Barchester Kingsland House Care Home

Kingsland Close, off Middle Road, Shoreham-by-Sea BN43 6LT
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9.3 88 Reviews
  • Barchester Kingsland House Care Home, Shoreham-by-Sea
A purpose-built single storey care home, Barchester Kingsland House Care Home has a seaside location between Worthing and Brighton. Kingsland House benefits from plenty of local amenities yet within easy reach of London, the south coast and sheltered by the South Downs.

Staff offer first-class 24-hour nursing care provided by the care team including qualified nurses to ensure expert care for all residents at Kingsland House.

The Bluebell unit provides general nursing care where all rooms are ensuite and couples can be accomodated in double rooms.

A Memory Lane Community offers warm, stimulating, friendly and safe specialist care for those living with dementia. Life skills kitchens encourage residents to maintain daily activities, mobility and choice.

The team of highly-qualified and attentive staff focus on the individual needs of residents with a tailored care plan for each person. The team at Kingsland work hard to ensure that their dedication can be seen across the board - with home made food and levels of hospitality. Activities are arranged around both group and individual needs determined by the interests of residents. Regular music therapy sessions are enjoyed by residents.

Professionals think you'll find they're ideally suited to meet your needs both now and in the future and would be delighted to meet with you to discuss your needs over a cup of coffee and home made biscuits.

Care Provided by Barchester Kingsland House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1700
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Kingsland House Care Home to find out the exact price for your requirements.

Contact Barchester Kingsland House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Barchester Kingsland House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Ana-Maria Hyne (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are welcome any time of the day, whenever is most convenient.

Parking

  • Own private car park for visitors ease and convenience.

Barchester Kingsland House Care Home Reviews (88)

9.3

Barchester Kingsland House Care Home has a Review Score of 9.3 (9.331) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Kingsland House Care Home has 88 reviews.

Overall Experience
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Date Published
  • 88
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Reviewer Connection to Barchester Kingsland House Care Home
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Total of 88, showing 61-80
Review from D B (Son of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring, responsive and professional. Kingsland House nursed my father back to health after a serious illness. The team are warm-hearted and created an environment that enabled the healing process to thrive, they have done good work. My father and I are very grateful. Thank you to Kingsland House.
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Review from S S (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for nearly 2 years and has really settled in. The staff, nurses and carers are very attentive to her. The food menu is excellent with a varied menu every day. There is a different activity to participate in.
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Review from Derek C (Nephew of Resident) published on 18 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The facilities at Kingsland House are very good and we found the staff to be friendly, attentive and caring.
The management is good with an open door policy.
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Review from Neil C (Son of Resident) published on 7 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum is 96 years old. She is very special and it gives me great comfort to know that she is being cared for in a very professional way here at Kingsland House.
Mum has been here for nine months now and from the time we viewed the care home until now I have never had the need to complain or find
fault with it. The care staff are very caring and have a way of respecting the individual nature and needs of all their clients.
The rooms are spotless and indeed the whole care home is spotless. Whatever time of day I arrive to see Mum there is always a presence of cleaners.
The dining room and menu cannot be faulted along with the lounges and community rooms. Mum is also welcome to eat her meals in her own room if she has a day when she does not feel like getting up and out of bed.
I have no hesitation of giving Kingsland House a five star rating.
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Review from Irene H (Daughter of Resident) published on 7 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is so well cared for.
Nothing is too much trouble day or night.
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Review from J P (Daughter of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The new acting manager has made many improvements in recent months which are evident with better record keeping and a more relaxed atmosphere. The communal rooms have been refurbished with restful, tasteful furnishings. The residents have been consulted over the menu. We recently enjoyed the summer
fete, sadly held indoors as we had the first rain for weeks that day. The staff are pleasant and smiley, particularly the hostess who always has a special welcome for my dog.
Reply from Neli Koleva, Acting General Manager at Barchester Kingsland House Care Home
Thank you so much for your kind words. Lots of time and effort was spent refurbishing the home and bringing it to the standard it is now, so it is lovely to receive such positive feedback. I will pass…read more
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Review from Mary E (Wife of Resident) published on 31 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of this lovely home has been of the highest standard. My husband has been happy and very well looked after. The staff have just been so good to him.
This has put my mind at ease about him having to go away.
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Review from Kevin G (Son of Resident) published on 5 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
This care home is of a very high standard, with warm and friendly staff. It gave the reassurance that our Mum was warm and safe in her latter years.
Reply from Neli Koleva, Acting General Manager at Barchester Kingsland House Care Home
Thank you for your kind review. I will feed this back to my staff and we will continue to maintain high standards of care ensuring that everybody is treated with dignity and respect.
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Review from J B (Niece of Resident) published on 5 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your kind and prompt action and guidance provided a quiet, calm, efficient, and caring space for my uncle to be moved to and for he and I to spend our few last days together so that he could die in peace with minimum fuss and disruption. I cannot thank you enough for taking us BOTH into your care when
all other powers that be refused to acknowledge he was dying or listen to my pleas for help.
Reply from Neli Koleva, Acting General Manager at Barchester Kingsland House Care Home
Thank you for your lovely words. We are pleased that we were able to provide a safe and peaceful environment for you and your uncle in the last days of his life. I will feed this back to the team who…read more
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Review from Roy S (Son of Resident) published on 5 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was in Barchester Kingsland House Care Home and was treated with a lot of respect at the end of his life. The care was attentive and appropriate to his needs. The food was good with good variation. The room was clean and tidy and his medical treatment was excellent.
Reply from Neli Koleva, Acting General Manager at Barchester Kingsland House Care Home
Thank you for your kind review, we are pleased to hear that you felt that your father towards the end of his life was well respected. I will pass these kind words to all the staff involved. Our hearts…read more
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Review from Lucy B (Daughter of Resident) published on 25 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This a purpose built care home with good, modern accommodation and facilities.
Standards are high, provided by a hard working, willing and most of all , caring staff, who always seem to go about their work with a cheerful demeanor, interacting pleasantly with the residents. All this despite pressure
on staffing levels.
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Review from A S (Daughter of Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is happy and safe. I'm concerned about the number of managers Kingsland has had since she became a resident, also the amount of agency staff. There seems to be a core of carers that understand how to address and care for people with dementia, others could do with some training.
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Review from Jill K (Wife of Resident) published on 14 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I very much appreciate the wonderful care and support given by the staff. There is always someone available to speak to me about my husbands care and well being. The home is always clean and welcoming and the food is very good. We were able to celebrate my husbands birthday there and the staff were
so helpful in making this a happy occasion.
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Review from S G (Daughter of Resident) published on 14 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring and attentive staff, good facilities, good nutrition.
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Review from J B (Grandson of Resident) published on 14 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the new manager has taken over the home it is so much better. The manager and her team really care about the residents and take the time to speak to relatives. My grandmother is happy and well cared for.
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Review from Ann H (Daughter of Resident) published on 27 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum sadly passed away recently at Kingsland House after 4 happy years of living there. I cannot emphasise too much how grateful I am for the wonderful care she received. Her independence was always respected and yet she was always kept safe as she slowly needed more help.


