Acorn Lodge

Turners Hill Road, East Grinstead RH19 4LX
Review Us
8 Reviews
  • Acorn Lodge, East Grinstead
Show Acorn Lodge on the Map

Care Provided by Acorn Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Local authority rates are accepted with Funded Nursing Care (FNC). Continuing Healthcare Funding is accepted.

Good to Know

Owner

  • Acorn Health Care Ltd
  • Privately Owned

Person in Charge

  • Fiby George (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)

Visiting

  • There are no specific visiting times, however please remember mornings are busier.

Parking

  • There is parking available at the home.

Are you the Owner/Manager of Acorn Lodge? View your Advertising Options

Acorn Lodge Reviews (8)

Over all time Acorn Lodge has 8 reviews.

Overall Experience
  • 4
  • 3
  • 1
  • 0
  • 0
Date Published
  • 8
  • 0
  • 0
  • 0
  • 8
Reviewer Connection to Acorn Lodge
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 8, showing 1-8
Review from Fay E (Niece of Resident) published on 6 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the quality of care the staff at Acorn Lodge Care Home give to their residents, especially those with dementia. The staff are excellent, cheerful, helpful, patient, caring and kind in every way. Communication with relatives is also very good. The residents always look clean and tidy in
appearance. The rooms and home are clean also. I would highly recommend Acorn Lodge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Flavia M (Friend of Resident) published on 11 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been at Acorn Lodge for four years and she is very happy there. She is very well looked after both physically and emotionally. The staff are superb with the residents and may I say they have made me most welcome all this time. I feel well supported by the team of managers, nurses, and
carers as they understand it is hard for us to see our loved ones in such an altered state. I would be happy to live at Acorn Lodge if ever needed. Best love and wishes to them all.
Reply from Fiby George, Registered Manager at Acorn LodgeThank you very much Flavia for this wonderful review. It is our pleasure to take care of your loved ones. We appreciate your support and promise to keep up our standards. Thanks again from Acorn Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P F (Daughter of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The decor is dated but suits the feel of the home which is comfortable and clean. The staff, in general, are friendly, helpful and caring. Meals look appetising and plentiful. On the whole, I am pleased with the standard of my mum's care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H F (Wife of Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is pleasant and clean. The food is good. The staff are caring and efficient.
Reply from Michelle Scott, Home Manager at Acorn LodgeThank you very much for taking the time to review our home, I am pleased that you are happy with the care we are providing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline S (Daughter of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot fault the staff and the care they have given my Mum. She moved in here in May. She is not able to speak up for herself. The home, after a short while, has been able to understand my Mum and anticipate her needs very well. I visit at all times of the day and always find she is well cared for
and I am made welcome.
Reply from Michelle Scott, Home Manager at Acorn LodgeThank you so much for your review, I am pleased you are happy with the care we are providing for your mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A H (Resident) published on 14 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff I have come across are kind, caring and efficient. It is a fantastic home.
Reply from Michelle Scott, Home Manager at Acorn LodgeThank you so much for taking the time to provide this review, its great to hear you are happy with our home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H P (Granddaughter of Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was very daunting having to place my grandmother in a home, but everyone at Acorn Lodge has made the whole process a lot smoother and made me feel very happy about placing her in here.
Reply from Michelle Scott, Home Manager at Acorn LodgeThank you so much for your review. Its a pleasure caring for your grandmother and I am glad you are happy with our care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D C (Son-in-law of Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My daughter has been looking after my mother-in-law but she is so frail now that she needed to look at nursing homes and this one was one of the nicest.
Reply from Michelle Scott, Home Manager at Acorn LodgeThank you very much for submitting a review of our care home. I am pleased that you are happy with the care we are providing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Aug 2025

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Acorn Lodge

What types of Care is Acorn Lodge registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Acorn Lodge have?

There are 47 Single Rooms.

What are the Facilities & Services at Acorn Lodge?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Acorn Lodge to the centre of East Grinstead?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acorn Lodge to verify any information. View our terms and conditions. Acorn Lodge has an Basic Service - more info.