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Aspen Place

171 Comptons Lane, Horsham, West Sussex RH13 6BW
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Such a warm welcome and a high-quality of care.Clare W(Daughter of Resident/Service User)
Aspen Place, Horsham
Absolutely awesome and brilliant beautiful place, excellent staff and managers.Ian S(Brother of Resident/Service User)
Aspen Place, Horsham
Their warm-hearted approach to their residents and us, when we visited was wonderfulChristine G(Daughter of Resident/Service User)
Aspen Place, Horsham

State of the art Nursing Care facilities superbly redesigned and redeveloped in 2018.

A refreshing approach to care, delivering the highest standards of service with exceptional hospitality.

Boasting a team of 65 full time staff which means no use of agency staff - ever.

Management are at the home 7 days a week and on most evenings.

Care Provided by Aspen Place

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,500
Residential Dementia CareFrom £1,500From £1,500
Nursing CareFrom £1,500From £1,500
Nursing Dementia CareFrom £1,500From £1,500

Fees are wholly dependent on the outcome of the needs assessment which will be carried out by a qualified member of staff from Aspen Place prior to admission.

Contact Aspen Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Aspen Place Ltd
  • Private Owned

Person in charge

  • Luisa Jardim(Home Managers)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Single Rooms with ensuite Wet Room (14)

Visiting

  • Flexible visiting times

Parking

  • On-site parking available

Aspen Place Reviews (84)

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9.9

Aspen Place has a Review Score of 9.9 (9.888) out of 10, based on 30 reviews in the last 2 years. Over all time Aspen Place has 84 reviews.

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Showing 84 reviews matching selected criteria
Review from Stephen R (Son of Resident) published on 22 July 2026 Submitted via Website
Overall Experience

The staff at Aspen Place are all truly outstanding and I wish to share the memorable experience of their support to my Dad Ron. From the day in August 2025 when Dad went to Aspen Place for a period of respite and where he then stayed for nine months until his passing, the staff were simply wonderful. They ensured he was well cared for and encouraged him to join in a variety of daily activities if he felt comfortable to do so. Dad suffered from Alzheimer's and dementia and we were actively involved in producing and reviewing his personalised care plan, that was successfully followed by the staff. Dad told me he thought the staff were lovely and really enjoyed their company. I cannot thank the staff and management team enough for their caring support to Dad and for the warm welcome to me every time I made a visit. Thank you so much.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are so glad to hear such positive feedback. Thank you for your review and 5 star rating.

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Review from Alison Y (Daughter of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience
Since Mum has been here she is so happy. Her confidence is so much better. She has made some lovely friends & speaks very highly of all the nurses etc.

We are so pleased that Mum came here.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are glad to hear that mum is happy here at Aspen Place. Thank you for your 5 star rating.

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Review from Jenny E (Daughter of Resident) published on 16 July 2026 Submitted via Postal Card
Overall Experience
On arrival your staff are alway polite and cheerful. The atmosphere is a little quiet but that is understandable.
Food is well presented and plenty.
Overall it is warming to know that our relative is left in attentive hands. And in comfortable hands.
So, we thankyou knowing we don't have to worry when we leave.

So, thanks again Jenny & David

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for taking time to review our home and facilities.

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Review from Melanie H (Goddaughter of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience

The home was totally amazing the people from the Manager to the cleaner's were like family. They did everything possible to settle Brenda and made her feel secure, safe and settled. As family they were helpful, friendly, something I really appreciated and needed. I will always support the home however I can.

Reply from Nazir Manji, Owner/Director at Aspen Place

You will always be welcome at Aspen Place. Thank you for your 5 star rating.

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Review from K D (Friend of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience

What an amazing place! I am so very impressed by how all the staff smile and show true kindness to all residents and to each other! There is such a happy, positive atmosphere and so many thoughtful activities making a sincere focus on personalities, individually and ensuring all patients are included and feel cared for. The open plan kitchen, activity room & garden are all excellent additions. Superb!!

Reply from Nazir Manji, Owner/Director at Aspen Place

We are truly grateful for your kind words and 5 star rating.

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Review from Vicky P (Daughter of Resident) published on 8 July 2026 Submitted via Website
Overall Experience

Aspen Place has been a truly lovely home for my Mum since December 2025. It was a really difficult decision to find a permanent care place for my Mum but I can honestly say we made the right decision with Aspen. The team there are really friendly and have made my Mum, and myself, feel so welcome and a part of the home - I really couldn't have asked for more. The quietly caring nature of all the staff is so reassuring for me, as a relative I can see how hard they work to care for my Mum and how observant they are with all the residents when they need support which is definitely something I was hoping for. My favourite thing about Aspen Place is it actually feels like it's my Mum's home and not just a 'care home', it has loads of personality, and it's full of love and fun.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are so glad to hear that mum is happy at Aspen Place. Thank you for your kind words and 5 star review.

