
Their compassion, humour and sensitivity are beyond reassuring to me and in turn my motherA C(Daughter of Resident/Service User)

The staff have been excellent, treating Mum with great care, compassion and dignity at all timesE C(Daughter of Resident/Service User)

The gardens are lovely and she enjoys her activities and coffee mornings.J S(Friend of Resident/Service User)

Their compassion, humour and sensitivity are beyond reassuring to me and in turn my motherA C(Daughter of Resident/Service User)

The staff have been excellent, treating Mum with great care, compassion and dignity at all timesE C(Daughter of Resident/Service User)

The gardens are lovely and she enjoys her activities and coffee mornings.J S(Friend of Resident/Service User)

Red Oaks is a purpose-built nursing home in the tranquil village of Henfield, situated in the centre of 3.5 acres of formal gardens.
Their dedicated and experienced team are passionate about providing quality care and specialist 24-hour nursing that affords the best possible alternative for those who are no longer able to manage at home. They aim for independence, choice and freedom in resident’s lives, in a safe and comfortable setting.
Finished...
Care Provided by Barchester Red Oaks Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Red Oaks Care Home for full pricing details and T&Cs.
Contact Barchester Red Oaks Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Linda Ryan (General Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (1)
Barchester Red Oaks Care Home Reviews (129)
Barchester Red Oaks Care Home has a Review Score of 9.9 (9.894) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Red Oaks Care Home has 129 reviews.
Red Oaks staff take great care of my mother-in-law and are always attentive to her needs and our questions.
Thank you for taking the time to write a review. I am pleased that the staff at Red Oaks are always attentive to your mother-in-law's needs, and we communicate well with yourselves as a family.
It has been a very difficult year since my dear father's death in June 2021, and I am now catching up on the things I need to do. So this is really the first proper opportunity I have had to write a review. The manager and staff at Red Oaks looked after my father wonderfully in the last few weeks of his life. Their kindness, care and patience I will never forget. For the first time in three years, I felt a wonderful sense of peace and trust with all the carers. Red Oaks is a very special place. Highly recommend.
It was an absolute pleasure and privilege to care for your father. I am extremely pleased that you felt a sense of of peace and trust with all the staff at Red Oaks.
From the time I arrived, I was given every consideration. Initially, I was a Red Oaks while a home care package was worked out. During this time it became clear to me that home care would not really be a feasible option. After several discussions with one of the staff I was reassured on m points also I decided to stay at Red Oaks to end of life.
Thank you very much for your review I am pleased that you were given every consideration when you came to stay with us which reassured you that you were able to live with us on a permanent basis.
Without a doubt, the Covid pandemic is adding a tremendous workload to all the staff, but they continue to provide the best quality care that I could wish for my mother.
Thank you very much for taking the time to write this lovely review, providing a welcoming and cheerful atmosphere is something that is important for us for both the residents who live with us and our visitors.
Mum moved into Red Oaks in the midst of the Pandemic, a challenging time for everyone. The whole team at Red Oaks have been so kind, both to mum and us her family. It's evident that the staff take their time to really get to know the residents as individuals. The atmosphere is upbeat and welcoming, the grounds are lovely and residents are encouraged to enjoy them. I am grateful every day that mum is safe and well cared for.
Thank you very much for taking the time to write a review and for your kind words with regards to our staff. We are very proud of our gardens and we enjoy seeing residents using the gardens in all seasons.
My experience is that all staff, without exception, are professional, kind, and considerate to all my husband's needs.
Thank you very much for taking the time to write a review and your kind words with regards to our staff. It is an absolute pleasure to care for your husband and welcome yourself to visit most days.
My Dad was here for a 3-week respite as one of his Carers needed some time away. We found the staff at Red Oaks extremely helpful, very positive and most of all kind. I asked them to encourage my Dad to take part in activities which they did and feel this has been of great benefit to him. My Dad is also insulin dependant diabetic and the nursing staff are very approachable and helpful so I knew he was in safe hands at all times. The food looked amazing too.
Thank you for your review it was a pleasure to care for your Dad during his 3-week stay. He really enjoyed joining in all the activities that we have to offer at Red Oaks. I am very pleased that you felt that your Dad was in safe hands with our excellent nursing team. We look forward to seeing you and your dad again for a future stay.
Very pleased generally with the level of care. The staff are excellent and go out of their way to help. Nice food well cooked. The room is excellent with shower and air conditioning, good TV and a nice chair.
Thank you very much for taking the time to leave a review and for the kind words regarding the care here at Red Oaks.
I found all the staff extremely helpful and caring. They were always organising things for the residents to do, even with the added difficulty of lockdown. The whole place is very clean and tidy, more like a hotel than a care home. They looked after my auntie for what turned out to be the last year of her life and she thoroughly enjoyed herself. She loved being taken for walks in the beautiful extensive gardens they have there. You couldn't wish for a better place for your loved ones.
Thank you very much for taking the time to write a review, it was an absolute pleasure to look after your aunt. She enjoyed joining in with all the social activities with the friends that she made here. We will all miss her big smile, the beautiful gardens that we had were one of her favourite places.
A very nice care home in pleasant grounds and close to the town centre. The level of care and of caring is very high and staff are helpful, cheerful and polite. Life at the home is currently constrained by COVID restrictions which is a pity. Hopefully, things will open up more very soon and allow us a fuller appreciation of life there. A visitors toilet would have been helpful during these times and communication could have been better in the first few weeks.
I am sorry that our communication could have been improved in the first few weeks we...
