
Such a warm welcome and a high-quality of care.Clare W(Daughter of Resident/Service User)

Absolutely awesome and brilliant beautiful place, excellent staff and managers.Ian S(Brother of Resident/Service User)

Their warm-hearted approach to their residents and us, when we visited was wonderfulChristine G(Daughter of Resident/Service User)

Such a warm welcome and a high-quality of care.Clare W(Daughter of Resident/Service User)

Absolutely awesome and brilliant beautiful place, excellent staff and managers.Ian S(Brother of Resident/Service User)

Their warm-hearted approach to their residents and us, when we visited was wonderfulChristine G(Daughter of Resident/Service User)

State of the art Nursing Care facilities superbly redesigned and redeveloped in 2018.
A refreshing approach to care, delivering the highest standards of service with exceptional hospitality.
Boasting a team of 65 full time staff which means no use of agency staff - ever.
Management are at the home 7 days a week and on most evenings.
Care Provided by Aspen Place
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are wholly dependent on the outcome of the needs assessment which will be carried out by a qualified member of staff from Aspen Place prior to admission.
The price(s) shown are provided by the care home. Contact Aspen Place for full pricing details and T&Cs.
Contact Aspen Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Aspen Place Ltd
- Private Owned
Person in charge
- Luisa Jardim(Home Managers)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (14)
Visiting
- Flexible visiting times
Parking
- On-site parking available
Aspen Place Reviews (84)
Aspen Place has a Review Score of 9.9 (9.888) out of 10, based on 30 reviews in the last 2 years.
Over all time Aspen Place has 84 reviews.
The staff at Aspen Place are all truly outstanding and I wish to share the memorable experience of their support to my Dad Ron. From the day in August 2025 when Dad went to Aspen Place for a period of respite and where he then stayed for nine months until his passing, the staff were simply wonderful. They ensured he was well cared for and encouraged him to join in a variety of daily activities if he felt comfortable to do so. Dad suffered from Alzheimer's and dementia and we were actively involved in producing and reviewing his personalised care plan, that was successfully followed by the staff. Dad told me he thought the staff were lovely and really enjoyed their company. I cannot thank the staff and management team enough for their caring support to Dad and for the warm welcome to me every time I made a visit. Thank you so much.
We are so glad to hear such positive feedback. Thank you for your review and 5 star rating.
We are so pleased that Mum came here.
We are glad to hear that mum is happy here at Aspen Place. Thank you for your 5 star rating.
Food is well presented and plenty.
Overall it is warming to know that our relative is left in attentive hands. And in comfortable hands.
So, we thankyou knowing we don't have to worry when we leave.
So, thanks again Jenny & David
Thank you for taking time to review our home and facilities.
The home was totally amazing the people from the Manager to the cleaner's were like family. They did everything possible to settle Brenda and made her feel secure, safe and settled. As family they were helpful, friendly, something I really appreciated and needed. I will always support the home however I can.
You will always be welcome at Aspen Place. Thank you for your 5 star rating.
What an amazing place! I am so very impressed by how all the staff smile and show true kindness to all residents and to each other! There is such a happy, positive atmosphere and so many thoughtful activities making a sincere focus on personalities, individually and ensuring all patients are included and feel cared for. The open plan kitchen, activity room & garden are all excellent additions. Superb!!
We are truly grateful for your kind words and 5 star rating.
Aspen Place has been a truly lovely home for my Mum since December 2025. It was a really difficult decision to find a permanent care place for my Mum but I can honestly say we made the right decision with Aspen. The team there are really friendly and have made my Mum, and myself, feel so welcome and a part of the home - I really couldn't have asked for more. The quietly caring nature of all the staff is so reassuring for me, as a relative I can see how hard they work to care for my Mum and how observant they are with all the residents when they need support which is definitely something I was hoping for. My favourite thing about Aspen Place is it actually feels like it's my Mum's home and not just a 'care home', it has loads of personality, and it's full of love and fun.
We are so glad to hear that mum is happy at Aspen Place. Thank you for your kind words and 5 star review.
Excellent all-round care and attention without exception.
We are grateful for your review and 5 star rating.
Everything is excellent. Staff are working like a family.
Thank you for taking time to review our home and for giving us 5 stars.
The staff are so friendly and always have a smile. The staff always offer me food and drink on arrival and invite me to stay for lunch which is so kind of them. Everyone here goes above and beyond, including all the residents in activities, but also respecting them if they wish not to take part. I am so glad gets to spend his time here and I'm grateful to everyone working here helping him.
We are very grateful for your kind words and 5 star rating.
Everything is excellent.
We thank you very much for your five star rating..
Very friendly, wonderful staff.
Thank you very much for your review and 5 star rating.
Aspen Place is a lovely home with lovely staff. Always so happy to visit my friend & her friends she has made.
Thank you for reviewing our home and giving us 5 stars.
Unfortunately, our experience did not match the level of care that had been promised. We encountered several issues during her stay, including concerns about medication management, staffing levels, and the provision of basic care equipment. These concerns were serious enough that we submitted a formal complaint.
Thankfully, she was transferred to hospital after one week, where she received the end-of-life care she required and passed away with dignity.
While the home is modern and well-presented, we were deeply disappointed by the care provided and regret our decision to place our grandmother here. We were also disappointed by the amount refunded after her short stay.
Dear Liam
Please accept our sincere condolences on the loss of your grandmother.
We are aware that similar reviews regarding the same stay have been posted across multiple platforms.While we respect your right to share your experience, it is important to highlight to readers that the...
Everyone is perfect!
We are grateful for your 5 Star rating. Thank you so much!
Always a pleasure to visit my friend and other residents at Aspen Place. Staff are welcoming, and nothing is too much trouble. There are activities every week and entertainment.
Thank you very much for your review. This means a lot to us.
My dad has been given the utmost kindness, compassion, and care from all the staff here at Aspen Place. Your staff are all a credit to you and they are so friendly and welcoming. My dad's care has been first class. Management is excellent. Thank you all.
Thank you for your kind words and for your 5 star rating.
Very happy staff are wonderful. Food very good.
We are grateful for your review and 5 star rating.
My father-in-law enjoyed the respite care offered by Aspen Place for 18-days living in. He enjoyed the routine and activities offered and we felt safe leaving him at Aspen Place knowing he was well looked after. The staff are all very friendly.
Thank you for your positive comments and for your 5 star review.
He feels safe and well cared for and the peace of mind this has given us as a family is priceless.
Thank you very much for your reassuring words. We are grateful for your 5 star review.
Very nice and helpful staff. Very clean facilities. Always there to help.
Thank you so much for taking the time to review our home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 September 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Aspen Place.
There are no upcoming events for Aspen Place.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Aspen Place.
Accreditations
There are no accreditations posted yet for Aspen Place.
Meet the Team (1)

Luisa joined the company in 2013 as a Healthcare Assistant and eventually worked her way up to the role of Registered Home Manager in 2018.
Luisa is a qualified Registered Nurse and leads a team of 65 full time staff caring for the residents at Aspen Place.
Frequently Asked Questions about Aspen Place
What types of Care is Aspen Place registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Aspen Place have?
There are 52 Single Rooms.
What are the Facilities & Services at Aspen Place?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Aspen Place to the centre of Horsham?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aspen Place to verify any information. View our terms and conditions. Aspen Place has an Enhanced Service -more info.