There were some management

problems in that time but Mum was shielded from any problems by the caring staff.


At the end of her life, the care for her comfort was at the forefront and I was supported throughout that sad time. I can only say that I highly recommend Kingsland as a caring home from home.

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Review from Kim T (Niece of Resident) published on 3 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very happy with the home and the staff. We have no complaints.
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Review from A J (Son of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were extremely worried about my father going into a care home when my mother was unable to continue to look after my father at home. He settled in very quickly and has found the staff extremely helpful and caring. Thank you. We are finding the payments very expensive but believe them to be largely
in line with other similar nursing homes.
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Review from A S (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the care and safety offered at this home.
The staff are generally caring and happy to help residents and family.
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Review from JS (Daughter of Resident) published on 24 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lots of improvement in the past 6 months. You need to improve dentistry appointments.
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Current Review Score: 9.3 (9.331)

Overview of Review Score

The Review Score of 9.3 (9.331) out of 10 for Barchester Kingsland House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.331 for Barchester Kingsland House Care Home is calculated as follows: ( (175 Excellents x 5) + (60 Goods x 4) + (25 Satisfactorys x 3) + (6 Poors x 2) + (15 Very Poors x 1) ) ÷ 281 Ratings = 4.331
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Kingsland House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (34)

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Meet the Team (15)

Ana

Ana Hyne

Job Title: General Manager Joined: 2025

Hi, my name is Ana and I am the General Manager at Kingsland House, and the team are looking forward to welcoming you into our home.


My healthcare career began in 2015, and since then I have had a variety of roles in care homes, from a registered nurse progressing my career to senior nurse, clinical lead and home manager. My experiences in various settings have helped me develop my knowledge and skills to improve people’s lives in the care home environment.


I have also acquired a Level 5 Diploma in Management and Leadership in adult care, which has helped me manage my teams well and drive change.


I am very dedicated to the people we support, as well as their families and the staff, and I believe that working in partnership provides the best outcomes.

Sares

Sares Kruger

Job Title: Deputy Manager Joined: 2025

My Career as a nurse began in 1982. I qualified in a variety of roles since then, Midwife, Mental Health Nurse, Community Health Nurse and an Intensive Care nurse for over 30 years.

