Barchester Kingsland House Care Home

Kingsland Close, off Middle Road, Shoreham-by-Sea BN43 6LT
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9.3 87 Reviews
  • Barchester Kingsland House Care Home, Shoreham-by-Sea
A purpose-built single storey care home, Barchester Kingsland House Care Home has a seaside location between Worthing and Brighton. Kingsland House benefits from plenty of local amenities yet within easy reach of London, the south coast and sheltered by the South Downs.

Staff offer first-class 24-hour nursing care provided by the care team including qualified nurses to ensure expert care for all residents at Kingsland House.

The Bluebell unit provides general nursing care where all rooms are ensuite and couples can be accomodated in double rooms.

A Memory Lane Community offers warm, stimulating, friendly and safe specialist care for those living with dementia. Life skills kitchens encourage residents to maintain daily activities, mobility and choice.

The team of highly-qualified and attentive staff focus on the individual needs of residents with a tailored care plan for each person. The team at Kingsland work hard to ensure that their dedication can be seen across the board - with home made food and levels of hospitality. Activities are arranged around both group and individual needs determined by the interests of residents. Regular music therapy sessions are enjoyed by residents.

Professionals think you'll find they're ideally suited to meet your needs both now and in the future and would be delighted to meet with you to discuss your needs over a cup of coffee and home made biscuits.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1700
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1695

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Kingsland House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Ana-Maria Hyne (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are welcome any time of the day, whenever is most convenient.

Parking

  • Own private car park for visitors ease and convenience.

Barchester Kingsland House Care Home Reviews (87)

9.3

Barchester Kingsland House Care Home has a Review Score of 9.3 (9.299) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Kingsland House Care Home has 87 reviews.

Overall Experience
  • 50
  • 29
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  • 4
Date Published
  • 87
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  • 24
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Reviewer Connection to Barchester Kingsland House Care Home
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  • 5
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Total of 87, showing 81-87
Review from Paul G (Son of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nursing home has been open and honest with any problems it has faced with CQC reports. It has consistently improved its service working with relatives. Staff are patient and caring and all show warmth and compassion with my father. Since he has been a resident he is happier and content (since he
lived alone). I am very satisfied with his care and think he is well looked after in both his physical and mental welfare.
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Review from Christine C (Daughter of Resident) published on 9 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was very resistant to the idea of leaving his own home but has thoroughly enjoyed his stay so far. We have noticed how much brighter he is and how his mobility has improved. The staff are intuitive in their interactions with him and keep him cheerful and occupied. They are very welcoming and have
been supportive to us all after the recent death of his wife and our mother. We can relax knowing that he is safe and happy.
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Review from Paul O (Son-in-law of Resident) published on 9 December 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Being a purpose-built facility, Kingsland House has a very different atmosphere to the many care homes that are converted from large old houses. In many ways, it feels more like a hotel. Everywhere is light and airy, and the public areas are spacious.


The building is well maintained, and the overall

standard of cleanliness is good with there being little evidence of the smells that can be common in many care homes.


The staff are friendly, and mostly seem to be employees rather than agency - familiar faces being important for people with memory problems. They always seem to have time for a chat with both residents and their families, despite having busy workloads.


Although our relative doesn’t enjoy being in a care home, this is no reflection on Kingsland House. It gives us peace of mind knowing that she’s living somewhere where she’s safe and where she gets the care and support that she needs.

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Review from Lorraine B (Daughter of Resident) published on 20 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been at Kingsland House for nearly 4 weeks.
When he arrived, everything was well organised and ready for him. Without exception, every member of staff was warm and welcoming.
Dad has settled in well, and is enjoying a high quality of care, excellent interactions with the staff, stimulating
and fun activities and delicious food.
The manager os excellent - a rare mixture of professionalism and warmth. Nothing is too much trouble.
Reply from Marion Conway, General Manager at Barchester Kingsland House Care Home

Thank you, Lorraine, for your kind words, I will ensure the team are made aware of the review.

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Review from Mark F (Son of Resident) published on 3 October 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Kingsland House is a relatively modern purpose built care home. All on the ground floor so circulation for frail or wheelchair residents is easy. The home has gone through a difficult time with a number of short-term or temporary managers. This probably caused a serious drop in the care and service
given to residents. However, for the past 9 months or so there has been a marked improvement in the quality of care in all aspects of care and support to the physical appearance of the premises. There are relatives meetings which give an opportunity to put forward any concerns or suggestions. The Home is clean, tidy and has plenty of stimulating aspects for residents. There are regular activities for those able to participate. The Home is surrounded by pleasant well-kept gardens. For ongoing success, it is important that there is continuity in management.
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Review from Joy (Resident) published on 6 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was shocked to be told I was going to be sent to a care home, as I never felt I needed help. To me I was a person who coped well enough at home with some help from family and friends, from my church, a family Doctor, Nurses and friendly neighbours, but worse that i needed help mentally was unbelievable
no not that.
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Review from Wendy M (Friend of Resident) published on 20 July 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visit a lot and are always made welcome. The new staff are perfect for the job. My friend has been in Kingsland home for 18 month now and we are really relieved at her social progress and happier self. She is happy and healthier and a bit heavier if we can say that and even we enjoy our meal times
in with her when we can. We had a lovely day and brought more family to see the open day too. We hope when the new manager and team come in they stay on and stay. This home is the best there is and when my time comes I would be safe and happy here. We always recommended Kingsland and we know people are happy. The staff work wonders and thank you for all you have done.
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Current Review Score: 9.3 (9.299)

