Barchester Kingsland House Care Home

Kingsland Close, off Middle Road, Shoreham-by-Sea BN43 6LT
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9.3 87 Reviews
  • Barchester Kingsland House Care Home, Shoreham-by-Sea
A purpose-built single storey care home, Barchester Kingsland House Care Home has a seaside location between Worthing and Brighton. Kingsland House benefits from plenty of local amenities yet within easy reach of London, the south coast and sheltered by the South Downs.

Staff offer first-class 24-hour nursing care provided by the care team including qualified nurses to ensure expert care for all residents at Kingsland House.

The Bluebell unit provides general nursing care where all rooms are ensuite and couples can be accomodated in double rooms.

A Memory Lane Community offers warm, stimulating, friendly and safe specialist care for those living with dementia. Life skills kitchens encourage residents to maintain daily activities, mobility and choice.

The team of highly-qualified and attentive staff focus on the individual needs of residents with a tailored care plan for each person. The team at Kingsland work hard to ensure that their dedication can be seen across the board - with home made food and levels of hospitality. Activities are arranged around both group and individual needs determined by the interests of residents. Regular music therapy sessions are enjoyed by residents.

Professionals think you'll find they're ideally suited to meet your needs both now and in the future and would be delighted to meet with you to discuss your needs over a cup of coffee and home made biscuits.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1700
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1695

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Kingsland House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Ana-Maria Hyne (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are welcome any time of the day, whenever is most convenient.

Parking

  • Own private car park for visitors ease and convenience.

Barchester Kingsland House Care Home Reviews (87)

9.3

Barchester Kingsland House Care Home has a Review Score of 9.3 (9.299) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Kingsland House Care Home has 87 reviews.

Overall Experience
  • 50
  • 29
  • 3
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  • 4
Date Published
  • 87
  • 4
  • 9
  • 24
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Reviewer Connection to Barchester Kingsland House Care Home
  • 31
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  • 5
  • 4
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  • 1
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Total of 87, showing 41-60
Review from Silvia A (Daughter of Resident) published on 16 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very apprehensive about Dad living in a care home. We visited many care/nursing homes leading up to Dad's move to Kingsland and none of the ones we had visited gave us any peace of mind about dad being looked after, cared for and made to feel part of a family.
Kingsland had an immediately pleasing
entrance and the staff were instantly warm and receptive.
They listened to what we needed to know about how they could cater for dad's needs and told how they would meet our expectations.
The home is very comfortable and furnished to a high standard. It does not look like an 'institution' but like a home.
A very important element for us was that dad would be stimulated and involved in daily tasks or routines that improved his enjoyment of life whilst at Kingsland.
The range of activities is very good and we are looking forward to times when greater outdoor activities will be possible.
The food is also of a high standard and freshly cooked.
Reply from Karen Williams, General Manager at Barchester Kingsland House Care Home

Thank you for this review and for taking the time to complete this.

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Review from C D (Daughter of Resident) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Have had a sense of patients not being prioritised/respected as they might be. Garden area outside my dad's room is not attractive, nothing to look at i.e. bird tables, plants, chairs not around tables to welcome guests to take residents out there. Sanitary protection piled up on dining tables (in packets
so clean, but still!) Very hard to get staff to come and assist with toileting, never seem to be the right people or enough of them available! Can wait ages at door - understand Covid makes this trickier, but not always very welcoming - caveat is I visit at weekends so can't comment on activities, etc. on weekdays.
Reply from Karen Williams, General Manager at Barchester Kingsland House Care Home

I would welcome the opportunity to discuss the concerns noted and will check the above.

