Caer Gwent

Washing and bathing

All the staff without exception are friendly and go the 'extra mile'

The food is excellent with the ability to cater for the odd fussy eater.

The best care home without doubt

Over the past year my sister has been extremely well cared for. Due to Parkinson's she needed extra care and I cannot thank enough all the staff of Caer Gwent. She sadly passed away very recently, this was handled with great dignity, love and care. The nursing staff were superb as were the carers they looked after me as well as her. She enjoyed the chats, Sammy who organised outings and entertainment, the banter with the admin and cleaning staff, Clare the Manager where nothing was too much trouble. The Restaurant staff who went to so much trouble to provide alternative choices when it became too much to eat, the list goes on. A cheerful happy home from home. Thank you.

Following a review, we have confirmed Mum will be staying

We are so happy my Mum chose to go into Caer Gwent when at 96 she could no longer look after herself. It is a wonderful place it has recently been redecorated, the rooms are spacious, comfortable, modern and smell lovely. The entertainment is top notch, every time I go in there is someone singing, playing instruments or Sammy (the entertainment leader) is playing a quiz, reading or the residents are gardening in the beautiful garden or doing art. The dining room is so pretty. Laid up so nicely with flowers and other decorations. The residents have an amazing choice of food and something always seems to be cooking. The afternoon cakes are freshly made everyday. And are delicious. The staff are so kind and caring and very friendly. They are always eager to help my Mum with whatever she needs. The front office staff and the manageress are very friendly, love to chat and have a laugh. It truly is a wonderful place and we are so happy my Mum is there.

Went in to see my friend last week. As usual I was in just after 3pm. The team trolley had been round but the lovely Sammy went to fetch us both a drink. Nothing is too much trouble and the staff are all so welcoming and helpful. They take their time to have a nice chat too. My friend is looked after very well, enjoys the food and is looking so well now. I have enjoyed some of the homemade cakes too! Its a wonderful 'family' feel, beautifully decorated but the staff make all the difference. I really enjoy my visits too. I would thoroughly recommend.

For eighteen years I have been very grateful to be here in Caer Gwent. At first it was with my husband until his death. Since then my experience has continued to be excellent and I am very grateful to be here. I have appreciated easy access for my friends to visit. On the whole the staff are caring, kind and understanding - especially the manager.

Thank you to the hard working team at Caer Gwent for all that they do to make our mum, and the other residents, so comfortable.

From the time I first arrived here I found the staff so kind and helpful and have been here six weeks and my views have not changed. People who come to visit are also very impressed. I honestly do not think I would find anything better from management to reception.

From a very grateful granddaughter.....thankyou.. on behalf of myself and my family, and Gran!! Xxx

My Mother continues to enjoy excellent care from the staff of this wonderful home. Both my brother and I, live overseas and it gives us great peace of mind that our dearest mother is looked after so well by all the members of staff that work at Care Gwent. On a recent visit with my mum, she advised that all of the people who worked at the home were kind, helpful and responsive to her needs. What more could we ask for? We receive regular updates on her care from Eleni and her team and offers of Facetime with mum as an extra level of contact. Mum likes her room and particularly enjoys the many musical recitals provided by the home. I have pleasure in recommending this home to anyone who would want their kin to enjoy their final times in such a wonderfully presented and staffed home.

The staff are very caring, kind and polite. Nothing is too much trouble. It is very clean, comfortable and outstanding value for money.

My 94 year old mother has been in Caer Gwent care home for nearly three years now. From the outset the standard of care has been superb, gone are the days of my opinion of care homes being Gods watiing room! My mum has a better social life than me! The entertainment provided is so thoughtful and relevant to the audience. The main advantage of Caer Gwent is the friendly and genuine positivity of the whole staff generate from receptionists to cleaning, kitchen and carers. Well done to all staff.

The first few weeks were difficult for Mum, as it was a big change, but the constant attention and encouragement of the staff soon started to make her feel at home. They were more than happy to change her room lighting to accommodate her poor eyesight and take her around the home until she got used to the layout. The activities during the day and the great choice of food all help to make this a highly recommended Care Home.

Caer Gwent has been exactly what our dad needed. The staff are kind, respectful and experienced and he has been made to feel very welcome. The living spaces are luxurious and comfortable, the food excellent, with plenty of choice, and the garden is lovely. There are lots of activities and events and the atmosphere at Caer Gwent is a happy, relaxed one. My sister and I are both extremely happy with the way our Dad has settled in.

Sadly, a serious health issue meant she recently required end-of-life care. During this period, staff were (as ever) kind, caring, and professional, both to her and to the family. We had absolutely no doubt she was in the best hands, and we were thankful for the kindness that both she, and her family, were shown during this time.

Mum was bought in for emergency respite care due to my Dad suddenly being rushed into hospital. All of the staff took great care of her immediately. Unfortunately my Dad was on end of life care but within a week it had been arranged for him to spend his last hours with Mum which was wonderful. Since then everybody has made sure both Mum and myself are doing well. Mum is always telling me how kind and caring everybody is. She is now well settled and has started going to some of the activities, chatting more and seems generally far happier. Thank you to everyone for everything you do. We love you all!

Mum was very happy here

I would like to say a massive thank you to all the staff who made my mother's stay such a great experience, the kindness and care she received was second to none, to see her laughing and smiling was a joy, thank you all very much

Whilst the transition into care can be challenging, both for a new resident and their family, my mother as been welcomed and cared for brilliantly. I can't thank you enough for the kindness and support you have shown to my mother and our family.

As a family we have immense praise for the care provided to our mother. We are truly thankful to all the staff for the friendship and care, both daily and nursing, shown to our mother. We have not seen our mother smile and chat so much as she did in the past 5 months. Our gratitude goes out to all the staff, and Caer Gwent is a truly special home.