Overview of Review Score

The Review Score of 9.3 (9.299) out of 10 for Barchester Kingsland House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.299 for Barchester Kingsland House Care Home is calculated as follows: ( (167 Excellents x 5) + (67 Goods x 4) + (26 Satisfactorys x 3) + (6 Poors x 2) + (15 Very Poors x 1) ) ÷ 281 Ratings = 4.299
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Kingsland House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (30)

Meet the Team (10)

Ana

Ana Hyne

Job Title: General Manager Joined: 2025

Hi, my name is Ana and I am the General Manager at Kingsland House. Myself and the team are looking forward to welcoming you into our home.


My career in healthcare begun in 2015 and since then I have had a variety of roles in care homes, from registered nurse progressing my career to senior nurse, clinical lead and home manager. My experiences in various settings have helped me develop my knowledge and skills to improve people’s life in the care home environment.
I have also acquired a level 5 Diploma in Management and Leadership in adult care, which has helped me manage my teams well and drive change.


I am very dedicated to the people we support as well as their families and the staff, and I believe that working in partnership provides the best outcomes.

Louise

Louise Citroni

Job Title: Home Administrator Joined: 2024

Hello, my name is Louise, I live locally to Kingsland House and previously had a business in the local area and have links to the local community which has helped me feel welcome in my role. I have over 20 years in accounts management and previous experience supporting vulnerable adults.

Bogdan

Bogdan Rasarit

Job Title: Head of Maintenance and Health & Safety Champion Joined: 2023

Hi


My name is Bogdan and I am the Head of Maintenance here at Kingsland House. I have worked at Kingsland House since 2023 and enjoy every day doing my job.


I ensure that the resident's quality and safety is my priority. I am also the Speak Up Champion and the Health and Safety Champion.

Paul

Paul Lothian

Job Title: Head Chef Joined: 2024

I have been a head chef for over 20 years and with Barchester at Kingsland House since 2024.


it is truly rewarding catering for our residents, family and friends who all comment on our lovely food.
The responsibility is high however so are the rewards and satisfaction from caring for our resident's catering needs and I wouldn't change it for the world.

Mo

Mo Clark

Job Title: Activities Lead - Dementia Care Champion Joined: 2024

My name is Mo and I am the Activities Lead at Kingsland House. I have worked in many roles in care and came to Kingsland in 2024. I love the role of the Activities Lead and find the role so rewarding.

Having the opportunity to give so much fun and enjoyment to everyone is so important and I love all the different experiences every day.


I am also a Dementia Champion.

Shobha

Shobha Khadka

Job Title: Registered Nurse Joined: 2023

I have been with the lovely Kingsland team for some time now.


My role includes being the dignity and palliative care champion which I absolutely love to do.

Martha

Martha Hutchu

Job Title: Dementia Care Champion Joined: 2023

My name is Martha.


I have been at Kingsland for some time now and have learnt and grown with experience during my time at this wonderful home.

Keira

Keira Tomsett

Job Title: Receptionist/Administrator - Well Being & Mental Health Champion Joined: 2021

Hi, I'm Keira I started at Kingsland House as a housekeeper in 2021 and helping in activities too, having so many skills I am a key member of the team.
I love customer service and spending time with the families and residents. I feel like I am part of the heart of the home.


I am also the well-being and Mental Health Champion.

Theresa

Theresa Holland

Job Title: Activities Assistant Joined: 2010

Hi, my name is Theresa, and I have worked at Kingsland House since 2010. I have worked in various roles and now as an Activities Assistant. I love my job, as every day is a new adventure with the residents.


The most important thing for me is that the residents have a lovely day every day enjoying things that are important to them.

Nicola

Nicola Charlton

Job Title: Senior Carer Joined: 2019

I love working at Kingsland House and have been here since 2019. It is a 'home from home' environment. I am currently studying for my Diploma in Health and Social Care and the Senior Healthcare program with Barchester which enables me to give the best possible care to my residents. I work in Adur Unit and it feels like everyone is my family. Making sure the residents have the best possible care is my priority every day.


I am also a Speak Up Champion.

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