Barchester Kingsland House Care Home

Very soon after Mum became a resident, the home went into lockdown. All the staff have been very helpful, polite and cheerful. Each time I speak to Mum, she tells me how kind all the staff are. She enjoys the activities, has made new friends and is generally very happy.

My first impression was a peaceful and welcoming atmosphere and very clean. The staff are very friendly and attentive, I feel very happy that my husband is in a safe environment, they have also been very supportive in encouraging to improve his mobility.

I believe my mum was the previous manager's last intake and essentially the new manager's first, I cannot speak highly enough of both these Managers. I am grateful to them for giving me hope in a time there felt like there was none, for approaching the situation with such strength and being so kind. A big thank you to the whole team, I am eternally grateful.

Kingsland House, Shoreham by Sea is a wonderful nursing home. We were truly delighted by the welcome my elderly uncle received. It comes down to the staff that work there. They are professional and compassionate in sometimes difficult circumstances. As you enter everyone greets you with a smile.

My wife has now been in the home for 2 1/2 years. During this period the efforts of staff and the backing from Barchester Homes have produced a gradual improvement in all aspects of the care and well being of residents. The results of this, in my wife's case, is that I believe that she is now more calm and settled and less agitated than she has been for many yhears. I visit my wife 3 times a week and rarely find her unhappy.

The review is always good and understand fully. Everything is well covered. I always come away feeling every care is taken care of fully and with full dedication.

Love and blessings.

My grandmother is very happy at Kingsland and always says she is 'well looked after'. We are so happy with the standard of care she receives and the staff are very attentive. The nurses are very good at communicating with us. Thank you to all at Kingsland House for all your hard work, kindness and support.

The staff at Kingsland are truly amazing. The progress my father has made is unbelievable. We cannot fault the attention to detail and kindness of the staff. It is extremely reassuring to know my father needs are taken care of.

Caring, responsive and professional. Kingsland House nursed my father back to health after a serious illness. The team are warm-hearted and created an environment that enabled the healing process to thrive, they have done good work. My father and I are very grateful. Thank you to Kingsland House.

My mother has been a resident here for nearly 2 years and has really settled in. The staff, nurses and carers are very attentive to her. The food menu is excellent with a varied menu every day. There is a different activity to participate in.

The management is good with an open door policy.

I have no hesitation of giving Kingsland House a five star rating.

Nothing is too much trouble day or night.

The new acting manager has made many improvements in recent months which are evident with better record keeping and a more relaxed atmosphere. The communal rooms have been refurbished with restful, tasteful furnishings. The residents have been consulted over the menu. We recently enjoyed the summer fete, sadly held indoors as we had the first rain for weeks that day. The staff are pleasant and smiley, particularly the hostess who always has a special welcome for my dog.

This has put my mind at ease about him having to go away.

This care home is of a very high standard, with warm and friendly staff. It gave the reassurance that our Mum was warm and safe in her latter years.

Your kind and prompt action and guidance provided a quiet, calm, efficient, and caring space for my uncle to be moved to and for he and I to spend our few last days together so that he could die in peace with minimum fuss and disruption. I cannot thank you enough for taking us BOTH into your care when all other powers that be refused to acknowledge he was dying or listen to my pleas for help.

My father was in Barchester Kingsland House Care Home and was treated with a lot of respect at the end of his life. The care was attentive and appropriate to his needs. The food was good with good variation. The room was clean and tidy and his medical treatment was excellent.

Standards are high, provided by a hard working, willing and most of all , caring staff, who always seem to go about their work with a cheerful demeanor, interacting pleasantly with the residents. All this despite pressure on staffing levels.