Red Oaks is and has been the most fantastic care home for my parents I could have hoped for, eg caring, very responsive and providing top-quality care. I'm really pleased with them.
Thank you very much for taking the time to leave a review and for the kind words regarding the care here at Red Oaks.
The attention to detail from all staff is kind. There is a consideration for me as family too. I can't speak too highly of the reassurance they have given.
Thank you very much for taking the time to leave a review and for your kind words, it is a pleasure to care for your mum and dad. Consideration and providing reassurance to families is something that is really important to us.
So wonderful to be able to visit Dad outside after all this time - brilliant in the gazebo. The staff have been amazing throughout lockdown - sending regular cards, letters and photos of Dad. Wonderful garden with rainbows everywhere cheering everyone up. There are specific staff to thank you to, but I will save that for another day.
Thank you very much for taking the time to write a review, I am pleased that you are now able to visit your dad in our gazebo. Keeping residents and family members in contact and regular communication flowing is something that is very important to us.
I have been extremely happy with the care and attention at Red Oaks since my mother was admitted nine months ago. The staff are outstanding and they are full of energy and enthusiasm. They have coped with the recent crisis extremely efficiently and I would recommend Red Oaks without hesitation.
Thank you very much for writing a review and mentioning the exceptional care he received. Kindness, dignity, respect and ensuring that everyone receives a warm welcome is something that we are very proud of at Red Oaks. Thank you for all the support that you gave to us.
Excellent care home. Staff are wonderful and their communication is top-notch. Beautiful surroundings. My father is the happiest he has been for years.
Thank you very much for writing a review and mentioning the exceptional care he received. Kindness, dignity, respect and ensuring that everyone receives a warm welcome is something that we are very proud of at Red Oaks. Thank you for all the support that you gave to us.
Mum is extremely happy at Red Oaks. We are very pleased with her experience at the home, and grateful to all of the wonderful staff.
Thank you very much for writing a review and mentioning the exceptional care she received. Kindness, dignity, respect and ensuring that everyone receives a warm welcome is something that we are very proud of at Red Oaks. Thank you for all the support that you gave to us.
The staff are always very professional and helpful during these difficult times. My dad always looks well looked after and happy.
Thank you very much for writing a review and mentioning the exceptional care he received. Kindness, dignity, respect and ensuring that everyone receives a warm welcome is something that we are very proud of at Red Oaks. Thank you for all the support that you gave to us.
My father is looked after with exemplary care. The staff could not be kinder or more caring. The communication and care have been outstanding during Covid-19 and the care home manager is everything you could hope for. Thank you.
Thank you very much for writing a review and mentioning the exceptional care he received. Kindness, dignity, respect and ensuring that everyone receives a warm welcome is something that we are very proud of at Red Oaks. Thank you for all the support that you gave to us.
My mother lived at Red Oaks, Henfield for the last two-plus years of her life and my father visited most days. I visited frequently and would like to express my thanks and gratitude to the Manager and all the staff who genuinely cared about the people they looked after. There was a very good balance between maintaining dignity and autonomy but also recognising the limitations of the patients. The environment was much like an excellent hotel with beautiful grounds but was also home to all the residents. Staff paid attention to all the little things that meant so much to my mother and were very kind and caring. My father also felt very much at home and enjoyed the relationships he built with the staff and patients who also showed a lot of care towards him. The end of life care and support they gave to us as a family was exemplary and we stayed overnight with my mother and watched her draw her last breath. The nurturing care and support by individual staff meant so much to us.
Thank you very much for taking the time to write a review. It was an absolute pleasure to care for your mother. Both your Mum and Dad are sadly missed at Red Oaks, providing exemplary end of life care to not only the resident but the family is very important to all the staff here at Red Oaks....
My father spent his last few years there until he died on the 10th November 2019. I cannot express how kind and caring his last few years were. The staff treated my father with more than dignity and were exceptional with their physical care; he never smelt like 'old man' for example, Dad was dressed properly and I am so grateful for everyone at Red Oaks not only for that but for treating a very very clever man and many guests like him with such respect.
It's been four months since my father died and I look fondly back of coming in from what was a bit of a gruelling journey every fortnight - but worth every step - to the welcome I received at Red Oaks.
Can't thank you enough.
When the question is value for money as below, no money can buy the above. We were very lucky we had the money. However so grateful that we were able to find Red Oaks - for all the above reasons.
Thank you very much for writing a review and mentioning the exceptional care he received. Kindness, dignity, respect and ensuring that everyone receives a warm welcome is something that we are very proud of at Red Oaks. Thank you for all support that you gave to us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 April 2018Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (71) & Events (3)
- 09 Aug 2026
This afternoon, we took our Scrabble Club outside and enjoyed a game beneath the beautiful fig tree. What better way to spend the afternoon than playing giant Scrabble in the...
- 09 Aug 2026
This week we had a wonderful visit from Pet Pals, who brought along some absolutely adorable kittens! Everyone thoroughly enjoyed meeting them, and it was lovely to see so many...
- 09 Aug 2026
Our residents were treated to a wonderful afternoon of flamenco dancing , and it was a huge hit with everyone! There were plenty of smiles, applause, and lots of enjoyment...
- 25 Aug 2026Organiser: Barchester Red Oaks Care Home
- 28 Aug 2026Organiser: Barchester Red Oaks Care Home
- 03 Sep 2026Organiser: Barchester Red Oaks Care Home
Awards / Recognitions (107)
- 28 Jul 2026Recipient: Barchester Red Oaks Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Red Oaks Care Home.
Meet the Team (11)