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Review from F M (Husband of Resident) published on 2 July 2026 Submitted via Postal Card
Overall Experience

Excellent all-round care and attention without exception.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are grateful for your review and 5 star rating.

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Review from S D (Resident / Service User) published on 2 July 2026 Submitted via Postal Card
Overall Experience

Everything is excellent. Staff are working like a family.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for taking time to review our home and for giving us 5 stars.

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Review from Isabelle B (Granddaughter of Resident) published on 30 June 2026 Submitted via Postal Card
Overall Experience

The staff are so friendly and always have a smile. The staff always offer me food and drink on arrival and invite me to stay for lunch which is so kind of them. Everyone here goes above and beyond, including all the residents in activities, but also respecting them if they wish not to take part. I am so glad gets to spend his time here and I'm grateful to everyone working here helping him.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are very grateful for your kind words and 5 star rating.

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Review from I M (Son of Resident) published on 30 June 2026 Submitted via Postal Card
Overall Experience

Everything is excellent.

Reply from Nazir Manji, Owner/Director at Aspen Place

We thank you very much for your five star rating..

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Review from L R (Friend of Resident) published on 30 June 2026 Submitted via Postal Card
Overall Experience

Very friendly, wonderful staff.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you very much for your review and 5 star rating.

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Review from E N (Friend of Resident) published on 30 June 2026 Submitted via Postal Card
Overall Experience

Aspen Place is a lovely home with lovely staff. Always so happy to visit my friend & her friends she has made.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for reviewing our home and giving us 5 stars.

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Review from Liam R (Relative of Resident) published on 16 June 2026 Submitted via Website
Overall Experience
Our grandmother had the room for just 10 days. She had terminal stage 4 cancer and Pleural effusion.
Unfortunately, our experience did not match the level of care that had been promised. We encountered several issues during her stay, including concerns about medication management, staffing levels, and the provision of basic care equipment. These concerns were serious enough that we submitted a formal complaint.
Thankfully, she was transferred to hospital after one week, where she received the end-of-life care she required and passed away with dignity.

While the home is modern and well-presented, we were deeply disappointed by the care provided and regret our decision to place our grandmother here. We were also disappointed by the amount refunded after her short stay.

Reply from Nazir Manji, Owner/Director at Aspen Place

Dear Liam

Please accept our sincere condolences on the loss of your grandmother.

We are aware that similar reviews regarding the same stay have been posted across multiple platforms.

While we respect your right to share your experience, it is important to highlight to readers that the...  

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Review from Jeremy L (Son of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

Everyone is perfect!

Reply from Nazir Manji, Owner/Director at Aspen Place

We are grateful for your 5 Star rating. Thank you so much!

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Review from Jill O (Friend of Resident) published on 9 February 2026 Submitted via Postal Card
Overall Experience

Always a pleasure to visit my friend and other residents at Aspen Place. Staff are welcoming, and nothing is too much trouble. There are activities every week and entertainment.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you very much for your review. This means a lot to us.

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Review from Fiona B (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card
Overall Experience

My dad has been given the utmost kindness, compassion, and care from all the staff here at Aspen Place. Your staff are all a credit to you and they are so friendly and welcoming. My dad's care has been first class. Management is excellent. Thank you all.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for your kind words and for your 5 star rating.

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Review from Brian W (Husband of Resident) published on 2 February 2026 Submitted via Postal Card
Overall Experience

Very happy staff are wonderful. Food very good.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are grateful for your review and 5 star rating.

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Review from M B (Daughter-in-law of Resident) published on 2 February 2026 Submitted via Postal Card
Overall Experience

My father-in-law enjoyed the respite care offered by Aspen Place for 18-days living in. He enjoyed the routine and activities offered and we felt safe leaving him at Aspen Place knowing he was well looked after. The staff are all very friendly.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for your positive comments and for your 5 star review.

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Review from Donna O (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card
Overall Experience
My family and I couldn't be happier with the care and respect given to my dad.

He feels safe and well cared for and the peace of mind this has given us as a family is priceless.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you very much for your reassuring words. We are grateful for your 5 star review.

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Review from Paul O (Son of Resident) published on 9 October 2025 Submitted via Postal Card
Overall Experience

Very nice and helpful staff. Very clean facilities. Always there to help.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you so much for taking the time to review our home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 September 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Aspen Place.

Accreditations

There are no accreditations posted yet for Aspen Place.

Meet the Team (1)

Luisa Jardim
Luisa JardimJob Title:Home ManagerJoined: 2013

Luisa joined the company in 2013 as a Healthcare Assistant and eventually worked her way up to the role of Registered Home Manager in 2018.

Luisa is a qualified Registered Nurse and leads a team of 65 full time staff caring for the residents at Aspen Place.

Frequently Asked Questions about Aspen Place

What types of Care is Aspen Place registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Aspen Place have?

There are 52 Single Rooms.

What are the Facilities & Services at Aspen Place?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Aspen Place to the centre of Horsham?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aspen Place to verify any information. View our terms and conditions. Aspen Place has an Enhanced Service -more info.