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Review from Stuart F (Son of Resident) published on 21 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After losing my father in February 2021, and my mum sharing the same care home, I felt I needed to move her closer to where I live. My sister and I visited Kingsland House and felt immediately comfortable with the most warming of atmospheres. We knew immediately that this was the right decision for
our mum. All the staff are like family towards mum and us when visiting, nothing is too much trouble. The manager has a well-established team who take amazing care of our mum and for this we are eternally grateful. I would highly recommend Kingsland House too anyone that is looking for a wonderful care home for their loved ones.
Reply from Karen Williams, General Manager at Barchester Kingsland House Care Home

Thank you so much for taking the time to give a review, the staff at Kingsland always work together to provide the best care we can.

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Review from S F (Daughter-in-law of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After recommendation Kingsland in Shoreham and visiting the home on two occasions prior to mum moving in, we were as a family, greeted, respected and above all, we just knew and that positive feeling mum would be cared for. After moving mum from a previous provider on 7th April, we are thrilled to see
our mum eating well, joining in activities being cared for by the most amazing nurses and above all to see her thrive.
Reply from Karen Williams, General Manager at Barchester Kingsland House Care Home

Thank you for taking the time to send in this review. Its always a pleasure to see residents enjoying the activities and making new friends.

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Review from Ann Y (Daughter of Resident) published on 8 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Barchester Kingsland House Care Home now for over three years. The staff and care she gets cannot be faulted. Since the pandemic hit, they have continued with the highest level of professionalism and throughout last this year, have always put the needs of the residents first. I applaud
their hard work and as we come out of lockdown, with all residents who can be vaccinated now having had their second jab, the future is just a little brighter for all staff and residents.
Reply from Karen Williams, General Manager at Barchester Kingsland House Care Home

Thank you for your lovely review; I know the staff appreciate it. This year has been a challenge for everyone, but we have got through it together; looking forward to an even better year!

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Review from Roger B (Husband of Resident) published on 8 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Kingsland House are fantastic always approachable, professional and friendly. We are more than happy with the care and attention my wife is receiving. I am now able to have a bedroom visit with her, and the inside of the home and her room are extremely clean and homely. Highly recommended.
Reply from Karen Williams, General Manager at Barchester Kingsland House Care Home

Thank you for taking the time to review Kingsland. Its been so lovely to see residents and their loved ones reunited after what has been a challenge for everyone.

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Review from David W (Son of Resident) published on 18 March 2021 Submitted via Postal Card • Report
Overall Experience 0.0 out of 5
As a weekly visitor to this establishment, I have found your personnel have treated me well, especially the reception staff. You have provided an excellent visitors room during this difficult time. Car parking facilities are excellent, as well as your email updates.
Reply from Karen Williams, General manager at Barchester Kingsland House Care Home

Thank you for taking the time to complete the review. We really value any feedback.

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Review from S M (Wife of Resident) published on 8 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband appears well looked after and settled. He is treated with affection and respect. The new visitor suite is very comfortable and clean.
Reply from Karen Williams, General Manager at Barchester Kingsland House Care Home

Thank you so much for taking the time to do a review for us. It has been a great benefit to have the visiting suite so that residents families can see their loved ones in comfort. We are all looking forward to a time we can welcome you back in.

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Review from Stephen F (Son of Resident) published on 5 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve been very impressed with the care given to Mum since she has been in Kingsland House. It was a very difficult time when Mum first arrived, in many ways, but they acted professionally, efficiently and in a very caring manner. The staff are always very friendly and efficient and the visiting, within
the COVID-19 rules, has always gone very smoothly. Mum seems very happy and healthy. Thank you Kingsland House.
Reply from Karen Williams, General Manager at Barchester Kingsland House Care Home

Thank you for taking the time to review Kingsland House and our care. We really appriciate this.

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Review from Jamie G (Son of Resident) published on 18 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Despite not being able to visit since March, I am confident that my mum is well looked after and kept safe. The staff at the home are fantastic and always very professional.
Reply from Karen Williams, General Manager at Barchester Kingsland House Care Home

It has been a very challenging time for families and residents. We have managed to facilitate outdoor visits and are currently awaiting the indoor visiting room to be constructed which will take place in November. We are very grateful to all our lovely families who have been so supportive throughout this time.

