The food was excellent, plenty of it and tasty snacks between meals. I had a delicious 3 course Christmas lunch there with Mum. Mum had made a great improvement since leaving hospital, but ultimately her body had had enough and she passed away peacefully, with the outstanding staff giving her care right to the very end - even in the last hours when it was clear that Mum would not regain consciousness. Thank you, everyone.
Mum's care is second to none. The carers are brilliant and we couldn't wish for more. It is a very hard job and they cope so well. I'm kept in touch with all of her care and any problems. We are always made very welcome and we feel Mum is in safe hands.
Very pleased with how good this place is. Staffing levels very high and staff seem to be everywhere, I'm very impressed by that. They all care very much and there is a very clean and friendly atmosphere. I'm glad my mum's in this place. I know she's being well looked after to the highest standard possible. I couldn't be more pleased with the service they provide.
Great staff, attentive caring, always seem to know what's going on with mum. Prompt review excellent nursing care; despite being bed bound for nearly 2 years mum has no sores.
The management of this home is helpful as well as being very professional. Nothing is too much bother from the care staff.
We've been very pleased with the care my father has received at Southdowns. Any comments/concerns we have are always addressed promptly. There's a strong management team in place and staff are really lovely. They genuinely care about residents. I haven't rated facilities/rooms as excellent but they are of a good standard. The key aspect of Southdowns is the level of care, that's what we want from a home.
Very satisfied overall.
My husband has been a resident at Southdowns Nursing Home for over 2 years. He has very limited cognitive ability but is always treated with the utmost respect and affection. He is very fond of the staff because they show him such kindness. After a difficult spell we now have an excellent management team in place. I have full confidence in their ability and would highly recommend Southdowns Nursing Home for residential care especially those suffering the effects of dementia.
Mum has been at Southdowns for over 2 years now. All the staff have become like family ans friends. Things go wrong (life is not perfect) but they all seem to have the one aim which is to look after the residents as best as they can and you can't ask more than that.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 February 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Southdowns Nursing Home.
There are no upcoming events for Southdowns Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Southdowns Nursing Home.
Accreditations
There are no accreditations posted yet for Southdowns Nursing Home.
Meet the Team (4)

Kerry is the Home Manager of Southdowns Nursing Home and Assistant Director for The Mulberry Community.
I dedicated my early adult life, to being a full-time mother to my 3 children. Once they reached a more independent age, I wanted to branch out and find my own independence and carve out my own career for the future.
I started work in children services as a Nursery Practitioner. I then changed direction and started working within the adult care sector - firstly domiciliary, then care home services.
In 2012, I started work at ‘Queen Mary’s Nursing Home ‘ which was to later become Mulberry House - Specialist Residential & Nursing Care. My first role was Senior Care Assistant. After about a year and a half of working night shifts, I changed to day shift, and this was when my progression really started.
It was quickly recognised that I naturally took a managerial lead in situations, and the support I received within the company was welcomed and valued.
I became the first Assistant Practitioner for the company, leading teams of staff and liaising more with external professionals.
I then took on the role of Unit Lead and completed my QCF level 5 Diploma in Leadership for Health and Social Care. This led to being appointed as the Deputy Manager of Mulberry House.
Working within the company for the last 11 years has not only allowed me to develop and grow my skill set, but it has also been the most rewarding 11 years of my career.
I am very excited to embark on the next stage of my journey as the Registered Manager of Southdowns Nursing Home and the Assistant Director of The Mulberry Community.

Born and bred on a farm in the historic village of Bodiam surrounded by outstanding countryside and a backdrop of the picturesque Bodiam Castle led to the start of my career in hospitality at the local Inn. I worked there on and off for many years in several roles: Barman, Bar Manager, & Chef.
1989 Travelled to Australia, spending a year there, seeing the sights and picking up temporary work to fund my travels. On my return, I undertook a City & Guilds cookery course at the local college.
Following a move out of the countryside to St Leonards on Sea, I briefly worked for The Co-Op, British Telecom Operator Services, and the CSA, always keeping a casual bar job on the side.
1996 saw the opening of a new Motor Insurance Company, in Bexhill, and I was there for the set-up, starting as a Telesales Operator, rising through the ranks to Team Leader, Supervisor, Deputy Customer Service Manager, New Claims & Business Services Supervisor. I achieved an ILM management diploma, as well as CII certification. After 14 years there I was made redundant, so started looking for a new venture.
2010 I bought a café/restaurant in Bexhill and spent the next 3 years working hard to make it a success before selling it in 2013.
I took a few months out to re-energize then started temping in administration at Mais House Poppy Home in Bexhill, eventually being appointed Head of Administration. I then took on the role of Business Manager for a family-run care group that had homes in Surrey and Sussex- One of them being Queen Mary’s and Mulberry House. The company built a new home and I helped in the Commissioning of the Home, staffing and recruitment and dealt with enquiries, setting up the Bistro for public use and anything else that needed to be done. The Home was then sold after a year and I remained at the Home as Business & Hospitality Manager and did so for 6 years until I became tired of the travelling. That’s when I was made aware of the opportunity at Southdowns, met with Tara & Kerry, and the rest, as they say, is history.
I look forward to helping the Southdowns Team move onward and upward.

Donna is the Administrator for Southdowns.

Jenny is the Administrator at Southdowns.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southdowns Nursing Home to verify any information. View our terms and conditions. Southdowns Nursing Home has an Enhanced Service -more info.