Since 2012, I have decided to work in the Care of the Elderly Sector of the Health Care system, and it is my best and most rewarding role yet.


I endeavour to support and work in partnership with the residents, their families and the team around me to ensure we continue to deliver high-quality person-centred care to all.

Louise

Louise Citroni

Job Title: Home Administrator Joined: 2024

Hello, my name is Louise, I live locally to Kingsland House, and previously had a business in the local area and have links to the local community, which has helped me feel welcome in my role. I have over 20 years in accounts management and previous experience supporting vulnerable adults.

Keira

Keira Tomsett

Job Title: Receptionist/Administrator - Well-being & Mental Health Champion Joined: 2021

Hi, I'm Keira. I started at Kingsland House as a housekeeper in 2021 and have been helping with activities too, having so many skills, I am a key member of the team.
I love customer service and spending time with the families and residents. I feel like I am part of the heart of the home.


I am also the Well-being and Mental Health Champion.

Mo

Mo Clark

Job Title: Activities Lead - Dementia Care Champion Joined: 2024

My name is Mo and I am the Activities Lead at Kingsland House. I have worked in many roles in care and came to Kingsland in 2024. I love the role of the Activities Lead and find the role so rewarding.

Having the opportunity to give so much fun and enjoyment to everyone is so important, and I love all the different experiences every day.


I am also a Dementia Champion.

Theresa

Theresa Holland

Job Title: Activities Assistant Joined: 2010

Hi, my name is Theresa, and I have worked at Kingsland House since 2010. I have worked in various roles and now as an Activities Assistant. I love my job, as every day is a new adventure with the residents.


The most important thing for me is that the residents have a lovely day every day, enjoying things that are important to them.

Bogdan

Bogdan Rasarit

Job Title: Head of Maintenance and Health & Safety Champion Joined: 2023

Hi


My name is Bogdan and I am the Head of Maintenance here at Kingsland House. I have worked at Kingsland House since 2023 and enjoy every day doing my job.


I ensure that the resident's quality and safety is my priority. I am also the Speak Up Champion and the Health and Safety Champion.

Paul

Paul Lothian

Job Title: Head Chef Joined: 2024

I have been a head chef for over 20 years and have been with Barchester at Kingsland House since 2024.


It is truly rewarding catering for our residents, family and friends who all comment on our lovely food.
The responsibility is high, however, so are the rewards and satisfaction from caring for our residents' catering needs, and I wouldn't change it for the world.

Christopher

Christopher Carroll-Hallett

Job Title: Second Chef Joined: 2011

Hi, I'm Chris, and I've been working for Barchester for 14 years now across 2 homes.
I've always worked in the kitchen, starting off as an assistant and working my way up to second chef.
I enjoy my role and take a lot of pride in my food and how it looks.

Robyn

Robyn Russell

Job Title: Head Housekeeper - Infection control champion Joined: 2025

Hi, my name is Robyn. I started my Housekeeping journey when I went into the hospitality industry as a Housekeeping supervisor.
I joined the Barchester family in 2025 to develop my career and further my passion.


I am also the Infection control champion here at Kingsland.

Rose

Rose Pajarillo

Job Title: Senior Registered Nurse Joined: 2021

Hello, my name is Rose.


I have worked at Kingsland House for over 3 years now.


I am a Registered Nurse and qualified in 2010.


I am very passionate about my role here, and I love taking care of people.


In my spare time, I enjoy cooking and spending time with family.

Mark

Mark Protestante

Job Title: Registered Nurse Joined: 2024

Hi, I am Mark.


I have worked at Kingsland House since July 2024.


I am a Registered Nurse and I qualified over 10 years ago.


The thing I love most about my job is looking after the residents and supporting my colleagues.


In my spare time, I enjoy badminton and volleyball.

Shobha

Shobha Khadka

Job Title: Registered Nurse Joined: 2023

I have been with the lovely Kingsland team for some time now.


My role includes being the dignity and palliative care champion which I absolutely love to do.

Martha

Martha Hutchu

Job Title: Dementia Care Champion Joined: 2023

My name is Martha.


I have been at Kingsland for some time now and have learnt and grown with experience during my time at this wonderful home.

Nicola

Nicola Charlton

Job Title: Senior Carer Joined: 2019

I love working at Kingsland House and have been here since 2019. It is a 'home from home' environment. I am currently studying for my Diploma in Health and Social Care and the Senior Healthcare program with Barchester, which enables me to give the best possible care to my residents. I work in the Athe Dur Unit, and it feels like everyone is my family. Making sure the residents have the best possible care is my priority every day.


I am also a Speak Up Champion.

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