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Review from M F (Son of Resident) published on 1 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very soon after Mum became a resident, the home went into lockdown. All the staff have been very helpful, polite and cheerful. Each time I speak to Mum, she tells me how kind all the staff are. She enjoys the activities, has made new friends and is generally very happy.
Reply from Karen Williams, General Manager at Barchester Kingsland House Care Home

Thank you for taking the time to send this review, she has become very much part of the family and we enjoy her company.

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Review from R L (Wife of Resident) published on 6 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impression was a peaceful and welcoming atmosphere and very clean. The staff are very friendly and attentive, I feel very happy that my husband is in a safe environment, they have also been very supportive in encouraging to improve his mobility.
Reply from Karen Williams, General Manager at Barchester Kingsland House Care Home

Thank you for taking the time out to do this review and for mentioning how clean the home is, something that is very important. I am also glad to hear your husband is feeling safe.

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Review from Laura Jane S (Daughter of Resident) published on 23 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the minute I first walked into Kingsland House, there was a warm atmosphere that feels welcoming. It felt right from first impressions onwards. Kingsland House have been amazing with my mum and incredibly supportive on her journey to end of life. They have been so welcoming and supportive to me
also. Sometimes, life throws us tragedy and we have to negotiate it as best we can, I highly recommend Kingsland House for all placements but I am particularly grateful to their nursing care during this heartbreaking time. They radiate human kindness and compassion, a clear person-centred care approach with personal touches that go along way.
I believe my mum was the previous manager's last intake and essentially the new manager's first, I cannot speak highly enough of both these Managers. I am grateful to them for giving me hope in a time there felt like there was none, for approaching the situation with such strength and being so kind. A big thank you to the whole team, I am eternally grateful.
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Review from Gail H (Niece of Resident) published on 21 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kingsland House, Shoreham by Sea is a wonderful nursing home. We were truly delighted by the welcome my elderly uncle received. It comes down to the staff that work there. They are professional and compassionate in sometimes difficult circumstances. As you enter everyone greets you with a smile.
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Review from A D (Husband of Resident) published on 9 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has now been in the home for 2 1/2 years. During this period the efforts of staff and the backing from Barchester Homes have produced a gradual improvement in all aspects of the care and well being of residents. The results of this, in my wife's case, is that I believe that she is now more calm
and settled and less agitated than she has been for many yhears. I visit my wife 3 times a week and rarely find her unhappy.
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Review from Marion J (Sister of Resident) published on 22 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The review is always good and understand fully. Everything is well covered. I always come away feeling every care is taken care of fully and with full dedication.
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Review from Jane S (Sister of Resident) published on 3 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn’t have wished for better palliative care for my sister in her final days. The staff were all very helpful and efficient and friendly and she was very relaxed and felt ‘at home’ with you.
Thank you all.
Love and blessings.
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Review from S K (Granddaughter of Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother is very happy at Kingsland and always says she is 'well looked after'. We are so happy with the standard of care she receives and the staff are very attentive. The nurses are very good at communicating with us. Thank you to all at Kingsland House for all your hard work, kindness and support.
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Review from Andrew P (Son of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Kingsland are truly amazing. The progress my father has made is unbelievable. We cannot fault the attention to detail and kindness of the staff. It is extremely reassuring to know my father needs are taken care of.
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Review from D B (Son of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring, responsive and professional. Kingsland House nursed my father back to health after a serious illness. The team are warm-hearted and created an environment that enabled the healing process to thrive, they have done good work. My father and I are very grateful. Thank you to Kingsland House.
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Current Review Score: 9.3 (9.299)

Overview of Review Score

The Review Score of 9.3 (9.299) out of 10 for Barchester Kingsland House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.299 for Barchester Kingsland House Care Home is calculated as follows: ( (167 Excellents x 5) + (67 Goods x 4) + (26 Satisfactorys x 3) + (6 Poors x 2) + (15 Very Poors x 1) ) ÷ 281 Ratings = 4.299
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Kingsland House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (30)

Meet the Team (10)

Ana

Ana Hyne

Job Title: General Manager Joined: 2025

Hi, my name is Ana and I am the General Manager at Kingsland House. Myself and the team are looking forward to welcoming you into our home.


