Barchester Red Oaks Care Home

Also appreciative of the fact that I can pop in at any time to visit and to sit with him in any of the welcoming lounge areas, and wonderful grounds,

The first full month for my father as a resident - staff have gone out of their way to make sure he settles as quickly as practical. Never an easy transition from independent living, they have worked hard to understand what works for him / me,

I came to visit two lovely residents & to join in with the singing at 11am. Amazing atmosphere in the dining room decorated with Union Jack flags representing V.E.Day. Invited to stay for lunch which was beautifully served. At 3pm I am staying for the sing along. All the staff are dedicated & very caring. Red Oaks is a truly special place.

The staff go above and beyond and nothing ever seems too much trouble. It gives me real peace of mind knowing he is safe, comfortable and surrounded by people who truly care. I am so grateful to every member of the team. Thank you all for everything you do.

My father came for restbite as his primary carer had to spend some time in hospital. The initial assessment was kind & compassionate and even though it was for a short term stay, alot of time was spent getting to know his interests, hobbies family members etc. There was always engaging activities available. The food options were varied and of good quality. Family members were always made welcome, regardless of when visiting and were well supported through the processes of navigating what was a challenging time.

Mum was an urgent placement and was admitted following a care crisis. From day one, communication has been open + transparent, building relationships with staff + residents has been supported and staff take time to listen and learn about mum. Cannot fault the kindness and approach of the staff involved in mums care, the benefits of the activities, meal and medication support has been key in her wellbeing and she has thrived in the home. The rooms, all staff from housekeeping, catering and care are all supportive. Thank you.

Lucky to have such a good home on our doorstep. Great care, very good food and plenty for residents to do if they wish. A very happy atmosphere feel more like a good hotel. My husband has excellent care and his health is carefully monitored. The beautiful grounds are certainly a bonus. Lovely setting.

My mum came into Red Oaks as emergency respite care and is now a permanent resident. I can not fault the lovely staff who have been wonderful with mum. The care at Red Oaks is fantastic. They have created a diet plan to feed mum up incorporating her dietary needs. Everyone is so welcoming and I feel so pleased that mum is safe and cared for. It is so lovely to see mum part of a new community/family.

Visitors were always very welcome.

We've been nothing but impressed with Red Oaks and knowing she is now safe and happy is such a relief.

I am really pleased that Mum chose Redoaks. Whenever I visit I can see that she is very well looked after with kindness and dignity. It is so reassuring that she is very happy, safe and contented. She particularly likes the gardens / grounds and the activities each day . Food is tasty and nutritious.

What an incredible place Red Oaks is. The staff are so kind and caring. The are friendly to all residents and family when they visit. My father was made to feel very special and enjoyed his time at Red Oaks making new friends with the staff and residents.

As a regular visitor I always feel welcome and am encouraged to liaise over all aspects of my husband's care. I cannot fault Red Oaks.

The difference was when it came to the inevitable. I can't thank the team enough for all their care and affection and it is heartwarming to know he was made so comfortable in the final stages. A really top nursing home is all about 'the team' and they have created the right atmosphere for their staff to work and residents to live.

Red Oaks is the best thing to happen to my father since he started to need care. He is thriving with all the care and attention he receives. The care staff and nurses are so caring. The entertainment that is laid on for the residents is amazing. I could not be happier with this care home. Everything about it is excellent.

Mum thoroughly enjoyed her stay, she was very well looked after. The staff were very caring and kind. I wouldn't hesitate to recommend.

My aunt was looked after with dignity and good humoured friendly by all Red Oaks staff. Her preferences and decisions were respected alongside staff's encouragement to accept help when necessary. She was able to live her last couple of years as independently as was possible, vital given her life and character. The end of life care was professional, loving and compassionate with all staff members popping in with a friendly word for her (and us!). Thank you Red Oaks.

The staff at Red Oaks are kind and caring, and nothing is ever too much trouble.

Thank you for the care and consideration at a time of need. Staff very kind and helpful at all times. Wonderful food and thanks to chef and colleagues. You all made this a safe, happy stay. I felt safe and secure in your hands.

Our recently deceased Dad spent the last two and half years of his life at Red Oaks. We have nothing but praise for this care home and without exception, the staff who work there. He sometimes referred to it as his 'hotel' and it was that and so much more. He was treated at all times with great love and affection and nothing was too much trouble for the carers and nursing staff. They made sure his final days were comfortable and dignified and for this and everything else, we are extremely grateful. We will miss you all.