I have been a registered nurse for over 20 years. My passion for working with older people in a nursing home environment started with my first registered manager position in 2003. My career has also included positions such as a Practice Development Nurse and a Dementia Specialist. Before Barchester, I was a Director of Care for a luxury retirement village, commissioning both a nursing home and a domiciliary care service. This position involved managing, coaching and mentoring the registered managers.
I am proud of being able to make a difference to peoples' lives by providing high quality, person-centred care in a supportive learning environment within an open and fair culture.
My door is always open for a coffee (or tea) and a chat, whether that is for residents, relatives or staff members.

I commenced my career at Red Oaks in 2015 progressing from a registered nurse to a senior nurse and now I am very proud to be assisting the senior general manager leading the team.
I am very passionate about providing outstanding care ensuring that residents and their families are receiving person-centred clinical and social care.
I am passionate, dedicated and committed to working alongside my team to make a difference every day in resident's lives.

I qualified as an RN1 and RMN in the 1980s and after a career in psychiatry, I joined the team at Red Oaks as the Care Manager. After 15 years I still love coming to work and have met and worked with many fantastic people. My role is to ensure a high quality of care for our residents. Off-duty I love travelling with my family and reading gives me great pleasure.

I have worked at Red Oaks since April 2005, initially on reception before becoming Administrator in March 2006. I gained my NVQ level 3 in Business & Administration in January 2009. I am responsible for supporting residents, relatives and staff with administration, financial and HR matters. The Admin team give a warm welcome to all our visitors and help to create the homely, family atmosphere that spreads throughout Red Oaks.

I am passionate about my role, the part is having fun and making people smile.

Clare's role as Hospitality Manager means that she is responsible for the restaurant and also for the hostess services to the Assisted Living Apartments. She maintains overall responsibility for hygiene procedures and ensures that staff follow these at all times. Clare is also responsible for the housekeeping and laundry function at the home.

I enjoy working at Red Oaks, I ensure that the home is well maintained and work with external contractors to ensure all equipment and the home itself is safe and fit for purpose. I enjoy chatting to the residents as I go around the home and it’s a lovely part of my job to build relationships not only my colleagues but with the residents in their home.

I have been working at Red Oaks for more than 9 years during which time I have worked in most departments. I get to meet with the families of potential residents who are seeking to find the right level of care for their relatives. I love showing our fantastic home to everyone who visits and I feel privileged to be able to offer help to families, in what is often, a very difficult and emotional decision.

I have worked at Red Oaks for 16 years and I consider it as my second home. I love being a Nurse. My responsibility is to ensure the high quality care of our residents, maintaining their general wellbeing and to make them happy. At Red Oaks we work as a team.

I started work at Red Oaks 30 years ago. At the time I thought that I would stay for 6 months. I have had various roles over that time all care related and I have received a lot of training. I am a Care Practitioner and Head of the Unit on the Lavender floor which is one of our dementia floors.
I have had the privilege of meeting and caring for some truly amazing people. I love my job at Red Oaks with no two days ever being the same.
In 2017 I was nominated for the Barchester Care Awards and was very surprised and humbled to win the Lifetime Achievement in care award.

Hello, my name is Ian and I am the Senior Head Chef here at Red Oaks. Having had almost two decades managing catering operations within the care home environment, I am very pleased to be included in the team here. I am hugely passionate about delivering a nutritious, well balanced and inviting meal time experience to those who are living in our care.
During my career I have had enjoyed various engaging roles including Divisional Hospitality Manager, Regional Operations Manager and Head of Hospitality. My focus is to lead my team and work closely with the wider nursing and care teams to enable a whole team approach to providing a dignified and person centred dining experience, whilst also collaborating with the activities team to create fun filled and exciting food led events.
The catering team here work tirelessly in their endeavour to drive standards and create a memorable experience for all residents, and look forward to mentoring and leading them to every success.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Red Oaks Care Home to verify any information. View our terms and conditions. Barchester Red Oaks Care Home has an Enhanced Service -more info.