My career in healthcare begun in 2015 and since then I have had a variety of roles in care homes, from registered nurse progressing my career to senior nurse, clinical lead and home manager. My experiences in various settings have helped me develop my knowledge and skills to improve people’s life in the care home environment.
I have also acquired a level 5 Diploma in Management and Leadership in adult care, which has helped me manage my teams well and drive change.


I am very dedicated to the people we support as well as their families and the staff, and I believe that working in partnership provides the best outcomes.

Louise

Louise Citroni

Job Title: Home Administrator Joined: 2024

Hello, my name is Louise, I live locally to Kingsland House and previously had a business in the local area and have links to the local community which has helped me feel welcome in my role. I have over 20 years in accounts management and previous experience supporting vulnerable adults.

Bogdan

Bogdan Rasarit

Job Title: Head of Maintenance and Health & Safety Champion Joined: 2023

Hi


My name is Bogdan and I am the Head of Maintenance here at Kingsland House. I have worked at Kingsland House since 2023 and enjoy every day doing my job.


I ensure that the resident's quality and safety is my priority. I am also the Speak Up Champion and the Health and Safety Champion.

Paul

Paul Lothian

Job Title: Head Chef Joined: 2024

I have been a head chef for over 20 years and with Barchester at Kingsland House since 2024.


it is truly rewarding catering for our residents, family and friends who all comment on our lovely food.
The responsibility is high however so are the rewards and satisfaction from caring for our resident's catering needs and I wouldn't change it for the world.

Mo

Mo Clark

Job Title: Activities Lead - Dementia Care Champion Joined: 2024

My name is Mo and I am the Activities Lead at Kingsland House. I have worked in many roles in care and came to Kingsland in 2024. I love the role of the Activities Lead and find the role so rewarding.

Having the opportunity to give so much fun and enjoyment to everyone is so important and I love all the different experiences every day.


I am also a Dementia Champion.

Shobha

Shobha Khadka

Job Title: Registered Nurse Joined: 2023

I have been with the lovely Kingsland team for some time now.


My role includes being the dignity and palliative care champion which I absolutely love to do.

Martha

Martha Hutchu

Job Title: Dementia Care Champion Joined: 2023

My name is Martha.


I have been at Kingsland for some time now and have learnt and grown with experience during my time at this wonderful home.

Keira

Keira Tomsett

Job Title: Receptionist/Administrator - Well Being & Mental Health Champion Joined: 2021

Hi, I'm Keira I started at Kingsland House as a housekeeper in 2021 and helping in activities too, having so many skills I am a key member of the team.
I love customer service and spending time with the families and residents. I feel like I am part of the heart of the home.


I am also the well-being and Mental Health Champion.

Theresa

Theresa Holland

Job Title: Activities Assistant Joined: 2010

Hi, my name is Theresa, and I have worked at Kingsland House since 2010. I have worked in various roles and now as an Activities Assistant. I love my job, as every day is a new adventure with the residents.


The most important thing for me is that the residents have a lovely day every day enjoying things that are important to them.

Nicola

Nicola Charlton

Job Title: Senior Carer Joined: 2019

I love working at Kingsland House and have been here since 2019. It is a 'home from home' environment. I am currently studying for my Diploma in Health and Social Care and the Senior Healthcare program with Barchester which enables me to give the best possible care to my residents. I work in Adur Unit and it feels like everyone is my family. Making sure the residents have the best possible care is my priority every day.


I am also a Speak Up Champion.

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